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How to pay using E Money [USD] in KALEOZ?
Follow these simple steps below to pay with E Money [USD]: Step 1: Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page. Step 2: On the checkout page, select "Online Banking" then select "e money" under E-Wallet section and click on 'Pay Now". Step 3: Once clicked, you will be directed to the E Money merchant page to complete the transaction. Step 4: On the payment page, you will be requested to enter your eMoney account phone number and validate the number through the OTP code in order to proceed your payment. Step 5: Kindly follow the on-screen instructions to complete the transaction. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction. Step 6: After you're redirected back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay via FPX Online Banking [MYR] in KALEOZ?
Financial Process Exchange (FPX) is a Malaysia-based payment method that allows customers to complete transactions online using their bank credentials. FPX is a convenient and secure online payment solution that allows real-time debiting of customers' internet banking accounts of multiple banks. It also allows direct crediting from users' savings/current accounts into a merchant's account by banks immediately. FPX service is suitable for all businesses that offer products or services via the internet 24/7. Step 1: Choose the product you would like to purchase on the KALEOZ site, then add it to the shopping cart. Step 2: Click on "Pay Now" to be directed to the payment checkout page. Step 3: On the checkout page, click on "Online Banking" then select the bank that you wish to use. After that, click on "Pay Now" to proceed. Step 4: You will be directed to the bank payment page. Kindly enter your bank login credentials and proceed with the final checkout. Step 5: Once the transact
Product Promo Feature
What is the Product Promo Feature?Sellers can feature their products that are currently on sale/promotion to attract more buyers and increase sales. Buyers can also set filters to only view products that currently have a promo on KALEOZ.Feature Introduction:1. Sellers can set or remove the Promo status on their products at any time.2. A seller can promote up to 2 Products in each product category for each game.    - For example, Lost Ark has three product categories: Gold, Items, and Accounts.    - A seller can set up to 2 products within the Gold category as Promo Products.   - Likewise, they will only be able to set up to 2 Promo Products in the Items category and up to 2 Promo Products in the Accounts category.3. If the promoted product is removed, its Promo status will be removed also.4. Buyers can set filters to browse only promoted products through the game product page.How do I enable the Product Promo feature? Step 1: Log in to your KALEO
How to find Apex Legends Mobile Player ID?
About Apex Legends MobileLive like a hero, play like a Legend! Apex Legends™ Mobile is here.Multiplayer squads, first-person and third-person shooter gameplay and innovative combat are waiting for you on the battlefield! Jump into intense combat where survival is the only thing that matters. Prove that you have what it takes to make it out alive.Legends from all corners of the Frontier have flocked to compete in the Apex Games for fame, fortune, and glory. Choose your Legend from a diverse lineup of outlaws, soldiers, misfits and misanthropes. Legends such as Wraith, Bloodhound, Caustic, Gibraltar, and Lifeline await. Strategy is key while making your selection. Find a hero that matches your play style, customize them with unique skins, and leave your mark.Fast paced innovative combat with shorter matches and more exhilarating action! Squad up with two other players and combine your skill sets to create the ultimate team. Battle against 19 other squads in 60-person battle royale games.
Duplicate Listings Policy
Duplicate Listings Policy To provide a better shopping experience, sellers should create only one listing for each product and ensure that all product information is accurate, complete, and easy to understand. This helps customers compare products more easily and make informed purchasing decisions. To maintain a fair marketplace, KALEOZ takes action against sellers who create duplicate or spam listings. What Does the Duplicate Listings Policy Cover? Listing the same product across multiple stores managed by the same seller. Creating multiple listings for the same product with only minor differences to increase product visibility. Intentionally duplicating or spamming product listings. Duplicate Listings Policy Policy Violation Details Possible Consequences Duplication of Product Creating multiple listings with only minor differences, such as the title, price, product description, denomination, or purchase quantity. Creating multipl
Seller Rules and Regulations
By registering as a Seller and using the KALEOZ platform, you agree to comply with these Seller Rules and Regulations, the Seller Fee Schedule, all applicable KALEOZ policies, and all applicable laws and regulations. KALEOZ may update these rules from time to time. Continued use of the platform after updates means you accept the revised rules. 1. Delivery & Fulfilment Responsibilities Sellers must fulfil orders within the stated delivery timeframe and using the delivery method specified in the item listing. Failure to meet delivery requirements may result in appropriate action by KALEOZ after considering the circumstances of the case, including the reason for the delay, the impact on Buyers, and the Seller’s fulfilment history. 2. Proof of Delivery Sellers
How to Change Your KALEOZ Password
Protecting your KALEOZ account is important because it contains personal and transactional information and updating your password is a quick way to enhance its security. This guide provides simple and clear steps to help you change your password with ease. Step 1: Click on your username. Under the 'User Control Panel' section, find and click on 'My Profile'. Step 2: Click 'Security' and then navigate to 'Password' section and then click 'Change Password'. Step 3: Enter your current password and your new password in the fields provided, then click 'Save Password' to complete the change. Note: The password must be 8–20 characters long, include a combination of uppercase and lowercase letters and numbers, and must not contain any symbols or special characters. We also advise changing your password regularly such as every three to six months to reduce the risk of password theft. If you encounter any issues while changing your password and need assistance, please contact our KALEOZ Cu
How to whitelist KALEOZ in Gmail?
