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Prohibition of Illegal Activities for Sellers
Prohibition of Illegal Activities for Sellers
To maintain a safe and trustworthy marketplace, all KALEOZ sellers must comply with applicable laws, regulations, and the KALEOZ Terms of Service.
Important: Sellers are strictly prohibited from engaging in any illegal, fraudulent, or unauthorized activities on the KALEOZ platform.
1. Selling Illegally Obtained Products or Services
You must not sell any products or services that have been obtained through illegal means, including:
Hacking or unauthorized access
Game cheating or exploitation
Exploiting game bugs or glitches
Any other unlawful methods
2. Violating Game Publisher Policies
You must not sell products or services that violate the Terms of Service, End User License Agreement (EULA), or any other policies established by the game developer or publisher.
3. Fraudulent Transactions
The following activities are strictly prohibited:
Using stolen or unauthorized credit/debit cards or payme
How to Top Up Once Human Crystgin in KALEOZ
GAME GUIDE
Once Human Recharge Guide – Fast & Reliable
The safest and fastest way to recharge Once Human Crystgin
KALEOZ Team
August 21, 2026
5 min read
Once, you were merely human. Now, you have the power to remake the world.
Once Human is a Strange Worlds Survival Game set in a strange, post-apocalyptic future. Unite with friends to fight monstrous enemies, uncover secret plots, compete for resources, and build your own territory. Once, you were merely human. Now, you have the power to remake the world.
Explore and Survive The World of Post-Apocalyptic Future
You wake up in the middle of nowhere, with danger all around you. From hostile monsters to limited food and clean water, you'll need to stay alert and prepared.
Stardust’s reach extends beyond living bein
How do I sell items on KALEOZ?
Note: KALEOZ is a C2C (consumer-to-consumer) platform, where each seller is responsible for managing their own orders. This means that KALEOZ does not source, process, or deliver orders on behalf of sellers.
To sell items on KALEOZ, kindly follow these steps:
1. Register as a Seller
Log in to your KALEOZ account.
Click "Become a Seller" from the navigation menu.
Complete the seller verification process by providing your identification and required information.
Submit your application and wait for approval.
2. Create an Item Listing
Go to My Products.
Click "Create new item".
Select the game, item type, and platform.
Enter item details, pricing, delivery method, and upload a cover image.
Click Save and List Product to publish the listing, or save it as a draft for later.
3. Optimize Your Listing
Clear item
Sales Order Status Guide
Sales Order Status Guide
You can view and manage all your orders by navigating to My Sales Orders in your KALEOZ seller account.
This page displays the current status of every order and indicates any action required from you.
Waiting Delivery
Status: The buyer has completed payment, and the order is waiting for the seller to deliver the product or service.
What you should do:
Deliver the order within 72 hours.
After successful delivery, click Delivered.
If you're unable to fulfill the order or the buyer requests a cancellation, click Refund to Buyer.
Important: Orders that are not delivered within 72 hours will be automatically refunded by the system.
Waiting Confirmation
Status: The seller has marked the order as delivered and is waiting for the buyer to confirm receipt.
Under the KALEOZ Protect policy, buyers have up to 72 hours (3 days) to confirm delivery.
What you should know:
Buyers can click Order Received after verifying the delivery.
Becoming a trusted and reputable seller
To gain the trust and confidence of your buyers, here are the key practices every seller should follow.
1. Deliver Fast and Consistently
Process orders as quickly as possible.
Clearly state your expected delivery time.
Inform customers immediately if delays occur.
Note: Customers often judge top-up sellers primarily on speed and reliability.
2. Deliver What You Promise
Accurately describe your products or services.
Use clear photos and honest listings.
Meet promised delivery timelines.
3. Maintain Professional Communication
Confirm order details before processing.
Send proof of completion after delivery.
Remain respectful, even if customers are impatient.
Keep buyers updated when issues occur.
4. Build a Positive Track Record
Encourage satisfied customers to leave reviews.
Ma
How do I change my KALEOZ account language?
KALEOZ user could change their account language based on their preference.
Here are the steps for changing your account language.
Log in to your KALEOZ account.
Click on your Country/Region option on top left of the page.
A small pop-up window will appeared. Select the desired language, then click "Save Settings".
If you have any questions, please contact our Customer Support team.
