Search User Guide
How to pay using KakaoPay [KRW] in KALEOZ?
Follow these simple steps below to pay with KakaoPay [KRW]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Online Payment" under E-wallets category, select "KakaoPay" then click on "Pay Now" to proceed.
Step 3 : Once clicked, you will be directed to the Rapyd KaKaoPay page. Kindly follow the instructions provided to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 4 : After you're re-directed you back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to find PUBG: New State Mobile Account ID?
About PUBG: New State MobileNew State Mobile is the newest title by PUBG Studio, the creators of PLAYERUNKNOWN'S BATTLEGROUNDS. With the next-generation mobile graphics, PUBG: New State Mobile delivers the full battle royale experience straight into players' hands. In PUBG: New State Mobile, 100 players will fight with various weapons and strategies until only one party remains. Utilize gear, vehicles, and consumables to survive the shrinking battleground to become the "last man standing". Top up PUBG: New State Mobile NC from trusted and reputable sellers at KALEOZ.com accessible, safe, secure environment and cheapest rates.How to buy PUBG: New State Mobile NC? Select the amount of NC you want to purchase. Check the items in your shopping cart and then click “Pay now” to make payment. After payment, contact the seller via KChat to notify them and wait for your item delivery.How to find PUBG: New State Mobile Account ID? Click "More" in the top right corner, then click "Settings". Here
How to check Arena Mania: Magic Heroes User ID?
About Arena Mania: Magic Heroes CCGArena Mania: Magic Heroes CCG is a role-playing MMO game. Players can set up their own teams, sign contracts with various heroes through the function of the Hero Summon, and can cultivate heroes and protagonists themselves. Enjoy all the Placement System and Adventure Play Methods in Arena Mania: Over hundreds of Chapter, Trial Tower, Dungeon, and Challenge specialized Bosses to obtain daily game resources for cultivation. Install NOW and play the best RPG game today! To enhance your adventure and compliment your gameplay, you can buy Arena Mania: Magic Heroes CCG reload services from our list of reputable sellers here at Kaleoz.com in a safe secure environment and at cheap rates.How to check Arena Mania: Magic Heroes User ID?Use your account to log in to the game.Your login account is your User ID. ([email protected], google+xxx, etc.)Notes:If you are one-click login user, please contact the game customer service to find your User ID.
How to buy Wolf Game: Wild Animal Wars Color Diamonds?
Wolf Game: Wild Animal Wars is a strategy game developed by Special Gamez. BlueStacks app player is the best platform to play this Android game on your PC or Mac for an immersive gaming experience. So let's team up with wolves from all over the world to fight with other wolf packs to survive, explore, hunt, challenge, and revenge. As the Alpha of your packs, you will lead your wolves to defend your den and rise to the top of the food chain in the wild!
How to buy Wolf Game: Wild Animal Wars Color Diamonds?
Select the Color Diamonds denomination.
Choose the amount of color diamonds package and enter your User ID.
Add to cart and proceed to the payment page.
Once payment made, kindly contact the seller via KChat to deliver your order.
Where to find Wolf Game User ID?
Log in to the game.
Tap the "Avatar" on the main interface.
The Wolf Game User ID will be displayed.
Follow the simple steps guide picture below:
How to buy MapleStory R: Evolution Colored Diamonds?
How to buy MapleStory R: Evolution Colored Diamonds?
MapleStory R: Evolution is a role-playing game developed by RASTAR GAMES HK. Countless creatures live in the beautiful continent of Maple World. People live and work in peace and contentment. However, one day, a huge black hole appeared in the sky, breaking the peace, and the connection between human beings and civilization disappeared. The survivors united to form an adventure alliance to save the broken world. Besides, the game integrates battle, collection, cultivation, social interaction, and team battles. You can idle your character to battle and win a breeze.
How to buy MapleStory R: Evolution Colored Diamonds?
Select the colored diamonds denomination.
Choose the amount of colored diamonds package and enter your User ID.
