Follow these simple steps below to pay with Maybank QRPay: Step 1: Choose your products in KALEOZ and then click "Pay Now" to be directed to the checkout page. Step 2: Select Maybank QRPay under the Online Payment section and click on "Pay Now" to proceed. Step 3: Once clicked, a Maybank QRPay Code will be displayed. Step 4: Kindly log in to your Maybank app from your mobile phone. Then, select the QRPay payment option and scan the QR code displayed at checkout. Step 5: After you had scanned the QR code, a confirmation page will be displayed. Kindly confirm the details and click "Pay" to complete the transaction. Step 6: Once the transaction is completed, you may contact the seller via KChat to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.

Follow these simple steps below to pay with DuitNow QR Code: Step 1: Choose your products in KALEOZ, then click "PayNow" to be directed to the checkout page. Step 2: Select DuitNow QR under the Online banking section and click on "Pay Now" to proceed. Step 3: Once clicked, a DuitNow QR Code will be displayed. Step 4: Kindly log in to your preferred Mobile Banking or eWallet app. Then, select the DuitNow payment option and scan the DuitNow QR displayed in checkout. Step 5: After you had scanned the QR code, a confirmation page will be displayed. Kindly confirm the details and click "Pay Now" to complete the transaction. Step 6: Once the transaction is completed, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.

Follow these simple steps below to pay with Permata Bank [IDR]: Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page. Step 2 : Select "Online Payment", under "Transfer Virtual Account (Verifikasi Automatis)" select "PermataBank" then click on "Pay Now" to proceed. Step 3 : Once clicked, you will be provided with the banking virtual account number. You may proceed to make the payment with the number given. You may pay via PermataBank Mobile apps or from other banks. Note: The banking virtual account number can only be used ONCE. The order will be expired in 4 hours. Kindly complete the payment before the order expire. Step 4 : After the payment is successful, the order will be processed automatically. You may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.

ShopeePay is an e-wallet service offered by Shopee that can be used to pay for online transactions. Go cashless with simple, fast, and secure transactions within minutes via ShopeePay.Note: ShopeePay in KALEOZ is ONLY available for Malaysians using MYR currency. ShopeePay cannot be used for topping up your KALEOZ balance. Follow these simple steps below to pay with ShopeePay: Step 1: Choose your desired product, and add it to your shopping cart. In your shopping cart, click "PAY NOW" to proceed to the next page. Step 2: Select "Online Payment" > "ShopeePay" as your payment method > click on "Pay Now" to proceed. Step 3: You will be directed to the Razer Merchant checkout page. Kindly confirm all the information and click "Pay Online". Step 4: For Mobile phone users, open your Shopee App, click "Next" to pay. Key in your 6-digits ShopeePay PIN to complete the payment. Step 5: For PC users, after clicking "Pay Online", a QR code will be generated. Open your Shopee App, and acce

1. Why is my payment attempts failed? Kindly note that our system uses a fraud solution to manage our credit card payments via Stripe. This solution uses AI and machine learning algorithms to determine whether accepting the payment is safe. The payment tends to fail/decline if our system detects a higher risk. 2. My payment goes through on the first order but is declined for the following order. Why was that?Due to circumstances beyond our control, our system tends to let your first credit/debit card payment get passed it much more easily.  If you managed to pay your first order but failed to make consecutive payments, we would advise you not to try more than 3 times of payment attempts in a short period of time after being rejected. This is to avoid being blocked by the system after a frequently failed payment. 3. What can I do to increase the chances of payment going through?Kindly verify your phone number and billing address first. Doing so will raise the chance

No. You do not need to register for a Tazapay account. Tazapay is the payout service provider used by KALEOZ. You can withdraw your income directly to your local bank account without registering for a separate Tazapay account. Important Notes: Make sure your bank account number and account holder name are entered correctly. The bank account holder must be the same person as the seller applicant. You must complete withdrawal verification (KYC) before you can withdraw your income. If you are unsure whether withdrawals to your local bank account are supported,

We understand that there may be situations where you need to request a refund for an order that has already been paid for on KALEOZ. This guide explains how to manually submit a refund request. Please note that a manual refund request can only be submitted one hour after payment has been completed. Steps to Request a Manual Refund Step 1 Hover your mouse over your KALEOZ account name to open the user panel. Step 2 Select My Orders from the dropdown menu. Step 3 Find the Order ID (KXXXXXX) for the order you would like to request a refund for. Step 4

KALEOZ Account Policy Each individual is permitted to have only one KALEOZ account. Creating or maintaining multiple accounts is strictly prohibited. KALEOZ allows each individual to maintain only one account. Users are strictly prohibited from creating or operating multiple KALEOZ accounts. If multiple accounts are found to be associated with the same individual, all associated accounts may be suspended. Why Is This Policy Important? Maintaining a single active account helps KALEOZ ensure compliance with platform policies and maintain a fair, secure, and transparent trading environment for all users.

