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How do I unlink my SNS account? (Facebook/Twitter/Google/VK/QQ)
Step 1: Login to your account at SEAGM and go to "My Profile". Step 2: Click on the disconnect icon to unlink your SNS account. Step 3: Re-login to your account on KALEOZ with the registered email address. Alternatively, you may contact KALEOZ Support for further assistance.
How to buy DC Worlds Collide Diamonds?
About DC Worlds Collide DC Worlds Collide is an idle mobile card game with jaw-dropping visuals, officially licensed by DC. The gameplay includes collecting and training characters from DC Comics, battling your way through the game, and rogue-like RPG-style instance diving! Recruit and Train DC Super Heroes & Super-Villains. Top up your DC Worlds Collide Diamonds in KALEOZ with the lowest and most reasonable price. Customers only need to provide the Player ID and Character name. How to buy DC Worlds Collide Diamonds? 1. Select the product from the DC Worlds Collide product page. 2. Fill in your DC Worlds Collide Player ID and Character name. 3. Add to cart and proceed to the payment page. 4. Once payment is done, kindly notify the seller via KChat and ask for your DC Worlds Collide Diamonds delivery. How to check DC Worlds Collide ID? 1. Log in to the game with your account. 2. Click on the avatar located in the top left corner of the main screen. 3. Your Player ID will be d
Where is my Arena Of Valor UID?
Arena Of Valor Arena Of Valor is a mobile game with MOBA elements. Real-time 5v5 battles against real opponents. Fight to take the enemy’s tower. Full-on 5v5, Human vs. Human battles. To enhance your adventure and compliment your gameplay, you can top up Garena AOV voucher from our list of reputable sellers here at KALEOZ in a safe secure environment and at cheap rates. How to buy Arena Of Valor Voucher? 1. Select the product from the Arena Of Valor product page. 2. Fill in your Arena Of Valor UID. 3. Add to the cart and proceed to the payment page. 4. Once payment is done, kindly notify the seller via KChat and ask for your Arena Of Valor voucher delivery. How to check Arena Of Valor UID? 1. Log in to the game with your account. 2. Tap on the setting button located in the top left corner of the main screen. 3. Your UID will be displayed.
How to buy Genshin Impact Genesis Crystals?
Genshin Impact is an open-world action role-playing game developed and published by Chinese game developer miHoYo. It is available on several platforms, such as Microsoft Windows, PlayStation 4, PlayStation 5, Android and IOS. Let's begins your journey across Teyvat, the fantasy world of Genshin Impact and reunite with your long-lost sibling to discover the mysteries of Teyvat. The in-game currency for Genshin Impact is known as Genesis Crystals, and you can acquire the crystals by placing an order with our trustable sellers. As a traveler, you may use the crystals to purchase several in-game items such as draw special characters and weapons in "Wish". How to buy Genshin Impact Genesis Crystals? 1. Select the Genesis Crystals denomination from Genshin Impact product page. 2. Choose your Genshin Impact server and enter your User ID. 3. Add to cart and proceed to the payment page. 4. Once payment is made, notify the seller via KChat and wait for your Genesis Crystals to be delivered.
Boosting Service: Extending Delivery Time to 7 Days
Boosting Service sellers now have an extended 7-day delivery period. This means they have a full week to complete and deliver orders to their customers. After delivery, customers still have 3 days to confirm their orders. This adjustment recognises the unique complexity of Boosting Services and gives sellers the time they need to deliver quality results.
I have made payment successfully but my order status shows unpaid.
1. Offline Payment Method - Fund Transfer via Internet Banking/ATM/CDM If your funds have been successfully debited from your bank account or cash has been transferred, please save or take a screenshot of the payment receipt as proof. Contact our Kaleoz Support via LiveChat immediately to claim your order payment. All manual transfer payments require contacting our support team to proceed with order collection. 2. Online Payment Method - Credit/Debit Card, Cryptocurrency, E-wallets, etc. If your payment was successfully deducted but your Kaleoz order status under "My Orders" remains unpaid or expired, the possible reasons are: (a) Pre-Authorized Payments (Failed Transactions) Your bank may temporarily hold the payment while waiting for confirmation from the merchant. If our Kaleoz Support confirms the transaction was unsuccessful, the payment should be returned to your account within a few days, depending on your bank’s processing time. (b) Payment Processing Delays Some payments
How to buy Slam Dunk Mobile Point?
