Note： Roblox Gift Cards can only be redeemed in a browser at Roblox.com/redeem - they can't be redeemed in the Roblox mobile app or any video game console.Step-by-Step Instructions: 1. Go to the Roblox Redemption Page. 2. Log in to your Roblox account. 3. Redeem the Gift Card: - Enter the PIN code in the provided field. - Click "Redeem" to proceed. - A success message will appear once the credit has been successfully added to your account. By following these steps, you can easily redeem your Roblox Gift Card and enjoy your new credit.

You may not be able to access your account due to the following reasons:1. You forgot your login details or it says "Invalid login email or password" when attempting to login.You can reset your password to keep your account secure. 2. Your account is locked due to many failed login attempts. If you can’t remember your password, please contact our KALEOZ Support team for assistance in unlocking your account. Once your account is unlocked, you can reset your password to help keep your account secure.3. You tried to reset the password, but it says "Account was suspended. Please contact KALEOZ Support if this was a mistake"This is just a temporary suspension of your account, you can file a request to a KALEOZ Support officer to unsuspend your account. However, KALEOZ reserves the right to suspend or block access to and use of the services for any offenses and for any length of time.

1. Why is my payment attempts failed? Kindly note that our system uses a fraud solution to manage our credit card payments via Stripe. This solution uses AI and machine learning algorithms to determine whether accepting the payment is safe. The payment tends to fail/decline if our system detects a higher risk. 2. My payment goes through on the first order but is declined for the following order. Why was that?Due to circumstances beyond our control, our system tends to let your first credit/debit card payment get passed it much more easily.  If you managed to pay your first order but failed to make consecutive payments, we would advise you not to try more than 3 times of payment attempts in a short period of time after being rejected. This is to avoid being blocked by the system after a frequently failed payment. 3. What can I do to increase the chances of payment going through?Kindly verify your phone number and billing address first. Doing so will raise the chance

Introduction Want to sell game accounts for real money? Here is your chance! You can sell your game accounts on KALEOZ safely and efficiently. However, you need to comply with the following Rules & Regulations for selling game accounts. Rules & Regulations The source of the listed game account must be legal, and the seller must be the owner of the account and have full original access rights. The seller must fully transfer the ownership of account access to the buyer when delivering the account. Account registration and login information must be changed to the buyer's details and provide the original registration information. Therefore, the buyer can contact the game publisher and use the original account information to solve the account issue. The seller must upload the delivery proof (screenshot of game account information- login email, password, etc.) immediately in the order log message or Kaleoz live chat system (Kchat) after the seller passes the details to the buyer.

Important information:Customers SHOULD NOT disclose bank transfer payment information to any persons or 3rd party except our KALEOZ Support via Kchat and phone calls to the phone numbers listed on the SEAGM website.This will be a critical issue:Disclosing your bank transfer payment information to 3rd party persons may result in your payment being claimed and used by them.KALEOZ verifies bank transfer payment with the bank transfer information given by buyers.Important Note:We WILL NOT BE RESPONSIBLE for any monetary loss should your Internet Banking Transfer/ATM Transfer/Cash Deposit Machine information be given to another person before giving it to our KALEOZ Support.

Due to latency issues, the payment in the payment service provider's system may be delayed, please wait at least 1 to 2 hours. If the payment status has not changed after 2 hours, please contact our KALEOZ Support and let us assist you in this issue.

A user may change their account currency by making a request with KALEOZ. Please reach out to our KALEOZ Support staff via KChat to assist you on this matter. *Please note that if you have placed an order before, you are no longer able to change your account currency.

Yes, each user will have a preset single payment limit, weekly payment limit, and monthly payment limit. Users can contact our KALEOZ Support via Kchat to increase the payment limit. Notes: Payment limits vary for all available currencies.

No, we cannot revoke the processing payment. Kindly wait for 7-10 working days once your refund request has been submitted.Notes: Some of the currency‘s balance is refundable to the bank.Kindly contact our KALEOZ Support if you have any inquiries.

