Search User Guide
[V3] How to Create a Product Listing
In the Kaleoz Seller Portal, sellers can create and list new products by following a series of guided steps.
Steps to Create and List Products
Log in to the Kaleoz Seller Portal.
Go to the Product page and click Create New Product.
Select the game you want to list.
Choose the appropriate category. Each game offers different options:
Top Up: UID top-up. Denominations are pre-set.Game Offers: Custom products. Multiple items can be listed.Currency: In-game currency. Units are fixed.
According to the category, follow the corresponding steps below:
Category: Top Up
Select Top Up as the category, then click Save draft and continue editing product.Enter Delivery Instructions (maximum 200 characters).
P
How to Top Up Once Human Crystgin in KALEOZ
GAME GUIDE
Once Human Recharge Guide – Fast & Reliable
The safest and fastest way to recharge Once Human Crystgin
KALEOZ Team
August 21, 2026
5 min read
Once, you were merely human. Now, you have the power to remake the world.
Once Human is a Strange Worlds Survival Game set in a strange, post-apocalyptic future. Unite with friends to fight monstrous enemies, uncover secret plots, compete for resources, and build your own territory. Once, you were merely human. Now, you have the power to remake the world.
Explore and Survive The World of Post-Apocalyptic Future
You wake up in the middle of nowhere, with danger all around you. From hostile monsters to limited food and clean water, you'll need to stay alert and prepared.
Stardust’s reach extends beyond living bein
A Guide to PUBG Mobile UC: How to Get UC and What You Can Buy?
PUBG Mobile UC: The In-game Currency for Enhancing Gaming Experience
Introduction
PUBG Mobile UC, or PlayerUnknown's Battlegrounds Mobile Unknown Cash, is the in-game currency in PUBG Mobile, a highly popular battle royale game for mobile devices. In PUBG Mobile, UC plays a crucial role in enhancing the gaming experience by allowing players to unlock exclusive items, weapons, and cosmetic upgrades. In this article, we will explore the significance of PUBG Mobile UC and how it contributes to the overall enjoyment of the game.
Enhancing Gameplay with Exclusive In-game Items
PUBG Mobile UC provides players with the opportunity to acquire exclusive in-game items that significantly impact gameplay. These items include weapon skins, character outfits, emotes, advanced equipment, and vehicle skins. By obtaining these exclusive items, players can customize and personalize their characters and items, adding an element of excitement and satisfaction to the gameplay. Additionally, these items he
Gift Cards Terms and Conditions
Gift Cards Terms and Conditions
The following Gift Card Terms and Conditions (this
"Agreement") describe the terms and conditions
that apply to all Gift Cards (collectively, "Digital
Goods") purchased from KALEOZ.
By purchasing, accepting, or using Digital Goods, you acknowledge
and agree to these terms and conditions. If you do not agree with
this Agreement, please do not purchase, accept, or use the Digital
Goods.
1. General
1.1 By using a Gift Card purchased from KALEOZ
(referred to as the "Digital Goods"), you
agree to these Digital Goods Terms in addition to the
User Agreement for the KALEOZ website, which is incorporated
How do I change my KALEOZ account language?
KALEOZ user could change their account language based on their preference.
Here are the steps for changing your account language.
Log in to your KALEOZ account.
Click on your Country/Region option on top left of the page.
A small pop-up window will appeared. Select the desired language, then click "Save Settings".
If you have any questions, please contact our Customer Support team.
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Where can I find recently added game top-ups on KALEOZ?
Staying updated on the latest game top-ups is essential for every gamer. KALEOZ frequently adds new options, but locating them quickly can be challenging. This guide provides simple and clear steps to help you find the most recently added game top-ups with ease.
Go to the official KALEOZ website.
Scroll down the homepage until you reach the section labeled 'New Games'.
Click on the game you are interested in to open its product page and view all available listings.
Note: We recommend checking this section regularly as our catalog is updated frequently. If you cannot find a specific game, you can also use the search bar at the top of the page to check for its availability.
How do I change my account phone number?
If you’ve recently changed your mobile number and need to update the details on your Kaleoz account, don’t worry—the process is quick and straightforward. Simply follow the step-by-step instructions below to successfully update your information.
Note: Your mobile number can only be updated once every 90 days.
Steps to Follow
Visit the following link: https://member.seagm.com/ucp/security/info
In the Mobile Number section, select the option labeled [Modify phone] to start updating your mobile number.
To proceed you will need to verify your identity using one of the available verification options. Select your preferred method and click [Send Verification Code].
What Happens If I Don’t Complete Payment in Time?
At KALEOZ, all user's order must be paid within 1 hour of creation. This guide explains what happens if payment is not completed within the given time period and what should I do if the order expires.
Automatic Order Cancellation and Expiration
If payment is not received within this period, the system will automatically cancel the order and update its status to Expired. There are no further action is required on your part to cancel the order.
This automatic process is designed to prevent unpaid orders from
Blocking product availability
Allow other buyers to purchase the item
Keep the marketplace running smoothly
What should I do if my payment was successfully deducted but the order shows as expired?
If your payment was successfully deducted but the order shows Expired, please feel free to contact our friendly KALEOZ Suppor
Where can i find most popular game top-ups on KALEOZ?