About Slam Dunk Mobile Slam Dunk Mobile is a Real-Time 3v3 Basketball game adapted from the Japanese Anime – “Slam Dunk”. The production is supervised by Toei Animation and distributed by DeNA. Meet the original characters, watch the original story and those classic scenes. Top up your Slam Dunk Point in KALEOZ with the lowest and most reasonable price. Customers only needs to provide the Slam Dunk DeNa ID and Platform Name. How to buy Slam Dunk Point? 1. Select the product from the Slam Dunk product page. 2. Fill in your Slam Dunk DeNa ID and Platform Name. 3. Add to cart and proceed to the payment page. 4. Once payment is done, kindly notify the seller via KChat and ask for your Slam Dunk Point delivery. How to check Slam Dunk DeNa ID? 1. Log in to the game with your account. 2. Open in-game setting and click User Center. 3. Your DeNa ID will be displayed.
How to buy Be The King: Judge Destiny Gold?
CHUANG COOL GAME is the game publisher for Be The King: Judge Destiny which was officially released on 8 July 2021. Be The King: Judge Destiny is free to download from Apple App Store and Google Play Store. Start your journey in Be The King: Judge Destiny as a freshly appointed magistrate. Fight for the corruption and bring prosperity back to the residents. Gold is the in-game premium currency in Be The King: Judge Destiny. Thus, you are encouraged to reload Gold from Kaleoz website to enhance your Be The King: Judge Destiny gaming experience. How to buy Be The King: Judge Destiny Gold? 1. Select the Be The King: Judge Destiny denomination from Be The King: Judge Destiny product page. 2. Enter your Be The King: Judge Destiny area, server, player ID and character name. 3. Add to cart and proceed to the payment page. 4. Once payment is made, notify the seller via KChat and wait for your Gold to be delivered. How to find Be The King: Judge Destiny Player ID? 1. Login to your Be The Ki
FAQs: Credit/Debit card payment attempts failed
1. Why is my payment attempts failed? Kindly note that our system uses a fraud solution to manage our credit card payments via Stripe. This solution uses AI and machine learning algorithms to determine whether accepting the payment is safe. The payment tends to fail/decline if our system detects a higher risk. 2. My payment goes through on the first order but is declined for the following order. Why was that?Due to circumstances beyond our control, our system tends to let your first credit/debit card payment get passed it much more easily.  If you managed to pay your first order but failed to make consecutive payments, we would advise you not to try more than 3 times of payment attempts in a short period of time after being rejected. This is to avoid being blocked by the system after a frequently failed payment. 3. What can I do to increase the chances of payment going through?Kindly verify your phone number and billing address first. Doing so will raise the chance
How do I manually request a refund for an order I already paid for?
We understand that there may be instances where you need to request a refund for a paid order on the KALEOZ platform. This guide will provide you with step-by-step instructions on how to request a refund manually. It's important to note that manual refund requests can only be initiated after ONE hour of payment.Here's how you can manually request a refund:1. Hover your mouse over your KALEOZ account name to access the user panel.2. Click on "My Orders" from the dropdown menu. [click here to access the "My Orders" page quickly]3. Locate the Order ID (KXXXXXX) corresponding to the order you wish to refund.4. Click on the Order ID to open the order details page.5. Look for the "Request Refund" button and click on it. 6. After submitting the refund request, the refund will not be processed immediately. The seller has up to 6 hours to review the request and either deliver the order or approve the refund. If the seller does not respond or deliver the order within this time frame,
Product Promo Feature
What is the Product Promo Feature?Sellers can feature their products that are currently on sale/promotion to attract more buyers and increase sales. Buyers can also set filters to only view products that currently have a promo on KALEOZ.Feature Introduction:1. Sellers can set or remove the Promo status on their products at any time.2. A seller can promote up to 2 Products in each product category for each game.    - For example, Lost Ark has three product categories: Gold, Items, and Accounts.    - A seller can set up to 2 products within the Gold category as Promo Products.   - Likewise, they will only be able to set up to 2 Promo Products in the Items category and up to 2 Promo Products in the Accounts category.3. If the promoted product is removed, its Promo status will be removed also.4. Buyers can set filters to browse only promoted products through the game product page.How do I enable the Product Promo feature? Step 1: Log in to your KALEO
Where is my Perfect World Mobile user ID and character ID?
