To become a seller, follow the steps below: Step 1: In the navigation panel, click on "Become a Seller". Step 2: Click on "Start Earning" and link to the Seller Verification form below. Step 3: Fill in the form with your FULL NAME, DOCUMENT/NUMBER, ADDRESS, and TAX INFORMATION (if applicable) exactly as it appears on your Identity Card, Passport, Driver's License, or Residence Permit. Step 4: After filling in all the details, click on "Submit Seller Verification". Step 5: You will need to click on the "LINK to complete seller verification" to proceed with document submission. Step 6: Follow the instructions to submit your documents for Seller Verification.Step 7: Get ready for your video selfie!NOTE: If you accidentally "Cancel" the pop-up message for accessing your microphone and camera, don't panic. You may click the reverse arrow to go back to Step 6.Step 8: Within 24 hours, you will receive a notification regarding your application. Get ready to st

To gain the trust and confidence of your buyers, here are the key practices every seller should follow. 1. Deliver Fast and Consistently Process orders as quickly as possible. Clearly state your expected delivery time. Inform customers immediately if delays occur. Note: Customers often judge top-up sellers primarily on speed and reliability. 2. Deliver What You Promise Accurately describe your products or services. Use clear photos and honest listings. Meet promised delivery timelines. 3. Maintain Professional Communication Confirm order details before processing. Send proof of completion after delivery. Remain respectful, even if customers are impatient. Keep buyers updated when issues occur. 4. Build a Positive Track Record Encourage satisfied customers to leave reviews. Ma

You must complete verification in accordance with the regulations, and only verified sellers can conduct product sales services.Please feel free to reach out to KALEOZ Support or email us at [email protected] with any further comments, concerns, or suggestions you wish to share.  You may chat with KALEOZ Support for further assistance.

Of course! If you would like to sell a product or service for a specific game but it is not listed on our website, just tell us! Please contact our KALEOZ support team via Kchat or email us at [email protected] and provide us the URL to the official game site of the product/service you'd like to sell.

5 Tips for KALEOZ Sellers Whether you're a new seller or an experienced one, consistently providing excellent service can help you attract more customers, build trust, and increase your sales. Follow these best practices to improve your seller performance on KALEOZ. 1. Prioritize Customer Satisfaction Deliver Orders Quickly Fast delivery is one of the most important factors customers consider when choosing a seller. Complete orders as quickly as possible to meet customer expectations. If you're taking a break, unavailable, or temporarily out of stock, enable the Close Store feature to prevent customers from placing orders that you cannot fulfill promptly. Learn More: What is the "Close Store" feature? Respond to Buyers Professionally Reply to buyer messages promptly and politely. Friendly, helpful communication builds customer trust and encourages repeat purchases. Excellent customer service can: Increase customer satisfaction. Encourage repeat

We understand that having your seller application rejected can be frustrating. To help you better understand, here are some common reasons why your seller application might have been rejected. 1. Incomplete or Inaccurate InformationSome of the details you submitted were missing, incorrect, or didn’t match your official documents. For example, if the name on your submitted ID doesn’t exactly match the name in your application, we may not be able to verify your identity. We advise you to carefully review your application, correct any mistakes, and resubmit the form with accurate and complete information.2. Age Eligibility Requirements for ApplicationApplicants must be 18 years of age or older to be eligible to become a seller on our platform. Any seller applications from individuals under 18 years of age will be rejected. 3. Uploaded Documents Were Invalid or Unreadable When you submit documents as part of your application, they must be clear, valid, and easy to read. Here are some of t

You cannot submit a seller application at this time because KALEOZ does not offer a withdrawal method for your currency. Which currency does KALEOZ support for seller applications? Currently, KALEOZ supports the following currencies: MYR (Malaysian ringgit) SGD (Singapore Dollar) PHP (Philippine Peso) THB (Thai baht) VND (Vietnamese đồng) IDR (Indonesian Rupiah) Note: You'll need a local bank account to withdraw your income in the supported currencies. We can’t process withdrawals