Follow these simple steps below to pay with iDEAL [EUR]: Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page. Step 2 : Under "Online Banking" category, select "iDEAL [of your choices]" then click on Pay Now to proceed. Step 3 : Kindly follow the on-screen instructions to complete the whole transaction. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction. Step 4 : After you're redirected back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.

Kumu Live is a pinoy community platform where you can just hang out, explore the many livestreams the Kumunity has to offer, meet and chat with fellow Filipinos all around the world. Join the coolest Pinoy live streaming community! Enhance your interactive experience by purchasing Kumu Coins to buy virtual gifts for your favorite live streamers. Purchase your Kumu Coins at the lowest price from our trusted KALEOZ sellers. Users only need to provide the Kumu User ID (Kumu Username). Check this out on how to find your Kumu Live User ID: Step 1. Launch your Kumu Live app. Step 2. Your User ID is located right above your profile pic. Step 3. You may double confirm your User ID by clicking on "Edit Profile", your Username was your Kumu User ID.

Follow these simple steps below to pay with Samsung Pay [KRW]: Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page. Step 2 : Select "Online Payment" under "E-wallets" category, select "Samsung Pay" then click on Pay Now to proceed. Step 3 : Only clicked, you will be directed to the payment page. You can pay by entering your phone number or by scanning the QR code provided. Step 4 : After the payment is successfully paid, you will be redirected back to our website. You may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.

Follow these simple steps below to pay with LinkAja [IDR]: Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page. Step 2 : Select "Online Payment", under "E-Wallets" select "Link Aja'" then click on "Pay Now" to proceed. Step 3 : Once clicked, you're required to enter your national identity card number for verification. Kindly enter your national identity card number in the space provided then click "Continue Payment". Step 4 : Kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction. Step 5 : After you're re-directed back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.

If you’ve recently changed your mobile number and need to update the details on your Kaleoz account, don’t worry—the process is quick and straightforward. Simply follow the step-by-step instructions below to successfully update your information. Note: Your mobile number can only be updated once every 90 days. Steps to Follow Visit the following link: https://member.seagm.com/ucp/security/info In the Mobile Number section, select the option labeled [Modify phone] to start updating your mobile number. To proceed you will need to verify your identity using one of the available verification options. Select your preferred method and click [Send Verification Code].

1. Offline Payment Method - Fund Transfer via Internet Banking/ATM/CDM If your funds have been successfully debited from your bank account or cash has been transferred, please save or take a screenshot of the payment receipt as proof. Contact our Kaleoz Support via LiveChat immediately to claim your order payment. All manual transfer payments require contacting our support team to proceed with order collection. 2. Online Payment Method - Credit/Debit Card, Cryptocurrency, E-wallets, etc. If your payment was successfully deducted but your Kaleoz order status under "My Orders" remains unpaid or expired, the possible reasons are: (a) Pre-Authorized Payments (Failed Transactions) Your bank may temporarily hold the payment while waiting for confirmation from the merchant. If our Kaleoz Support confirms the transaction was unsuccessful, the payment should be returned to your account within a few days, depending on your bank’s processing time. (b) Payment Processing Delays Some payments

Follow these simple steps below to pay with Pipay [USD]: Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page. Step 2 : Select "Online Payment" under "E-Wallets" category, select "Pipay" then click on "Pay Now" to proceed. Step 3 : Once clicked, you will be directed to the Pipay iPay88 merchant page to complete the transaction. On the payment page, kindly enter your PiPay wallet number in order to proceed. Step 4 : Kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction. Step 5 : After you're re-directed you back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.

Payment attempts can fail due to patterns associated with a higher than normal level of risk identified by our internal security system. This does not necessarily mean that your payment is fraudulent but the transaction may be declined as a precaution to help protect you and your account. Below are some possible reasons why your payment attempt may have failed along with steps to resolve the issue : 1. Insufficient Funds in Your Account Your payment may be declined if the available balance in your bank account, card, or digital wallet is insufficient to cover the transaction. 2. Incorrect Payment Information Entered The payment may be rejected due to required payment information is entered incorrectly. The common information that are entered incorrectly include : Card Number Expiration date CVV/CVC security code 3. Bank Authorization or Security Check Failed Your bank may d

