Search User Guide
I accidentally clicked on “Delivered” without delivering the order. What can I do?
If you accidentally clicked on "Delivered" without actually delivering the order, don't worry. There are steps you can take to resolve the situation. Please follow the guidelines below:
1. If You Have the Product:
If you have the requested product to trade, you can initiate the trade in-game with the buyer just as you normally would. Proceed with the transaction as usual to complete the order.
2. If You Don't Have the Product:
If you no longer have the product to trade or you have run out of stock, follow these steps:
a. Communicate with the Buyer:- Reach out to the buyer and explain the situation. Let them know that you accidentally marked the order as "Delivered" without actually delivering the product.b. Request a Refund:- Ask the buyer to click on the "Request refund" option. This will initiate the refund process.c. Agree to Refund:- As the seller, you should click on the "Agree refund" option to confirm the cancellation of the order and proceed with the refund process.
NOTE: Rem
Can I cancel the balance refund request while it's under processing?
No, we cannot revoke the processing payment. Kindly wait for 7-10 working days once your refund request has been submitted.Notes: Some of the currency‘s balance is refundable to the bank.Kindly contact our KALEOZ Support if you have any inquiries.
What happens if the order is not paid within the given time?
Once an order has been placed, the buyer must make the payment within 1 hour. Unpaid orders will automatically expire after 1 hour and the buyer will have to place a new order. Please note that any changes in price would not affect the current order. However, if the order expires and a price change by the seller occurs, the buyer will need to adhere to the price changes during re-ordering.
How to find my Space ID for Super Sus -Who Is The Impostor?
Super Sus -Who Is The Impostor is the social deduction action game by PIProductions. Play with the other 9 real players as you attempt to hold your spaceship together and survive, but be careful. One or more random players among the spacecrews are Impostors bent on killing everyone!
Most players will top up Golden Star to purchase Super Pass to enhance their gaming experience. Purchase your Golden Star top up at the lowest price from our trusted KALEOZ sellers. The player only needs to provide a Space ID and Character Name.
Check this out on how to find your Space ID and Character Name:
Step 1. Launch your Super Sus - Who Is The Impostor mobile game.
Step 2. Click on the avatar located in the top left corner of the main screen.
Step 3. Your Space ID is located on the top left corner of the Homepage.
How to duplicate an item listing? What is the "Duplicate" option?
What is the "Duplicate" option? The "Duplicate" option is a simple way of copying a product listing multiple times.Follow these simple steps to duplicate an item in your product list: Go to "My Product" and select the items you want to duplicate. Click on the gear wheel icon on the side and then click ”Duplicate". Fill in the product title and click "Duplicate & Save item". You can refer to the visual guide below.
What do I need to provide for the Know-Your-Customer (KYC) verification?
In order to withdraw your income, you must proceed with the withdrawal verification first.
Step 1. Upload clear selfies of yourself holding an ID/Passport/Driving License that clearly shows your full name. You may use the same photo that you used to apply for seller verification.
Step 2. Upload a screenshot or photo of your bank statement/internet banking page clearly showing your full name and account number. Notes: Your bank account holder's name must be the same as the seller applicant's name.
Here is a sample of the bank statement. Your full name and bank account number are needed.
Step 3. Once you have uploaded both photos, you may submit your withdrawal account verification. Kindly proceed with phone verification if you haven't.
Notes: Your application will be processed within 24 hours.
What can I do if the products or services delivered is different from the description?
You are advised to communicate with the seller via KChat and request the seller to deliver the item as described. Do not click “Confirmed received” before you receive the right thing from the seller.
Can I request for KALEOZ to make a new game listing if I can't find it on the website?
Of course! If you would like to sell a product or service for a specific game but it is not listed on our website, just tell us!
Please contact our KALEOZ support team via Kchat or email us at [email protected] and provide us the URL to the official game site of the product/service you'd like to sell.
How to find the user ID in MARVEL Super War (SEA)?
About MARVEL Super War (SEA)MARVEL Super War is a classic representation of the MOBA genre, with three lines and a 5 vs 5 team battle layout. Featuring all our favorite heroes from the MARVEL comic book universe, including Spider-Man, X-Men, Iron Man, Hawkeye, Deadpool and many others.1. Proceed to your profile.2. Tap the QR code.3. Your user ID will be displayed.
Can I request the seller to provide the recharge invoice?
We want to inform you that sellers can choose whether or not to provide a recharge invoice for your orders. It's recommended that you ask the seller about their policy on providing an invoice before placing an order.
Clear communication between buyers and sellers ensures a smoother transaction experience. If you have any questions, feel free to contact the seller via KALEOZ Chat.
Thank you for your understanding.
Prohibition of Illegal Activities for Sellers
As a seller on KALEOZ, you must comply with all local laws and regulations, as well as our platform's policies regarding prohibited activities. Specifically, sellers are prohibited from engaging in any illegal activities, including but not limited to:
1. Selling products or services obtained through illegal means, such as hacking, cheating, or exploiting game bugs or glitches.
2. Selling products or services that violate the terms and conditions of the game developers or publishers.
3. Engaging in unauthorized, illegal, or fraudulent transactions, including but not limited to using stolen credit cards or other forms of payment, and initiating chargebacks or refunds without proper justification, is not allowed in the charging service. Any attempt to use credit cards to charge for services in the charging service will result in the account being suspended or terminated.
4. Using KALOEZ to facilitate any illegal activities, including but not limited to money laundering.
Any seller foun
How to buy Legacy of Discord Diamond?
About Legacy of Discord
Legacy of Discord is an Asian MMO that closely follows the genre’s standards but still has enough features (especially in the visuals department) to make it one of the absolute best games of its genre for Android devices.