Create a listing at the KALEOZ marketplace without worrying and let KALEOZ handle all essential verification so you can focus on your trading. In what circumstances are sellers covered by KALEOZ When a buyer is trying to dispute an order, and you, as a seller, manage to provide a complete set of delivery proof based on our service requirements, the seller will be reimbursed. All listings and account must be in line with our User Agreement. KALEOZ does not cover the following: Unable to provide a com

You can contact a seller on KALEOZ using KChat through any of the following methods. Option 1: From the Product Listing Page On the product listing page, locate the seller's username. If the seller is online, click Chat with Seller to start a conversation immediately. If the seller is offline, the button will display Leave Message instead. Click it to send a message, and the seller can reply when they are available. Option 2: From the Product Page After opening a product, scroll to the seller's pr

Kaleoz Account Security & Recovery Guide Protect your account and recover it safely in the event of a security breach. In today's digital age, online security is more important than ever. With the increasing number of cyber threats, it is important to take proactive measures to protect your accounts. This guide is designed to help you strengthen the security of your Kaleoz account and recover it in the event of a security breach. 1. Tips to Secure Your Email Address Since your email address may be used to access or recover your Kaleoz account, securing your email account is an important first step. Email Security Checklist Create a strong and unique password Use a combination of uppercase and lowercase letters, numbers, and

At KALEOZ, we are committed to providing a smooth and reliable buying experience. To ensure successful order fulfillment, buyers must provide accurate UID details when placing an order. Important: Orders submitted with incorrect UID information are not eligible for a refund or replacement. Buyer's Responsibility Buyers are solely responsible for ensuring that all UID details entered during checkout are accurate and complete. Please double-check the following before placing your order: User ID / Game ID Server ID (if applicable) Character or Account Name (if required)

KALEOZ is committed to maintaining a fair and respectful marketplace for both buyers and sellers. If you receive a review that violates our community standards, you can report it for investigation. Our moderation team will review each report and take appropriate action where necessary. What Can Be Reported? You may report reviews that contain inappropriate or abusive content, including but not limited to: Advertisements or promotional content Defamatory or slanderous statements Offensive or abusive language Harassment or personal attacks Spam or irrelevant content Any content that violates KALEOZ's platform policies

KALEOZ is committed to providing a convenient and reliable digital marketplace for gamers worldwide. Our platform connects buyers and sellers, giving customers easy access to a wide range of gaming products and services. Here are five key features of KALEOZ: 1. Reach More Buyers KALEOZ connects sellers with both domestic and international customers, giving them access to a wider customer base. Our global payment channels make it convenient for customers worldwide to purchase products and complete withdrawals. With our established online presence, sellers can also increase their product visibility and reach more potential buyers. 2. Secure Transactions

The Product Promo Feature allows sellers to highlight products that are currently on sale or promotion. This helps make products more noticeable to buyers and can attract more potential customers. Buyers can also use the Promo filter to view only products that are currently promoted on KALEOZ. Feature Highlights Sellers can enable or remove the Promo status on their products at any time. Sellers can promote up to 2 products per product category for each game. If a promoted product is removed, its Promo status will also be removed automatically. Buyers can

Important Notice: You cannot submit a seller application at this time because KALEOZ does not offer a withdrawal method for your currency. If your currency is not currently supported by KALEOZ for seller withdrawals, you will not be able to submit a seller application at this time. Currently, KALEOZ supports the following currencies for seller applications: MYR (Malaysian Ringgit) SGD (Singapore Dollar) PHP (Philippine Peso) THB (Thai Baht) VND (Vietnamese Dong)

To withdraw your earnings, you must first complete the Withdrawal Verification (Know-Your-Customer, or KYC) process. Step 1: Access Withdrawal Verification Hover over your KALEOZ account name. Click "Withdraw funds" . Click "Proceed withdrawal verification". Step 2: Upload Your Identity Verification Photo Upload a clear selfie of yourself holding a valid: ID Card Passport Driving License The document must cl

If you're taking a break or are temporarily unable to accept orders, you can use the Close Store feature. This feature allows you to temporarily close your KALEOZ store without affecting your account data or seller status. While Your Store Is Closed All of your product listings will become inactive. Buyers will not be able to place new orders. You can still log in and access your KALEOZ account as usual. You can choose either of the following options: Manually open or close your store. Schedule Store Hours to automatically open and close your store based on your business hours.