Gift Cards Terms and Conditions The following Gift Card Terms and Conditions (this "Agreement") describe the terms and conditions that apply to all Gift Cards (collectively, "Digital Goods") purchased from KALEOZ. By purchasing, accepting, or using Digital Goods, you acknowledge and agree to these terms and conditions. If you do not agree with this Agreement, please do not purchase, accept, or use the Digital Goods. 1. General 1.1 By using a Gift Card purchased from KALEOZ (referred to as the "Digital Goods"), you agree to these Digital Goods Terms in addition to the User Agreement for the KALEOZ website, which is incorporated

The KALEOZ Premium Seller Programme recognizes sellers who consistently demonstrate excellent sales performance and outstanding customer service. Approved sellers will receive a Premium Seller badge displayed on their store and product listings, helping buyers identify trusted and reputable sellers. Premium Seller Benefits Premium Seller badge displayed on your store and product listings. Improved product visibility and shop exposure. Greater buyer confidence and potentially higher conversion rates. Exclusive access to selected products and categories available only to Premium Sellers. Maintaining Your Premium Seller Status Premium Seller status is reviewed on a monthly basis. If you no longer meet the required performance standards, your Premium Seller badge may be temporarily revoked until all eligibility requirements are met again. To continue enjoying the programme benefits, you must consistently maintain your seller performance and account activity. Ter

Important Notice: The Royal Malaysian Customs Department has announced that, effective 1 March 2024, the Sales and Service Tax (SST) rate will increase from 6% to 8%. In accordance with this announcement, KALEOZ will revise the Service Tax rate applied to platform fees charged to sellers from 6% to 8%, effective 1 March 2024. For more information, please refer to the official announcement HERE. Following the implementation of SST in Malaysia effective 1 September 2018, SEA Gamer Mall Sdn Bhd will impose Service Tax on taxable services provided through KALEOZ.com, in accordance with the Service Tax Guideline on Information Technology Services dated 9 August 2018 .

The Seller Assistant feature allows sellers to recruit an assistant to help manage sales orders, products, and buyer communication through KChat. How to Recruit a Seller Assistant on KALEOZ To recruit a seller assistant, please follow the steps below. Step 1: Open My Assistant Click on your username and select My Assistant from the drop-down menu. Step 2: Send the Invitation Enter the email address of the person you wish to recruit in the User email address field, then click Send. Important Note: The invited user must have a registered KALEOZ account. Step 3: Accept the Invitation Once t

Step 1: Go to the KChat Settings page.Step 2: You may save the frequently used message under the Quick Reply settings section. You can set up to 10 quick replies with a maximum of 250 words each. Step 3: Click "Save" once you have input the messages. Step 4: Start a chat on the KChat page. Click on the "Quick Reply" icon right beside the text box. Step 5: When the list of saved quick replies pops up, select the one you'd like to send. Step 6: Once a Quick Reply is selected, the message will be sent. Notes: You can add, remove or edit your quick replies by clicking the "Edit" icon.

ShopeePay is an e-wallet service offered by Shopee that can be used to pay for online transactions. Go cashless with simple, fast, and secure transactions within minutes via ShopeePay.Note: ShopeePay in KALEOZ is ONLY available for Malaysians using MYR currency. ShopeePay cannot be used for topping up your KALEOZ balance. Follow these simple steps below to pay with ShopeePay: Step 1: Choose your desired product, and add it to your shopping cart. In your shopping cart, click "PAY NOW" to proceed to the next page. Step 2: Select "Online Payment" > "ShopeePay" as your payment method > click on "Pay Now" to proceed. Step 3: You will be directed to the Razer Merchant checkout page. Kindly confirm all the information and click "Pay Online". Step 4: For Mobile phone users, open your Shopee App, click "Next" to pay. Key in your 6-digits ShopeePay PIN to complete the payment. Step 5: For PC users, after clicking "Pay Online", a QR code will be generated. Open your Shopee App, and acce

Step 1: Under "My Product", click on "Create new item"Step 2: Input the game name you wish to sell, then select the item type and platform. Step 3: Input the item details clearly in the particular column. Select a cover photo for your product. Step 4: You may click "Save and List Product" once you have done inputting all the details to list your product on sale. Or you may choose "Save as my Product" and list your product later.

If you accidentally clicked on "Delivered" without actually delivering the order, don't worry. There are steps you can take to resolve the situation. Please follow the guidelines below: 1. If You Have the Product: If you have the requested product to trade, you can initiate the trade in-game with the buyer just as you normally would. Proceed with the transaction as usual to complete the order. 2. If You Don't Have the Product: If you no longer have the product to trade or you have run out of stock, follow these steps: a. Communicate with the Buyer:- Reach out to the buyer and explain the situation. Let them know that you accidentally marked the order as "Delivered" without actually delivering the product.b. Request a Refund:- Ask the buyer to click on the "Request refund" option. This will initiate the refund process.c. Agree to Refund:- As the seller, you should click on the "Agree refund" option to confirm the cancellation of the order and proceed with the refund process. NOTE: Rem

What is the "Duplicate" option? The "Duplicate" option is a simple way of copying a product listing multiple times.Follow these simple steps to duplicate an item in your product list: Go to "My Product" and select the items you want to duplicate.  Click on the gear wheel icon on the side and then click ”Duplicate". Fill in the product title and click "Duplicate & Save item". You can refer to the visual guide below.

Of course! If you would like to sell a product or service for a specific game but it is not listed on our website, just tell us! Please contact our KALEOZ support team via Kchat or email us at [email protected] and provide us the URL to the official game site of the product/service you'd like to sell.