Top up your Diamonds in KALEOZ with the lowest and most reasonable price. Customers only needs to provide the User ID and Server Name.
How to buy Legacy of Discord Diamonds?
1. Select the Diamonds product from the Legacy of Discord product page.
2. Fill in your Legacy of Discord User ID and Server Name.
3. Add to cart and proceed to the payment page.
4. Once payment is done, kindly notify the seller via KChat and ask for your diamond delivery.
How to check Legacy of Discord User ID?For Gtarade Login User, Your Game Account = Login Email.For Google/Facebook/Twitter Login User,you can find your user ID at http://profile.gtarcade.com/. Your user ID is available at 'Personal Profile' tab.
Where is my Arena Of Valor UID?
Arena Of Valor
Arena Of Valor is a mobile game with MOBA elements. Real-time 5v5 battles against real opponents. Fight to take the enemy’s tower. Full-on 5v5, Human vs. Human battles. To enhance your adventure and compliment your gameplay, you can top up Garena AOV voucher from our list of reputable sellers here at KALEOZ in a safe secure environment and at cheap rates.
How to buy Arena Of Valor Voucher?
1. Select the product from the Arena Of Valor product page.
2. Fill in your Arena Of Valor UID.
3. Add to the cart and proceed to the payment page.
4. Once payment is done, kindly notify the seller via KChat and ask for your Arena Of Valor voucher delivery.
How to check Arena Of Valor UID?
1. Log in to the game with your account.
2. Tap on the setting button located in the top left corner of the main screen.
3. Your UID will be displayed.
How to find Monkey King: Arena of Heroes Character ID & Server?
About Monkey King: Arena of HeroesEpic Oriental Mythology RPG Monkey King: Arena of Heroes is here! Join Monkey King and Tang Monk on an epic journey from ancient China to the west in search of sacred sutras! Take part in intense 6v6 RPG card battles, collect hundreds of heroes, and build up your team on the way to the champion of four realms. To enhance your adventure and compliment your gameplay, you can buy Monkey King: Arena of Heroes reload services from our list of reputable sellers here at Kaleoz.com in a safe secure environment and at cheap rates.How to buy Monkey King: Arena of Heroes ingots & vouchers?Select the goods of Monkey King: Arena of Heroes.Click “PAY NOW” to make payment.After payment, notify the seller via Kchat and wait for your item to be delivered.How to find Monkey King: Arena of Heroes Character ID & Server?Use your account to log into the game.Tap the Profile icon in the upper left corner.The Monkey King: Arena of Heroes Character ID & Server will
Where can I find my User ID for Honor of Kings?
Honor of Kings International Edition, developed by Tencent Timi Studio and published by Level Infinite, is the world's most popular mobile MOBA game. Dive into the classic MOBA excitement with 5V5 hero's gorge, fair matchups; numerous battle modes, and a vast selection of heroes allow you to demonstrate your dominance with first blood, pentakills, and legendary feats, crushing all competition! Localized hero voiceovers, skins, and smooth server performance ensure quick matchmaking, teaming up with friends for ranking battles, and enjoying all the fun of PC MOBAs and action games as you ascend to the pinnacle of honor! The enemy is nearing the battlefield—players, rally your allies for team battles in Honor of Kings!
Purchase your Tokens & Weekly Card at the lowest price from our trusted KALEOZ sellers to enhance your gaming experience. Users only need to provide their User ID.
Check this out on where to find your Honor of Kings's UID:
Step 1: Launch your Honor of Kings mobile gam
How to find Clash of Clans Player Tag?
Are you a fan of the strategic battles in the popular mobile game Clash of Clans? If you'd like to enhance your gameplay experience by purchasing recharge services on Kaleoz, you'll need your unique Clash of Clans player tag.
Here's a quick guide to finding your Clash of Clans player tag:
Launch Clash of Clans on your device and log in to your account.
Tap on your profile icon, typically located in the top left corner of the screen.
Your Clash of Clans player tag will be displayed under your username.
Copy your player tag by tapping on it.
How to check Goddess of Victory: NIKKE User ID?
About Goddess of Victory: NIKKE
Goddess of Victory: NIKKE is a third-person shooter game developed by Shift Up and published by Level Infinite. The game was released globally for Android and iOS in 2022. The role-playing game is free-to-play and features a gacha game system as a method for monetization.
Top up your Gems in KALEOZ with the lowest and reasonable price. Customers only need to provide their User ID and Character Name.
How to check Goddess of Victory: NIKKE User ID ?
Step 1. Log in to the game.
Step 2. Click on the avatar located in the top left corner of the main screen.
Step 3. Your Goddess of Victory: NIKKE User ID will be displayed.
Follow the simple steps guide picture below:
How to buy Be The King: Judge Destiny Gold?
CHUANG COOL GAME is the game publisher for Be The King: Judge Destiny which was officially released on 8 July 2021. Be The King: Judge Destiny is free to download from Apple App Store and Google Play Store. Start your journey in Be The King: Judge Destiny as a freshly appointed magistrate. Fight for the corruption and bring prosperity back to the residents.
Gold is the in-game premium currency in Be The King: Judge Destiny. Thus, you are encouraged to reload Gold from Kaleoz website to enhance your Be The King: Judge Destiny gaming experience.
How to buy Be The King: Judge Destiny Gold?
1. Select the Be The King: Judge Destiny denomination from Be The King: Judge Destiny product page.
2. Enter your Be The King: Judge Destiny area, server, player ID and character name.
3. Add to cart and proceed to the payment page.
4. Once payment is made, notify the seller via KChat and wait for your Gold to be delivered.
How to find Be The King: Judge Destiny Player ID?
1. Login to your Be The Ki