Important Notice: The Royal Malaysian Customs Department has announced that, effective 1 March 2024, the Sales and Service Tax (SST) rate will increase from 6% to 8%. In accordance with this announcement, KALEOZ will revise the Service Tax rate applied to platform fees charged to sellers from 6% to 8%, effective 1 March 2024. For more information, please refer to the official announcement HERE. Following the implementation of SST in Malaysia effective 1 September 2018, SEA Gamer Mall Sdn Bhd will impose Service Tax on taxable services provided through KALEOZ.com, in accordance with the Service Tax Guideline on Information Technology Services dated 9 August 2018. What is Sales Tax? Sales Tax is a single-stage tax imposed on: Taxable goods manufactured in Malaysia by a taxable person and sold by that person (including goods

Fund withdrawal fees vary. Refer to the info below: The cut-off time is 11 AM. Withdrawal requests after 11 AM will be processed on the next working day. All times stated are expressed in GMT+8 Kuala Lumpur time.Withdrawal will be processed during normal working days (Monday to Friday) except National Public Holidays. Kindly refer to the Malaysian Calendar.

KALEOZ charges small Sales Fees of each item sold by default.

To withdraw your earnings, you must first complete the Withdrawal Verification (Know-Your-Customer, or KYC) process. Step 1: Access Withdrawal Verification Hover over your KALEOZ account name. Click "Withdraw funds". Click "Proceed withdrawal verification". Step 2: Upload Your Identity Verification Photo Upload a clear selfie of yourself holding a valid: ID Card Passport Driving License The document must clearly show your full name. Note: You may use the same photo that was submitted during seller verification. Step 3: Upload Your Bank Account Verification Document Upload a screenshot or photo of your bank statement or internet banking page that clearly display

No. You do not need to register for a Tazapay account. Tazapay is the payout service provider used by KALEOZ. You can withdraw your income directly to your local bank account without registering for a separate Tazapay account. Important Notes: Make sure your bank account number and account holder name are entered correctly. The bank account holder must be the same person as the seller applicant. You must complete withdrawal verification (KYC) before you can withdraw your income. If you are unsure whether withdrawals to your local bank account are supported, please contact KALEOZ Support for further assistance. Once you have updated your bank account deta