KALEOZ Premium Seller Programme The KALEOZ Premium Seller Programme recognizes sellers who consistently demonstrate excellent sales performance and outstanding customer service. Approved sellers will receive a Premium Seller badge displayed on their store and product listings, helping buyers identify trusted and reputable sellers. Premium Seller Benefits Premium Seller badge displayed on your store and product listings. Improved product visibility and shop exposure. Greater buyer confidence and potentially higher conversion rates. Exclusive access to selected products and categories available only to Premium Sellers. Maintaining Your Premium Seller Status Premium Seller status is reviewed on a monthly basis. If you no longer meet the required performance standards, your Premium Seller badge may be temporarily revoked until all eligibility requirements are met again. To continue enjoying the programme benefits, you must consistently maintain your seller pe

Follow these simple steps below to pay with EPS (Netpay) [EUR]: Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page. Step 2 : Under "Online Banking" category, select "EPS (Netpay)" then click on Pay Now to proceed. Step 3 : Once clicked, kindly enter your bank name, code/ BIC and click on "Weiter zum Bezahlen" to continue. Note: You may key in the first alphabet of your bank, and a list of bank names will be shown, kindly select the one you need. Step 4 : Once selected the bank of your choice, you will be directed to the payment page of the relevant bank. Kindly enter the login information to continue. Step 5 : Kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction. Step 6 : After you're redirected back to our website, you may contact the seller to deliver your ord

Follow these simple steps below to pay with Neosurf: Step 1: Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page. Step 2: On the checkout page, select "Online Payment" then select "Neosurf" under Prepaid Card/Gift Card category and click on 'Pay Now". Step 3: You will be redirected to the Neosurf checkout page to complete the transaction. You will be given four choices to proceed with the payments. 3 (I): Payment Via Credit Card in Neosurf. You would need to Register/log in Neosurf account to proceed  your payment. 3 (II): Through Cash payment. Once clicked, you will be directed to the nearest Neosurf reseller around you to purchase the Neosurf Card and redeem the pin to complete the transaction. 3 (III): Through Voucher Code. Kindly enter the Neosurf Voucher Code that you purchased, and click "Pay". 4 (IV): Through Neosurf Account directly. Kindly enter your login details and click "Log in and Pay" to finalize your payment. Step 4: On

If you're taking a break or are temporarily unable to accept orders, you can use the Close Store feature. This feature allows you to temporarily close your KALEOZ store without affecting your account data or seller status. While your store is closed: All of your product listings will become inactive. Buyers will not be able to place new orders. You can still log in and access your KALEOZ account as usual. You can choose one of the following options: Manually open or close your store. Schedule your store to open and close automatically based on your business hours. Option 1: Manually Open or Close Your Store Step 1 Log in to your KALEOZ account and go to My Product. Step 2 Click Close Store to temporarily close your store. Step 3 When you're ready to resume selling, click Open Store at any time. Option 2: Schedule Your Store Hours Step 1 Enable Schedule Store Hours. Step 2 Set your business operating hours (UTC+08:00) and click Save.

Touch 'n Go eWallet is a Malaysian digital wallet and online payment platform. Go cashless with simple, fast, and secure transactions in just minutes with TnG.Touch 'n Go eWallet on KALEOZ is only available for Malaysians using MYR currency. It cannot be used for topping up your KALEOZ balance. Follow the simple steps below to pay with TnG: Step 1: Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page. Step 2: On the checkout page, look for the "Online Payment" section and select "Touch n Go eWallet" as your preferred payment method, then select "Pay now". Step 3: The QR code will be displayed as example below. Launch your TNG eWallet app and tap 'Scan' icon to scan the QR code. Step 4: Tap on "Pay" and then key in your 6-digits TnG transaction PIN to complete the payment. Step 5: Once the payment is complete, you will be redirected back to the Payment Information page. You can check your order status by clicking on "My Orders" as shown in the pic

You can try reaching out to the seller via Kchat for order fulfillment. If the seller doesn't respond, please click "Request Refund" on the order details page. Should the seller refuse to issue a refund, you may escalate the issue to the KALEOZ Support Team for further investigation. Notes: Buyers have a 72-hour window to dispute an order marked as "Waiting Confirmation." If no action is taken within that period, the order will automatically be marked as successfully delivered. How to Request a Refund for a "Waiting Confirmation" Order: Step 1: Go to the "My Orders" page and click on the order number (e.g., KXXXXXXX) to open the order details.Step 2: Initiate the refund process by clicking on "Request Refund".Step 3: Select your refund reason and provide additional details about your refund request in the "Refund Description" field, then click "Submit Refund Request". Step 4: After submitting the refund request, the seller has 24 hours to respond. If there is no respon

At KALEOZ, all user's order must be paid within 1 hour of creation. This guide explains what happens if payment is not completed within the given time period and what should I do if the order expires. Automatic Order Cancellation and Expiration If payment is not received within this period, the system will automatically cancel the order and update its status to Expired. There are no further action is required on your part to cancel the order. This automatic process is designed to prevent unpaid orders from Blocking product availability Allow other buyers to purchase the item Keep the marketplace running smoothly What should I do if my payment was successfully deducted but the order shows as expired? If your payment was successfully deducted but the order shows Expired, please feel free to contact our friendly KALEOZ Suppor

