You must complete verification in accordance with the regulations, and only verified sellers can conduct product sales services.Please feel free to reach out to KALEOZ Support or email us at [email protected] with any further comments, concerns, or suggestions you wish to share.  You may chat with KALEOZ Support for further assistance.

In what circumstances KALEOZ will cover a buyer's purchase: The buyer didn't receive their order such as products/services as ordered. The buyer received a product/service that is significantly different from its description. How do I get a refund? All sales are final, and refund requests will not be entertained unless any of the above circumstances occur. The buyer shall report the same to KALEOZ within 72 hours upon delivery of the products/services. Upon investigation by KALEOZ, the decision of which shall be conclusive and final, a refund may be processed if the report made is valid and true. The refund shall be made to the buyer within 14 working days depending on the type of payment method you use. KALEOZ does not cover the following: Buyers have validated and confirmed the receipt of the order. Buyer's remorse. Any transactions made outside of KALEOZ online marketplace. Any changes/updates by the Official Game Developer or Game Publisher after delivery is successfully c

About DC Worlds Collide DC Worlds Collide is an idle mobile card game with jaw-dropping visuals, officially licensed by DC. The gameplay includes collecting and training characters from DC Comics, battling your way through the game, and rogue-like RPG-style instance diving! Recruit and Train DC Super Heroes & Super-Villains. Top up your DC Worlds Collide Diamonds in KALEOZ with the lowest and most reasonable price. Customers only need to provide the Player ID and Character name. How to buy DC Worlds Collide Diamonds? 1. Select the product from the DC Worlds Collide product page. 2. Fill in your DC Worlds Collide Player ID and Character name. 3. Add to cart and proceed to the payment page. 4. Once payment is done, kindly notify the seller via KChat and ask for your DC Worlds Collide Diamonds delivery. How to check DC Worlds Collide ID? 1. Log in to the game with your account. 2. Click on the avatar located in the top left corner of the main screen. 3. Your Player ID will be d

Arena Of Valor Arena Of Valor is a mobile game with MOBA elements. Real-time 5v5 battles against real opponents. Fight to take the enemy’s tower. Full-on 5v5, Human vs. Human battles. To enhance your adventure and compliment your gameplay, you can top up Garena AOV voucher from our list of reputable sellers here at KALEOZ in a safe secure environment and at cheap rates. How to buy Arena Of Valor Voucher? 1. Select the product from the Arena Of Valor product page. 2. Fill in your Arena Of Valor UID. 3. Add to the cart and proceed to the payment page. 4. Once payment is done, kindly notify the seller via KChat and ask for your Arena Of Valor voucher delivery. How to check Arena Of Valor UID? 1. Log in to the game with your account. 2. Tap on the setting button located in the top left corner of the main screen. 3. Your UID will be displayed.

After delivery is completed, buyers may rate the quality of service provided by the seller. You can also leave a comment or review, which will be shown to other future buyers that view the product.

Here's how to reply: Step 1: Go to "My Sales Orders" and find the order for the review that you want to reply to. Step 2: Click "Comment". Step 3: Rate the buyer and enter your response. Step 4: Click "Post Comment". Note: You can only reply once to a review, and you can't edit or retract that reply.

About Slam Dunk Mobile Slam Dunk Mobile is a Real-Time 3v3 Basketball game adapted from the Japanese Anime – “Slam Dunk”. The production is supervised by Toei Animation and distributed by DeNA. Meet the original characters, watch the original story and those classic scenes. Top up your Slam Dunk Point in KALEOZ with the lowest and most reasonable price. Customers only needs to provide the Slam Dunk DeNa ID and Platform Name. How to buy Slam Dunk Point? 1. Select the product from the Slam Dunk product page. 2. Fill in your Slam Dunk DeNa ID and Platform Name. 3. Add to cart and proceed to the payment page. 4. Once payment is done, kindly notify the seller via KChat and ask for your Slam Dunk Point delivery. How to check Slam Dunk DeNa ID? 1. Log in to the game with your account. 2. Open in-game setting and click User Center. 3. Your DeNa ID will be displayed.

You can request a cancellation or refund of your orders that are paid but non-completed, non-delivered, or non-disputed. 1. Where can I request a refund and what do I need to know? You can find our KALEOZ Support via KaleozChat to provide your payment information. We will process the refund immediately upon your request. Refunds can be sent back only to the original payment method used in a charge (Bank or Card issuer), and the fees from the original charge aren’t returned. It’s not possible to send a refund to a different destination (e.g., another card or bank account). Once the refund is initiated, it cannot be cancelled, and the refund takes approximately 5-10 business days depending on the bank. Stripe will send you an email notification once the refund is processed. 2. How do I track my refund? You can request the Acquirer Reference Number (ARN) from our KALEOZ Support via KaleozChat to track your refund. An ARN is a unique number assigned to a card transaction as it moves thr

1. Why is my payment attempts failed? Kindly note that our system uses a fraud solution to manage our credit card payments via Stripe. This solution uses AI and machine learning algorithms to determine whether accepting the payment is safe. The payment tends to fail/decline if our system detects a higher risk. 2. My payment goes through on the first order but is declined for the following order. Why was that?Due to circumstances beyond our control, our system tends to let your first credit/debit card payment get passed it much more easily.  If you managed to pay your first order but failed to make consecutive payments, we would advise you not to try more than 3 times of payment attempts in a short period of time after being rejected. This is to avoid being blocked by the system after a frequently failed payment. 3. What can I do to increase the chances of payment going through?Kindly verify your phone number and billing address first. Doing so will raise the chance

Your items’ descriptions must be relevant and concise according to the item you’re selling. Please make sure that the information provided is correct to prevent any possible misunderstanding or inconvenience to buyers. It is always good to include your online time and downtime according to your local timezone so that the buyer would know when to expect you to deliver the items or respond to their KChat inquiries. Check HERE for seller rules and regulations.