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Account Not Allowed to Make Purchases
If you see an error while attempting a purchase, it means your account may be temporarily restricted. This guide helps you understand why these security measures are in place and how to restore your purchasing access quickly and securely.
1. What does “Your account is not allowed to make purchases” mean?
This message indicates that your account is currently blocked from making purchases. It can occur due to security checks, account verification requirements, or unusual activity detected by the system.
2. Why was my account restricted?
Restrictions are applied to protect your account and prevent unauthorized transactions. Common causes include incomplete verification, multiple failed payment attempts, or activity flagged by the system.
3. How can I remove this restriction?
To restore purchasing access, please contact our KALEOZ LiveChat Support
How do I change my account phone number?
If you’ve recently changed your mobile number and need to update the details on your Kaleoz account, don’t worry—the process is quick and straightforward. Simply follow the step-by-step instructions below to successfully update your information.
Note: Your mobile number can only be updated once every 90 days.
Steps to Follow
Visit the following link: https://member.seagm.com/ucp/security/info
In the Mobile Number section, select the option labeled [Modify phone] to start updating your mobile number.
To proceed you will need to verify your identity using one of the available verification options. Select your preferred method and click [Send Verification Code].
How to change my account email address?
If you’ve recently changed your email address and need to update your Kaleoz account, the process is quick and straightforward. Just follow the step-by-step instructions below to successfully refresh your contact details and ensure you keep receiving important notifications.
Note:Your email can only be updated once every 90 days.
Steps to Follow
Visit the following link: https://member.seagm.com/ucp/security/info
In the Email section, select the [Modify email] option to begin updating your contact information.
To proceed, you'll need to complete a quick two-factor authentication (2FA) check. Simply click Send verification code to receive your verification code.
How to top up Cheap Sword of Justice Ornate Jades in KALEOZ
GAME GUIDE
How to Top Up Sword of Justice Ornate Jades Cheap on KALEOZ – Fast & Secure In-Game Currency Recharge Guide
Top up your Ornate Jades in just a few clicks—fast, safe, and reliable.
KALEOZ
June 12, 2026
5 min read
Step into the breathtaking world of Sword of Justice, an immersive open-world MMORPG inspired by the rich traditions of Wuxia martial arts and ancient Chinese legends. Explore vast landscapes, master powerful combat techniques, forge meaningful alliances, and embark on epic adventures in a living world filled with mysteries, challenges, and unforgettable stories.
Embark on an epic Wuxia journey with Ornate Jades! Power up your hero by crafting legendary gear, refining your skills, and unlocking your true potential. With KALEOZ, you can top up securely and instantly. Follow this simple guide to get your Ornate Jades and continue you
Where Does My Refund Go After Cancelling an Order?
If you have successfully cancelled an order, you may be wondering what happens to the payment you made. This guide explains everything you need to know.
Where will my Refund be Returned After I Cancel an Order?
Once the order is successfully canceled/refunded it will be refunded immediately back to your KALEOZ account balance. You may check your KALEOZ balance by clicking on "My Account"
Note: Once an order has been refunded, the original processing fees paid during the purchase are not refunded.
Can I use my KALEOZ balance for future purchases?
Yes. You can use the KALEOZ balance to place a new order on our site. Orders placed using your KALEOZ balance will not incur additional processing fees. Here's a short guide on how to use the balance to pay for orders:
Search for the product you wish to purchase and click "Add t
KALEOZ Protection Guide: Tips for Safe Online Transactions.
Online transactions are fast and convenient, but they can expose your personal and financial information if proper precautions aren’t taken. Protect yourself with these essential tips:
1. Enable payment alerts
Enable payment alerts from your wallet or bank account. Real-time notifications allow you to monitor your account activity and quickly detect any suspicious transactions. If you catch an alert in time, you might even be able to stop the transaction before the order is processed or delivered.
2. Log out after transactions
Always log out after completing your shopping on KALEOZ, especially on shared or public devices. This helps prevent unauthorised access to your account, which could lead to unauthorised transactions, data leaks, or purchases being wrongly claimed.
3. Use strong and unique passwords
Using strong and unique passwords is essential for keeping your KALEO
How to register a KALEOZ account?
KALEOZ Account Registration
Start Registration Visit the KALEOZ Registration Page, enter your email address, and click [Send Verification Code].
