If you have successfully cancelled an order, you may be wondering what happens to the payment you made. This guide explains everything you need to know. Where will my Refund be Returned After I Cancel an Order? Once the order is successfully canceled/refunded it will be refunded immediately back to your KALEOZ account balance. You may check your KALEOZ balance by clicking on "My Account" Note: Once an order has been refunded, the original processing fees paid during the purchase are not refunded. Can I use my KALEOZ balance for future purchases? Yes. You can use the KALEOZ balance to place a new order on our site. Orders placed using your KALEOZ balance will not incur additional processing fees. Here's a short guide on how to use the balance to pay for orders: Search for the product you wish to purchase and click "Add t

Note: - Not all payment methods are eligible for refunds.- Refunds do not include any processing or handling fees charged by the payment merchant. - KALEOZ shall not be responsible for any handling fees incurred by the payment merchant during the refund process. When your order is cancelled by the seller, the order amount will be credited to your KALEOZ Account Balance by default. This balance can be used immediately for new purchases, making it a fast and convenient option without any extra fees. If, unfortunately, there is no suitable offer for the item you want and you decide to request a payment refund, please contact our KALEOZ Support Team. Refunds are only available for eligible payment methods, and our team will assist you with the process. Frequently Asked Questions (FAQ) When an order is refunded, why is the amount in my KALEO

Managing a diverse product inventory can be a demanding task, especially when you need to make changes to multiple items simultaneously. This is where the "Multiple Edits" feature comes into play. It is used to edit essential product details for a selected group of items all at once, eliminating the need to edit each item individually.This guide will walk you through two methods: "Export and Edit" and "Edit Directly on Kaleoz." Both methods are designed to make your product management more efficient and hassle-free.Method 1: Export and EditStep 1: Go to the "My Product" page and filter the products you want to edit. Click on "Multiple Edits Download" to export an Excel file.Step 2: Open the downloaded Excel file. The following product details can be modified for each product:Package Size: The quantity or amount of the product that is included in a single unit.Unit Price: The price at which a single unit of the product is sold.Quantity: The number of units of the product available for p

For any inquiries about this, we advise that you contact the seller through Kchat to check about bonus eligibility before purchasing.

game GUIDE Fast and Secure Racing Master Gems Recharge Guide on KALEOZ Top up your Gems to your account in just a few simple steps—safe, quick, and convenient. KALEOZ June 18, 2026 5 min read Lights out, race into a new era! Racing Master is an exciting next-generation racing game developed in collaboration with Codemasters®, bringing players an authentic and immersive driving experience. Build your dream garage with over 100 officially licensed luxury cars from world-renowned brands. Customize your vehicles, race through stunning city streets and professional tracks around the globe, and enjoy breathtaking visuals enhanced by cinematic lighting and realistic engine sounds. Challenge racers from around the world in thrilling real-time competitions, sharpen your driving skills, and push your

Lumocrystal is one of the main currencies in the Alchemy Stars, and if used properly, it will be very powerful. Lumocrystals are primarily obtained through recharge; therefore, if you want to get these crystals, you must buy them with real money. There is no limit to the number of Lumocrystals in this game so that you can buy them at will according to your needs. The good news is that the player who buys Lumocrystals for the first time will get twice as many crystals, which means that if you buy 500 Lumocrystals, you will get 1000 Lumocrystals in the game. However, many players do not know the uses of these crystals. So let's take a look at how to use Lumocrystals in Alchemy Stars:> Use Lumocystals to buy limited outfits1. Go to the game store.2. Click on the "Outfit" tab, and then you will find a list of limited outfits, along with their prices.3. Select the outfit you want and pay for it by Lumocystal.> Use Lumocystals to exchange for LumamberLumamber is another main currency

The following Gift Card Terms and Conditions (this “Agreement”) describe the terms and conditions that apply to all Gift Cards (collectively, “Digital Goods”) that are purchased from KALEOZ. By purchasing, accepting, or using Digital Goods, you acknowledge and accept the terms and conditions of this Agreement. If you do not agree with this Agreement, do not purchase, accept, or use the Digital Goods.1. General1.1 By using a gift card(s) purchased from KALEOZ (referred to as the “Digital Goods”), you agree to abide by these terms and conditions (the “Digital Goods Terms”) in addition to the User Agreement for the Kaleoz.com website, which is incorporated herein by reference.1.2 In the event of any conflict between the Digital Goods Terms and the User Agreement, the provisions of the Digital Goods Terms will prevail.1.3 You should check the product description of the Digital Good for any specific terms, conditions, and expiry dates set by the Seller or merchant which KALEOZ will not assu