If you've been charged more than the total price when using cryptocurrency to pay for an order, there are a few potential reasons for this: Network Fees: Cryptocurrency transactions often involve network fees, which are charges for processing and confirming transactions on the blockchain. The fees can vary based on network congestion and the type of cryptocurrency you're using. Sometimes, these fees are not explicitly stated during the checkout process but are deducted from the total amount sent. Exchange Rate Fluctuations: Cryptocurrency prices are highly volatile and can change rapidly. If there was a delay between the time you initiated the transaction and the time it was confirmed on the blockchain, the exchange rate might have changed, resulting in a slightly different amount being deducted from your wallet. Conversion Fees: If you're using a cryptocurrency that's different from the one the merchant accepts, your cryptocurrency might be converted to the merchant's preferred curre

Lumocrystal is one of the main currencies in the Alchemy Stars, and if used properly, it will be very powerful. Lumocrystals are primarily obtained through recharge; therefore, if you want to get these crystals, you must buy them with real money. There is no limit to the number of Lumocrystals in this game so that you can buy them at will according to your needs. The good news is that the player who buys Lumocrystals for the first time will get twice as many crystals, which means that if you buy 500 Lumocrystals, you will get 1000 Lumocrystals in the game. However, many players do not know the uses of these crystals. So let's take a look at how to use Lumocrystals in Alchemy Stars:> Use Lumocystals to buy limited outfits1. Go to the game store.2. Click on the "Outfit" tab, and then you will find a list of limited outfits, along with their prices.3. Select the outfit you want and pay for it by Lumocystal.> Use Lumocystals to exchange for LumamberLumamber is another main currency

We have received reports of social media accounts pretending to be KALEOZ. To maintain a safe trading environment, we urge all users to be cautious of impersonation scams occurring outside our platform. What’s the Risk? Scammers may create fake profiles or pages claiming to represent our platform. Their goal is to mislead users into: - Sharing sensitive account or personal information - Making payments or trades outside our official website - Clicking on malicious links or downloading harmful files Such actions can lead to financial loss, identity theft, and compromised account access Our Commitment to Safety - We do not use third-party agents or intermediaries - All transactions and communication must occur only on our official platform - Any request for payment or trade outside our system is fraudulent If you receive messages from individuals claiming to be our representatives outside the platform, DO NOT engage. Report them to our support team immediately. Tips to Stay Safe - Inte

Kumu Live is a pinoy community platform where you can just hang out, explore the many livestreams the Kumunity has to offer, meet and chat with fellow Filipinos all around the world. Join the coolest Pinoy live streaming community! Enhance your interactive experience by purchasing Kumu Coins to buy virtual gifts for your favorite live streamers. Purchase your Kumu Coins at the lowest price from our trusted KALEOZ sellers. Users only need to provide the Kumu User ID (Kumu Username). Check this out on how to find your Kumu Live User ID: Step 1. Launch your Kumu Live app. Step 2. Your User ID is located right above your profile pic. Step 3. You may double confirm your User ID by clicking on "Edit Profile", your Username was your Kumu User ID.

In today's digital age, online security is of utmost importance. With the increasing number of cyber threats, it's crucial to take proactive measures to protect your accounts. This guide is specifically tailored to help you fortify your Kaleoz account and recover it in case of a security breach. By following the steps outlined below, you can regain control of your compromised account and ensure its safety for the future. 1. Tips to secure your email address: Create strong, unique passwords for your email. Mix uppercase and lowercase letters, numbers, and special characters for better security. Review and update your recovery email settings, ensuring only your trusted recovery email is listed. Check for any unfamiliar recovery phone numbers and remove them. Monitor your email for any suspicious activity, such as unrecognized sent or deleted items. Enable two-factor authentication (2FA) on your email account to add extra security layers. 2. Recover Your Kaleoz Account If you suspect

Step 1: Login to your KALEOZ account. Mouse over your username to see your user panel then go to "My Orders".Step 2: You will see a list of all orders made. Find the order you wish to check and click on the order number (eg: KXXXXXXX). Step 3: Your order information will be displayed. Check the image below for an example.

Step 1: Login to your KALEOZ account, then go to "My Profile". Step 2: Under User Information, click "Set Mobile Phone".Step 3: Choose your Country/Region and enter a valid phone number. Click "send verification SMS" and wait for the verification code message on your phone.Step 4: Enter the verification code and click "Verify mobile phone number".Step 5: Congrats, you've completed the phone number verification step.Kindly contact our KALEOZ Support for further assistance if you're facing any problems.

If you want to take a break and are unwilling/unable to accept orders, you can use the Close Store feature. This feature allows KALEOZ sellers to close their store temporarily, without losing any account data or their seller status. While your store is closed, all of your listings will be inactive, and buyers will not be able to place new orders from your store. However, you can still log in to your KALEOZ account normally during that period.How do I use the Close Store feature? Step 1: Log in to your KALEOZ account and go to "My Product". Step 2: Click the "Close Store" button to close your store temporarily. Step 3: Resume your business by clicking the "Open Store" button at any time you want.