To ensure that you receive all the important emails from us, we recommend that you whitelist our email address in Gmail. Whitelisting means that you're telling Gmail that our emails are not spam and that you trust them. Here's how to do it:1. Log in to your Gmail account.2. Click on the gear icon in the top right-hand corner and select "See all settings" from the Quick settings menu.3. Go to the "Filters and Blocked Addresses" tab, then click on the "Create a new filter" button.4. In the "From" field, enter "kaleoz.com", then click "Create filter" at the bottom.5. Check "Never send it to Spam" in the checkbox and categorize the domain as primary to make sure it lands in the primary tab. Then click the "Create filter" again.That's it! You should now receive all the important notification emails from us.
Where is my Perfect World Mobile user ID and character ID?
About Perfect World Mobile Perfect World Mobile is a genuine remake of Perfect World—one of the longest-running MMORPGs to date. Crafted through Unity, the title boasts next-generation graphics with high-definition rendering, real-time weather, and an immersive gameplay experience. Top up Perfect World Mobile Gold Ingots in KALEOZ with the lowest and most reasonable price. Customers only need to provide the User ID and Character ID. How to buy Perfect World Mobile Gold Ingots? 1. Select the product from the Perfect World Mobile product page. 2. Fill in your Perfect World Mobile User ID and Character ID. 3. Add to cart and proceed to the payment page. 4. Once payment is done, kindly notify the seller via KChat and ask for your Perfect World Mobile Gold Ingots delivery. How to check Perfect World Mobile User ID and Character ID? User ID 1. Log in to the game with your account. 2. Tap the “Select Server” button in the middle of the login screen to check your characters and their server
How to pay using Rabbit Line Pay (THB) in KALEOZ?
What is Rabbit LINE Pay? Rabbit LINE Pay is a digital wallet that offers users the convenience of making both online and offline payments, transferring money to other LINE users, paying utility bills and motorway tolls, and purchasing cinema tickets. Rabbit serves as an offline payment platform, providing a seamless payment experience for both transit and retail customers. Presently, there are more than 7 million Rabbit Card holders and over 4,000 Rabbit Card readers, predominantly located in the Bangkok Metropolitan Region. Follow the steps to pay using Rabbit LINE Pay Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now". Step 2: You will be redirected to the payment checkout page by clicking "Pay Now". Step 3: On the checkout page, choose "Rabbit Line Pay" from the E-Wallets category under "Online Payment." Click on "Pay Now" to proceed. Step 4: You will be taken to the Rabbit LINE Pay page to continue with the payment process. Please log in to your
How to pay using PromptPay Bank Transfer (THB) in KALEOZ?
What is PromptPay? PromptPay is a mobile payment service in Thailand that allows users to make secure and convenient transactions using their mobile phone numbers or National ID numbers. It is an electronic funds transfer system that enables individuals to send and receive money in Thai Baht (THB) using their smartphones or digital devices. PromptPay is widely accepted at various merchants, including retail stores, online platforms, and service providers throughout Thailand. It provides a convenient and cashless payment option for users, promoting digital financial transactions in the country. Follow the steps to pay using PromptPay Bank Transfer Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now". Step 2: You will be redirected to the payment checkout page by clicking "Pay Now". Step 3: On the checkout page, choose "PromptPay Bank Transfer" from the Bank Transfer category under "Online Payment." Click on "Pay Now" to proceed. Step 4: You will be tak
How do I set up my trading password?
You're required to enter the trading password when making a payment using your KALEOZ balance. Here are the steps to help you set up a trading password. Step 1: Click on your username, then go to the 'User Control Panel' and select 'My Profile'. Step 2: Find "Security" and then click on "Change Password". Step 3: Click on 'Security' in the left-hand menu, scroll down to find 'Trading Password,' and then click 'Set Payment Password'. Step 4: You can choose to receive the verification code via email, SMS, or WhatsApp. After selecting your preferred method, click 'Send Verification Code'.Step 5: Enter a 6-digit numerical trading password of your choice, then click 'Save Password'. Note: You're advised to change your trading password regularly to ensure the security of your account funds. You can change your trading password by repeating the steps above. If you have any further inquiries or need assistance, feel free to contact our KALEOZ support team.
