Search User Guide
How do I pay using Touch n Go eWallet on KALEOZ?
Touch 'n Go eWallet is a Malaysian digital wallet and online payment platform. Go cashless with simple, fast, and secure transactions in just minutes with TnG.
Follow the simple steps below to pay with TnG:
Step 1: Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2: Select 'Online Payment' > 'Touch 'n Go eWallet' as your payment method > click 'Pay Now' to proceed.
Step 3: Launch your TNG eWallet app and tap 'Scan' icon at the bottom to scan the QR code.
Step 4: Tap on "Pay" and then key in your 6-digits TnG transaction PIN to complete the payment.
Step 5: Once the payment is complete, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
Note: Touch 'n Go eWallet on KALEOZ is only available for Malaysians using MYR currency. It cannot be used for topping up your KALEOZ balance.
Where to find my User ID for Blockman GO?
Blockman Go is a free Arcade game by Blockman GO Studio that includes minigames, chatting, and making new friends. There are various block-style minigames you can play. Various minigames allow multiple players to play together and continuously update the games. Players can join the game with just a simple tap.
Purchase your G-Cube at the lowest price from our trusted KALEOZ sellers to enhance your gaming experience. Users only need to provide their User ID.
Check this out on where to find your Blockman GO User ID:
Step 1. Launch your Blockman GO mobile game.
Step 2. Click on the Icon in the bottom right corner of the main screen. Your User ID can be found here.
How do I change my username on KALEOZ?
In KALEOZ, users have the flexibility to change their username. Here are the steps to change your username in KALEOZ.
Step 1: Click on your username, then go to the 'User Control Panel' and select 'My Profile'.
Step 2: Under 'User Information', click the 'Modify' button next to your username.
Step 3: In the 'Your Username' section, enter the new username you wish to use in the space provided. Usernames must contain 6 to 32 letters or numbers, and must not include spaces or special characters.
Step 4: Once you have chosen your username, click 'Save' to update it.
Note: If you're not a seller on KALEOZ, usernames can only be modified once every 180 days. If you are a seller on KALEOZ, your username is linked to your store and cannot be easily changed. If you have a valid reason for requesting a username change, please contact KALEOZ Support for further assistance. Please note that each seller is allowed only ONE username change, so it's important to choose a username that you will
Where is my Ragnarok M: Eternal Love (SEA) Character ID?
About Ragnarok M: Eternal Love (SEA)
Ragnarok M: Eternal Love is an open world mobile MMORPG based on the ever famous Ragnarok Online from 2003, and inherits the Ragnarok legacy that drew the attention of millions of fans around the world. Global servers and a unique "Zeny" currency. Ragnarok M: Eternal Love brings Rune Midgard to life, reinterpreting the art style that has been beloved by players for over 14 years. Classic gameplay features return with a modern touch!
Top up your Big Cat Coins in KALEOZ with the lowest and reasonable price. Customers only need to provide their Character ID and Character Name.
How to check Ragnarok M: Eternal Love Character ID?
Step 1. Log in to the game.
Step 2. Click on the avatar located in the top left corner of the main screen.
Step 3. Your Ragnarok M: Eternal Love Character ID will be displayed.
Follow the simple steps guide picture below:
How do I edit my product information?
Step 1. Go to “My Products”, click on the gear wheel icon on the side, and then “Edit item”.
Step 2. After you have done editing, click on “Save And List Product” and you are good to go. Alternatively, you may click “Save As My Product” to save it as a draft and list it for sale later.
How to find my MeMe Live ID?
About MeMe LiveMeMe Live is a real live streaming platform to make friends and show talent. It allows you to live-stream your special moments, live talk and make video calls with your friends.MeMe Live FeaturesWatch Live StreamingThere are millions of talented broadcasters, passionate dancers and singers, big eaters, comedians, etc. present you amazing live streams and live videos.Go live to share your lifestyleShow your talents, get more followers, receive many gifts, earn money and be an idol easily. Just 1 tap to go live!Free Live Video Chat & Video CallYou can create a room to start voice chat with friends in Multi-Call Room.Multi Call Chat RoomTalk with pretty girls or handsome boys from all India. With this chat room, you can talk about life and learn foreign languages with your new friends.Beauty EffectThe advanced beauty filters attached, beauty effect will be applied automatically when you go live streaming and video chatting.PK Live HouseJoin PK live House to challenge ho
How do I unlink my SNS account? (Facebook/Twitter/Google/VK/QQ)
Step 1: Login to your account at SEAGM and go to "My Profile".
Step 2: Click on the disconnect icon to unlink your SNS account.
Step 3: Re-login to your account on KALEOZ with the registered email address.
Alternatively, you may contact KALEOZ Support for further assistance.
How do I check my purchase history?
