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How to buy MapleStory R: Evolution Colored Diamonds?
How to buy MapleStory R: Evolution Colored Diamonds?
MapleStory R: Evolution is a role-playing game developed by RASTAR GAMES HK. Countless creatures live in the beautiful continent of Maple World. People live and work in peace and contentment. However, one day, a huge black hole appeared in the sky, breaking the peace, and the connection between human beings and civilization disappeared. The survivors united to form an adventure alliance to save the broken world. Besides, the game integrates battle, collection, cultivation, social interaction, and team battles. You can idle your character to battle and win a breeze.
How to buy MapleStory R: Evolution Colored Diamonds?
Select the colored diamonds denomination.
Choose the amount of colored diamonds package and enter your User ID.
Add to cart and proceed to the payment page.
Once payment made, kindly contact the seller via KChat to deliver your order.
Where to find User ID?
Log in to the game.
At the login interface click "A/C
How to buy Wolf Game: Wild Animal Wars Color Diamonds?
Wolf Game: Wild Animal Wars is a strategy game developed by Special Gamez. BlueStacks app player is the best platform to play this Android game on your PC or Mac for an immersive gaming experience. So let's team up with wolves from all over the world to fight with other wolf packs to survive, explore, hunt, challenge, and revenge. As the Alpha of your packs, you will lead your wolves to defend your den and rise to the top of the food chain in the wild!
How to buy Wolf Game: Wild Animal Wars Color Diamonds?
Select the Color Diamonds denomination.
Choose the amount of color diamonds package and enter your User ID.
Add to cart and proceed to the payment page.
Once payment made, kindly contact the seller via KChat to deliver your order.
Where to find Wolf Game User ID?
Log in to the game.
Tap the "Avatar" on the main interface.
The Wolf Game User ID will be displayed.
Follow the simple steps guide picture below:
How do I retrieve a CD-Key/Pin/Code?
Here are the steps to retrieve your CD-Key/Pin/Code:
1. Once your order status changes to 'Delivered', please click on the order number Kxxxxxx and find the 'Retrieve' button to view the CD-Key you have purchased.
2. On this page, you will need to enter your LOGIN password to view the CD-Key/Pin/Code.
3. Once you have entered the correct password, you will be able to view and copy the CD-Key/Pin/Code for your order.
NOTE: You can also contact KALEOZ Support for further assistance.
What are Payment Processing Fees?
Payment Processing Fees are charges applied by payment processors when a transaction is made. These fees cover the costs associated with verifying, authorizing, and transferring funds during the payment process.
Orders placed on KALEOZ will incur a processing fee, which is a percentage of the transaction amount. Many payment processors charge transaction fees that include both a fixed fee and a percentage fee based on the total sale price of the product.
The rate and percentage of the processing fee may vary depending on the country and payment method used.
The processing fee will be displayed under the payment method you select when you proceed to payment.
Note: If your order is refunded, only the order amount will be credited to your KALEOZ balance. The processing fees are non-refundable. Orders placed using your KALEOZ balance will not incur additional processing fees. Please note that if you request a refund to your original payment method or bank account, any processing fees c
How to buy Free Fire Max Diamonds?
About Free Fire MAXFree Fire MAX is a globally popular survival shooter game, designed exclusively to deliver premium gameplay experience in a Battle Royale. Enjoy a variety of exciting game modes with all Free Fire players via exclusive Firelink technology. Experience combat like never before with Ultra HD resolutions and breathtaking effects. Ambush, snipe, and survive! There is only one goal: to survive and be the last one standing. Enhance your Free Fire Max adventure and compliment your gameplay by top-up diamonds from our list of trusted sellers here at KALEOZ.com in a safe, secure environment and at cheap rates.How to buy Free Fire Max Diamonds?Select the amount of FF Max Diamonds and enter your Player ID & Nickname.Click “Pay now” to make payment.After payment, contact the seller via KChat to notify them and wait for your item delivery.How to Find Free Fire Max Player ID?Use your account to log in to the game.Click on your avatar in the top-left corner.Your Free Fire Player
How to request a refund for Stripe Payments (Credit/Debit Card)?
You can request a cancellation or refund of your orders that are paid but non-completed, non-delivered, or non-disputed.
1. Where can I request a refund and what do I need to know?
You can find our KALEOZ Support via KaleozChat to provide your payment information. We will process the refund immediately upon your request. Refunds can be sent back only to the original payment method used in a charge (Bank or Card issuer), and the fees from the original charge aren’t returned. It’s not possible to send a refund to a different destination (e.g., another card or bank account).
Once the refund is initiated, it cannot be cancelled, and the refund takes approximately 5-10 business days depending on the bank. Stripe will send you an email notification once the refund is processed.