About Perfect World Mobile Perfect World Mobile is a genuine remake of Perfect World—one of the longest-running MMORPGs to date. Crafted through Unity, the title boasts next-generation graphics with high-definition rendering, real-time weather, and an immersive gameplay experience. Top up Perfect World Mobile Gold Ingots in KALEOZ with the lowest and most reasonable price. Customers only need to provide the User ID and Character ID. How to buy Perfect World Mobile Gold Ingots? 1. Select the product from the Perfect World Mobile product page. 2. Fill in your Perfect World Mobile User ID and Character ID. 3. Add to cart and proceed to the payment page. 4. Once payment is done, kindly notify the seller via KChat and ask for your Perfect World Mobile Gold Ingots delivery. How to check Perfect World Mobile User ID and Character ID? User ID 1. Log in to the game with your account. 2. Tap the “Select Server” button in the middle of the login screen to check your characters and their server
How do I make a purchase on KALEOZ?
1. Choose your game Sign in to KALEOZ or register a SEAGM ID on www.seagm.com. Choose the game you wish to browse by going to the BUY page or searching it directly from the search box. 2. Choose your item Use the filter to choose server, price and etc. Next, click the product title to go into the product page. Enter all the required information about your purchase and click “Add to cart”. 3. Complete checkout Check the items in your shopping cart and then click “Checkout” to make payment. 4. Receive Items Contact the seller via KChat to notify them of your order and wait for your item delivery.
Why does my Stripe Credit/Debit payment keep getting rejected?
Our system uses a fraud solution to manage our credit card payments via Stripe. This solution uses AI and machine learning algorithms to determine whether accepting the payment is safe. The payment tends to fail/decline if our system detects a higher risk than normal. If your payment is declined, we advise you not to try more than 3 times. Retry the payment the next day or consider the different payment options available.Is there anything else I can do to make the payment successful? Due to security and privacy purposes, we do not receive specific details on why your payment was declined.If our system automatically declines your payment. Unfortunately, this issue is beyond our control, and we regret that we cannot further help. We apologize for any inconvenience this situation may have caused.
What is auto-reply and how do I setting it up?
Auto-reply is a feature that is available for sellers to use in Kchat. When enabled, an auto-reply message will be sent once the buyer initiates a conversation via KChat.How do I enable the auto-reply feature?Step 1: Go to the KChat Settings page.Step 2: Enable auto-reply at the bottom of the page. Step 3: Customise the contents of your reply (up to 500 words). Step 4: Click "Save" once done.
How to find the user ID in MARVEL Super War (SEA)?
About MARVEL Super War (SEA)MARVEL Super War is a classic representation of the MOBA genre, with three lines and a 5 vs 5 team battle layout. Featuring all our favorite heroes from the MARVEL comic book universe, including Spider-Man, X-Men, Iron Man, Hawkeye, Deadpool and many others.1. Proceed to your profile.2. Tap the QR code.3. Your user ID will be displayed.
Where to find my User ID for Nimo TV?
Nimo TV is a leading global game live streaming platform around the world. Watch the hottest PC games live stream, mobile games live stream, and esports live now. Purchase your Nimo TV diamonds at the lowest price from our trusted KALEOZ sellers to buy virtual gifts for your favorite live streamers. Users only need to provide the User ID. Check this out on where to find your Nimo TV User ID: Step 1. Launch your Nimo TV app. Step 2. Click on your "Me" on the bottom right of the main screen. Step 3. Your User ID is located right under your nickname.
What happens if I have not received my order? Can I ask for a refund?
We understand that receiving your order in a timely manner is important to you. However, there may be situations where the delivery is delayed or you haven't received your order at all. In such cases, KALEOZ offers a comprehensive refund process to address your concerns and ensure your satisfaction. Before requesting a refund, we recommend reaching out to the seller through KChat to remind them to fulfill the order. Communication can often resolve issues and lead to a quicker resolution. If you haven't received your order despite contacting the seller, please refer to the following refund options available to you.Automatic Cancellation after 72 Hours:To safeguard your interests, we have implemented an automatic cancellation policy. If, within 72 hours (3 days) of payment, the seller fails to deliver your order, our system will intervene and cancel the transaction. The refunded amount will be credited back to your KALEOZ account balance. Please note that this process occurs automaticall
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