Search User Guide
How do I check my purchase history?
Step 1: Log in to your KALEOZ account. From your control panel, go to "My Orders" to view all the orders that you have made.Step 2: Clicking on the Order ID (KXXXXXXX) will let you check the order details. You may also click the Payment ID (PXXXXXXX) to check payment details.
Where can I find my User ID for Life Makeover?
Life Makeover is a free-to-play dress-up and social simulation game in which you can create your avatar and customize your dress-up and makeup. Archosaur Games developed and published the game.
Purchase your Coupons at the lowest price from our trusted KALEOZ sellers to enhance your gaming experience. Users only need to provide the User ID.
Check this out on where to find your Life Makeover's User ID:
Launch your Life Makeover mobile game.On the main page, click " Profile " in the top left corner.Your User ID can be found here.
How to Redeem a Roblox Gift Card?
Note: Roblox Gift Cards can only be redeemed in a browser at Roblox.com/redeem - they can't be redeemed in the Roblox mobile app or any video game console.Step-by-Step Instructions: 1. Go to the Roblox Redemption Page. 2. Log in to your Roblox account. 3. Redeem the Gift Card: - Enter the PIN code in the provided field. - Click "Redeem" to proceed.
- A success message will appear once the credit has been successfully added to your account. By following these steps, you can easily redeem your Roblox Gift Card and enjoy your new credit.
Paying with Razer Gold Wallet in KALEOZ
Razer Gold Wallet is the unified virtual credit for gamers worldwide, available for over 42,000 games and entertainment titles. Use Razer Gold to buy games and in-game content to get more bang for your buck—including getting rewarded with Razer Silver and exclusive game deals.Note: Razer Gold Wallet on KALEOZ is ONLY available for Malaysians using MYR currency. Razer Gold Wallet cannot be used for topping up your KALEOZ balance.Follow these simple steps below to pay with Razer Gold Wallet:Step 1: Add your desired product to your shopping cart. Then, in your shopping cart, click "PAY NOW" to proceed to the next page.Step 2: Select "Online Payment" > "Razer Gold Wallet" as your payment method > click on "Pay Now" to proceed.
Step 3: You will be directed to the Razer Gold checkout page. You should review your order and check all the details before clicking "Proceed To Checkout".
Step 4: Follow the on-screen instructions to complete the payment. Once completed, please allow the payme
How to find my MICO ID?
About MICO LiveMICO Live is a clean and healthy social platform that will bring you to strike up a friendship and get started live streaming. There are many entertaining stories shared by popular people nearby and interactive live video streams performed by tons of talented broadcasters Worldwide. You can also capture and share moments, follow users that you like and discover accounts globally that share the same interests!How to find my MICO ID?Step 1: Proceed to your profile.Step 2: Your MICO ID is displayed under your username.
How to find my Kumu Live User ID?
Kumu Live is a pinoy community platform where you can just hang out, explore the many livestreams the Kumunity has to offer, meet and chat with fellow Filipinos all around the world. Join the coolest Pinoy live streaming community!
Enhance your interactive experience by purchasing Kumu Coins to buy virtual gifts for your favorite live streamers. Purchase your Kumu Coins at the lowest price from our trusted KALEOZ sellers. Users only need to provide the Kumu User ID (Kumu Username).
Check this out on how to find your Kumu Live User ID:
Step 1. Launch your Kumu Live app.
Step 2. Your User ID is located right above your profile pic.
Step 3. You may double confirm your User ID by clicking on "Edit Profile", your Username was your Kumu User ID.
How do I change my username on KALEOZ?
In KALEOZ, users have the flexibility to change their username. Here are the steps to change your username in KALEOZ.
Step 1: Click on your username. Under the 'User Control Panel' section, find and click on 'My Profile'.
Step 2: Under 'User Information' section, click the 'Modify' button next to your username.
Step 3: In the 'Your Username' section, enter the new username you wish to use in the space provided. Usernames must contain 6 to 32 letters or numbers, and must not include spaces or special characters.
Step 4: Once you have chosen your username, click 'Save' to update it.
Note: Please choose your username carefully, as it can only be changed once every 180 days. If you encounter any issues, feel free to contact Kaleoz Support via Kchat for further assistance.
How to pay using Samsung Pay [KRW] in KALEOZ?
Follow these simple steps below to pay with Samsung Pay [KRW]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Online Payment" under "E-wallets" category, select "Samsung Pay" then click on Pay Now to proceed.
Step 3 : Only clicked, you will be directed to the payment page. You can pay by entering your phone number or by scanning the QR code provided.
Step 4 : After the payment is successfully paid, you will be redirected back to our website. You may contact the seller to deliver your order. You may
check your order status under the KALEOZ profile "My Orders" section.
How do I cancel an order that has already been paid for?
To cancel an order after payment, buyers will need to contact the respective seller via KChat to cancel their order. Otherwise, the order will be canceled automatically after 3 days (72 hours).
How to find Character ID in Knives Out?
About Knives OutWelcome to the 6400m*6400m battle royale arena! 100 warriors dive in the battle, but only 1 can walk out! Are you ready to draw your knives out?How to find Knives Out Character ID?1. Tap the "Star" icon.2. Your Character ID will be displayed.
How to pay using Payco [KRW] in KALEOZ?
