Sellers can report any abusive reviews, which include advertisements, slander, foul language, etc. Our management team will then conduct an investigation and take the appropriate measures. Sellers can check all their reviews on the "Seller Info" page. Please report any abusive reviews to us using the "Report Abuse" button beside the review. Our management team will examine the report and take any necessary actions to protect our sellers. Take note:This reporting function is only applicable for reviews made in the past 30 days.Each review can only be reported once. If the report is successful, the review's content will be hidden (not visible to other users) and will not be used to calculate your seller service rating.Click HERE to chat with KALEOZ Support for further assistance.

These are the most common reasons for account suspension: 1. Creating multiple accounts - One user only allowed to possess only ONE account. Creating more than one will result in the suspension of all your accounts. - Sharing of payment accounts or credit cards with another member.- Letting your friends access their accounts on your computer or device.- Encourage friends or relatives to create their own accounts rather than let them use yours.- Access your account via Cyber Cafe PCs. 2. Suspicious Activity - Using VPN, TOR, Game Boosters, or proxies when accessing our website.- Using a disposable email address during registration.- Using VOIP phone number during registration. 3. Submitting fraudulent disputes for delivered orders. 4. Provide offsite and personal offers to other KALEOZ users. 5. Violating terms in the User Agreement.If you wish to restore your suspended account, you may email us at [email protected]

Encountering a refund request after delivering an order? Here's a comprehensive guide on how to handle the situation:Step 1: Understand the SituationPromptly review the details by clicking "Order Detail". Utilize KChat for effective communication with the customer, seeking to comprehend the reason behind their refund request.Step 2: Decline the RefundIf you decide not to approve the refund, take action within 24 hours. Navigate to the "Refuse Refund" option on the Order Details page and provide a clear and concise reason for your decision.Step 3: Service Dispute ResolutionEven after your refusal, the buyer can apply for a service dispute resolution within 72 hours, triggering a thorough investigation. If the buyer fails to respond, Kaleoz will consider the refund request waived, and the order amount will be automatically credited to your account.Step 4: Notification of DisputeIf the buyer escalates the refund request to a dispute, you will receive a notification. Stay vigilant and info

When you engage with KALEOZ customer support through LiveChat, you have the opportunity to provide feedback on the service received. After concluding a LiveChat conversation, an automatic popup will appear, prompting you to rate the customer service experience.1. Rating Options:Excellent: If you are highly satisfied with the service.Great: If the service met your expectations and was satisfactory.Average: If the service was okay but could be improved.Poor: If the service did not meet your expectations.Bad: If the service was unsatisfactory.2. Adding Comments:Alongside the rating options, there is a space provided for comments. Feel free to elaborate on your experience or provide specific details about the service you received. Your comments can offer valuable insights for continuous improvement.**In the event that the rating popup does not appear automatically, there's no need to worry. Simply request it from the chat representative, and a chat rating will be sent out manually.

About Boxing StarGo for the Knockout!Make your opponent see the Stars! Only room for one Boxing Star!Ever wonder what it really meant when someone told you that if you really wanted something you need to blood, sweat, and tears? Experience the journey to become the next Boxing Star! Rise from the streets and punch your way up to become the most epic Boxing Star!How to find my account number in Boxing Star?Step 1: Proceed to your profile.Step 2: Click the "Setting" icon.Step 3: Select "Support" and your account number will be displayed.

Here are the steps to retrieve your CD-Key/Pin/Code: 1. Once your order status changes to 'Delivered', please click on the order number Kxxxxxx and find the 'Retrieve' button to view the CD-Key you have purchased. 2. On this page, you will need to enter your LOGIN password to view the CD-Key/Pin/Code. 3. Once you have entered the correct password, you will be able to view and copy the CD-Key/Pin/Code for your order. NOTE: You can also contact KALEOZ Support for further assistance.

KALEOZ accommodates various types of payment methods. Here are the steps to check all available payment methods based on the currency you selected. Step 1 : Once you have logged in to our website, click on 'Payment Methods' located above the search bar to explore all available payment options. Step 2 : Click on the currency selector and choose your country’s currency from the list to view the available payment methods. Note: Processing fees will be displayed and applied when you proceed to the payment page. You may reach out to our KALEOZ support team if you have any further inquiries or need assistance.

