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How to pay using Kasikorn Bank [Offline Payment] in KALEOZ?
Kasikorn Bank (KBank) is one of the largest banks in Thailand, providing a wide range of financial services, including online banking and payment solutions. With Kasikorn Bank, you can easily make offline payments for your purchases. This user guide will take you through the step-by-step process of using Kasikorn Bank for transfers and payments on the KALEOZ.Step 1: Adding Items to Cart and Proceeding to Payment:Choose your desired item and add it to your cart. Go to your shopping cart page and click "Pay Now" to proceed.Step 2: Selecting Offline Payment and Choosing KASIKORNBANK:On the checkout page, choose "Offline Payment." Select "KASIKORNBANK" from the list and click "Create Payment" to continue.Step 3: Bank Account Details and Payment Transfer:Note down the provided bank account number and details. Log in to your KASIKORNBANK account and make the payment transfer using the provided details.Step 4: Contacting Kaleoz Support with Payment Receipt:Once the transfer is complete, conta
Refund and Replacement Policy for Incorrect ID Submissions
At KALEOZ, we strive to provide a seamless and efficient buying experience for our customers. However, it is important to note that buyers will not be eligible for a refund or replacement in the event of submitting inaccurate ID details. We want to ensure transparency regarding our policy and the responsibilities of both buyers and sellers in such situations. Buyer Responsibility:- It is the buyer's sole responsibility to provide accurate and correct ID details during the ordering process. We highly recommend double-checking all information before submitting the order to avoid any discrepancies or issues. Seller Obligations:- Sellers on our platform diligently deliver orders or products to the ID provided by the buyer. Once the order is completed and delivered to the specified ID, sellers fulfill their obligations as per the transaction agreement. Therefore, sellers cannot be held responsible for any inaccuracies in the ID information provided by the buyer. Refund and Replacement Po
What should I do if my KALEOZ account shows suspended?
Why is my account suspended? Our Risk Management Team does regular checks and will suspend members, and lock them out of our website. Our system is also equipped with a machine learning algorithmic identity management system that automatically scans and monitors user registration and logins. This is to protect our system from fraudulent users, hackers and accounts taken over by an unauthorized person. The most common reason for accounts to be suspended will be multiple accounts, VPN, different IP address login, and much more. To have a more detailed explanation, you may check it on our KALEOZ user guide under "General FAQ". Account suspended? No worries! Kindly follow the steps below to regain access to your KALEOZ account: Step 1: During login, the page shows "Your account was being suspended". Do stay calm and contact our support team. Step 2: Kindly contact our KALEOZ Support and provide your KALEOZ registered email address for checking. The checking time would be estimated w
Can I have multiple KALEOZ accounts?
Users are advised that only ONE KALEOZ account per individual is permissible. The platform strictly prohibits the creation of multiple accounts by the same person. Engaging in such activities will lead to the suspension of all associated accounts. It is crucial to maintain a single active account to ensure compliance with KALEOZ's policies and maintain a fair and secure trading environment. By adhering to this guideline, users contribute to fostering trust and transparency within the community. Should you require any assistance or encounter any issues with your existing account, please reach out to our KALEOZ Support for prompt resolution. We are dedicated to providing a seamless and reliable user experience for all KALEOZ users. Thank you for your cooperation in adhering to our account policy.
Why did my payment attempt fail?
It's possible that the payment you're referring to has been stopped by the payment source. When a payment is stopped, it may be a pattern associated with a higher-than-normal risk detected by the internal security system. Failed payment may be caused by one of the reasons below: Insufficient balance in your bank account/card. Incorrect payment details entered.Payment might not be able to proceed if the mobile number is unverified.  Payment limit reached. You are advised to use alternative payment methods available by selecting your country. Declined by the bank. Contact the respective bank to inquire about the issue. If you still have issues with your payment, try using different payment methods. If you wish to further check on your payment issue, please contact KALEOZ Support via Kchat.