When shopping on KALEOZ, choosing the right seller is the key to a smooth and satisfying experience. A trustworthy seller doesn’t just deliver quality products — they also provide timely shipping, clear communication, and dependable customer service. Why Seller Reputation Matters Before placing an order, take a moment to check the seller’s profile. Reliable sellers usually stand out with: High ratings & positive reviews Strong response rates (quick replies to questions) Consistent performance across transactions Seller Reputation Tier List On KALEOZ, sellers are ranked by hearts, diamonds, or crowns beneath their name. These icons reflect the number of successful transactions they’ve completed. Hearts → New or growing sellers Diamonds → Established sellers with solid track records Crowns → Top‑tier sellers with excellent reput

Game Guide How to Top Up WeSing KCoins on KALEOZ – A Fast, Secure, and Affordable Recharge Guide Recharge your KCoins effortlessly in just a few steps with a fast, safe, and trusted service. KALEOZ June 16, 2026 5 min read In an era dominated by short-form video and instant messaging, a different kind of social platform has quietly captured the hearts of millions of music lovers worldwide. WeSing, developed by tech giant Tencent Music Entertainment, transforms your smartphone into a fully equipped, professional-grade karaoke studio. What Are WeSing KCoins and How Do They Work? Kcoins are the official in-app virtual currency used within the WeSing karaoke application. They act as a digital form of money that users purchase with real currency to unlock premium features and participate in the app's social economy. Why Choose K

Game Guide How to Top Up Mobile Legends (MLBB) diamond Cheap on KALEOZ – Fast & Secure In-Game Currency Recharge Guide Top up your Diamonds in just a few clicks—fast, safe, and reliable. KALEOZ June 16, 2026 5 min read Dominate the battlefield in Mobile Legends: Bang Bang (MLBB)! As one of the top MOBA games, players everywhere are looking to buy MLBB Diamonds to level up their experience. Diamonds are your ticket to unlocking heroes instantly, scoring limited-edition skins, and personalizing your playstyle. Grab the game's premium currency today to unlock powerful features and stand out in every match. What Are Diamonds in Mobile legend(MLBB)? In Mobile Legends: Bang Bang (MLBB), Diamonds are the game's premium, paid currency. While you can play the entire game for free and unlock many things just by playing, Diamonds act as the shortcut to

GAME GUIDE How to Top Up Sword of Justice Ornate Jades Cheap on KALEOZ – Fast & Secure In-Game Currency Recharge Guide Top up your Ornate Jades in just a few clicks—fast, safe, and reliable. KALEOZ June 12, 2026 5 min read Step into the breathtaking world of Sword of Justice, an immersive open-world MMORPG inspired by the rich traditions of Wuxia martial arts and ancient Chinese legends. Explore vast landscapes, master powerful combat techniques, forge meaningful alliances, and embark on epic adventures in a living world filled with mysteries, challenges, and unforgettable stories. Embark on an epic Wuxia journey with Ornate Jades! Power up your hero by crafting legendary gear, refining your skills, and unlocking your true potential. With KALEOZ, you can top up securely and instantly. Follow this simple guide to get your Ornate Jades and continue you

Game Guide How to Top Up Zepeto ZEMs Cheap on KALEOZ – Fast & Secure In-Game Currency Recharge Guide Recharge your ZEMs effortlessly in just a few steps with a fast, safe, and trusted service KALEOZ June 15, 2026 5 min read ZEPETO is a virtual social platform where users can create personalized 3D avatars, explore immersive virtual worlds, and connect with friends from around the globe. The app allows users to customize their avatars with trendy fashion items, participate in interactive activities, create content, and express their creativity through photos, videos, and virtual experiences. Combining social networking, gaming, and digital self-expression, ZEPETO offers a fun and engaging metaverse experience for users of all ages. What Are ZEMs in ZEPETO? ZEPETO ZEMs are the premium virtual currency used in ZEPETO. Users can spend ZEMs to purc

game GUIDE Fast and Secure Racing Master Gems Recharge Guide on KALEOZ Top up your Gems to your account in just a few simple steps—safe, quick, and convenient. KALEOZ June 18, 2026 5 min read Lights out, race into a new era! Racing Master is an exciting next-generation racing game developed in collaboration with Codemasters®, bringing players an authentic and immersive driving experience. Build your dream garage with over 100 officially licensed luxury cars from world-renowned brands. Customize your vehicles, race through stunning city streets and professional tracks around the globe, and enjoy breathtaking visuals enhanced by cinematic lighting and realistic engine sounds. Challenge racers from around the world in thrilling real-time competitions, sharpen your driving skills, and push your

GAME GUIDE Harry Potter: Magic Awakened Top-Up Guide – Fast & Secure Recharge Jewels quickly and securely with our fast and reliable top-up service. KALEOZ June 21, 2026 5 min read Harry Potter: Magic Awakened is an immersive collectible card RPG that brings the Wizarding World to life. Set years after the events of the Harry Potter series, players enroll at Hogwarts School of Witchcraft and Wizardry, attend magical classes, collect powerful spell cards, and engage in thrilling wizard duels. With stunning visuals, strategic gameplay, and a rich storyline filled with familiar characters and magical adventures, Harry Potter: Magic Awakened offers fans an enchanting journey into the world of magic. With KALEOZ, topping up your Jewels is fast, secure, and hassle-free. Simply follow the guide below to find your User ID and add Jewels to your account