If you accidentally clicked on "Delivered" without actually delivering the order, don't worry. There are steps you can take to resolve the situation. Please follow the guidelines below: 1. If You Have the Product: If you have the requested product to trade, you can initiate the trade in-game with the buyer just as you normally would. Proceed with the transaction as usual to complete the order. 2. If You Don't Have the Product: If you no longer have the product to trade or you have run out of stock, follow these steps: a. Communicate with the Buyer:- Reach out to the buyer and explain the situation. Let them know that you accidentally marked the order as "Delivered" without actually delivering the product.b. Request a Refund:- Ask the buyer to click on the "Request refund" option. This will initiate the refund process.c. Agree to Refund:- As the seller, you should click on the "Agree refund" option to confirm the cancellation of the order and proceed with the refund process. NOTE: Rem

Cloud Song: Saga of Skywalkers is a role-playing game by VNG Game Publishing. Start your epic adventures now! Players can choose different classes such as archer, mage, swordsman, oracle, or rogue and customize your character according to your preference. Collect pets of all sizes, shapes, abilities and evolve your pets to fight by your side. Join or create a guild to meet other players, make friends, and find your destined partner! Enhance your gaming experience by purchasing Ticket top up to buy in-game packs, diamonds and etc. Purchase your Tickets top up at the lowest price from our trusted KALEOZ sellers. Players only need to provide the Role ID. Check this out on how to find your Role ID and UID: Step 1. Launch your Cloud Song: Saga of Skywalkers mobile game. Step 2. Click on the "Settings" icon located in the bottom right corner of the main screen. Step 3. Your Role ID and UID will be under the "Support" tab.

What is Vietcombank? Vietcombank is a prominent bank in Vietnam, offering a diverse range of financial services, including retail and corporate banking, and is known for its widespread branch and ATM network across the country. Follow the steps to pay using Vietcombank online banking Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now". Step 2: You will be redirected to the payment checkout page by clicking "Pay Now". Step 3: On the checkout page, choose "Vietcombank" from the Online Banking Vietnam category under "Online Banking." Click on "Pay Now" to proceed. Step 4: Once clicked, you will be directed to the Vietcombank payment page. Kindly check on the order amount and proceed with the Vietcombank account login. Enter your card number, cardholder, issued date, and the verification code as shown, then click "Make Payment" to proceed. Step 5: Follow the on-screen instructions to complete the payment. Once the transaction is finished, please allow th

No, you cannot. Our platform currently only supports a single payment method per order. This means that you cannot use a combination of KALEOZ Balance and other payment methods to pay for an order.If you have KALEOZ Balance and the balance is insufficient to cover the order amount, you have the following options:1. Top up your KALEOZ Balance. In cases where your KALEOZ balance is insufficient, you have the option to reload your KALEOZ balance. Please note that this option may not be available for certain currencies on our platform. For detailed instructions on how to reload your balance, please click [here].2. Use other payment methods. If balance recharge is not available for your currency or if you do not want to reload your KALEOZ Balance, you can use other payment methods that are available on our platform. Click [here] to check the list of supported payment methods on KALEOZ.Regarding the remaining balance in your KALEOZ account, you can contact customer support to

I) Checking KALEOZ BalanceLogin to your KALEOZ account and then go to "My Account". The KALEOZ balance will be shown under the "I am Buyer" category.II) Pay using KALEOZ Balance Step 1: Choose your products in KALEOZ and then click "Pay Now" from your shopping cart to be directed to the next page. Step 2: Select “Pay with KALEOZ Account Balance,” and enter your six-digit numeric trading password to complete the payment.Note: If you forgot your trading password, you may refer to this guide to reset your trading password. If you're still unable to reset your password, kindly contact our KALEOZ Support via Kchat for further assistance.

