Follow these simple steps below to pay with Brazil Itau Bank [BRL]: Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page. Step 2 : Select "Online Banking", select "Brazil Itau Bank" then click on "Pay Now" to proceed. Step 3 : Once clicked, you will be directed page for the order created and kindly enter the required info then click "Enter and Continue Payment". The payment order will expire in 4 hours. Please complete your payment before the order expire. Step 4 : Kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction. Step 5 : After you're re-directed you back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.

Follow these simple steps below to pay with MyBank [EUR]: Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page. Step 2 : Select "Online Banking", select "Mybank" then click on "Pay Now" to proceed. Step 3 : Once clicked, you will be directed to the MyBank official payment page. Kindly select your bank and fill in your email and surname in the provided space then click "Continui" to proceed. Step 4 : Kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction. Step 5 : After you're re-directed you back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.

We want to inform you that sellers can choose whether or not to provide a recharge invoice for your orders. It's recommended that you ask the seller about their policy on providing an invoice before placing an order. Clear communication between buyers and sellers ensures a smoother transaction experience. If you have any questions, feel free to contact the seller via KALEOZ Chat. Thank you for your understanding.

Razer Cash aims to provide a convenient solution to users of all circumstances. One of the options available is to pay through 7-Eleven! You can do so by following the steps below:Step 1: Select the products you wish to purchase, then proceed to the checkout page and choose Offline Payment > Physical Store > 7-ElevenStep 2: After clicking on "Create Payment", you'll be directed to the online secure payment page to proceed with the transaction. Review your order, check the box for the Terms of Service & Privacy Policy, then click "Pay Online".Step 3: A transaction ID and Verification Code will be shown on a receipt page for you. You can now pay for this order at any 7-Eleven outlet. We advise that buyers screenshot the receipt page and show it to the relevant 7-Eleven cashier for your own convenience.Step 4: After the cash payment is completed, please keep the payment receipt and contact our customer support via Kchat for payment confirmation.Step 5: Once the payment is made,

There are payment processing fees incurred for orders placed using the payment method in KALEOZ. Many payment method processors charge transaction fees that include both a fixed fee and a percentage fee based on the total sale price of the item. The rate and percentage vary by country. Notes: To check for the payment methods and fees, kindly refer to KALEOZ Payment Methods.

Follow these simple steps below to pay with Maybank QRPay: Step 1: Choose your products in KALEOZ and then click "Pay Now" to be directed to the checkout page. Step 2: Select Maybank QRPay under the Online Payment section and click on "Pay Now" to proceed. Step 3: Once clicked, a Maybank QRPay Code will be displayed. Step 4: Kindly log in to your Maybank app from your mobile phone. Then, select the QRPay payment option and scan the QR code displayed at checkout. Step 5: After you had scanned the QR code, a confirmation page will be displayed. Kindly confirm the details and click "Pay" to complete the transaction. Step 6: Once the transaction is completed, you may contact the seller via KChat to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.

What is AXS Kiosk? AXS Kiosk serves as a versatile and interactive self-service hub, offering a wide array of functions. These encompass bill and fine payments, access to online government e-Services, prepaid top-up options, ticket purchasing, and more. Boasting a network of over 670 AXS Kiosks spread throughout Singapore, operating round the clock, the AXS Station network holds the distinction of being the country's most expansive public broadband transactional terminal network. Moreover, payments can be made conveniently at all Kiosk stations using ATM cards, specific credit cards, and the PayNow platform. Follow the steps to pay using AXS Kiosk Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now". Step 2: You will be redirected to the payment checkout page by clicking "Pay Now". Step 3: On the checkout page, choose "AXS Kiosk" from the Kiosk category under "Offline Payment." Click on "Create Payment" to proceed. Step 4: The transaction ID and barco

Follow these simple steps below to pay with DuitNow QR Code: Step 1: Choose your products in KALEOZ, then click "PayNow" to be directed to the checkout page. Step 2: Select DuitNow QR under the Online banking section and click on "Pay Now" to proceed. Step 3: Once clicked, a DuitNow QR Code will be displayed. Step 4: Kindly log in to your preferred Mobile Banking or eWallet app. Then, select the DuitNow payment option and scan the DuitNow QR displayed in checkout. Step 5: After you had scanned the QR code, a confirmation page will be displayed. Kindly confirm the details and click "Pay Now" to complete the transaction. Step 6: Once the transaction is completed, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.

To ensure the safety and compliance of our platform, we are committed to preventing money laundering and other illegal activities. Here are some important points you need to know:Please ensure that your account information is true, accurate, and up to date. If there are any changes to your account information, please update it promptly.If your transactions involve significant amounts, we may require you to provide certain information for KYC (Know Your Customer) verification, such as identification documents, transaction records, etc.Avoid engaging in transactions with unknown or untrusted individuals, and do not use your account for money laundering or any other illegal activities.We continuously monitor transactions and account activities. If we detect any suspicious activity, we may temporarily suspend your account or transactions for further verification or investigation. In serious cases, we reserve the right to permanently freeze your account and the funds within it.

