KALEOZ Notification Emails KALEOZ sends notification emails to buyers and sellers for important order activities. If you are not receiving notification emails from us, please follow the steps below to check and resolve the issue. Will I Get a Notification Email If I Have Orders? For Sellers KALEOZ will send a notification email once you receive a new order as a KALEOZ seller. We recommend turning on email app notifications on your mobile phone so that you can receive order alerts promptly and process your orders quickly. For Buyers As a KALEOZ buyer, you will receive a notification email once you have placed an order on KALEOZ. Why Don't I Receive Notification Emails from KALEOZ? There are several reasons why you may not be receiving notifica

The KALEOZ Premium Seller Programme recognizes sellers who consistently demonstrate excellent sales performance and outstanding customer service. Approved sellers will receive a Premium Seller badge displayed on their store and product listings, helping buyers identify trusted and reputable sellers. Premium Seller Benefits Premium Seller badge displayed on your store and product listings. Improved product visibility and shop exposure. Greater buyer confidence and potentially higher conversion rates. Exclusive access to selected products and categories available only to Premium Sellers. Maintaining Your Premium Seller Status Premium Seller status is reviewed on a monthly basis. If you no longer meet the required performance standards, your Premium Seller badge may be temporarily revoked until all eligibility requirements are met again. To continue enjoying the programme benefits, you must consistently maintain your seller performance and account activity. Ter

In KALEOZ, users can place orders from multiple sellers by adding products to their shopping cart and checking out in a single payment. A maximum of 5 orders can be added at one time. To add more than 5 orders, users may either remove an existing order or complete checkout for current orders before adding new ones. Upon clicking "Checkout", the total price for all items in the shopping cart will be displayed. /* ===== Scoped to .guide-article ONLY — no :root, no body ===== */ .guide-article { --guide-text: #2c3e50; --guide-text-secondary: #555e68; --guide-heading: #1a1a2e; --guide-accent: #4a6cf7; --guide-accent-hover: #3b5de7; --guide-border: #e2e8f0; --guide-note-bg: #fff8e1; --guide-note-border: #ffca28; --guide-note-text: #5d4e00; --guide-note-icon: #e6a700; --guide-step-num: #4a6cf7; --guide-step-num-bg: #eef2ff; --guide-card-bg: #f8fafc; --

In the Kaleoz Seller Portal, sellers can create and list new products by following a series of guided steps. Steps to Create and List Products Log in to the Kaleoz Seller Portal. Go to the Product page and click Create New Product. Select the game you want to list. Choose the appropriate category. Each game offers different options: Top Up: UID top-up. Denominations are pre-set.Game Offers: Custom products. Multiple items can be listed.Currency: In-game currency. Units are fixed. According to the category, follow the corresponding steps below: Category: Top Up Select Top Up as the category, then click Save draft and continue editing product.Enter Delivery Instructions (maximum 200 characters). P

PUBG Mobile UC: The In-game Currency for Enhancing Gaming Experience Introduction PUBG Mobile UC, or PlayerUnknown's Battlegrounds Mobile Unknown Cash, is the in-game currency in PUBG Mobile, a highly popular battle royale game for mobile devices. In PUBG Mobile, UC plays a crucial role in enhancing the gaming experience by allowing players to unlock exclusive items, weapons, and cosmetic upgrades. In this article, we will explore the significance of PUBG Mobile UC and how it contributes to the overall enjoyment of the game. Enhancing Gameplay with Exclusive In-game Items PUBG Mobile UC provides players with the opportunity to acquire exclusive in-game items that significantly impact gameplay. These items include weapon skins, character outfits, emotes, advanced equipment, and vehicle skins. By obtaining these exclusive items, players can customize and personalize their characters and items, adding an element of excitement and satisfaction to the gameplay. Additionally, these items he

Gift Cards Terms and Conditions The following Gift Card Terms and Conditions (this "Agreement") describe the terms and conditions that apply to all Gift Cards (collectively, "Digital Goods") purchased from KALEOZ. By purchasing, accepting, or using Digital Goods, you acknowledge and agree to these terms and conditions. If you do not agree with this Agreement, please do not purchase, accept, or use the Digital Goods. 1. General 1.1 By using a Gift Card purchased from KALEOZ (referred to as the "Digital Goods"), you agree to these Digital Goods Terms in addition to the User Agreement for the KALEOZ website, which is incorporated

KALEOZ user could change their account language based on their preference. Here are the steps for changing your account language. Log in to your KALEOZ account. Click on your Country/Region option on top left of the page. A small pop-up window will appeared. Select the desired language, then click "Save Settings". If you have any questions, please contact our Customer Support team. :root{--art-bg:transparent;--art-text:#3a3632;--art-heading:#1a1714;--art-muted:#6e6960;--art-subtle:#7a8a9e;--art-accent:#3b82f6;--art-accent-dim:rgba(59,130,246,.15);--art-card-bg:rgba(0,0,0,.03);--art-card-border:rgba(0,0,0,.08);--a

Staying updated on the latest game top-ups is essential for every gamer. KALEOZ frequently adds new options, but locating them quickly can be challenging. This guide provides simple and clear steps to help you find the most recently added game top-ups with ease. Go to the official KALEOZ website. Scroll down the homepage until you reach the section labeled 'New Games'. Click on the game you are interested in to open its product page and view all available listings. Note: We recommend checking this section regularly as our catalog is updated frequently. If you cannot find a specific game, you can also use the search bar at the top of the page to check for its availability.

