Search User Guide
How to find my account number in Boxing Star?
About Boxing StarGo for the Knockout!Make your opponent see the Stars! Only room for one Boxing Star!Ever wonder what it really meant when someone told you that if you really wanted something you need to blood, sweat, and tears? Experience the journey to become the next Boxing Star! Rise from the streets and punch your way up to become the most epic Boxing Star!How to find my account number in Boxing Star?Step 1: Proceed to your profile.Step 2: Click the "Setting" icon.Step 3: Select "Support" and your account number will be displayed.
How to check The Legend of Neverland Character ID?
The Legend of Neverland is a role-playing game developed by GameArk Global and officially launched at the very beginning of July. Let's get this game from App Store & Google Play. Besides, players can explore the Cabala World by choosing the suitable classes such as Swordsman, Ranger, Scholar, Craftsman and each with unique skill trees to help you on your adventure.
Cabala crystals are the in-game currency for The Legend of Neverland. You may place order with our trustable sellers to top-up the Cabala Crystals and Daily Package to enchance your gaming experiences.
How to buy The Legend of Neverland Cabala Crystal & Package?
Select the Cabala Crystal or Package from The Legend of Neverland product page.
Enter your Character ID and Character Name.
Add to cart and proceed to the payment page.
Once payment is made, notify the seller via KChat and wait for your Cabala Crystals/Package to be delivered.
How to check The Legend of Neverland Character ID?
Login to your The Legend of
What is auto-reply and how do I setting it up?
Auto-reply is a feature that allows sellers to automatically respond to buyers who initiate a conversation via KChat. It helps ensure timely communication, especially when you're not available to reply immediately.
How Does It Work?
Auto-reply behavior depends on whether you have any Assistant account:
- If you do NOT have an Assistant account:
Auto-reply will be sent immediately when a buyer initiates a chat.
- If you DO have an Assistant account:
Auto-reply will only be sent when none of your Assistant accounts are online.
If any Assistant account is active, auto-reply will not be triggered.
How to Set Up Auto-Reply?
Step 1: Go to the KChat Settings page.
Step 2: Scroll down and tick the checkbox next to “Enable auto reply”.
Step 3: Enter your custom message (up to 500 characters).
Step 4: Click “Save” to apply your settings.
How do I track my order status?
Step 1: Go to "My Orders" after logging in to your KALEOZ account.Step 2: Choose the order status you wish to see.
Step 3: Click the Order ID KXXXXXXX to see more details of the specific order.
Order status might be shown as below:
Waiting Payment - Orders awaiting payment. Unpaid orders will expire after 1 hour if no payment is made.
Waiting Delivery - Orders that have been paid for and awaiting delivery from the seller.
Waiting Confirmation - Orders that have been delivered by the seller and awaiting confirmation from the buyer.
Refunding - Orders that have been canceled. Any payments made are returned to your KALEOZ balance.
Deleted - Orders that have been deleted by the user.Expired - Unpaid orders that have expired after the 1-hour period.
Where can I find my User ID for Honor of Kings?
Honor of Kings International Edition, developed by Tencent Timi Studio and published by Level Infinite, is the world's most popular mobile MOBA game. Dive into the classic MOBA excitement with 5V5 hero's gorge, fair matchups; numerous battle modes, and a vast selection of heroes allow you to demonstrate your dominance with first blood, pentakills, and legendary feats, crushing all competition! Localized hero voiceovers, skins, and smooth server performance ensure quick matchmaking, teaming up with friends for ranking battles, and enjoying all the fun of PC MOBAs and action games as you ascend to the pinnacle of honor! The enemy is nearing the battlefield—players, rally your allies for team battles in Honor of Kings!
Purchase your Tokens & Weekly Card at the lowest price from our trusted KALEOZ sellers to enhance your gaming experience. Users only need to provide their User ID.
Check this out on where to find your Honor of Kings's UID:
Step 1: Launch your Honor of Kings mobile gam
How do I check and pay using my KALEOZ balance?
I) Checking KALEOZ BalanceLogin to your KALEOZ account and then go to "My Account". The KALEOZ balance will be shown under the "I am Buyer" category.II) Pay using KALEOZ Balance Step 1: Choose your products in KALEOZ and then click "Pay Now" from your shopping cart to be directed to the next page.
Step 2: Select “Pay with KALEOZ Account Balance,” and enter your six-digit numeric trading password to complete the payment.Note: If you forgot your trading password, you may refer to this guide to reset your trading password. If you're still unable to reset your password, kindly contact our KALEOZ Support via Kchat for further assistance.
