search
menu

Search User Guide

How to pay using FamiPay Ewallet [JPY] in KALEOZ?
Follow these simple steps below to pay with FamiPay Ewallet [JPY]: Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page. Step 2 : Select "Online Payment" under "E-Wallets" category, select "Famipay" then click on "Pay Now" to proceed. Step 3 : Once clicked, you will be directed to the FamiPay website, kindly enter your FamiPay phone number and password then click login to proceed. Step 4 : Kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction. Step 5 : After you're re-directed you back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
When should I click "Confirmed received"?
You are advised to check whether you receive the right thing and amount before you click "Confirmed received". Once confirmed, the order payment will be transferred to the seller's account and it cannot be reversed. Any issues, such as scams, items not delivered, or items different from the description will not be under our obligation anymore since the order was completed under your consent via clicking “Confirmed received”.
How to pay using DuitNow QR Code in KALEOZ?
Follow these simple steps below to pay with DuitNow QR Code: Step 1: Choose your products in KALEOZ, then click "PayNow" to be directed to the checkout page. Step 2: Select DuitNow QR under the Online banking section and click on "Pay Now" to proceed. Step 3: Once clicked, a DuitNow QR Code will be displayed. Step 4: Kindly log in to your preferred Mobile Banking or eWallet app. Then, select the DuitNow payment option and scan the DuitNow QR displayed in checkout. Step 5: After you had scanned the QR code, a confirmation page will be displayed. Kindly confirm the details and click "Pay Now" to complete the transaction. Step 6: Once the transaction is completed, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using Maybank QRPay in KALEOZ?
Follow these simple steps below to pay with Maybank QRPay: Step 1: Choose your products in KALEOZ and then click "Pay Now" to be directed to the checkout page. Step 2: Select Maybank QRPay under the Online Payment section and click on "Pay Now" to proceed. Step 3: Once clicked, a Maybank QRPay Code will be displayed. Step 4: Kindly log in to your Maybank app from your mobile phone. Then, select the QRPay payment option and scan the QR code displayed at checkout. Step 5: After you had scanned the QR code, a confirmation page will be displayed. Kindly confirm the details and click "Pay" to complete the transaction. Step 6: Once the transaction is completed, you may contact the seller via KChat to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to find Smash Legends Smasher Code?
SMASH LEGENDS is free and fun PvP Action MOBA fight and supports 1v1 clash & Duo fight & 3vs3 & MOBA brawl action on mobile and online. Purchase Gems at the lowest price from our trusted KALEOZ sellers to unlock and upgrading Legends to defeat your opponents! Users only need to provide the Smasher Code. Here is a quick guide to find Smash Legends Smasher Code Step 1 : Launch the game and tap the avatar icon in the upper left corner. Step 2 : After tap, the Smasher Code will be displayed. You may tap on the clipboard icon to copy your Smasher Code.
Why did my payment attempt fail?
Payment attempts can fail due to patterns associated with a higher than normal level of risk identified by our internal security system. This does not necessarily mean that your payment is fraudulent but the transaction may be declined as a precaution to help protect you and your account. Below are some possible reasons why your payment attempt may have failed along with steps to resolve the issue : 1. Insufficient Funds in Your Account Your payment may be declined if the available balance in your bank account, card, or digital wallet is insufficient to cover the transaction. 2. Incorrect Payment Information Entered The payment may be rejected due to required payment information is entered incorrectly. The common information that are entered incorrectly include : Card Number Expiration date CVV/CVC security code 3. Bank Authorization or Security Check Failed Your bank may d
How to top up Cheap ZEPETO ZEMs in KALEOZ
Game Guide How to Top Up Zepeto ZEMs Cheap on KALEOZ – Fast & Secure In-Game Currency Recharge Guide Recharge your ZEMs effortlessly in just a few steps with a fast, safe, and trusted service KALEOZ June 15, 2026 5 min read ZEPETO is a virtual social platform where users can create personalized 3D avatars, explore immersive virtual worlds, and connect with friends from around the globe. The app allows users to customize their avatars with trendy fashion items, participate in interactive activities, create content, and express their creativity through photos, videos, and virtual experiences. Combining social networking, gaming, and digital self-expression, ZEPETO offers a fun and engaging metaverse experience for users of all ages. What Are ZEMs in ZEPETO? ZEPETO ZEMs are the premium virtual currency used in ZEPETO. Users can spend ZEMs to purc
How to find my Character ID for Naruto: Slugfest-X
About Naruto:Slugfest-XNaruto: Slugfest-X is the latest 3D Naruto Action RPG authorized by officials. Relive the Ninja Adventure with the characters deep in your memories. Based on the classic anime series Naruto Shippuden. Follow Naruto to relive the grand ninja adventure.How to find the Naruto: Slugfest-X character ID?1. Click your Avatar in-game.2. Your character ID is displayed in your profile.
Where can I find my User ID for EVE Echoes?
EVE Echoes is a next-gen mobile spaceship MMO game based upon hallmark EVE Online design principles. Players were able to forge their path to glory within a massive space sandbox environment, forming alliances with other pilots from across the galaxy to shape the game's persistent universe. Purchase your AUR at the lowest price from our trusted KALEOZ sellers to enhance your gaming experience. Users only need to provide the User ID. Check this out on where to find your EVE Echoes's User ID: Launch your EVE Echoes mobile game.On the main page, tap on "Profile" in the top left corner, then tap on "Character" icon.Your User ID can be found here.