Fortify Your Kaleoz Account: Essential Security Tips
In today's digital age, online security is of utmost importance. With the increasing number of cyber threats, it's crucial to take proactive measures to protect your accounts. This guide is specifically tailored to help you fortify your Kaleoz account and recover it in case of a security breach. By following the steps outlined below, you can regain control of your compromised account and ensure its safety for the future. 1. Tips to secure your email address: Create strong, unique passwords for your email. Mix uppercase and lowercase letters, numbers, and special characters for better security. Review and update your recovery email settings, ensuring only your trusted recovery email is listed. Check for any unfamiliar recovery phone numbers and remove them. Monitor your email for any suspicious activity, such as unrecognized sent or deleted items. Enable two-factor authentication (2FA) on your email account to add extra security layers. 2. Recover Your Kaleoz Account If you suspect
How to sign in to your KALEOZ account on a computer?
If you want to access your KALEOZ account on a computer, follow these steps: Step 1: Go to the KALEOZ official website and click "Sign in/Register" in the top-right corner. Step 2: Enter the email address associated with your KALEOZ account. Step 3: Input your password, then click "Sign in" to proceed. Troubleshooting Login Issues If you've forgotten your password, you can reset it here. Still unable to sign in? Visit our KALEOZ support for further help.
How to check your Payment Order Number in KALEOZ?
Step 1: Sign in to the KALEOZ account. Then, click "My Orders" to browse all the created orders. Step 2: Check the Payment Number at the top left of the list which starts with PXXXXXXXX. Note: Kindly contact our KALEOZ Support via Kchat for further assistance.
Why is my order marked "Expired"?
When your order is marked as 'Expired,' it means that the transaction or payment associated with the order was not completed within the designated time frame. All unpaid orders are subject to automatic expiration within 1 hour of creation. This is done to ensure efficient order processing and to make products available for other customers. If you still wish to purchase the items, you can create a new order. Be sure to complete the payment within the specified time frame to avoid expiration. Payment Success with 'Expired' StatusIn case you have successfully made a payment but your order still reflects an 'Expired' status, no need to worry. Please contact Kaleoz support with the payment receipt, and we will assist you promptly.
Can I request a refund for my payment?
In cases where your order is canceled due to the seller failing to fulfill an order, you may consider finding another seller that might be selling the same desired item. Alternatively, you can request a refund for your payment under the following circumstances: Found no other seller offering the same item. Other seller offers are selling at a higher-than-expected/unreasonable price. If you encounter any of the above and wish to get your payment refunded, kindly contact our KALEOZ Support for assistance on this matter.Please note the following:1. Refunds may not be possible for certain payment methods such as Cryptocurrency, RazerGold, Neosurf, etc. In such cases, the amount can only be used for a new purchase on KALEOZ.2. When refunding your payment to the original payment method used, the processing fees charged by certain payment merchants (such as Credit Cards) may not be returned.3. KALEOZ shall not be responsible for any handling fee incurred by the payment merchant.
What should I do to an abusive review?
Sellers can report any abusive reviews, which include advertisements, slander, foul language, etc. Our management team will then conduct an investigation and take the appropriate measures. Sellers can check all their reviews on the "Seller Info" page. Please report any abusive reviews to us using the "Report Abuse" button beside the review. Our management team will examine the report and take any necessary actions to protect our sellers. Take note:This reporting function is only applicable for reviews made in the past 30 days.Each review can only be reported once. If the report is successful, the review's content will be hidden (not visible to other users) and will not be used to calculate your seller service rating.Click HERE to chat with KALEOZ Support for further assistance.
Why is my KALEOZ account suspended?
These are the most common reasons for account suspension: 1. Creating multiple accounts - One user only allowed to possess only ONE account. Creating more than one will result in the suspension of all your accounts. - Sharing of payment accounts or credit cards with another member.- Letting your friends access their accounts on your computer or device.- Encourage friends or relatives to create their own accounts rather than let them use yours.- Access your account via Cyber Cafe PCs. 2. Suspicious Activity - Using VPN, TOR, Game Boosters, or proxies when accessing our website.- Using a disposable email address during registration.- Using VOIP phone number during registration. 3. Submitting fraudulent disputes for delivered orders. 4. Provide offsite and personal offers to other KALEOZ users. 5. Violating terms in the User Agreement.If you wish to restore your suspended account, you may email us at [email protected]
I delivered the order to the buyer but the buyer insists that they did not receive the item(s). What can I do?