If you’ve recently changed your mobile number and need to update the details on your Kaleoz account, don’t worry—the process is quick and straightforward. Simply follow the step-by-step instructions below to successfully update your information. Note: Your mobile number can only be updated once every 90 days. Steps to Follow Visit the following link: https://member.seagm.com/ucp/security/info In the Mobile Number section, select the option labeled [Modify phone] to start updating your mobile number. To proceed you will need to verify your identity using one of the available verification options. Select your preferred method and click [Send Verification Code].

At KALEOZ, all user's order must be paid within 1 hour of creation. This guide explains what happens if payment is not completed within the given time period and what should I do if the order expires. Automatic Order Cancellation and Expiration If payment is not received within this period, the system will automatically cancel the order and update its status to Expired. There are no further action is required on your part to cancel the order. This automatic process is designed to prevent unpaid orders from Blocking product availability Allow other buyers to purchase the item Keep the marketplace running smoothly What should I do if my payment was successfully deducted but the order shows as expired? If your payment was successfully deducted but the order shows Expired, please feel free to contact our friendly KALEOZ Suppor

Want to stay ahead in the gaming world? KALEOZ is your go-to destination for popular game top-ups and digital gaming products. This guide will help you discover the most in-demand games and top-up options, so you can power up your favorite titles instantly and stay ahead of the competition. Step 1: Go to the official KALEOZ website. Step 2: Scroll down a little at homepage to find the section labelled “Popular Mobile Games” or “Popular PC Games.” Tip: Check KALEOZ regularly to discover popular game top-ups, trending titles, and great deals that help you get more value from your gaming experience. If you have any questions, please contact our Customer Support team. :root{--art-bg:transparent;--art-text:#3a3632;--art-heading:#1a1714;--art-muted:#6e6960;--art-subtle:#7a8a9e;--art-accent:#3b82f6;--art-accent-dim:rgba(59,

A Payment PIN is required to authorize payments using your KALEOZ account balance. Setting up a Payment PIN helps you complete payments securely and protects your funds against unauthorized use. For enhanced security, we recommend changing your Payment PIN regularly. Note: The same procedure applies when changing or resetting your Payment PIN. Follow the steps below to set up your Payment PIN: Go to the Set Payment PIN page. Select your preferred verification method, then click Send Verification Code. Enter the verification code you received. Enter a 6-digit Payment PIN. Re-enter your 6-digit

If you have successfully cancelled an order, you may be wondering what happens to the payment you made. This guide explains everything you need to know. Where will my Refund be Returned After I Cancel an Order? Once the order is successfully canceled/refunded it will be refunded immediately back to your KALEOZ account balance. You may check your KALEOZ balance by clicking on "My Account" Note: Once an order has been refunded, the original processing fees paid during the purchase are not refunded. Can I use my KALEOZ balance for future purchases? Yes. You can use the KALEOZ balance to place a new order on our site. Orders placed using your KALEOZ balance will not incur additional processing fees. Here's a short guide on how to use the balance to pay for orders: Search for the product you wish to purchase and click "Add t

We understand how confusing it can be when your Cryptocurrency payment shows as successful, but your order still says “Waiting for Payment.” Don’t worry—in this guide, we’ll explain why this happens and provide some solutions to help resolve the issue. Here are some possible reasons why your order still says “Waiting for Payment" after you had successfully paid the order. 1. Blockchain Confirmation in Progress Even if your wallet shows the transaction as successful, Cryptocurrency must wait for blockchain confirmations — and during network congestion, this process can take longer than usual. 2. Payment gateway synchronization delay The blockchain has already confirmed your payment, but the payment processor has not yet synchronized the transaction with the Cryptocurrency’s system — this is usually temporary and resolves automatically. 3. Incorr

KALEOZ Account Registration Start Registration Visit the KALEOZ Registration Page, enter your email address, and click [Send Verification Code]. Verify Your Email Check your email inbox or spam folder for the verification code. Enter the code you received and click [Verify] to confirm your email address. Set Account Details Create your KALEOZ username, set a secure password, and select your trading currency. Note: Once your trading currency is set, it cannot be modified. Please make your selection carefully. Complete RegistrationAfter reviewing the Terms of Use and Privacy P

Cryptocurrency payments sometimes come with extra fees because every transaction must be processed and verified on a blockchain network. Unlike traditional payment systems that are handled by banks or payment providers, crypto transactions rely on miners or validators to confirm and secure the transfer. Here are some possible reasons why you may have been charged more than the total order amount when using cryptocurrency as your payment method. 1. Network (Blockchain) Fees Every cryptocurrency transaction is processed through the blockchain where miners or validators charge a fee to confirm the transaction. This fee varies depending on network congestion—when the network is busy, the fee is higher. 2. Exchange or Platform Fees If you’re making a purchase through a cryptocurrency app or exchange such as Binance or Coinbase, additional service fees may be charged for processing the