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Close Store Feature

Updated 2026-07-03 17:51
If you're taking a break or are temporarily unable to accept orders, you can use the Close Store feature.

This feature allows you to temporarily close your KALEOZ store without affecting your account data or seller status.

While your store is closed:

  • All of your product listings will become inactive.
  • Buyers will not be able to place new orders.
  • You can still log in and access your KALEOZ account as usual.

You can choose one of the following options:

  • Manually open or close your store.
  • Schedule your store to open and close automatically based on your business hours.

Option 1: Manually Open or Close Your Store

Step 1

Log in to your KALEOZ account and go to My Product.

Step 2

Click Close Store to temporarily close your store.

Close Store

Step 3

When you're ready to resume selling, click Open Store at any time.

Open Store

Option 2: Schedule Your Store Hours

Step 1

Enable Schedule Store Hours.

Step 2

Set your business operating hours (UTC+08:00) and click Save.

Your store will automatically open and close according to the schedule you set.

Schedule Store Hours
Note: If you prefer to manually manage your store, simply untick Schedule Store Hours and click Save.

Reminder

Please make use of the Close Store feature whenever you are unavailable to fulfil orders. Keeping your store closed during your absence helps prevent buyer disappointment and ensures customers are only able to place orders when you are available to process them promptly.

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