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Becoming a seller on KALEOZ
To become a seller, follow the steps below:
Step 1: In the navigation panel, click on "Become a Seller".
Step 2: Click on "Start Earning" and link to the Seller Verification form below.
Step 3: Fill in the form with your FULL NAME, DOCUMENT/NUMBER, ADDRESS, and TAX INFORMATION (if applicable) exactly as it appears on your Identity Card, Passport, Driver's License, or Residence Permit.
Step 4: After filling in all the details, click on "Submit Seller Verification".
Step 5: You will need to click on the "LINK to complete seller verification" to proceed with document submission.
Step 6: Follow the instructions to submit your documents for Seller Verification.Step 7: Get ready for your video selfie!NOTE: If you accidentally "Cancel" the pop-up message for accessing your microphone and camera, don't panic. You may click the reverse arrow to go back to Step 6.Step 8: Within 24 hours, you will receive a notification regarding your application. Get ready to st
8 Key Practices for Building Buyer Trust
Building trust and confidence with your buyers is essential to becoming
a successful seller on KALEOZ. Here are eight key practices every seller
should follow.
1. Deliver Fast and Consistently
Fast and reliable order fulfilment helps create a positive buying
experience.
Process orders as quickly as possible.
Clearly state your expected delivery time.
Inform customers promptly if any delays occur.
Note:
Customers often judge top-up sellers primarily by their speed
and reliability.
2. Deliver What You Promise
Always ensure that your products and services match what is
described in your listings.
Provide accurate and complete product or service descriptions.
Use clear photos and provide hon
Can I request for KALEOZ to make a new game listing if I can't find it on the website?
Of course! If you would like to sell a product or service for a specific game but it is not listed on our website, just tell us!
Please contact our KALEOZ support team via Kchat or email us at [email protected] and provide us the URL to the official game site of the product/service you'd like to sell.
5 Tips for KALEOZ sellers
Whether you are a new or experienced seller, consistently providing
excellent service can help you attract more customers, build trust,
and increase sales. Follow these five best practices to improve your
seller performance and build a stronger reputation on KALEOZ.
1. Prioritize Customer Satisfaction
Providing a smooth and positive buying experience is essential for
building customer trust and encouraging repeat purchases.
Deliver Orders Quickly
Fast delivery is important to customers. Process and complete
orders as quickly as possible to provide a smooth buying experience.
If you are taking a break, temporarily unavailable, or out of stock,
use the Close Store feature to prevent customers
from placing orders that you cannot fulfil promptly.
Learn more:
Why was my seller application rejected?
We understand that having your seller application rejected can be
frustrating. To help you better understand the possible reasons,
we have listed some common issues that may result in a seller
application being rejected.
1. Incomplete or Inaccurate Information
Some of the information you submitted may be missing, incorrect,
or inconsistent with your official documents. For example, if the
name on your submitted identification document does not exactly
match the name provided in your application, we may not be able
to verify your identity.
We recommend carefully reviewing your application, correcting any
errors, and resubmitting the form with complete and accurate
information.
2. Age Eligibility Requirements
Applicants must be
18
Which currency does KALEOZ support for seller applications?
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