Alchemy Stars - What are the uses of Lumocrystals?
Lumocrystal is one of the main currencies in the Alchemy Stars, and if used properly, it will be very powerful. Lumocrystals are primarily obtained through recharge; therefore, if you want to get these crystals, you must buy them with real money. There is no limit to the number of Lumocrystals in this game so that you can buy them at will according to your needs. The good news is that the player who buys Lumocrystals for the first time will get twice as many crystals, which means that if you buy 500 Lumocrystals, you will get 1000 Lumocrystals in the game. However, many players do not know the uses of these crystals. So let's take a look at how to use Lumocrystals in Alchemy Stars:> Use Lumocystals to buy limited outfits1. Go to the game store.2. Click on the "Outfit" tab, and then you will find a list of limited outfits, along with their prices.3. Select the outfit you want and pay for it by Lumocystal.> Use Lumocystals to exchange for LumamberLumamber is another main currency
How to link your social media accounts to KALEOZ?
Follow these simple steps below to link your social media accounts:
Step 1: Go to SEAGM website.
Step 2: Click the icon here and sign in with your email and password.
Step 3: After login, click on My Account.
Step 4: Then click on "Edit".
Step 5: Click on Social Media Account.
Step 6: You may choose the social media account that you wish to link.
Note: You may also create a KALEOZ account using your social media accounts.
How to find my PUBG Mobile Player ID?
PlayerUnknown's Battleground (PUBG) Mobile is one of the most famous battle royale games. Most of the players will top-up PUBG M Unknown Cash (UC) to enhance their gaming experience. When top-up PUBG M UC, players will be required to provide their Player ID, but many novice players are unsure where they can find the ID. If you are one of those, you’ve come to the right place.
The Player ID is a unique number used to identify your PUBG M account. Unlike the character name, the Player ID cannot be changed or customized. It is assigned to you by the system during account creation.
Now, let’s take a look at how to find the PUBG M Player ID.Step 1: Log in to your PUBG M game account.Step 2: Go to your player profile by clicking your avatar on the top-left corner.
Step 3: Your PUBG M Player ID and Character Name will be displayed.Step 4: Click on the "Menu" icon, and then you can copy your Player ID and Character Name from there.
How do I cancel the account deletion request?
These are the steps to cancel your account deletion and restore your account:
Step 1: Go to your mailbox and open the "Delete your account" email sent by SEAGM.
Step 2: Click on the address link shown in the email.
Step 3: Click on the "Cancel Account Deletion" button.
Step 4: Click "Yes, I Would Like To Keep It" to restore your account.
Step 5: Once revoked successfully, you will be redirected to the KALEOZ website.
Product Promo Feature
What is the Product Promo Feature?Sellers can feature their products that are currently on sale/promotion to attract more buyers and increase sales. Buyers can also set filters to only view products that currently have a promo on KALEOZ.Feature Introduction:1. Sellers can set or remove the Promo status on their products at any time.2. A seller can promote up to 2 Products in each product category for each game. - For example, Lost Ark has three product categories: Gold, Items, and Accounts. - A seller can set up to 2 products within the Gold category as Promo Products. - Likewise, they will only be able to set up to 2 Promo Products in the Items category and up to 2 Promo Products in the Accounts category.3. If the promoted product is removed, its Promo status will be removed also.4. Buyers can set filters to browse only promoted products through the game product page.How do I enable the Product Promo feature? Step 1: Log in to your KALEO
How do I sell items on KALEOZ?
Note: KALEOZ is a C2C (consumer-to-consumer) platform, where each seller is responsible for managing their own orders. This means that KALEOZ does not source, process, or deliver orders on behalf of sellers.
To sell items on KALEOZ, kindly follow these steps:
1. Register as a Seller
Log in to your KALEOZ account.
Click "Become a Seller" from the navigation menu.
Complete the seller verification process by providing your identification and required information.
Submit your application and wait for approval.
2. Create an Item Listing
Go to My Products.
Click "Create new item".
Select the game, item type, and platform.
Enter item details, pricing, delivery method, and upload a cover image.
Click Save and List Product to publish the listing, or save it as a draft for later.
3. Optimize Your Listing
Clear item
How to whitelist KALEOZ in Gmail?