Razer Cash aims to provide a convenient solution to users of all circumstances. One of the options available is to pay through 7-Eleven! You can do so by following the steps below:Step 1: Select the products you wish to purchase, then proceed to the checkout page and choose Offline Payment > Physical Store > 7-ElevenStep 2: After clicking on "Create Payment", you'll be directed to the online secure payment page to proceed with the transaction. Review your order, check the box for the Terms of Service & Privacy Policy, then click "Pay Online".Step 3: A transaction ID and Verification Code will be shown on a receipt page for you. You can now pay for this order at any 7-Eleven outlet. We advise that buyers screenshot the receipt page and show it to the relevant 7-Eleven cashier for your own convenience.Step 4: After the cash payment is completed, please keep the payment receipt and contact our customer support via Kchat for payment confirmation.Step 5: Once the payment is made,

What is OneCard? OneCard is a prepaid card service operating in the Middle East, enabling users to make online purchases. These prepaid cards by OneCard are accessible for purchase in 13 countries, encompassing Egypt, Saudi Arabia, Kuwait, and the UAE. Follow the steps to pay using OneCard Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now". Step 2: You will be redirected to the payment checkout page by clicking "Pay Now". Step 3: On the checkout page, choose "OneCard" from the Prepaid Card/Gift Card category under "Online Payment." Click on "Pay Now" to proceed. Step 4: You'll be directed to the OneCard payment page via Smart2Pay. Kindly enter your Paysafecard code and tick the small box below. Then click on "Pay" to proceed. Step 5: Follow the on-screen instructions to complete the payment. Once the transaction is finished, please allow the payment gateway to redirect you back to our website for the final completion of the transaction. NOTE:

Metal Slug: Awakening breathes new life into the classic arcade game. Developed by TiMi Studios and published by VNG Games, it's set in 2026, where soldiers confront an evil organization. What makes it thrilling? Updated graphics that blend nostalgia with modern flair, fresh gameplay mechanics like dodge rolls and grappling hooks, and a diverse cast of characters each with unique abilities. The action never stops, with various modes, cross-platform play, and an abundance of content. Whether you're a Metal Slug fan or an action-game enthusiast, Metal Slug: Awakening is a must-play for its captivating blend of nostalgia and innovation. Join the battle and experience the evolution of a beloved franchise! Uses of Ruby in Metal Slug: Awakening Character Skins: Ruby can be used to purchase unique character skins, allowing you to customize your heroes' appearances. Weapons: Acquire powerful weapons using Ruby to enhance your arsenal, giving you an edge in battles. Equipment: Upgrade your

What is AXS Kiosk? AXS Kiosk serves as a versatile and interactive self-service hub, offering a wide array of functions. These encompass bill and fine payments, access to online government e-Services, prepaid top-up options, ticket purchasing, and more. Boasting a network of over 670 AXS Kiosks spread throughout Singapore, operating round the clock, the AXS Station network holds the distinction of being the country's most expansive public broadband transactional terminal network. Moreover, payments can be made conveniently at all Kiosk stations using ATM cards, specific credit cards, and the PayNow platform. Follow the steps to pay using AXS Kiosk Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now". Step 2: You will be redirected to the payment checkout page by clicking "Pay Now". Step 3: On the checkout page, choose "AXS Kiosk" from the Kiosk category under "Offline Payment." Click on "Create Payment" to proceed. Step 4: The transaction ID and barco

If the buyer requests for cancellation or there is a mistake on your order listing and you wish to cancel your order, you may click on “Refund to Buyer” to cancel the order.For a seller to refund an order to the buyer, follow these steps: Step 1: Go to your My Sales Orders. Click on the order number "KXXXXXXX" or the "Order details". Step 2: On the "Order details" page, click on "Refund to Buyer". Step 3: Select the appropriate option in the "Refund Reason" list. Step 4: Type in the refund description, then click on "Refund".Notes: Once the order is refunded, the money will be credited to the buyer's KALEOZ Account Balance immediately.  If the buyer request to refund the balance back to their bank, kindly ask the buyer to contact KALEOZ Support for further assistance.

Important Note:[a] Please do not submit any personal information about yourself to anyone [such as other social platforms/networks] claiming to be from SEA Gamer Mall Sdn Bhd (“SEAGM”) or KALEOZ, nor respond to any communications from anyone other than the SEAGM/KALEOZ Official Site. If you are not sure, kindly contact our KALEOZ Support for further assistance.[b] Please do not upload your personal information to any public converter site such as postimages, Imgur, and much more. If you have difficulties submitting the documents, kindly contact our KALEOZ Support team via KChat for further assistance. 1. What is the KALEOZ account identity verification and why do I need to go through the process?KALEOZ account verification is basically on identity card and payment verification before completing the payment order process. This verification process is required to avoid possible online fraud or scams, credit card theft, and unauthorized access to one's payment accounts such as C