Add to cart and proceed to the payment page.
Once payment made, kindly contact the seller via KChat to deliver your order.
Where to find User ID?
Log in to the game.
At the login interface click "A/C
How do I retrieve a CD-Key/Pin/Code?
Here are the steps to retrieve your CD-Key/Pin/Code:
1. Once your order status changes to 'Delivered', please click on the order number Kxxxxxx and find the 'Retrieve' button to view the CD-Key you have purchased.
2. On this page, you will need to enter your LOGIN password to view the CD-Key/Pin/Code.
3. Once you have entered the correct password, you will be able to view and copy the CD-Key/Pin/Code for your order.
NOTE: You can also contact KALEOZ Support for further assistance.
How to pay using Samsung Pay [KRW] in KALEOZ?
Follow these simple steps below to pay with Samsung Pay [KRW]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Online Payment" under "E-wallets" category, select "Samsung Pay" then click on Pay Now to proceed.
Step 3 : Only clicked, you will be directed to the payment page. You can pay by entering your phone number or by scanning the QR code provided.
Step 4 : After the payment is successfully paid, you will be redirected back to our website. You may contact the seller to deliver your order. You may
check your order status under the KALEOZ profile "My Orders" section.
How to pay using Skrill in KALEOZ?
Follow these simple steps below to pay with Skrill:
Step 1: Choose your products in KALEOZ and then click "Pay Now" to be directed to the checkout page.
Step 2: Select Online Payment under the E-wallet section for "Skrill" and click on "Pay Now" to proceed.
Step 3: Once clicked, you will be directed to the Skrill transaction page to proceed with payment. Kindly log in to your Skrill account.
Step 4: Once logged in, kindly follow the on-screen instructions to pay. Once the transaction is completed, please allow the payment gateway to re-direct you to our website to complete the transaction fully.
Step 5: Once the transaction is completed, you may contact the seller via KChat to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using PayNow [SGD] in KALEOZ?
Follow these simple steps below to pay with PayNow [SGD]:
Step 1: Choose your products in KALEOZ, then click "PayNow" to be directed to the checkout page.
Step 2: On the Payment page, select PayNow under the Online Payment section and click on "Pay Now" to proceed.
Step 3: Once clicked, a QR code will be generated for the order created and should only use for payment ONCE.
Step 4: Scan the QR Code above with your PayNow App.
Step 5: Once the transaction is completed, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using Boleto [BRL] in KALEOZ?
Follow these simple steps below to pay with Boleto [BRL]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Offline Payment" under "Physical Store" category, select "Boleto" then click on Pay Now to proceed.
Step 3 : Only clicked, you will be directed to the Boleto transaction page. Kindly fill in your name, email and CPF/CNPJ to proceed.
Step 4 : Kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 5 : After you're redirected back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using FamiPay Ewallet [JPY] in KALEOZ?
Follow these simple steps below to pay with FamiPay Ewallet [JPY]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Online Payment" under "E-Wallets" category, select "Famipay" then click on "Pay Now" to proceed.
Step 3 : Once clicked, you will be directed to the FamiPay website, kindly enter your FamiPay phone number and password then click login to proceed.
Step 4 : Kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 5 : After you're re-directed you back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to request a refund for Stripe Payments (Credit/Debit Card)?
You can request a cancellation or refund of your orders that are paid but non-completed, non-delivered, or non-disputed.
1. Where can I request a refund and what do I need to know?
You can find our KALEOZ Support via KaleozChat to provide your payment information. We will process the refund immediately upon your request. Refunds can be sent back only to the original payment method used in a charge (Bank or Card issuer), and the fees from the original charge aren’t returned. It’s not possible to send a refund to a different destination (e.g., another card or bank account).
Once the refund is initiated, it cannot be cancelled, and the refund takes approximately 5-10 business days depending on the bank. Stripe will send you an email notification once the refund is processed.
