How do I sell items on KALEOZ? Creating an item listing How do I edit my product information? What should I include in my item descriptions? How do I set the purchase limit for my listings? How to use Multiple Edits feature to manage bulk product listings?

Sales Tax and Service Tax (SST) Seller Withdrawal Fees How do I withdraw my earnings? Seller Level Rating and Sales Fees Why is my withdrawal transaction delayed? How do I proceed with withdrawal verification? Where do I edit my bank account details? Do I have to register a Rapyd account to withdraw my income?

How do I contact a buyer? I accidentally clicked on “Delivered” without delivering the order. What can I do? I delivered the order to the buyer but the buyer insists that they did not receive the item(s). What can I do? How do I refund/cancel an order to the buyer? I have delivered the order but the buyer did not confirm the delivery Is there a notification when new orders come? How long should I keep the delivery proof? What shall I do before delivering the orders?

Game Account Selling Policy Prohibition of Illegal Activities for Sellers Seller Rules and Regulations Duplicate Listings Policy

The Premium Seller Programme Seller Assistant FAQ Sales Order Status Guide and Overview What is auto-reply and how do I setting it up? How do I view my account transaction history? How do I setup quick replies and use it in KChat? Uploading delivery proof in the Order Log section What should I do to an abusive review?

Becoming a seller on KALEOZ Becoming a trusted/reputable seller Why do I have to submit a selfie with ID card for seller verification? Why can't I purchase products from certain games on KALEOZ? Can I request for KALEOZ to make a new game listing if I can't find it on the website? 5 Tips for KALEOZ sellers Why I can't submit a seller application? What do I need to provide for the Know-Your-Customer (KYC) verification?