Step 1: Log in to your KALEOZ account. From your control panel, go to "My Orders" to view all the orders that you have made.Step 2: Clicking on the Order ID (KXXXXXXX) will let you check the order details. You may also click the Payment ID (PXXXXXXX) to check payment details.
How do I make a purchase on KALEOZ?
1. Choose your game
Sign in to KALEOZ or register a SEAGM ID on www.seagm.com. Choose the game you wish to browse by going to the BUY page or searching it directly from the search box.
2. Choose your item
Use the filter to choose server, price and etc. Next, click the product title to go into the product page. Enter all the required information about your purchase and click “Add to cart”.
3. Complete checkout
Check the items in your shopping cart and then click “Checkout” to make payment.
4. Receive Items
Contact the seller via KChat to notify them of your order and wait for your item delivery.
What is auto-reply and how do I setting it up?
Auto-reply is a feature that is available for sellers to use in Kchat. When enabled, an auto-reply message will be sent once the buyer initiates a conversation via KChat.How do I enable the auto-reply feature?Step 1: Go to the KChat Settings page.Step 2: Enable auto-reply at the bottom of the page.
Step 3: Customise the contents of your reply (up to 500 words).
Step 4: Click "Save" once done.
How to sign in to your KALEOZ account on a computer?
If you want to access your KALEOZ account on a computer, follow these steps:
Step 1: Go to the KALEOZ official website and click "Sign in/Register" in the top-right corner.
Step 2: Enter the email address associated with your KALEOZ account.
Step 3: Input your password, then click "Sign in" to proceed.
Troubleshooting Login Issues
If you've forgotten your password, you can reset it here.
Still unable to sign in? Visit our KALEOZ support for further help.
How do I respond to a buyer review?
Here's how to reply:
Step 1: Go to "My Sales Orders" and find the order for the review that you want to reply to.
Step 2: Click "Comment".
Step 3: Rate the buyer and enter your response.
Step 4: Click "Post Comment".
Note: You can only reply once to a review, and you can't edit or retract that reply.
How do I check my order details?
Step 1: Login to your KALEOZ account. Mouse over your username to see your user panel then go to "My Orders".Step 2: You will see a list of all orders made. Find the order you wish to check and click on the order number (eg: KXXXXXXX).
Step 3: Your order information will be displayed. Check the image below for an example.
How do I verify my phone number?
Step 1: Login to your KALEOZ account, then go to "My Profile".
Step 2: Under User Information, click "Set Mobile Phone".Step 3: Choose your Country/Region and enter a valid phone number. Click "send verification SMS" and wait for the verification code message on your phone.Step 4: Enter the verification code and click "Verify mobile phone number".Step 5: Congrats, you've completed the phone number verification step.Kindly contact our KALEOZ Support for further assistance if you're facing any problems.
How to duplicate an item listing? What is the "Duplicate" option?
What is the "Duplicate" option? The "Duplicate" option is a simple way of copying a product listing multiple times.Follow these simple steps to duplicate an item in your product list: Go to "My Product" and select the items you want to duplicate. Click on the gear wheel icon on the side and then click ”Duplicate". Fill in the product title and click "Duplicate & Save item". You can refer to the visual guide below.
How do I change my password?
Step 1: Log in to your KALEOZ account > Go to "My Profile"
Step 2: Under Security, click "Change Password"
Step 3: Enter your original password and new password > click "Save Password"If you have forgotten your original password, you can click here to learn how to reset your password.
How to pay using Kasikorn Bank [Offline Payment] in KALEOZ?
Kasikorn Bank (KBank) is one of the largest banks in Thailand, providing a wide range of financial services, including online banking and payment solutions. With Kasikorn Bank, you can easily make offline payments for your purchases. This user guide will take you through the step-by-step process of using Kasikorn Bank for transfers and payments on the KALEOZ.Step 1: Adding Items to Cart and Proceeding to Payment:Choose your desired item and add it to your cart. Go to your shopping cart page and click "Pay Now" to proceed.Step 2: Selecting Offline Payment and Choosing KASIKORNBANK:On the checkout page, choose "Offline Payment." Select "KASIKORNBANK" from the list and click "Create Payment" to continue.Step 3: Bank Account Details and Payment Transfer:Note down the provided bank account number and details. Log in to your KASIKORNBANK account and make the payment transfer using the provided details.Step 4: Contacting Kaleoz Support with Payment Receipt:Once the transfer is complete, conta
How do I leave a message for KALEOZ? What is Support Message?
Support Message is another way for users to leave messages to KALEOZ. We recommend that users use Kchat instead of support messages to get quicker responses. Click HERE if you wish to leave us a message.*Please note that you are only able to leave us the font message in Support Message. Kindly contact us through Kchat if you wish to send us a picture/screenshot.Here's a short guide on how to use Support Message.Step 1. Go to "Support Message". Click "Send New Message to KALEOZ".Step 2. Type in the message then clicks "Send Message". You will receive our response shortly.