Encountering a refund request after delivering an order? Here's a comprehensive guide on how to handle the situation:Step 1: Understand the SituationPromptly review the details by clicking "Order Detail". Utilize KChat for effective communication with the customer, seeking to comprehend the reason behind their refund request.Step 2: Decline the RefundIf you decide not to approve the refund, take action within 24 hours. Navigate to the "Refuse Refund" option on the Order Details page and provide a clear and concise reason for your decision.Step 3: Service Dispute ResolutionEven after your refusal, the buyer can apply for a service dispute resolution within 72 hours, triggering a thorough investigation. If the buyer fails to respond, Kaleoz will consider the refund request waived, and the order amount will be automatically credited to your account.Step 4: Notification of DisputeIf the buyer escalates the refund request to a dispute, you will receive a notification. Stay vigilant and info
How can I rate a KALEOZ LiveChat conversation?
When you engage with KALEOZ customer support through LiveChat, you have the opportunity to provide feedback on the service received. After concluding a LiveChat conversation, an automatic popup will appear, prompting you to rate the customer service experience.1. Rating Options:Excellent: If you are highly satisfied with the service.Great: If the service met your expectations and was satisfactory.Average: If the service was okay but could be improved.Poor: If the service did not meet your expectations.Bad: If the service was unsatisfactory.2. Adding Comments:Alongside the rating options, there is a space provided for comments. Feel free to elaborate on your experience or provide specific details about the service you received. Your comments can offer valuable insights for continuous improvement.**In the event that the rating popup does not appear automatically, there's no need to worry. Simply request it from the chat representative, and a chat rating will be sent out manually.
Becoming a seller on KALEOZ
To become a seller, follow the steps below: Step 1: In the navigation panel, click on "Become a Seller". Step 2: Click on "Start Earning" and link to the Seller Verification form below. Step 3: Fill in the form with your FULL NAME, DOCUMENT/NUMBER, ADDRESS, and TAX INFORMATION (if applicable) exactly as it appears on your Identity Card, Passport, Driver's License, or Residence Permit. Step 4: After filling in all the details, click on "Submit Seller Verification". Step 5: You will need to click on the "LINK to complete seller verification" to proceed with document submission. Step 6: Follow the instructions to submit your documents for Seller Verification.Step 7: Get ready for your video selfie!NOTE: If you accidentally "Cancel" the pop-up message for accessing your microphone and camera, don't panic. You may click the reverse arrow to go back to Step 6.Step 8: Within 24 hours, you will receive a notification regarding your application. Get ready to st
How to find my account number in Boxing Star?
About Boxing StarGo for the Knockout!Make your opponent see the Stars! Only room for one Boxing Star!Ever wonder what it really meant when someone told you that if you really wanted something you need to blood, sweat, and tears? Experience the journey to become the next Boxing Star! Rise from the streets and punch your way up to become the most epic Boxing Star!How to find my account number in Boxing Star?Step 1: Proceed to your profile.Step 2: Click the "Setting" icon.Step 3: Select "Support" and your account number will be displayed.
How do I retrieve a CD-Key/Pin/Code?
Here are the steps to retrieve your CD-Key/Pin/Code: 1. Once your order status changes to 'Delivered', please click on the order number Kxxxxxx and find the 'Retrieve' button to view the CD-Key you have purchased. 2. On this page, you will need to enter your LOGIN password to view the CD-Key/Pin/Code. 3. Once you have entered the correct password, you will be able to view and copy the CD-Key/Pin/Code for your order. NOTE: You can also contact KALEOZ Support for further assistance.
Which payment methods are supported by KALEOZ?
KALEOZ accommodates various types of payment methods. Here are the steps to check all available payment methods based on the currency you selected. Step 1 : Once you have logged in to our website, click on 'Payment Methods' located above the search bar to explore all available payment options. Step 2 : Click on the currency selector and choose your country’s currency from the list to view the available payment methods. Note: Processing fees will be displayed and applied when you proceed to the payment page. You may reach out to our KALEOZ support team if you have any further inquiries or need assistance.
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