What is the "Duplicate" option? The "Duplicate" option is a simple way of copying a product listing multiple times.Follow these simple steps to duplicate an item in your product list: Go to "My Product" and select the items you want to duplicate.  Click on the gear wheel icon on the side and then click ”Duplicate". Fill in the product title and click "Duplicate & Save item". You can refer to the visual guide below.

A user may change their account currency by making a request with KALEOZ. Please reach out to our KALEOZ Support staff via KChat to assist you on this matter. *Please note that if you have placed an order before, you are no longer able to change your account currency.

Registering as a seller From the top directories, click on "Become a Seller". Enter all the information required and submit your seller application. You'll be notified once you're approved as a seller. You may check on this guide for seller registration. Listing items Once you have been approved as a seller, you can list your items for sale through the "My Products" page. Enter all the required information before publishing your item for sale. Provide as many details as possible in the description to better inform buyers of the trading time, place, and method. Here's the guide for item listing. Managing items Your items can be managed on the “My Products” page. You can edit the title, keywords, photo, pricing, delivery methods, and description of your items. Check out the guide for editing your products. Managing your sales orders Manage your sales orders from "My Sales Orders” page. Click “Order Details” for the details of your sales order. Here is the guide for order status.

1. Choose your game Sign in to KALEOZ or register a SEAGM ID on www.seagm.com. Choose the game you wish to browse by going to the BUY page or searching it directly from the search box. 2. Choose your item Use the filter to choose server, price and etc. Next, click the product title to go into the product page. Enter all the required information about your purchase and click “Add to cart”. 3. Complete checkout Check the items in your shopping cart and then click “Checkout” to make payment. 4. Receive Items Contact the seller via KChat to notify them of your order and wait for your item delivery.

If you see an error while attempting a purchase, it means your account may be temporarily restricted. This guide helps you understand why these security measures are in place and how to restore your purchasing access quickly and securely. 1. What does “Your account is not allowed to make purchases” mean? This message indicates that your account is currently blocked from making purchases. It can occur due to security checks, account verification requirements, or unusual activity detected by the system. 2. Why was my account restricted? Restrictions are applied to protect your account and prevent unauthorized transactions. Common causes include incomplete verification, multiple failed payment attempts, or activity flagged by the system. 3. How can I remove this restriction? To restore purchasing access, please contact our KALEOZ LiveChat Support

There are several reasons why you may not be receiving notification emails from us. Some common reasons include:1. Emails are getting blocked by spam filters: Email providers use sophisticated algorithms to detect and block spam emails. Sometimes, our emails may get flagged as spam and end up in your spam folder or get blocked entirely. For more details about "How to whitelist KALEOZ in Gmail?", click here.2. Emails are being delayed: Occasionally, email delivery can be delayed due to network issues, server overload, or other technical problems.

If you've been charged more than the total price when using cryptocurrency to pay for an order, there are a few potential reasons for this: Network Fees: Cryptocurrency transactions often involve network fees, which are charges for processing and confirming transactions on the blockchain. The fees can vary based on network congestion and the type of cryptocurrency you're using. Sometimes, these fees are not explicitly stated during the checkout process but are deducted from the total amount sent. Exchange Rate Fluctuations: Cryptocurrency prices are highly volatile and can change rapidly. If there was a delay between the time you initiated the transaction and the time it was confirmed on the blockchain, the exchange rate might have changed, resulting in a slightly different amount being deducted from your wallet. Conversion Fees: If you're using a cryptocurrency that's different from the one the merchant accepts, your cryptocurrency might be converted to the merchant's preferred curre

Users are advised that only ONE KALEOZ account per individual is permissible. The platform strictly prohibits the creation of multiple accounts by the same person. Engaging in such activities will lead to the suspension of all associated accounts. It is crucial to maintain a single active account to ensure compliance with KALEOZ's policies and maintain a fair and secure trading environment. By adhering to this guideline, users contribute to fostering trust and transparency within the community. Should you require any assistance or encounter any issues with your existing account, please reach out to our KALEOZ Support for prompt resolution. We are dedicated to providing a seamless and reliable user experience for all KALEOZ users. Thank you for your cooperation in adhering to our account policy.

Of course! If you would like to sell a product or service for a specific game but it is not listed on our website, just tell us! Please contact our KALEOZ support team via Kchat or email us at [email protected] and provide us the URL to the official game site of the product/service you'd like to sell.

At KALEOZ, we strive to provide a seamless and efficient buying experience for our customers. However, it is important to note that buyers will not be eligible for a refund or replacement in the event of submitting inaccurate ID details. We want to ensure transparency regarding our policy and the responsibilities of both buyers and sellers in such situations. Buyer Responsibility:- It is the buyer's sole responsibility to provide accurate and correct ID details during the ordering process. We highly recommend double-checking all information before submitting the order to avoid any discrepancies or issues. Seller Obligations:- Sellers on our platform diligently deliver orders or products to the ID provided by the buyer. Once the order is completed and delivered to the specified ID, sellers fulfill their obligations as per the transaction agreement. Therefore, sellers cannot be held responsible for any inaccuracies in the ID information provided by the buyer. Refund and Replacement Po

