Search User Guide
How do I edit my product information?
Step 1. Go to “My Products”, click on the gear wheel icon on the side, and then “Edit item”.
Step 2. After you have done editing, click on “Save And List Product” and you are good to go. Alternatively, you may click “Save As My Product” to save it as a draft and list it for sale later.
How to use Multiple Edits feature to manage bulk product listings?
Managing a diverse product inventory can be a demanding task, especially when you need to make changes to multiple items simultaneously. This is where the "Multiple Edits" feature comes into play. It is used to edit essential product details for a selected group of items all at once, eliminating the need to edit each item individually.This guide will walk you through two methods: "Export and Edit" and "Edit Directly on Kaleoz." Both methods are designed to make your product management more efficient and hassle-free.Method 1: Export and EditStep 1: Go to the "My Product" page and filter the products you want to edit. Click on "Multiple Edits Download" to export an Excel file.Step 2: Open the downloaded Excel file. The following product details can be modified for each product:Package Size: The quantity or amount of the product that is included in a single unit.Unit Price: The price at which a single unit of the product is sold.Quantity: The number of units of the product available for p
How do I edit my account information?
Users are allowed to update their profile data HERE.
Click “Edit” to modify the details and then “Save” once you’re done.
Product Promo Feature
What is the Product Promo Feature?Sellers can feature their products that are currently on sale/promotion to attract more buyers and increase sales. Buyers can also set filters to only view products that currently have a promo on KALEOZ.Feature Introduction:1. Sellers can set or remove the Promo status on their products at any time.2. A seller can promote up to 2 Products in each product category for each game. - For example, Lost Ark has three product categories: Gold, Items, and Accounts. - A seller can set up to 2 products within the Gold category as Promo Products. - Likewise, they will only be able to set up to 2 Promo Products in the Items category and up to 2 Promo Products in the Accounts category.3. If the promoted product is removed, its Promo status will be removed also.4. Buyers can set filters to browse only promoted products through the game product page.How do I enable the Product Promo feature? Step 1: Log in to your KALEO
How do I sell items on KALEOZ?
Registering as a seller From the top directories, click on "Become a Seller". Enter all the information required and submit your seller application. You'll be notified once you're approved as a seller. You may check on this guide for seller registration. Listing items Once you have been approved as a seller, you can list your items for sale through the "My Products" page. Enter all the required information before publishing your item for sale. Provide as many details as possible in the description to better inform buyers of the trading time, place, and method. Here's the guide for item listing. Managing items Your items can be managed on the “My Products” page. You can edit the title, keywords, photo, pricing, delivery methods, and description of your items. Check out the guide for editing your products. Managing your sales orders Manage your sales orders from "My Sales Orders” page. Click “Order Details” for the details of your sales order. Here is the guide for order status.
DO NOT DISCLOSE bank transfer information to 3rd party.
Important information:Customers SHOULD NOT disclose bank transfer payment information to any persons or 3rd party except our KALEOZ Support via Kchat and phone calls to the phone numbers listed on the SEAGM website.This will be a critical issue:Disclosing your bank transfer payment information to 3rd party persons may result in your payment being claimed and used by them.KALEOZ verifies bank transfer payment with the bank transfer information given by buyers.Important Note:We WILL NOT BE RESPONSIBLE for any monetary loss should your Internet Banking Transfer/ATM Transfer/Cash Deposit Machine information be given to another person before giving it to our KALEOZ Support.
How do I delete my account?
If you wish to delete your Kaleoz account, please follow these steps carefully. Deleting your Kaleoz account will also delete any associated SEAGM-related platform accounts, as they are interconnected. Step 1: Log in to your account at the SEAGM website, then click the user icon on the main page and select "My Account".
Step 2: Go to the User Profile page by clicking on "Edit Profile".
Step 3: Look for the "Delete Account" option on your profile page and click on it. Make sure to read any information that is displayed carefullyStep 4: After confirming your decision, click on "Delete Account." Please note that your account will be frozen/suspended immediately, and it will be completely deleted after a waiting period of 30 days.
Note:
1. After you request the account deletion, SEAGM will send you a confirmation email to your registered email address. If you change your mind during the account freeze period, you can cancel the account deletion by following the l
Duplicate Listings Policy
Sellers should always create only one listing for each product which provides accurate and clear attribute information about their products, so that customers can easily find and compare products and, ultimately, make informed purchases. To ensure our customers have a great shopping experience, KALEOZ will take action against sellers who violate our duplicate listings policy.
What does the duplication policy cover?
Listing the same product under multiple stores, managed by the same seller.
Willful Product Duplication is defined as a seller observed to have engaged in activities to duplicate or spam product listings intentionally.
Policy Violation
Details
Possible Consequences
Duplication of Product
Creating multiple listings for varying purchase quantity and minor differences to the product details such as title, price, product description, denomination etc.
Creating multiple listings for the same item under the same or different categories.
Warning + Product removed
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How do I make a purchase on KALEOZ?
1. Choose your game
Sign in to KALEOZ or register a SEAGM ID on www.seagm.com. Choose the game you wish to browse by going to the BUY page or searching it directly from the search box.
2. Choose your item
Use the filter to choose server, price and etc. Next, click the product title to go into the product page. Enter all the required information about your purchase and click “Add to cart”.
3. Complete checkout
Check the items in your shopping cart and then click “Checkout” to make payment.
4. Receive Items
Contact the seller via KChat to notify them of your order and wait for your item delivery.
Where do I edit my bank account details?
Step 1. Proceed to "Withdraw funds". Click on the "Setting" icon here.Step 2. Fill in the required information then click on "Save Withdrawal Method".Notes: You have to proceed to withdrawal verification before withdrawing your income.