Follow these simple steps below to pay with Payco [KRW]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Online Payment" under "E-wallets" category, select "Payco" then click on Pay Now to proceed.
Step 3 : Once clicked, you will be directed to the Payco page. Kindly key in your login details or log in via app.
Step 4 : After you're logged in, check and confirm the payment amount and then click on "Pay".
Step 5 : After the payment is successfully paid, you will be redirected back to our website. You may contact the seller to deliver your order. You may
check your order status under the KALEOZ profile "My Orders" section.
How do I pay using Touch n Go eWallet on KALEOZ?
Touch 'n Go eWallet is a Malaysian digital wallet and online payment platform. Go cashless with simple, fast, and secure transactions in just minutes with TnG.Touch 'n Go eWallet on KALEOZ is only available for Malaysians using MYR currency. It cannot be used for topping up your KALEOZ balance.
Follow the simple steps below to pay with TnG:
Step 1: Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2: On the checkout page, look for the "Online Payment" section and select "Touch n Go eWallet" as your preferred payment method, then select "Pay now".
Step 3: The QR code will be displayed as example below. Launch your TNG eWallet app and tap 'Scan' icon to scan the QR code.
Step 4: Tap on "Pay" and then key in your 6-digits TnG transaction PIN to complete the payment.
Step 5: Once the payment is complete, you will be redirected back to the Payment Information page. You can check your order status by clicking on "My Orders" as shown in the pic
How do I pay using ShopeePay on KALEOZ?
ShopeePay is an e-wallet service offered by Shopee that can be used to pay for online transactions. Go cashless with simple, fast, and secure transactions within minutes via ShopeePay.Note: ShopeePay in KALEOZ is ONLY available for Malaysians using MYR currency. ShopeePay cannot be used for topping up your KALEOZ balance. Follow these simple steps below to pay with ShopeePay:
Step 1: Choose your desired product, and add it to your shopping cart. In your shopping cart, click "PAY NOW" to proceed to the next page.
Step 2: Select "Online Payment" > "ShopeePay" as your payment method > click on "Pay Now" to proceed.
Step 3: You will be directed to the Razer Merchant checkout page. Kindly confirm all the information and click "Pay Online".
Step 4: For Mobile phone users, open your Shopee App, click "Next" to pay. Key in your 6-digits ShopeePay PIN to complete the payment.
Step 5: For PC users, after clicking "Pay Online", a QR code will be generated. Open your Shopee App, and acce
Creating an item listing
Step 1: Under "My Product", click on "Create new item"Step 2: Input the game name you wish to sell, then select the item type and platform.
Step 3: Input the item details clearly in the particular column. Select a cover photo for your product. Step 4: You may click "Save and List Product" once you have done inputting all the details to list your product on sale. Or you may choose "Save as my Product" and list your product later.
Becoming a seller on KALEOZ
To become a seller, follow the steps below:
Step 1: In the navigation panel, click on "Become a Seller".
Step 2: Click on "Start Earning" and link to the Seller Verification form below.
Step 3: Fill in the form with your FULL NAME, DOCUMENT/NUMBER, ADDRESS, and TAX INFORMATION (if applicable) exactly as it appears on your Identity Card, Passport, Driver's License, or Residence Permit.
Step 4: After filling in all the details, click on "Submit Seller Verification".
Step 5: You will need to click on the "LINK to complete seller verification" to proceed with document submission.
Step 6: Follow the instructions to submit your documents for Seller Verification.Step 7: Get ready for your video selfie!NOTE: If you accidentally "Cancel" the pop-up message for accessing your microphone and camera, don't panic. You may click the reverse arrow to go back to Step 6.Step 8: Within 24 hours, you will receive a notification regarding your application. Get ready to st
DO NOT DISCLOSE bank transfer information to 3rd party.
Important information:Customers SHOULD NOT disclose bank transfer payment information to any persons or 3rd party except our KALEOZ Support via Kchat and phone calls to the phone numbers listed on the SEAGM website.This will be a critical issue:Disclosing your bank transfer payment information to 3rd party persons may result in your payment being claimed and used by them.KALEOZ verifies bank transfer payment with the bank transfer information given by buyers.Important Note:We WILL NOT BE RESPONSIBLE for any monetary loss should your Internet Banking Transfer/ATM Transfer/Cash Deposit Machine information be given to another person before giving it to our KALEOZ Support.
How do I enable KChat message notifications?
To enable KChat message notifications, please follow these steps:Step 1: Login to your KALEOZ account > Click on "KChat" icon & expand chat.
Step 2:
Within the expanded chat section, click on the "Setting" icon.
Step 3:
In the settings menu, you will find three notification options:Play notification sound: Check this option if you want to receive an audible notification sound when new messages arrive.Enable browser notification: Check this option if you want to receive browser notifications for new KChat messages. This will display a pop-up notification on your screen.Enable offline notification: Check this option if you want to receive email or SMS notifications for new KChat messages when you are offline.Step 4: After checking the desired notification options, click on the "Save" button to save your settings.
How do I change my KALEOZ account language?
KALEOZ user could change their account language based on their preference. Here are the steps for changing your account language.Step 1: Log in to your KALEOZ account.Step 2: Click on your username for the dropdown. Select "My Profile".Step 3: From the Language & Currency section, click "Edit".Step 4: Select the desired language, then click "Save".