Important notice: Service charges will be applicable for Razer Gold Pin Top Up.Here are the simple steps to top up your KALEOZ Balance with Razer Gold Cards:Step 1: Go to "My Account" and then click on "Account Balance Top Up".Step 2: Choose "Top up via Prepaid Card - Razer Gold Pin". The system will direct you to Razer Gold PIN top up page.Step 3: Key in the "Serial Number" and "PIN". Next, tick the "I'm not a robot" box and answer the authentication prompt. Once you're done, click "Next" to proceed.Step 4: You have successfully topped up your KALEOZ balance! You would also have earned Razer Silver, which can be used to redeem various rewards. You can click on "Redeem Now" to view a full list of claimable rewards. Step 5: You may also check your KALEOZ account balance at My Account.

Super Sus -Who Is The Impostor is the social deduction action game by PIProductions. Play with the other 9 real players as you attempt to hold your spaceship together and survive, but be careful. One or more random players among the spacecrews are Impostors bent on killing everyone! Most players will top up Golden Star to purchase Super Pass to enhance their gaming experience. Purchase your Golden Star top up at the lowest price from our trusted KALEOZ sellers. The player only needs to provide a Space ID and Character Name. Check this out on how to find your Space ID and Character Name: Step 1. Launch your Super Sus - Who Is The Impostor mobile game. Step 2. Click on the avatar located in the top left corner of the main screen. Step 3. Your Space ID is located on the top left corner of the Homepage.

Bullet Angel: Xshot Mission M is the official mobile game developed by Xshot. Bullet Angel was originally a PC game that launched in 2009 and is quite popular in South East Asia. From PC to mobile, Bullet Angel is much more than a simple remake. It's a modern, stylish and high-quality FPS game with all the classic weapons, maps and modes. Most players will top up Gems to purchase supply boxes and angel pass to enhance the gaming experience. Top up your Gems in KALEOZ with the lowest and reasonable price. Players only need to provide the Game ID and Character Name.Check this out on how to find your Game ID and Character Name:Step 1. Launch your Bullet Angel mobile game.Step 2. Click on the avatar located in the top left corner of the main screen.Step 3. Character Name located right beside the avatar. You may find your Game ID on the middle top.Step 4. Click on the "Copy" logo behind the Game ID and paste it to the order page.

Genesis Crystals are the in-game special currency for Genshin Impact. These can be used to purchase “Bundle” and redeem into "Primogems" and players can use them to draw special characters and weapons in "Wish". 1. Why is my Genesis Crystals does not reflect in the account even though the seller delivered the order? Genesis Crystal is unable to be done between different platforms, therefore players who have registered an account on the PSN terminal cannot see the Genesis Crystal on the PSN device after recharging on the web page. You would need to Cross-Save the account in order to use the Genesis Crystals or convert as Primogems. 2. Why do I need to cross-save the account? In order to activate the Genesis Crystals purchased from KALEOZ, you would need to cross-save your account in PC or Mobile Version. After that, convert the Genesis Crystals into Primogems on PC or Mobile, after conversion you can spend the Primogems in any of the PSN/PC/Mobile platforms. 3. How do I enable the

Duplicate Listings Policy To provide a better shopping experience, sellers should create only one listing for each product and ensure that all product information is accurate, complete, and easy to understand. This helps customers compare products more easily and make informed purchasing decisions. To maintain a fair marketplace, KALEOZ takes action against sellers who create duplicate or spam listings. What Does the Duplicate Listings Policy Cover? Listing the same product across multiple stores managed by the same seller. Creating multiple listings for the same product with only minor differences to increase product visibility. Intentionally duplicating or spamming product listings. Duplicate Listings Policy Policy Violation Details Possible Consequences Duplication of Product Creating multiple listings with only minor differences, such as the title, price, product description, denomination, or purchase quantity. Creating multipl

