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Where to find my Heroes Evolved Player ID?
About Heroes Evolved
Heroes Evolved is a free global strategy and action game that challenges you to be a part of a 5 vs 5 team and destroy the enemy base! This is a really fun MOBA that you can select from 100+ unique heroes to battle against real rivals from all over the world.
Top up your Tokens in KALEOZ with the lowest and most reasonable price. Customer only needs to provide the Player ID and Player Name.
How to check Heroes Evolved Player ID?
Step 1. Log in to the game.
Step 2. Click on the avatar located on the top left corner of the main screen.
Step 3. Your Heroes Evolved Player ID will be displayed.
Follow the simple steps guide picture below:
How to request a refund for Stripe Payments (Credit/Debit Card)?
You can request a cancellation or refund of your orders that are paid but non-completed, non-delivered, or non-disputed.
1. Where can I request a refund and what do I need to know?
You can find our KALEOZ Support via KaleozChat to provide your payment information. We will process the refund immediately upon your request. Refunds can be sent back only to the original payment method used in a charge (Bank or Card issuer), and the fees from the original charge aren’t returned. It’s not possible to send a refund to a different destination (e.g., another card or bank account).
Once the refund is initiated, it cannot be cancelled, and the refund takes approximately 5-10 business days depending on the bank. Stripe will send you an email notification once the refund is processed.
2. How do I track my refund?
You can request the Acquirer Reference Number (ARN) from our KALEOZ Support via KaleozChat to track your refund. An ARN is a unique number assigned to a card transaction as it moves thr
How to find NBA Infinite User ID?
Run the court in NBA Infinite — a real-time PvP mobile game crafted to supercharge your love of NBA basketball. Stake your claim as one of the best to lace up your sneakers as you build your team from the ground up then hit the court with your star team and cross up your opponents as you create your legacy in this mobile basketball game experience.
Purchase Infinite Coins at the lowest price from our trusted KALEOZ sellers to summon NBA basketball stars to compete anywhere and share your highlights with the world. Users only need to provide the User ID.
Here is a quick guide to find NBA Infinite User ID
Step 1 : Launch the game.
Step 2: Tap the profile icon in the top left corner.
Step 3: Under your profile picture, tap on the menu icon to view your User ID. Tap on the clipboard icon to copy your User ID.
FAQs: Purchasing Genshin Impact Genesis Crystals
Genesis Crystals are the in-game special currency for Genshin Impact. These can be used to purchase “Bundle” and redeem into "Primogems" and players can use them to draw special characters and weapons in "Wish".
1. Why is my Genesis Crystals does not reflect in the account even though the seller delivered the order?
Genesis Crystal is unable to be done between different platforms, therefore players who have registered an account on the PSN terminal cannot see the Genesis Crystal on the PSN device after recharging on the web page. You would need to Cross-Save the account in order to use the Genesis Crystals or convert as Primogems.
2. Why do I need to cross-save the account?
In order to activate the Genesis Crystals purchased from KALEOZ, you would need to cross-save your account in PC or Mobile Version. After that, convert the Genesis Crystals into Primogems on PC or Mobile, after conversion you can spend the Primogems in any of the PSN/PC/Mobile platforms.
3. How do I enable the
I have made payment successfully but my order status shows unpaid.
1. Offline Payment Method - Fund Transfer via Internet Banking/ATM/CDM
If your funds have been successfully debited from your bank account or cash has been transferred, please save or take a screenshot of the payment receipt as proof. Contact our Kaleoz Support via LiveChat immediately to claim your order payment. All manual transfer payments require contacting our support team to proceed with order collection.
2. Online Payment Method - Credit/Debit Card, Cryptocurrency, E-wallets, etc.
If your payment was successfully deducted but your Kaleoz order status under "My Orders" remains unpaid or expired, the possible reasons are:
(a) Pre-Authorized Payments (Failed Transactions)
Your bank may temporarily hold the payment while waiting for confirmation from the merchant. If our Kaleoz Support confirms the transaction was unsuccessful, the payment should be returned to your account within a few days, depending on your bank’s processing time.
(b) Payment Processing Delays
Some payments
How do I rate a seller?
After delivery is completed, buyers may rate the quality of service provided by the seller. You can also leave a comment or review, which will be shown to other future buyers that view the product.
How to pay via FPX Online Banking [MYR] in KALEOZ?
Financial Process Exchange (FPX) is a Malaysia-based payment method that allows customers to complete transactions online using their bank credentials. FPX is a convenient and secure online payment solution that allows real-time debiting of customers' internet banking accounts of multiple banks. It also allows direct crediting from users' savings/current accounts into a merchant's account by banks immediately. FPX service is suitable for all businesses that offer products or services via the internet 24/7.