How to buy EOS RED Diamonds at the lowest price?
The survival of the fittest is the law of the EOS RED world. Whoever is strong has the right to survive. You must be strong enough to survive in this dangerous world of killing. Topping up diamonds is one of the ways to become stronger. Diamonds are the common currency in EOS RED and can be used for multiple purposes, including purchase items in the Game Shop and Market.If you want to buy EOS RED Diamonds, KALEOZ will be your best choice. We provide you with a safe and reliable environment, allowing you to buy Diamonds from our trusted sellers at the lowest price.Here's a guide on how to buy EOS RED Diamonds.Step 1: Sign in to KALEOZ or register a new account on kaleoz.com. Next, click here to redirect you to the EOS RED page.Step 2: After selecting the product you wish to purchase, enter all the required information, and then click "Add to cart". You can contact sellers via Kchat for more product details.Step 3: Check the product and order information in your shopping cart. Then click
How do I set the purchase limit for my listings?
Step 1: Proceed to "My Product".Step 2: Select the listing, then click "Edit item".Step 3: Set the purchase limit.
Seller Rules and Regulations
Sellers must deliver within the stipulated delivery speed time using the delivery method stated in the listed item's description. Sellers must capture screenshots both before and after each trade or record a video as evidence of delivery. The delivery evidence can be shared on the Order Details page in the Order Log section. For video evidence, you may email it to [email protected] with the subject of "Video Recording of Order KXXXXXXX." All communication and correspondences must go through KALEOZ.com using the Order Log messaging system and/or the KChat live chat system. Sellers may not use KALEOZ to provide offsite or personal offers:: ALL ITEM listings cannot contain any description of the seller’s contact information NO personal contact information may be given to buyers through KChat For the offense of Rules 4.1 or 4.2, sellers will be given one warning ONLY. A second offense will result in immediate account suspension and the seller’s account balance and a
Where is my Perfect World Mobile user ID and character ID?
About Perfect World Mobile
Perfect World Mobile is a genuine remake of Perfect World—one of the longest-running MMORPGs to date. Crafted through Unity, the title boasts next-generation graphics with high-definition rendering, real-time weather, and an immersive gameplay experience. Top up Perfect World Mobile Gold Ingots in KALEOZ with the lowest and most reasonable price. Customers only need to provide the User ID and Character ID.
How to buy Perfect World Mobile Gold Ingots?
1. Select the product from the Perfect World Mobile product page.
2. Fill in your Perfect World Mobile User ID and Character ID.
3. Add to cart and proceed to the payment page.
4. Once payment is done, kindly notify the seller via KChat and ask for your Perfect World Mobile Gold Ingots delivery.
How to check Perfect World Mobile User ID and Character ID?
User ID
1. Log in to the game with your account.
2. Tap the “Select Server” button in the middle of the login screen to check your characters and their server
FAQs: KALEOZ Account Identity Verification
Important Note:[a] Please do not submit any personal information about yourself to anyone [such as other social platforms/networks] claiming to be from SEA Gamer Mall Sdn Bhd (“SEAGM”) or KALEOZ, nor respond to any communications from anyone other than the SEAGM/KALEOZ Official Site. If you are not sure, kindly contact our KALEOZ Support for further assistance.[b] Please do not upload your personal information to any public converter site such as postimages, Imgur, and much more. If you have difficulties submitting the documents, kindly contact our KALEOZ Support team via KChat for further assistance. 1. What is the KALEOZ account identity verification and why do I need to go through the process?KALEOZ account verification is basically on identity card and payment verification before completing the payment order process. This verification process is required to avoid possible online fraud or scams, credit card theft, and unauthorized access to one's payment accounts such as C
Creating an item listing
Step 1: Under "My Product", click on "Create new item"Step 2: Input the game name you wish to sell, then select the item type and platform.
Step 3: Input the item details clearly in the particular column. Select a cover photo for your product. Step 4: You may click "Save and List Product" once you have done inputting all the details to list your product on sale. Or you may choose "Save as my Product" and list your product later.
Game Account Selling Policy
Introduction
Want to sell game accounts for real money? Here is your chance! You can sell your game accounts on KALEOZ safely and efficiently. However, you need to comply with the following Rules & Regulations for selling game accounts.
Rules & Regulations
The source of the listed game account must be legal, and the seller must be the owner of the account and have full original access rights.
The seller must fully transfer the ownership of account access to the buyer when delivering the account. Account registration and login information must be changed to the buyer's details and provide the original registration information. Therefore, the buyer can contact the game publisher and use the original account information to solve the account issue.
The seller must upload the delivery proof (screenshot of game account information- login email, password, etc.) immediately in the order log message or Kaleoz live chat system (Kchat) after the seller passes the details to the buyer.
I accidentally clicked on “Delivered” without delivering the order. What can I do?
If you accidentally clicked on "Delivered" without actually delivering the order, don't worry. There are steps you can take to resolve the situation. Please follow the guidelines below:
1. If You Have the Product:
If you have the requested product to trade, you can initiate the trade in-game with the buyer just as you normally would. Proceed with the transaction as usual to complete the order.
2. If You Don't Have the Product:
If you no longer have the product to trade or you have run out of stock, follow these steps:
a. Communicate with the Buyer:- Reach out to the buyer and explain the situation. Let them know that you accidentally marked the order as "Delivered" without actually delivering the product.b. Request a Refund:- Ask the buyer to click on the "Request refund" option. This will initiate the refund process.c. Agree to Refund:- As the seller, you should click on the "Agree refund" option to confirm the cancellation of the order and proceed with the refund process.
NOTE: Rem