2. How do I track my refund?
You can request the Acquirer Reference Number (ARN) from our KALEOZ Support via KaleozChat to track your refund. An ARN is a unique number assigned to a card transaction as it moves thr
How to pay using LinkAja [IDR] in KALEOZ?
Follow these simple steps below to pay with LinkAja [IDR]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Online Payment", under "E-Wallets" select "Link Aja'" then click on "Pay Now" to proceed.
Step 3 : Once clicked, you're required to enter your national identity card number for verification. Kindly enter your national identity card number in the space provided then click "Continue Payment".
Step 4 : Kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 5 : After you're re-directed back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to buy Free Fire Max Diamonds?
About Free Fire MAXFree Fire MAX is a globally popular survival shooter game, designed exclusively to deliver premium gameplay experience in a Battle Royale. Enjoy a variety of exciting game modes with all Free Fire players via exclusive Firelink technology. Experience combat like never before with Ultra HD resolutions and breathtaking effects. Ambush, snipe, and survive! There is only one goal: to survive and be the last one standing. Enhance your Free Fire Max adventure and compliment your gameplay by top-up diamonds from our list of trusted sellers here at KALEOZ.com in a safe, secure environment and at cheap rates.How to buy Free Fire Max Diamonds?Select the amount of FF Max Diamonds and enter your Player ID & Nickname.Click “Pay now” to make payment.After payment, contact the seller via KChat to notify them and wait for your item delivery.How to Find Free Fire Max Player ID?Use your account to log in to the game.Click on your avatar in the top-left corner.Your Free Fire Player
How to pay using Bakong KHQR [USD] in KALEOZ?
Follow these simple steps below to pay with Bakong KHQR [USD]:
Step 1: Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2: On the Payment page, select Bakong KHQR under the online banking via E-wallets section and click on "Pay now" to proceed.
Step 3: Once clicked, you will be provided with a QR code to proceed with payment.
Note: The given QR code can only be used ONCE per order.
Step 4: After scanning the QR code, please log in to your Bakong KHQR wallet and scan the QR code to complete the transaction.
Step 5: Once the transaction is completed, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using Paysafecard in KALEOZ?
Follow these simple steps below to pay with Paysafecard:
Step 1: Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2: On the Payment page, select Paysafecard option under the Prepaid Card/Gift Card section and click on "Pay now" to proceed.
Step 3: You'll be directed to the Paysafecard payment page via Smart2Pay. Please kindly enter your Paysafecard code and tick the small box below and then click on "Pay" to complete the transaction.
Step 4: After clicking Pay, please kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to complete the transaction fully.
Step 5: After you're redirected back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using GCash [PHP] in KALEOZ?
Follow these simple steps below to pay with GCash [PHP]:
Step 1: Choose your products in KALEOZ and then click "Pay Now" to be directed to the checkout page.
Step 2: On the Payment page, select Online Payment, under E-wallets, choose "GCash" and then click "Pay Now" to proceed.
Step 3: Once clicked, the system will pop out a box for you to enter your national identity card number for verification. Kindly enter your national identity card number and click "Continue Payment".
Step 4: Kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to be re-direct back to our website to fully complete the transaction.
Step 5: Once the transaction is completed, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
Can I combine KALEOZ Balance with other payment methods to pay for an order?
No, you cannot. Our platform currently only supports a single payment method per order. This means that you cannot use a combination of KALEOZ Balance and other payment methods to pay for an order.If you have KALEOZ Balance and the balance is insufficient to cover the order amount, you have the following options:1. Top up your KALEOZ Balance. In cases where your KALEOZ balance is insufficient, you have the option to reload your KALEOZ balance. Please note that this option may not be available for certain currencies on our platform. For detailed instructions on how to reload your balance, please click [here].2. Use other payment methods. If balance recharge is not available for your currency or if you do not want to reload your KALEOZ Balance, you can use other payment methods that are available on our platform. Click [here] to check the list of supported payment methods on KALEOZ.Regarding the remaining balance in your KALEOZ account, you can contact customer support to