KALEOZ is committed to providing the best digital platform for gamers worldwide and helping them to make real money while having fun in-game. We're certainly not the only digital marketplace, but we strive to be the best. Here are the five (5) top reasons our customers choose us.Secured PlatformKALEOZ creates a secure environment for our customers and ensures that they can safely buy or sell gaming products and services online. KALEOZ functions as a mediator to ensure the safety of every transaction between buyer and seller. We have implemented a secure payment service where all payments will flow through KALEOZ. It ensures buyers receive the ordered product while assuring the sellers that they can receive payment after the product is delivered.Global Market AccessWe have convenient global payment channels for customers to buy and withdraw, allowing everyone to enter the global market. It gives our sellers the advantage of reaching domestic and international customers and significantly

Step 1: From the sign-in page on kaleoz.com, click Sign in > Click "Forget password?" Step 2: Enter your email address > Click the checkbox at reCAPTCHA checkout > Click "Send reset password email" Step 3: Check your email inbox > Click the link in the email to complete reset password process. Note: Please check your email JUNK or SPAM folder if you could not find the message in your INBOX. Step 4: Enter your new password > Click "Save" Note: The password reset links included are time-sensitive and for one-time use only. If you click the link and it doesn't work, try requesting a new one and use the link as soon as you can.

There is no withdrawal method available for your transaction currency at the moment. Therefore, you're unable to submit a seller application. Click HERE for more information.Alternatively, you may contact KALEOZ Support for more inquiries.Note: The transaction currency is fixed and cannot be modified once you had selected.

KALEOZ accepts offline banking payments for several currencies. You can choose either manual online banking, ATM transfer, or cash deposit machine to manually deposit into our bank accounts. Please check the availability of offline banking payments for your currency here. (I) Payment by Manual Online Banking: Go to your online banking website or App, and transfer the payment amount by using the bank account information shown in the order payment checkout. Kindly key in our support email [email protected] in the recipient email when you make an online banking transfer to our bank account. This allows us to know that you are transferring payment to us. Take a screenshot of your payment receipt or your transaction history for verification purposes. Contact our KALEOZ Support via Kchat to verify and confirm your payment. Once your payment is claimed, the amount will be credited to your KALEOZ account. You may use the balance to pay for the order. Example of the payment receipt:(II)

Step 1: Login to your account at SEAGM and go to "My Profile". Step 2: Click on the disconnect icon to unlink your SNS account. Step 3: Re-login to your account on KALEOZ with the registered email address. Alternatively, you may contact KALEOZ Support for further assistance.

No, you don't have to. Rapyd is our payout service provider. You may use a local bank to withdraw your income.Kindly contact our KALEOZ Support for more inquiries.

You can request a cancellation or refund of your orders that are paid but non-completed, non-delivered, or non-disputed. 1. Where can I request a refund and what do I need to know? You can find our KALEOZ Support via KaleozChat to provide your payment information. We will process the refund immediately upon your request. Refunds can be sent back only to the original payment method used in a charge (Bank or Card issuer), and the fees from the original charge aren’t returned. It’s not possible to send a refund to a different destination (e.g., another card or bank account). Once the refund is initiated, it cannot be cancelled, and the refund takes approximately 5-10 business days depending on the bank. Stripe will send you an email notification once the refund is processed. 2. How do I track my refund? You can request the Acquirer Reference Number (ARN) from our KALEOZ Support via KaleozChat to track your refund. An ARN is a unique number assigned to a card transaction as it moves thr

Sellers must deliver within the stipulated delivery speed time using the delivery method stated in the listed item's description. Sellers must capture screenshots both before and after each trade or record a video as evidence of delivery. The delivery evidence can be shared on the Order Details page in the Order Log section. For video evidence, you may email it to [email protected] with the subject of "Video Recording of Order KXXXXXXX." All communication and correspondences must go through KALEOZ.com using the Order Log messaging system and/or the KChat live chat system. Sellers may not use KALEOZ to provide offsite or personal offers:: ALL ITEM listings cannot contain any description of the seller’s contact information NO personal contact information may be given to buyers through KChat For the offense of Rules 4.1 or 4.2, sellers will be given one warning ONLY. A second offense will result in immediate account suspension and the seller’s account balance and a

It may be a system delay issue that the payment sometimes might be stuck/delayed. Kindly contact our KALEOZ Support to capture the payment. Once your payment has been captured, your order will be paid automatically.