Prohibition of Illegal Activities for Sellers To maintain a safe and trustworthy marketplace, all KALEOZ sellers must comply with applicable laws, regulations, and the KALEOZ Terms of Service. Important: Sellers are strictly prohibited from engaging in any illegal, fraudulent, or unauthorized activities on the KALEOZ platform. 1. Selling Illegally Obtained Products or Services You must not sell any products or services that have been obtained through illegal means, including: Hacking or unauthorized access Game cheating or exploitation Exploiting game bugs or glitches Any other unlawful methods 2. Violating Game Publisher Policies You must not sell products or services that violate the Terms of Service, End User License Agreement (EULA), or any other policies established by the game developer or publisher. 3. Fraudulent Transactions The following activities are strictly prohibited: Using stolen or unauthorized credit/debit cards or payme

At KALEOZ, we are committed to providing a smooth and reliable buying experience. To ensure successful order fulfillment, buyers must provide accurate ID details when placing an order. Important: Orders submitted with incorrect ID information are not eligible for a refund or replacement. Buyer's Responsibility Buyers are solely responsible for ensuring that all ID details entered during checkout are accurate and complete. Please double-check the following before placing your order: User ID / Game ID Server ID (if applicable) Character or Account Name (if required) Any other requested information Incorrect or incomplete information may result in your order being delivered to the wrong account. Seller's Responsibility Sellers are responsible for delivering the order according to the ID details provided by the buyer. Once an order has been successfully completed and delivered to the submitted ID, the seller has fulfilled their obligations under th

Ulala: Idle Adventure is a Multiplayer Online Role-Playing Games that set in the stone age. Ulala allows players to enjoy the exciting simple hunting life, explore vast ancient forests, and collect valuable resources to upgrade your equipment! You can form a party with friends to start your adventure in this dangerous world! To enhance the gaming experience, most players will top up Pearls to purchase gift packs. Purchase your Pearls top up at the lowest price from our trusted KALEOZ sellers. The player only needs to provide a User ID and Player Name. Check this out on how to find your User ID and Player Name: Step 1. Launch your Ulala: Idle Adventure mobile game. Step 2. Click on the avatar located in the top left corner of the main screen. Step 3. Your User ID is located right under your Player Name. Click on the "Copy" logo behind the Character ID and paste it to the order page.

Tom and Jerry: Chase is a 1v4 casual mobile game where four mice have to face a cat on a specific map full of items. The game is officially licensed by Warner Bros. and presented by NetEase Games. The game perfectly recreates the art style of the original classic. Enhance your gaming experience by purchasing Diamond top-up to buy Chase Pass, Characters, Skins and etc. Purchase your Diamond top-up at the lowest price from our trusted KALEOZ sellers. Players only need to provide the Player ID. Check this out on how to find your Player ID: Step 1. Launch your Tom and Jerry: Chase mobile game. Step 2. Click on the avatar located in the top left corner of the main screen.Step 3. Your Player ID is located right under your Player Name.Note: Reload is only applicable to Android users.

Sausage Man is a cartoon-styled multiplayer shooting game launched by XD Entertainment Pte Ltd., which allows you to play as a sausage. Sausage Man is a game that you can quickly start and play anytime, anywhere. You will roleplay as a funny and adorable sausage and fight in an exciting 100-player battlefield. To enhance the gaming experience, most players will top up Candies to purchase the supply boxes and season pass. Purchase your Candies top up at the lowest price from our trusted KALEOZ sellers. The player only needs to provide a Character ID and Character Name. Check this out on how to find your Character ID and Character Name: Step 1. Launch your Sausage Man mobile game. Step 2. Click on the avatar located in the top left corner of the main screen.Step 3. Character Name located right beside the avatar. You may find your Character ID right under your sausage character.Step 4. Click on the "Copy" logo behind the Character ID and paste it to the order page.

We understand that there may be situations where you need to request a refund for an order that has already been paid for on KALEOZ. This guide explains how to manually submit a refund request. Please note that a manual refund request can only be submitted one hour after payment has been completed. Steps to Request a Manual Refund Step 1 Hover your mouse over your KALEOZ account name to open the user panel. Step 2 Select My Orders from the dropdown menu. Step 3 Find the Order ID (KXXXXXX) for the order you would like to request a refund for. Step 4 Click the Order ID to open the order details page. Step 5 Click the Request Refund button to submit your re