Seller Assistant FAQ
How to recruit a seller assistant on KALEOZ To recruit a seller assistant, please refer to the steps below: Click on your username as displayed and choose “My Assistant” from the drop-down list. Insert the email address of the person you wish to recruit in the “User email address” box and click “Send”. Once the recruitment email has been sent, the user will receive an invitation from you and the user is required to click “Accept” in order to become your seller assistant. What is a seller assistant & what do they do? A seller assistant can assist in managing orders, product management and also chat with the buyers via Kchat. Take note that the invitation is only valid for 24 hours. Does the seller assistant require a registered KALEOZ account? Yes, this is compulsory. Can a user become a seller assistant of more than one seller? No, this is not allowed. Can a seller assistant apply to become a seller? Once you become an assistant, you’re not eligible
How do KALEOZ protect for buyers?
In what circumstances KALEOZ will cover a buyer's purchase: The buyer didn't receive their order such as products/services as ordered. The buyer received a product/service that is significantly different from its description. How do I get a refund? All sales are final, and refund requests will not be entertained unless any of the above circumstances occur. The buyer shall report the same to KALEOZ within 72 hours upon delivery of the products/services. Upon investigation by KALEOZ, the decision of which shall be conclusive and final, a refund may be processed if the report made is valid and true. The refund shall be made to the buyer within 14 working days depending on the type of payment method you use. KALEOZ does not cover the following: Buyers have validated and confirmed the receipt of the order. Buyer's remorse. Any transactions made outside of KALEOZ online marketplace. Any changes/updates by the Official Game Developer or Game Publisher after delivery is successfully c
I delivered the order to the buyer but the buyer insists that they did not receive the item(s). What can I do?
Encountering a refund request after delivering an order? Here's a comprehensive guide on how to handle the situation:Step 1: Understand the SituationPromptly review the details by clicking "Order Detail". Utilize KChat for effective communication with the customer, seeking to comprehend the reason behind their refund request.Step 2: Decline the RefundIf you decide not to approve the refund, take action within 24 hours. Navigate to the "Refuse Refund" option on the Order Details page and provide a clear and concise reason for your decision.Step 3: Service Dispute ResolutionEven after your refusal, the buyer can apply for a service dispute resolution within 72 hours, triggering a thorough investigation. If the buyer fails to respond, Kaleoz will consider the refund request waived, and the order amount will be automatically credited to your account.Step 4: Notification of DisputeIf the buyer escalates the refund request to a dispute, you will receive a notification. Stay vigilant and info
How to pay using Kasikorn Bank [Offline Payment] in KALEOZ?
Kasikorn Bank (KBank) is one of the largest banks in Thailand, providing a wide range of financial services, including online banking and payment solutions. With Kasikorn Bank, you can easily make offline payments for your purchases. This user guide will take you through the step-by-step process of using Kasikorn Bank for transfers and payments on the KALEOZ. Steps to Follow Choose your desired item and add it to your cart. Go to your shopping cart page and click "Pay Now" to proceed. On the checkout page, choose "Offline Payment". Select KASIKORNBANK from the list and click "Create Payment" to continue. Note down the provided bank account number and details. Log in to your KASIKORNBANK account and ma
What should I do about an abusive review?
KALEOZ is committed to maintaining a fair and respectful marketplace for both buyers and sellers. If you receive a review that violates our community standards, you can report it for investigation. Our moderation team will review each report and take appropriate action where necessary. What Can Be Reported? You may report reviews that contain inappropriate or abusive content, including but not limited to: Advertisements or promotional content Defamatory or slanderous statements Offensive or abusive language Harassment or personal attacks Spam or irrelevant content Any content that violates KALEOZ's platform policies How to Report an Abusive Review Log in to your KALEOZ seller account. Go to the Seller Info page. Locate the review you wish to report. Click the Report Abuse button next to the review. Submit you
How to make payment via Boost e-wallet [MYR] in KALEOZ?
Boost is an e-wallet that you can use to pay without the hassle of using physical cash. Boost is proudly Malaysia’s homegrown lifestyle e-wallet app that is both secure and rewarding. When it comes to topping up on the Boost, it’s as easy as one, two, three! Boost is now partners with 17 banks such as Maybank, CIMB, RHB Bank, Public Bank, Hong Leong Bank, and many more. Note: Boost pay is only available in Malaysian Currency (MYR). Step 1: Choose the product you want to purchase on the KALEOZ site, then add it to the shopping cart. Step 2: In your shopping cart, click on "Pay Now" to be directed to the payment checkout page. Step 3: On the checkout page, click "Online Payment" and select "Boost" under the E-Wallets category. Then, click on "Pay Now" to proceed. Step 4: A QR Code will be generated. Kindly login to your Boost Apps to proceed with payment. Step 5: In your Boost account, kindly click on the "Scan" icons located in the middle of the menu on the bottom page. S
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