Here's how to reply: Step 1: Go to "My Sales Orders" and find the order for the review that you want to reply to. Step 2: Click "Comment". Step 3: Rate the buyer and enter your response. Step 4: Click "Post Comment". Note: You can only reply once to a review, and you can't edit or retract that reply.

You can contact a seller on KALEOZ using KChat through any of the following methods. Option 1: From the Product Listing Page On the product listing page, locate the seller's username. If the seller is online, click Chat with Seller to start a conversation immediately. If the seller is offline, the button will display Leave Message instead. Click it to send a message, and the seller can reply when they are available. Option 2: From the Product Page After opening a product, scroll to the seller's pr

About Legacy of Discord Legacy of Discord is an Asian MMO that closely follows the genre’s standards but still has enough features (especially in the visuals department) to make it one of the absolute best games of its genre for Android devices. Top up your Diamonds in KALEOZ with the lowest and most reasonable price. Customers only needs to provide the User ID and Server Name. How to buy Legacy of Discord Diamonds? 1. Select the Diamonds product from the Legacy of Discord product page. 2. Fill in your Legacy of Discord User ID and Server Name. 3. Add to cart and proceed to the payment page. 4. Once payment is done, kindly notify the seller via KChat and ask for your diamond delivery. How to check Legacy of Discord User ID?For Gtarade Login User, Your Game Account = Login Email.For Google/Facebook/Twitter Login User,you can find your user ID at http://profile.gtarcade.com/. Your user ID is available at 'Personal Profile' tab.

About Omega Legends Omega Legends is a sci-fi battle royale shooter set in the near future where the game known as "Ω" has taken the world by storm! Choose to fight alone or team up with friends in intense battles with one hundred participants. Hunt down enemies, build defenses, or take a stealthy approach, do whatever it takes to be the last one standing! Top up your Omega Legends Gold in KALEOZ with the lowest and most reasonable price. Customers only need to provide the IGG ID. How to buy Omega Legends Gold? 1. Select the product from the Omega Legends product page. 2. Fill in your Omega Legends IGG ID. 3. Add to cart and proceed to the payment page. 4. Once payment is done, kindly notify the seller via KChat and ask for your Omega Legends Gold delivery. How to check The Omega Legends IGG ID? 1. Log in to the game with your account. 2. Click on the Gear Icon located in the top right corner of the main screen. 3. Your IGG ID will be displayed.

Kumu Live is a pinoy community platform where you can just hang out, explore the many livestreams the Kumunity has to offer, meet and chat with fellow Filipinos all around the world. Join the coolest Pinoy live streaming community! Enhance your interactive experience by purchasing Kumu Coins to buy virtual gifts for your favorite live streamers. Purchase your Kumu Coins at the lowest price from our trusted KALEOZ sellers. Users only need to provide the Kumu User ID (Kumu Username). Check this out on how to find your Kumu Live User ID: Step 1. Launch your Kumu Live app. Step 2. Your User ID is located right above your profile pic. Step 3. You may double confirm your User ID by clicking on "Edit Profile", your Username was your Kumu User ID.

About Garena Fantasy Town Fantasy Town is a free-to-play farming simulation game, that allows players to build their dream towns as they explore local cultures from around the world. Top up your Fantasy Town Ruby in KALEOZ with the lowest and most reasonable price. Customer only needs to provide the Player ID and platform name. How to buy Fantasy Town Ruby? 1. Select the product from the Fantasy Town product page. 2. Fill in your Fantasy Town Player ID and Platform Name. 3. Add to cart and proceed to the payment page. 4. Once payment is done, kindly notify the seller via KChat and ask for your Fantasy Town Ruby delivery. How to check Fantasy Town Player ID? 1. Log in to the game with your account. 2. Click on the avatar located on the top left corner of the main screen. 3. Your Player ID will be displayed.

Arena Of Valor Arena Of Valor is a mobile game with MOBA elements. Real-time 5v5 battles against real opponents. Fight to take the enemy’s tower. Full-on 5v5, Human vs. Human battles. To enhance your adventure and compliment your gameplay, you can top up Garena AOV voucher from our list of reputable sellers here at KALEOZ in a safe secure environment and at cheap rates. How to buy Arena Of Valor Voucher? 1. Select the product from the Arena Of Valor product page. 2. Fill in your Arena Of Valor UID. 3. Add to the cart and proceed to the payment page. 4. Once payment is done, kindly notify the seller via KChat and ask for your Arena Of Valor voucher delivery. How to check Arena Of Valor UID? 1. Log in to the game with your account. 2. Tap on the setting button located in the top left corner of the main screen. 3. Your UID will be displayed.

About DC Worlds Collide DC Worlds Collide is an idle mobile card game with jaw-dropping visuals, officially licensed by DC. The gameplay includes collecting and training characters from DC Comics, battling your way through the game, and rogue-like RPG-style instance diving! Recruit and Train DC Super Heroes & Super-Villains. Top up your DC Worlds Collide Diamonds in KALEOZ with the lowest and most reasonable price. Customers only need to provide the Player ID and Character name. How to buy DC Worlds Collide Diamonds? 1. Select the product from the DC Worlds Collide product page. 2. Fill in your DC Worlds Collide Player ID and Character name. 3. Add to cart and proceed to the payment page. 4. Once payment is done, kindly notify the seller via KChat and ask for your DC Worlds Collide Diamonds delivery. How to check DC Worlds Collide ID? 1. Log in to the game with your account. 2. Click on the avatar located in the top left corner of the main screen. 3. Your Player ID will be d