How do I manually request a refund for a paid order?
We understand that there may be situations where you need to request a refund for an order that has already been paid for on KALEOZ. This guide explains how to manually submit a refund request. Please note that a manual refund request can only be submitted one hour after payment has been completed. Steps to Request a Manual Refund Step 1 Hover your mouse over your KALEOZ account name to open the user panel. Step 2 Select My Orders from the dropdown menu. Step 3 Find the Order ID (KXXXXXX) for the order you would like to request a refund for. Step 4
How do I retrieve a CD-Key/Pin/Code?
Here are the steps to retrieve your CD-Key/Pin/Code: 1. Once your order status changes to 'Delivered', please click on the order number Kxxxxxx and find the 'Retrieve' button to view the CD-Key you have purchased. 2. On this page, you will need to enter your LOGIN password to view the CD-Key/Pin/Code. 3. Once you have entered the correct password, you will be able to view and copy the CD-Key/Pin/Code for your order. NOTE: You can also contact KALEOZ Support for further assistance.
How to find my account number in Boxing Star?
About Boxing StarGo for the Knockout!Make your opponent see the Stars! Only room for one Boxing Star!Ever wonder what it really meant when someone told you that if you really wanted something you need to blood, sweat, and tears? Experience the journey to become the next Boxing Star! Rise from the streets and punch your way up to become the most epic Boxing Star!How to find my account number in Boxing Star?Step 1: Proceed to your profile.Step 2: Click the "Setting" icon.Step 3: Select "Support" and your account number will be displayed.
Paying with Razer Gold Wallet in KALEOZ
Razer Gold Wallet is the unified virtual credit for gamers worldwide, available for over 42,000 games and entertainment titles. Use Razer Gold to buy games and in-game content to get more bang for your buck—including getting rewarded with Razer Silver and exclusive game deals.Note: Razer Gold Wallet on KALEOZ is ONLY available for Malaysians using MYR currency. Razer Gold Wallet cannot be used for topping up your KALEOZ balance.Follow these simple steps below to pay with Razer Gold Wallet:Step 1: Add your desired product to your shopping cart. Then, in your shopping cart, click "PAY NOW" to proceed to the next page.Step 2: Select "Online Payment" > "Razer Gold Wallet" as your payment method > click on "Pay Now" to proceed. Step 3: You will be directed to the Razer Gold checkout page. You should review your order and check all the details before clicking "Proceed To Checkout". Step 4: Follow the on-screen instructions to complete the payment. Once completed, please allow the payme
How to find my Character ID in Laplace M SEA?
About Laplace M SEALaplace M is a mobile game based on swords and magic in medieval settings. Deep in the mysterious ruin and the fantasy land, players can change their classes, awake their characters, and battle with the cute pets they capture! Interesting character appearance customization like panties and animal ears are all available! Sail with the wind, and start your fantasy adventure to the isekai with your cute pets!How to find my Character ID in Laplace M SEA?Tap your in-game "Setting" and your Character ID will be displayed next to your avatar.
How to Redeem a Roblox Gift Card?
Note: Roblox Gift Cards can only be redeemed in a browser at Roblox.com/redeem - they can't be redeemed in the Roblox mobile app or any video game console.Step-by-Step Instructions: 1. Go to the Roblox Redemption Page. 2. Log in to your Roblox account. 3. Redeem the Gift Card: - Enter the PIN code in the provided field. - Click "Redeem" to proceed. - A success message will appear once the credit has been successfully added to your account. By following these steps, you can easily redeem your Roblox Gift Card and enjoy your new credit.
How do I change my username on KALEOZ?
In KALEOZ, users have the flexibility to change their username. Here are the steps to change your username in KALEOZ. Step 1: Click on your username. Under the 'User Control Panel' section, find and click on 'My Profile'. Step 2: Under 'User Information' section, click the 'Modify' button next to your username. Step 3: In the 'Your Username' section, enter the new username you wish to use in the space provided. Usernames must contain 6 to 32 letters or numbers, and must not include spaces or special characters. Step 4: Once you have chosen your username, click 'Save' to update it. Note: Please choose your username carefully, as it can only be changed once every 180 days. If you encounter any issues, feel free to contact Kaleoz Support via Kchat for further assistance.
Seller Withdrawal Fees
Fund withdrawal fees vary. Refer to the info below: The cut-off time is 11 AM. Withdrawal requests after 11 AM will be processed on the next working day. All times stated are expressed in GMT+8 Kuala Lumpur time.Withdrawal will be processed during normal working days (Monday to Friday) except National Public Holidays. Kindly refer to the Malaysian Calendar.
What should I include in my item descriptions?
Your items’ descriptions must be relevant and concise according to the item you’re selling. Please make sure that the information provided is correct to prevent any possible misunderstanding or inconvenience to buyers. It is always good to include your online time and downtime according to your local timezone so that the buyer would know when to expect you to deliver the items or respond to their KChat inquiries. Check HERE for seller rules and regulations.
Loading...