1. Prioritize customer satisfaction- Fast deliveryThe current customer trends expect fast delivery, which means you need to complete orders in the shortest time possible. If you need to rest for a while or take an extended break, you should enable the Close Store feature. This prevents customers from placing orders during your down time and being disappointed by slow delivery times.Learn more: What is the "Close Store" feature?- Friendly replies to buyer queries and requestsProviding customers with great customer service can relate to customers and make first-time buyers become loyal customers. Happy customers buy more, and they are often more willing to spend more money than other customers. The better your customer service, the more likely your customers' price sensitivity will decrease.2. Actively manage your customer feedback- Proactively contact customers to leave positive reviewsDon’t passively wait for customers to review, you should instead go to them. After the product is

Encountering a refund request after delivering an order? Here's a comprehensive guide on how to handle the situation:Step 1: Understand the SituationPromptly review the details by clicking "Order Detail". Utilize KChat for effective communication with the customer, seeking to comprehend the reason behind their refund request.Step 2: Decline the RefundIf you decide not to approve the refund, take action within 24 hours. Navigate to the "Refuse Refund" option on the Order Details page and provide a clear and concise reason for your decision.Step 3: Service Dispute ResolutionEven after your refusal, the buyer can apply for a service dispute resolution within 72 hours, triggering a thorough investigation. If the buyer fails to respond, Kaleoz will consider the refund request waived, and the order amount will be automatically credited to your account.Step 4: Notification of DisputeIf the buyer escalates the refund request to a dispute, you will receive a notification. Stay vigilant and info

Arena Of Valor Arena Of Valor is a mobile game with MOBA elements. Real-time 5v5 battles against real opponents. Fight to take the enemy’s tower. Full-on 5v5, Human vs. Human battles. To enhance your adventure and compliment your gameplay, you can top up Garena AOV voucher from our list of reputable sellers here at KALEOZ in a safe secure environment and at cheap rates. How to buy Arena Of Valor Voucher? 1. Select the product from the Arena Of Valor product page. 2. Fill in your Arena Of Valor UID. 3. Add to the cart and proceed to the payment page. 4. Once payment is done, kindly notify the seller via KChat and ask for your Arena Of Valor voucher delivery. How to check Arena Of Valor UID? 1. Log in to the game with your account. 2. Tap on the setting button located in the top left corner of the main screen. 3. Your UID will be displayed.

1. I clicked on the wrong payment method during checkout, am I able to cancel or change the payment method?Once you have realized that you selected the wrong payment option, kindly follow three ways below to change the method: (a) You can click on the Back button on your tab and return to the payment selection page. (b) If it's on a pop-up page payment, kindly close the popup page and select the payment method that you want. (c) You may back to your KALEOZ Profile, to "My Orders", then click on the green button "PAY" beside the latest order placement and select a payment method. Rest assured your money won't be deducted since you have not successfully completed the transaction.2. I have paid for my order and realized I chose the wrong method, can I request a refund or cancellation?Kindly Kchat the seller to request a refund for the order, however, the seller has the right to refuse your refund request and deliver your order.  3. If the order is refunded, c

Staying updated on the latest game top-ups is essential for every gamer. KALEOZ frequently adds new options, but locating them quickly can be challenging. This guide provides simple and clear steps to help you find the most recently added game top-ups with ease. Go to the official KALEOZ website. Scroll down the homepage until you reach the section labeled 'New Games'. Click on the game you are interested in to open its product page and view all available listings. Note: We recommend checking this section regularly as our catalog is updated frequently. If you cannot find a specific game, you can also use the search bar at the top of the page to check for its availability.

Sellers should always create only one listing for each product which provides accurate and clear attribute information about their products, so that customers can easily find and compare products and, ultimately, make informed purchases. To ensure our customers have a great shopping experience, KALEOZ will take action against sellers who violate our duplicate listings policy. What does the duplication policy cover? Listing the same product under multiple stores, managed by the same seller. Willful Product Duplication is defined as a seller observed to have engaged in activities to duplicate or spam product listings intentionally. Policy Violation Details Possible Consequences Duplication of Product Creating multiple listings for varying purchase quantity and minor differences to the product details such as title, price, product description, denomination etc. Creating multiple listings for the same item under the same or different categories. Warning + Product removed Wil

You can try reaching out to the seller via Kchat for order fulfillment. If the seller doesn't respond, please click "Request Refund" on the order details page. Should the seller refuse to issue a refund, you may escalate the issue to the KALEOZ Support Team for further investigation. Notes: Buyers have a 72-hour window to dispute an order marked as "Waiting Confirmation." If no action is taken within that period, the order will automatically be marked as successfully delivered. How to Request a Refund for a "Waiting Confirmation" Order: Step 1: Go to the "My Orders" page and click on the order number (e.g., KXXXXXXX) to open the order details.Step 2: Initiate the refund process by clicking on "Request Refund".Step 3: Select your refund reason and provide additional details about your refund request in the "Refund Description" field, then click "Submit Refund Request". Step 4: After submitting the refund request, the seller has 24 hours to respond. If there is no respon

You may not be able to access your account due to the following reasons:1. You forgot your login details or it says "Invalid login email or password" when attempting to login.You can reset your password to keep your account secure. 2. Your account is locked due to many failed login attempts. If you can’t remember your password, please contact our KALEOZ Support team for assistance in unlocking your account. Once your account is unlocked, you can reset your password to help keep your account secure.3. You tried to reset the password, but it says "Account was suspended. Please contact KALEOZ Support if this was a mistake"This is just a temporary suspension of your account, you can file a request to a KALEOZ Support officer to unsuspend your account. However, KALEOZ reserves the right to suspend or block access to and use of the services for any offenses and for any length of time.