Note: - Not all payment methods are eligible for refunds.- Refunds do not include any processing or handling fees charged by the payment merchant. - KALEOZ shall not be responsible for any handling fees incurred by the payment merchant during the refund process. When your order is cancelled by the seller, the order amount will be credited to your KALEOZ Account Balance by default. This balance can be used immediately for new purchases, making it a fast and convenient option without any extra fees. If, unfortunately, there is no suitable offer for the item you want and you decide to request a payment refund, please contact our KALEOZ Support Team. Refunds are only available for eligible payment methods, and our team will assist you with the process. Frequently Asked Questions (FAQ) When an order is refunded, why is the amount in my KALEO

Follow these simple steps below to pay with Permata Bank [IDR]: Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page. Step 2 : Select "Online Payment", under "Transfer Virtual Account (Verifikasi Automatis)" select "PermataBank" then click on "Pay Now" to proceed. Step 3 : Once clicked, you will be provided with the banking virtual account number. You may proceed to make the payment with the number given. You may pay via PermataBank Mobile apps or from other banks. Note: The banking virtual account number can only be used ONCE. The order will be expired in 4 hours. Kindly complete the payment before the order expire. Step 4 : After the payment is successful, the order will be processed automatically. You may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.

Account currency determines the currency used to display prices and the payment methods available on your account. For example, if your account currency is MYR, prices and payment methods will be based on MYR. Users may change the account currency by contacting our Kaleoz Support team. Please follow the steps below: Kindly contact Kaleoz Support via Kchat. https://livechat.seagm.com/api/redirect/kaleoz-livechat Let Kaleoz Support know that you would like to change your account currency, and provide the email address registered to your Kaleoz account. Kaleoz Support will assist you further with your request. PLEASE NOTE: •If you have previously created an order using your current currency, you will no longer be able to change the acc

At KALEOZ, all user's order must be paid within 1 hour of creation. This guide explains what happens if payment is not completed within the given time period and what should I do if the order expires. Automatic Order Cancellation and Expiration If payment is not received within this period, the system will automatically cancel the order and update its status to Expired. There are no further action is required on your part to cancel the order. This automatic process is designed to prevent unpaid orders from Blocking product availability Allow other buyers to purchase the item Keep the marketplace running smoothly What should I do if my payment was successfully deducted but the order shows as expired? If your payment was successfully deducted but the order shows Expired, please feel free to contact our friendly KALEOZ Suppor

To withdraw your earnings, you must first complete the Withdrawal Verification (Know-Your-Customer, or KYC) process. Step 1: Access Withdrawal Verification Hover over your KALEOZ account name. Click "Withdraw funds" . Click "Proceed withdrawal verification". Step 2: Upload Your Identity Verification Photo Upload a clear selfie of yourself holding a valid: ID Card Passport Driving License The document must cl

KALEOZ Account Registration Start Registration Visit the KALEOZ Registration Page, enter your email address, and click [Send Verification Code]. Verify Your Email Check your email inbox or spam folder for the verification code. Enter the code you received and click [Verify] to confirm your email address. Set Account Details Create your KALEOZ username, set a secure password, and select your trading currency. Note: Once your trading currency is set, it cannot be modified. Please make your selection carefully. Complete RegistrationAfter reviewing the Terms of Use and Privacy P

No. You do not need to register for a Tazapay account. Tazapay is the payout service provider used by KALEOZ. You can withdraw your income directly to your local bank account without registering for a separate Tazapay account. Important Notes: Make sure your bank account number and account holder name are entered correctly. The bank account holder must be the same person as the seller applicant. You must complete withdrawal verification (KYC) before you can withdraw your income. If you are unsure whether withdrawals to your local bank account are supported,

Important Notice: You cannot submit a seller application at this time because KALEOZ does not offer a withdrawal method for your currency. If your currency is not currently supported by KALEOZ for seller withdrawals, you will not be able to submit a seller application at this time. Currently, KALEOZ supports the following currencies for seller applications: MYR (Malaysian Ringgit) SGD (Singapore Dollar) PHP (Philippine Peso) THB (Thai Baht) VND (Vietnamese Dong)

Note: 1. A processing fee is automatically applied at checkout. The applicable fee may vary and is subject to change without prior notice. 2. PayNow (SGD) is only available when Singapore Dollar (SGD) is selected as the payment currency for the Singapore region. 3. Ensure that your Virtual Private Network (VPN) is disabled before proceeding with checkout. Step 1: Select your products on KALEOZ, then click "PayNow" to proceed to the checkout page. Step 2: Select PayNow as your payment method, then click "Create Payment." Step 3: You will be redirected to the Tazapay PayNow payment page. Step 4: Follow the on-screen instructions to complete your payment. After the transaction is successful, wait for the payment gateway to automatically redirect y