2. How do I track my refund?
You can request the Acquirer Reference Number (ARN) from our KALEOZ Support via KaleozChat to track your refund. An ARN is a unique number assigned to a card transaction as it moves thr
How to pay using Skrill in KALEOZ?
Follow these simple steps below to pay with Skrill:
Step 1: Choose your products in KALEOZ and then click "Pay Now" to be directed to the checkout page.
Step 2: Select Online Payment under the E-wallet section for "Skrill" and click on "Pay Now" to proceed.
Step 3: Once clicked, you will be directed to the Skrill transaction page to proceed with payment. Kindly log in to your Skrill account.
Step 4: Once logged in, kindly follow the on-screen instructions to pay. Once the transaction is completed, please allow the payment gateway to re-direct you to our website to complete the transaction fully.
Step 5: Once the transaction is completed, you may contact the seller via KChat to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How do I manually request a refund for an order I already paid for?
We understand that there may be instances where you need to request a refund for a paid order on the KALEOZ platform. This guide will provide you with step-by-step instructions on how to request a refund manually. It's important to note that manual refund requests can only be initiated after ONE hour of payment.Here's how you can manually request a refund:1. Hover your mouse over your KALEOZ account name to access the user panel.2. Click on "My Orders" from the dropdown menu. [click here to access the "My Orders" page quickly]3. Locate the Order ID (KXXXXXX) corresponding to the order you wish to refund.4. Click on the Order ID to open the order details page.5. Look for the "Request Refund" button and click on it.
6. After submitting the refund request, the refund will not be processed immediately. The seller has up to 6 hours to review the request and either deliver the order or approve the refund. If the seller does not respond or deliver the order within this time frame,
Paying with Razer Gold Wallet in KALEOZ
Razer Gold Wallet is the unified virtual credit for gamers worldwide, available for over 42,000 games and entertainment titles. Use Razer Gold to buy games and in-game content to get more bang for your buck—including getting rewarded with Razer Silver and exclusive game deals.Note: Razer Gold Wallet on KALEOZ is ONLY available for Malaysians using MYR currency. Razer Gold Wallet cannot be used for topping up your KALEOZ balance.Follow these simple steps below to pay with Razer Gold Wallet:Step 1: Add your desired product to your shopping cart. Then, in your shopping cart, click "PAY NOW" to proceed to the next page.Step 2: Select "Online Payment" > "Razer Gold Wallet" as your payment method > click on "Pay Now" to proceed.
Step 3: You will be directed to the Razer Gold checkout page. You should review your order and check all the details before clicking "Proceed To Checkout".
Step 4: Follow the on-screen instructions to complete the payment. Once completed, please allow the payme
How do I change my username on KALEOZ?
In KALEOZ, users have the flexibility to change their username. Here are the steps to change your username in KALEOZ.
Step 1: Click on your username. Under the 'User Control Panel' section, find and click on 'My Profile'.
Step 2: Under 'User Information' section, click the 'Modify' button next to your username.
Step 3: In the 'Your Username' section, enter the new username you wish to use in the space provided. Usernames must contain 6 to 32 letters or numbers, and must not include spaces or special characters.
Step 4: Once you have chosen your username, click 'Save' to update it.
Note: Please choose your username carefully, as it can only be changed once every 180 days. If you encounter any issues, feel free to contact Kaleoz Support via Kchat for further assistance.
Can I combine KALEOZ Balance with other payment methods to pay for an order?
No, you cannot. Our platform currently only supports a single payment method per order. This means that you cannot use a combination of KALEOZ Balance and other payment methods to pay for an order.If you have KALEOZ Balance and the balance is insufficient to cover the order amount, you have the following options:1. Top up your KALEOZ Balance. In cases where your KALEOZ balance is insufficient, you have the option to reload your KALEOZ balance. Please note that this option may not be available for certain currencies on our platform. For detailed instructions on how to reload your balance, please click [here].2. Use other payment methods. If balance recharge is not available for your currency or if you do not want to reload your KALEOZ Balance, you can use other payment methods that are available on our platform. Click [here] to check the list of supported payment methods on KALEOZ.Regarding the remaining balance in your KALEOZ account, you can contact customer support to
How to pay using Maybank QRPay in KALEOZ?
Follow these simple steps below to pay with Maybank QRPay:
Step 1: Choose your products in KALEOZ and then click "Pay Now" to be directed to the checkout page.
Step 2: Select Maybank QRPay under the Online Payment section and click on "Pay Now" to proceed.
Step 3: Once clicked, a Maybank QRPay Code will be displayed.
Step 4: Kindly log in to your Maybank app from your mobile phone. Then, select the QRPay payment option and scan the QR code displayed at checkout.
Step 5: After you had scanned the QR code, a confirmation page will be displayed. Kindly confirm the details and click "Pay" to complete the transaction.
Step 6: Once the transaction is completed, you may contact the seller via KChat to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using DuitNow QR Code in KALEOZ?