Step 1: Choose the product you would like to purchase on the KALEOZ site, then add it to the shopping cart.
Step 2: Click on "Pay Now" to be directed to the payment checkout page.
Step 3: On the checkout page, click on "Online Banking" then select the bank that you wish to use. After that, click on "Pay Now" to proceed.
Step 4: You will be directed to the bank payment page. Kindly enter your bank login credentials and proceed with the final checkout.
Step 5: Once the transact
How to find Apex Legends Mobile Player ID?
About Apex Legends MobileLive like a hero, play like a Legend! Apex Legends™ Mobile is here.Multiplayer squads, first-person and third-person shooter gameplay and innovative combat are waiting for you on the battlefield! Jump into intense combat where survival is the only thing that matters. Prove that you have what it takes to make it out alive.Legends from all corners of the Frontier have flocked to compete in the Apex Games for fame, fortune, and glory. Choose your Legend from a diverse lineup of outlaws, soldiers, misfits and misanthropes. Legends such as Wraith, Bloodhound, Caustic, Gibraltar, and Lifeline await. Strategy is key while making your selection. Find a hero that matches your play style, customize them with unique skins, and leave your mark.Fast paced innovative combat with shorter matches and more exhilarating action! Squad up with two other players and combine your skill sets to create the ultimate team. Battle against 19 other squads in 60-person battle royale games.
Close Store Feature
If you're taking a break or are temporarily unable to accept orders, you can use the Close Store feature.
This feature allows you to temporarily close your KALEOZ store without affecting your account data or seller status.
While your store is closed:
All of your product listings will become inactive.
Buyers will not be able to place new orders.
You can still log in and access your KALEOZ account as usual.
You can choose one of the following options:
Manually open or close your store.
Schedule your store to open and close automatically based on your business hours.
Option 1: Manually Open or Close Your Store
Step 1
Log in to your KALEOZ account and go to My Product.
Step 2
Click Close Store to temporarily close your store.
Step 3
When you're ready to resume selling, click Open Store at any time.
Option 2: Schedule Your Store Hours
Step 1
Enable Schedule Store Hours.
Step 2
Set your business operating hours (UTC+08:00) and click Save.
How do I contact a seller?
You can contact a seller on KALEOZ using KChat through any of the following methods.
Option 1: From the Product Listing Page
On the product listing page, locate the seller's username.
If the seller is online, click Chat with Seller to start a conversation immediately.
If the seller is offline, the button will display Leave Message instead. Click it to send a message, and the seller can reply when they are available.
Option 2: From the Product Page
After opening a product, scroll to the seller's profile section located at the bottom left of the page.
Click Chat with Seller if the seller is online.
Click Leave Message if the seller is offline.
This will open KChat, allowing you to communicate directly with the seller.
Option 3: From the My Orders Page
Go to My Orders, where all your purchases are listed.
Under the seller's username, click the KChat icon to contact the seller directly regarding your order.
Seller Availability
The co
Boosting Service: Extending Delivery Time to 7 Days
Boosting Service sellers now have an extended 7-day delivery period. This means they have a full week to complete and deliver orders to their customers. After delivery, customers still have 3 days to confirm their orders. This adjustment recognises the unique complexity of Boosting Services and gives sellers the time they need to deliver quality results.
KALEOZ Gift Card FAQ
What is a KALEOZ Gift Card?
Kaleoz gift card is a digital gift card that can be used to purchase game top-ups and other digital goods and services from Kaleoz Marketplace. Kaleoz Gift Cards are available in a variety of denominations and can be purchased using various payment methods, including credit cards, debit cards and other e-wallets. To use a Kaleoz gift card, users need to purchase the corresponding Kaleoz gift card based on the currency registered in their account.
Where can I buy KALEOZ Gift Cards?
Kindly click HERE.
Will KALEOZ Gift Card PINs expire?
Yes. KALEOZ Gift Card codes are valid for two (2) years from the date of purchase. Be sure to redeem it before it expires!
Can I refund the balance from a KALEOZ Gift Card?
No. The balance is non-refundable & non-transferable.
How do I redeem a KALEOZ Gift Card PIN?
Step 1: Login to your KALEOZ Account and proceed to "My Account".
Step 2: Click on "Top Up Account Balance".
Step 3: Click on "KALEOZ Gift Ca
How to Change Your KALEOZ Password
Protecting your KALEOZ account is important because it contains personal and transactional information and updating your password is a quick way to enhance its security. This guide provides simple and clear steps to help you change your password with ease.
Step 1: Click on your username. Under the 'User Control Panel' section, find and click on 'My Profile'.
Step 2: Click 'Security' and then navigate to 'Password' section and then click 'Change Password'.