To ensure that you receive all the important emails from us, we recommend that you whitelist our email address in Gmail. Whitelisting means that you're telling Gmail that our emails are not spam and that you trust them. Here's how to do it:1. Log in to your Gmail account.2. Click on the gear icon in the top right-hand corner and select "See all settings" from the Quick settings menu.3. Go to the "Filters and Blocked Addresses" tab, then click on the "Create a new filter" button.4. In the "From" field, enter "kaleoz.com", then click "Create filter" at the bottom.5. Check "Never send it to Spam" in the checkbox and categorize the domain as primary to make sure it lands in the primary tab. Then click the "Create filter" again.That's it! You should now receive all the important notification emails from us.
How do I refund/cancel an order to the buyer?
If the buyer requests for cancellation or there is a mistake on your order listing and you wish to cancel your order, you may click on “Refund to Buyer” to cancel the order.For a seller to refund an order to the buyer, follow these steps:
Step 1: Go to your My Sales Orders. Click on the order number "KXXXXXXX" or the "Order details".
Step 2: On the "Order details" page, click on "Refund to Buyer".
Step 3: Select the appropriate option in the "Refund Reason" list.
Step 4: Type in the refund description, then click on "Refund".Notes: Once the order is refunded, the money will be credited to the buyer's KALEOZ Account Balance immediately. If the buyer request to refund the balance back to their bank, kindly ask the buyer to contact KALEOZ Support for further assistance.
How Do I Set Up and Change My Avatar on KALEOZ?
In KALEOZ, users can freely set up and change their avatars at any time. By doing so, you can personalize your profile and express your identity within the platform.
Here are the steps to set up and change your avatar.
Step 1: Click on your username. Under the 'User Control Panel' section, find and click on 'My Profile'.
Step 2: Under 'User Information' section, click the 'Modify' button next to your username.
Step 3: Go to the "Your Photo" section and click "Upload". Please note that your image size must not exceed 2MB. Select an image from your device and confirm the upload to update your avatar. Once successfully uploaded, your new avatar will appear on your profile, in KChat conversations, and in your seller stores.
Not loving your current avatar? No worries! Just click "Change" and pick a fresh new look that suits your style. Feel free to switch it up anytime—you’ve got full creative control!
If you encounter any issues or have inquiries, please reach out to KALEOZ Support th
How do I set up my trading password?
You're required to enter the trading password when making a payment using your KALEOZ balance. Here are the steps to help you set up a trading password.
Step 1: Click on your username, then go to the 'User Control Panel' and select 'My Profile'.
Step 2: Find "Security" and then click on "Change Password".
Step 3: Click on 'Security' in the left-hand menu, scroll down to find 'Trading Password,' and then click 'Set Payment Password'.
Step 4: You can choose to receive the verification code via email, SMS, or WhatsApp. After selecting your preferred method, click 'Send Verification Code'.Step 5: Enter a 6-digit numerical trading password of your choice, then click 'Save Password'.
Note: You're advised to change your trading password regularly to ensure the security of your account funds. You can change your trading password by repeating the steps above. If you have any further inquiries or need assistance, feel free to contact our KALEOZ support team.
How can I top up my KALEOZ balance?
The KALEOZ Account Balance is a virtual currency that you can use to purchase game reload services, gift cards, and in-game virtual goods on KALEOZ.
You can top up your KALEOZ balance using the payment methods available on our platform by following the steps below.
I) What are the steps to top up my KALEOZ balance?
Step 1: Log in to your account, click on your username, and then select 'My Account'.
Step 2: Click on 'Top Up Account Balance,' or use this link to go directly to the page.
Step 3: Enter the amount and click 'Top up'.
Step 4: Choose your preferred payment method and complete the payment accordingly.
Step 5: Once the payment is complete, you're able to pay your order by selecting "KALEOZ Account Balance".
Note: You can check and pay using your KALEOZ balance by referring to this guide here.
II) Why am I unable to top up my KALEOZ balance?
Due to the laws and regulations of individual countries, buyers using certain currencies may be unable to top up their KALEOZ
How do I delete my account?
If you wish to delete your Kaleoz account, please follow these steps carefully. Deleting your Kaleoz account will also delete any associated SEAGM-related platform accounts, as they are interconnected. Step 1: Log in to your account at the SEAGM website, then click the user icon on the main page and select "My Account".
Step 2: Go to the User Profile page by clicking on "Edit Profile".
Step 3: Look for the "Delete Account" option on your profile page and click on it. Make sure to read any information that is displayed carefullyStep 4: After confirming your decision, click on "Delete Account." Please note that your account will be frozen/suspended immediately, and it will be completely deleted after a waiting period of 30 days.
Note:
1. After you request the account deletion, SEAGM will send you a confirmation email to your registered email address. If you change your mind during the account freeze period, you can cancel the account deletion by following the l