Verify Your Email Check your email inbox or spam folder for the verification code. Enter the code you received and click [Verify] to confirm your email address.
Set Account Details Create your KALEOZ username, set a secure password, and select your trading currency.
Note: Once your trading currency is set, it cannot be modified. Please make your selection carefully.
Complete RegistrationAfter reviewing the Terms of Use and Privacy P
Updating Your Account Contact Information
To ensure the highest level of security, KALEOZ requires a brief identity verification process before updating your registered email address or mobile phone number.
Why is this necessary?
These protocols are designed to safeguard your KALEOZ account and assets from potential financial crimes, unauthorized access, and fraudulent activities. By verifying your identity, we ensure that only the rightful owner can modify sensitive account details.
What you need to do:
Please have your identification documents ready. Our support team will guide you through the secure verification steps once your request is submitted.
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How to top up Cheap Mobile Legend (MLBB) Diamonds in KALEOZ
Game Guide
How to Top Up Mobile Legends (MLBB) diamond Cheap on KALEOZ – Fast & Secure In-Game Currency Recharge Guide
Top up your Diamonds in just a few clicks—fast, safe, and reliable.
KALEOZ
June 16, 2026
5 min read
Dominate the battlefield in Mobile Legends: Bang Bang (MLBB)! As one of the top MOBA games, players everywhere are looking to buy MLBB Diamonds to level up their experience. Diamonds are your ticket to unlocking heroes instantly, scoring limited-edition skins, and personalizing your playstyle. Grab the game's premium currency today to unlock powerful features and stand out in every match.
What Are Diamonds in Mobile legend(MLBB)?
In Mobile Legends: Bang Bang (MLBB), Diamonds are the game's premium, paid currency. While you can play the entire game for free and unlock many things just by playing, Diamonds act as the shortcut to
Premium Seller Programme
The KALEOZ Premium Seller Programme recognizes sellers who consistently demonstrate excellent sales performance and outstanding customer service.
Approved sellers will receive a Premium Seller badge displayed on their store and product listings, helping buyers identify trusted and reputable sellers.
Premium Seller Benefits
Premium Seller badge displayed on your store and product listings.
Improved product visibility and shop exposure.
Greater buyer confidence and potentially higher conversion rates.
Exclusive access to selected products and categories available only to Premium Sellers.
Maintaining Your Premium Seller Status
Premium Seller status is reviewed on a monthly basis.
If you no longer meet the required performance standards, your Premium Seller badge may be temporarily revoked until all eligibility requirements are met again.
To continue enjoying the programme benefits, you must consistently maintain your seller performance and account activity.
Ter
FAQs: KALEOZ Account Identity Verification
Important Note:[a] Please do not submit any personal information about yourself to anyone [such as other social platforms/networks] claiming to be from SEA Gamer Mall Sdn Bhd (“SEAGM”) or KALEOZ, nor respond to any communications from anyone other than the SEAGM/KALEOZ Official Site. If you are not sure, kindly contact our KALEOZ Support for further assistance.[b] Please do not upload your personal information to any public converter site such as postimages, Imgur, and much more. If you have difficulties submitting the documents, kindly contact our KALEOZ Support team via KChat for further assistance. 1. What is the KALEOZ account identity verification and why do I need to go through the process?KALEOZ account verification is basically on identity card and payment verification before completing the payment order process. This verification process is required to avoid possible online fraud or scams, credit card theft, and unauthorized access to one's payment accounts such as C
How to top up Cheap ZEPETO ZEMs in KALEOZ
Game Guide
How to Top Up Zepeto ZEMs Cheap on KALEOZ – Fast & Secure In-Game Currency Recharge Guide
Recharge your ZEMs effortlessly in just a few steps with a fast, safe, and trusted service
KALEOZ
June 15, 2026
5 min read
ZEPETO is a virtual social platform where users can create personalized 3D avatars, explore immersive virtual worlds, and connect with friends from around the globe. The app allows users to customize their avatars with trendy fashion items, participate in interactive activities, create content, and express their creativity through photos, videos, and virtual experiences. Combining social networking, gaming, and digital self-expression, ZEPETO offers a fun and engaging metaverse experience for users of all ages.
What Are ZEMs in ZEPETO?
ZEPETO ZEMs are the premium virtual currency used in ZEPETO. Users can spend ZEMs to purc