Want to stay ahead in the gaming world? KALEOZ is your go-to destination for popular game top-ups and digital gaming products. This guide will help you discover the most in-demand games and top-up options, so you can power up your favorite titles instantly and stay ahead of the competition.
Step 1: Go to the official KALEOZ website.
Step 2: Scroll down a little at homepage to find the section labelled “Popular Mobile Games” or “Popular PC Games.”
Tip: Check KALEOZ regularly to discover popular game top-ups, trending titles, and great deals that help you get more value from your gaming experience.
If you have any questions, please contact our Customer Support team.
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How do I make a payment via PayNow (SGD) in KALEOZ?
Note:
1. A processing fee is automatically applied at checkout. The applicable fee may vary and is subject to change without prior notice.
2. PayNow (SGD) is only available when Singapore Dollar (SGD) is selected as the payment currency for the Singapore region.
3. Ensure that your Virtual Private Network (VPN) is disabled before proceeding with checkout.
Step 1: Select your products on KALEOZ, then click "PayNow" to proceed to the checkout page.
Step 2: Select PayNow as your payment method, then click "Create Payment."
Step 3: You will be redirected to the Tazapay PayNow payment page.
Step 4: Follow the on-screen instructions to complete your payment. After the transaction is successful, wait for the payment gateway to automatically redirect y
How do I set up my Payment PIN?
A Payment PIN is required to authorize payments using your KALEOZ account balance. Setting up a Payment PIN helps you complete payments securely and protects your funds against unauthorized use. For enhanced security, we recommend changing your Payment PIN regularly.
Note: The same procedure applies when changing or resetting your Payment PIN.
Follow the steps below to set up your Payment PIN:
Go to the Set Payment PIN page.
Select your preferred verification method, then click Send Verification Code.
Enter the verification code you received.
Enter a 6-digit Payment PIN.
Re-enter your 6-digit
Where Does My Refund Go After Cancelling an Order?
If you have successfully cancelled an order, you may be wondering what happens to the payment you made. This guide explains everything you need to know.
Where will my Refund be Returned After I Cancel an Order?
Once the order is successfully canceled/refunded it will be refunded immediately back to your KALEOZ account balance. You may check your KALEOZ balance by clicking on "My Account"
Note: Once an order has been refunded, the original processing fees paid during the purchase are not refunded.
Can I use my KALEOZ balance for future purchases?
Yes. You can use the KALEOZ balance to place a new order on our site. Orders placed using your KALEOZ balance will not incur additional processing fees. Here's a short guide on how to use the balance to pay for orders:
Search for the product you wish to purchase and click "Add t
Why is my Cryptocurrency payment successful but my order still shows waiting payment?
We understand how confusing it can be when your Cryptocurrency payment shows as successful, but your order still says “Waiting for Payment.” Don’t worry—in this guide, we’ll explain why this happens and provide some solutions to help resolve the issue.
Here are some possible reasons why your order still says “Waiting for Payment" after you had successfully paid the order.
1. Blockchain Confirmation in Progress
Even if your wallet shows the transaction as successful, Cryptocurrency must wait for blockchain confirmations — and during network congestion, this process can take longer than usual.
2. Payment gateway synchronization delay
The blockchain has already confirmed your payment, but the payment processor has not yet synchronized the transaction with the Cryptocurrency’s system — this is usually temporary and resolves automatically.
3. Incorr
How to register a KALEOZ account?
KALEOZ Account Registration
Start Registration Visit the KALEOZ Registration Page, enter your email address, and click [Send Verification Code].
Verify Your Email Check your email inbox or spam folder for the verification code. Enter the code you received and click [Verify] to confirm your email address.
Set Account Details Create your KALEOZ username, set a secure password, and select your trading currency.
Note: Once your trading currency is set, it cannot be modified. Please make your selection carefully.
Complete RegistrationAfter reviewing the Terms of Use and Privacy P
Why Was I Charged More Than the Total Price When Paying With Cryptocurrency?
Cryptocurrency payments sometimes come with extra fees because every transaction must be processed and verified on a blockchain network.
Unlike traditional payment systems that are handled by banks or payment providers, crypto transactions rely on miners or validators to confirm and secure the transfer.
Here are some possible reasons why you may have been charged more than the total order amount when using cryptocurrency as your payment method.
1. Network (Blockchain) Fees
Every cryptocurrency transaction is processed through the blockchain where miners or validators charge a fee to confirm the transaction.
This fee varies depending on network congestion—when the network is busy, the fee is higher.
2. Exchange or Platform Fees
If you’re making a purchase through a cryptocurrency app or exchange such as Binance or Coinbase, additional service fees may be charged for processing the
How do I Identify a Reliable Sellers and Assessing their Reputation
When shopping on KALEOZ, choosing the right seller is the key to a smooth and satisfying experience. A trustworthy seller doesn’t just deliver quality products — they also provide timely shipping, clear communication, and dependable customer service.
Why Seller Reputation Matters
Before placing an order, take a moment to check the seller’s profile. Reliable sellers usually stand out with:
High ratings & positive reviews
Strong response rates (quick replies to questions)
Consistent performance across transactions
Seller Reputation Tier List
On KALEOZ, sellers are ranked by hearts, diamonds, or crowns beneath their name. These icons reflect the number of successful transactions they’ve completed.
Hearts → New or growing sellers
Diamonds → Established sellers with solid track records
Crowns → Top‑tier sellers with excellent reput