Step 3: Enter your current password and your new password in the fields provided, then click 'Save Password' to complete the change.
Note: The password must be 8–20 characters long, include a combination of uppercase and lowercase letters and numbers, and must not contain any symbols or special characters. We also advise changing your password regularly such as every three to six months to reduce the risk of password theft.
If you encounter any issues while changing your password and need assistance, please contact our KALEOZ Cu
Refund and Replacement Policy for Incorrect ID Submissions
At KALEOZ, we are committed to providing a smooth and reliable buying experience.
To ensure successful order fulfillment, buyers must provide accurate ID details when placing an order.
Important: Orders submitted with incorrect ID information are not eligible for a refund or replacement.
Buyer's Responsibility
Buyers are solely responsible for ensuring that all ID details entered during checkout are accurate and complete.
Please double-check the following before placing your order:
User ID / Game ID
Server ID (if applicable)
Character or Account Name (if required)
Any other requested information
Incorrect or incomplete information may result in your order being delivered to the wrong account.
Seller's Responsibility
Sellers are responsible for delivering the order according to the ID details provided by the buyer.
Once an order has been successfully completed and delivered to the submitted ID, the seller has fulfilled their obligations under th
How to pay using Rabbit Line Pay (THB) in KALEOZ?
What is Rabbit LINE Pay?
Rabbit LINE Pay is a digital wallet that offers users the convenience of making both online and offline payments, transferring money to other LINE users, paying utility bills and motorway tolls, and purchasing cinema tickets. Rabbit serves as an offline payment platform, providing a seamless payment experience for both transit and retail customers. Presently, there are more than 7 million Rabbit Card holders and over 4,000 Rabbit Card readers, predominantly located in the Bangkok Metropolitan Region.
Follow the steps to pay using Rabbit LINE Pay
Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now".
Step 2: You will be redirected to the payment checkout page by clicking "Pay Now".
Step 3: On the checkout page, choose "Rabbit Line Pay" from the E-Wallets category under "Online Payment." Click on "Pay Now" to proceed.
Step 4: You will be taken to the Rabbit LINE Pay page to continue with the payment process. Please log in to your
Sales Order Status Guide
Sales Order Status Guide
You can view and manage all your orders by navigating to My Sales Orders in your KALEOZ seller account.
This page displays the current status of every order and indicates any action required from you.
Waiting Delivery
Status: The buyer has completed payment, and the order is waiting for the seller to deliver the product or service.
What you should do:
Deliver the order within 72 hours.
After successful delivery, click Delivered.
If you're unable to fulfill the order or the buyer requests a cancellation, click Refund to Buyer.
Important: Orders that are not delivered within 72 hours will be automatically refunded by the system.
Waiting Confirmation
Status: The seller has marked the order as delivered and is waiting for the buyer to confirm receipt.
Under the KALEOZ Protect policy, buyers have up to 72 hours (3 days) to confirm delivery.
What you should know:
Buyers can click Order Received after verifying the delivery.
How do I set up my trading password?
You're required to enter the trading password when making a payment using your KALEOZ balance. Here are the steps to help you set up a trading password.
Step 1: Click on your username, then go to the 'User Control Panel' and select 'My Profile'.
Step 2: Find "Security" and then click on "Change Password".
Step 3: Click on 'Security' in the left-hand menu, scroll down to find 'Trading Password,' and then click 'Set Payment Password'.
Step 4: You can choose to receive the verification code via email, SMS, or WhatsApp. After selecting your preferred method, click 'Send Verification Code'.Step 5: Enter a 6-digit numerical trading password of your choice, then click 'Save Password'.
Note: You're advised to change your trading password regularly to ensure the security of your account funds. You can change your trading password by repeating the steps above. If you have any further inquiries or need assistance, feel free to contact our KALEOZ support team.
How to pay using TrueMoney E-wallet (THB) in KALEOZ?
What is TrueMoney E-wallet?
TrueMoney E-wallet is a specific version of the TrueMoney E-wallet designed for users in Thailand. It is a digital payment solution that enables individuals to conduct financial transactions using the Thai Baht currency. With TrueMoney E-wallet, users can securely store and manage their Thai Baht funds, make online and offline payments in the local currency, transfer money to other users, pay bills, purchase goods and services, and even withdraw cash from authorized agents, all within the Thai financial ecosystem. It provides a convenient and efficient way for individuals in Thailand to handle their day-to-day financial transactions using their smartphones.
Follow the steps to pay using TrueMoney E-wallet
Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now".
Step 2: You will be redirected to the payment checkout page by clicking "Pay Now".
Step 3: On the checkout page, choose "TrueMoney E-wallet" from the E-Wallets cat