Follow these simple steps below to pay with DuitNow QR Code:
Step 1: Choose your products in KALEOZ, then click "PayNow" to be directed to the checkout page.
Step 2: Select DuitNow QR under the Online banking section and click on "Pay Now" to proceed.
Step 3: Once clicked, a DuitNow QR Code will be displayed.
Step 4: Kindly log in to your preferred Mobile Banking or eWallet app. Then, select the DuitNow payment option and scan the DuitNow QR displayed in checkout.
Step 5: After you had scanned the QR code, a confirmation page will be displayed. Kindly confirm the details and click "Pay Now" to complete the transaction.
Step 6: Once the transaction is completed, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to Change Your KALEOZ Password
Protecting your KALEOZ account is important because it contains personal and transactional information and updating your password is a quick way to enhance its security. This guide provides simple and clear steps to help you change your password with ease.
Step 1: Click on your username. Under the 'User Control Panel' section, find and click on 'My Profile'.
Step 2: Click 'Security' and then navigate to 'Password' section and then click 'Change Password'.
Step 3: Enter your current password and your new password in the fields provided, then click 'Save Password' to complete the change.
Note: The password must be 8–20 characters long, include a combination of uppercase and lowercase letters and numbers, and must not contain any symbols or special characters. We also advise changing your password regularly such as every three to six months to reduce the risk of password theft.
If you encounter any issues while changing your password and need assistance, please contact our KALEOZ Cu
How do I set up my trading password?
You're required to enter the trading password when making a payment using your KALEOZ balance. Here are the steps to help you set up a trading password.
Step 1: Click on your username, then go to the 'User Control Panel' and select 'My Profile'.
Step 2: Find "Security" and then click on "Change Password".
Step 3: Click on 'Security' in the left-hand menu, scroll down to find 'Trading Password,' and then click 'Set Payment Password'.
Step 4: You can choose to receive the verification code via email, SMS, or WhatsApp. After selecting your preferred method, click 'Send Verification Code'.Step 5: Enter a 6-digit numerical trading password of your choice, then click 'Save Password'.
Note: You're advised to change your trading password regularly to ensure the security of your account funds. You can change your trading password by repeating the steps above. If you have any further inquiries or need assistance, feel free to contact our KALEOZ support team.
Which payment methods are supported by KALEOZ?
KALEOZ accommodates various types of payment methods. Here are the steps to check all available payment methods based on the currency you selected.
Step 1 : Once you have logged in to our website, click on 'Payment Methods' located above the search bar to explore all available payment options.
Step 2 : Click on the currency selector and choose your country’s currency from the list to view the available payment methods.About Processing feeWhen you proceed to payment, a processing fee will be charged by the payment merchant you choose. The processing fee will be displayed under the payment method you select.Note : If your order is refunded, only the order amount will be credited to your KALEOZ balance. The processing fees are non-refundable. Orders placed using your KALEOZ balance will not incur additional processing fees. Please note that if you request a refund to your original payment method or bank account, any processing fees charged by payment providers may not be refundable
When should I expect my refund?
Check your refunded paid order(s) when you click "My orders" in your KALEOZ account. Here’s what the status means:
Refund status: Refunded
It means: Your order refund is complete on KALEOZ. The money has been processed and credited to your KALEOZ account balance.
NOTE: Do contact KALEOZ Support if you wish to refund the money back to your original form of payment/bank account. Some payment was not able to proceed back to the original method.
Using the table below, check on the duration of when you would receive your refund. The refund takes different amounts of time depending on how you made the original payment.
Payment Method: Refund to:When to receive the refund:Any KALEOZ Supported payment method [s]KALEOZ AccountWithin the same day/immediately [Within a few minutes time]Credit/Debit CardCredit Card1. 10+ working days,2. The processing time may be extended according to each credit card issuer.Debit Card1. 10+ working days,2. The refund may take up to 30 days to ap
Sales Tax and Service Tax (SST)
Important Notices:
The Royal Malaysian Customs Department has announced that effective 1 March 2024, the Sales and Service Tax (SST) rate will be increased from 6% to 8%. In view of this announcement, KALEOZ will revise the SST rate for platform fees charged to sellers from 6% to 8%, also effective 1 March 2024. Link to announcement HERE
Dear valued users,
With the implementation of SST in Malaysia effective from 1st September 2018, SEA Gamer Mall Sdn Bhd will impose service tax on all taxable services rendered at KALEOZ.com from 1 January 2020, under the Service Tax Guideline on Information Technology Services dated 9 August 2018.
What is Sales Tax?
Sales Tax is a single-stage tax charged and levied:
On taxable goods manufactured in Malaysia by a taxable person and sold by him (including used or disposed off); and
On taxable goods imported into Malaysia
What is Service Tax?
Service Tax of 8% is a tax charged on:
any provision of taxable