KALEOZ accepts offline banking payments for several currencies. You can choose either manual online banking, ATM transfer, or cash deposit machine to manually deposit into our bank accounts. Please check the availability of offline banking payments for your currency here. (I) Payment by Manual Online Banking: Go to your online banking website or App, and transfer the payment amount by using the bank account information shown in the order payment checkout. Kindly key in our support email [email protected] in the recipient email when you make an online banking transfer to our bank account. This allows us to know that you are transferring payment to us. Take a screenshot of your payment receipt or your transaction history for verification purposes. Contact our KALEOZ Support via Kchat to verify and confirm your payment. Once your payment is claimed, the amount will be credited to your KALEOZ account. You may use the balance to pay for the order. Example of the payment receipt:(II)

Follow these simple steps below to pay with EPS (Netpay) [EUR]: Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page. Step 2 : Under "Online Banking" category, select "EPS (Netpay)" then click on Pay Now to proceed. Step 3 : Once clicked, kindly enter your bank name, code/ BIC and click on "Weiter zum Bezahlen" to continue. Note: You may key in the first alphabet of your bank, and a list of bank names will be shown, kindly select the one you need. Step 4 : Once selected the bank of your choice, you will be directed to the payment page of the relevant bank. Kindly enter the login information to continue. Step 5 : Kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction. Step 6 : After you're redirected back to our website, you may contact the seller to deliver your ord

When your order is marked as 'Expired,' it means that the transaction or payment associated with the order was not completed within the designated time frame. All unpaid orders are subject to automatic expiration within 1 hour of creation. This is done to ensure efficient order processing and to make products available for other customers. If you still wish to purchase the items, you can create a new order. Be sure to complete the payment within the specified time frame to avoid expiration. Payment Success with 'Expired' StatusIn case you have successfully made a payment but your order still reflects an 'Expired' status, no need to worry. Please contact Kaleoz support with the payment receipt, and we will assist you promptly.

Create a listing at KALEOZ marketplace without worrying and let KALEOZ handle all essential verification so you can focus on your trading. In what circumstances sellers are covered by KALEOZ When a buyer is trying to dispute an order, and you as a seller manage to provide a complete set of delivery proof based on our services requirement, the seller will be reimbursed. All listings and account must be in line with our User Agreement KALEOZ does not cover the following: Unable to provide a complete set of delivery proof in the event of a trade dispute. Any transactions made outside of KALEOZ online marketplace. Incomplete order / Non-delivery order Product or services not as described When a seller is trying to scam or intentionally fraud a transaction. KALEOZ reserve the right to permanently suspend the seller account and any available sales withdrawal will be canceled. Please note that this is not a product/services warranty.

KALEOZ provides different kinds of payment channels for the convenience of customers from all countries to make payments. However, some of the service providers might charge certain processing fees on the transactions made, based on the agreed rate which can be found under the list of KALEOZ payment methods. As the processing fee for each payment method is different, it is excluded from the order price. Once you have selected the payment method, our system will automatically calculate the total price, including the processing fees. [Total Price = Order checkout price + Processing fees]Example: [i] Price before finalizing checkout: [ii] Fees applied after the user selected the payment method [Finalize]: 

If you accidentally clicked on "Delivered" without actually delivering the order, don't worry. There are steps you can take to resolve the situation. Please follow the guidelines below: 1. If You Have the Product: If you have the requested product to trade, you can initiate the trade in-game with the buyer just as you normally would. Proceed with the transaction as usual to complete the order. 2. If You Don't Have the Product: If you no longer have the product to trade or you have run out of stock, follow these steps: a. Communicate with the Buyer:- Reach out to the buyer and explain the situation. Let them know that you accidentally marked the order as "Delivered" without actually delivering the product.b. Request a Refund:- Ask the buyer to click on the "Request refund" option. This will initiate the refund process.c. Agree to Refund:- As the seller, you should click on the "Agree refund" option to confirm the cancellation of the order and proceed with the refund process. NOTE: Rem

Follow these simple steps below to pay with PayNow [SGD]: Step 1: Choose your products in KALEOZ, then click "PayNow" to be directed to the checkout page. Step 2: On the Payment page, select PayNow under the Online Payment section and click on "Pay Now" to proceed. Step 3: Once clicked, a QR code will be generated for the order created and should only use for payment ONCE. Step 4: Scan the QR Code above with your PayNow App. Step 5: Once the transaction is completed, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.

You can request a cancellation or refund of your orders that are paid but non-completed, non-delivered, or non-disputed. 1. Where can I request a refund and what do I need to know? You can find our KALEOZ Support via KaleozChat to provide your payment information. We will process the refund immediately upon your request. Refunds can be sent back only to the original payment method used in a charge (Bank or Card issuer), and the fees from the original charge aren’t returned. It’s not possible to send a refund to a different destination (e.g., another card or bank account). Once the refund is initiated, it cannot be cancelled, and the refund takes approximately 5-10 business days depending on the bank. Stripe will send you an email notification once the refund is processed. 2. How do I track my refund? You can request the Acquirer Reference Number (ARN) from our KALEOZ Support via KaleozChat to track your refund. An ARN is a unique number assigned to a card transaction as it moves thr

Follow these simple steps below to pay with QRIS [IDR]: Step 1: Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page. Step 2: On the Payment page, select Online Payment, choose "QRIS" and then click "Pay Now" to proceed. Step 3: Once clicked, a QR code will be generated for the order created and should only be used for payment ONCE. Step 4: Scan the QR Code above with your QRIS Account in order to proceed with the payment.Note: The payment will expire in 1 hours. You will have to create a new payment if the payment is expired. Step 5: Once the transaction is completed, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.