Payment Methods
Why does my Stripe Credit/Debit payment keep getting rejected?
Our system uses a fraud solution to manage our credit card payments via Stripe. This solution uses AI and machine learning algorithms to determine whether accepting the payment is safe. The payment tends to fail/decline if our system detects a higher risk than normal.
If your payment is declined, we advise you not to try more than 3 times. Retry the payment the next day or consider the different payment options available.Is there anything else I can do to make the payment successful?
Due to security and privacy purposes, we do not receive specific details on why your payment was declined.If our system automatically declines your payment. Unfortunately, this issue is beyond our control, and we regret that we cannot further help. We apologize for any inconvenience this situation may have caused.
How to pay using iDEAL [EUR] in KALEOZ?
Follow these simple steps below to pay with iDEAL [EUR]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Under "Online Banking" category, select "iDEAL [of your choices]" then click on Pay Now to proceed.
Step 3 : Kindly follow the on-screen instructions to complete the whole transaction. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 4 : After you're redirected back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using Bancontact/Mister Cash [EUR] in KALEOZ?
Follow these simple steps below to pay with Bancontact/Mister Cash [EUR]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Under "Online Banking" category, select "Bancontact/Mister Cash" then click on Pay Now to proceed.
Step 3 : Choose either to pay using Apps or Card.
[I] If payment is made through Bancontact Apps, kindly scan the QR code and follow the instructions provided.
[II] If payment is through cards, kindly enter your cardholder's name, card number, and expiry date, then click the 'Yes, I confirm my order" to continue.
Step 4 : Kindly follow the on-screen instructions to complete the whole transaction. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 5 : After you're redirected back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ
How to pay using EPS (Netpay) [EUR] in KALEOZ?
Follow these simple steps below to pay with EPS (Netpay) [EUR]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Under "Online Banking" category, select "EPS (Netpay)" then click on Pay Now to proceed.
Step 3 : Once clicked, kindly enter your bank name, code/ BIC and click on "Weiter zum Bezahlen" to continue.
Note: You may key in the first alphabet of your bank, and a list of bank names will be shown,
kindly select the one you need.
Step 4 : Once selected the bank of your choice, you will be directed to the payment page of the relevant bank. Kindly enter the login information to continue.
Step 5 : Kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 6 : After you're redirected back to our website, you may contact the seller to deliver your ord
How to pay using Boleto [BRL] in KALEOZ?
Follow these simple steps below to pay with Boleto [BRL]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Offline Payment" under "Physical Store" category, select "Boleto" then click on Pay Now to proceed.
Step 3 : Only clicked, you will be directed to the Boleto transaction page. Kindly fill in your name, email and CPF/CNPJ to proceed.
Step 4 : Kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 5 : After you're redirected back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using LinkAja [IDR] in KALEOZ?
Follow these simple steps below to pay with LinkAja [IDR]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Online Payment", under "E-Wallets" select "Link Aja'" then click on "Pay Now" to proceed.
Step 3 : Once clicked, you're required to enter your national identity card number for verification. Kindly enter your national identity card number in the space provided then click "Continue Payment".
Step 4 : Kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 5 : After you're re-directed back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using Samsung Pay [KRW] in KALEOZ?
Follow these simple steps below to pay with Samsung Pay [KRW]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Online Payment" under "E-wallets" category, select "Samsung Pay" then click on Pay Now to proceed.
Step 3 : Only clicked, you will be directed to the payment page. You can pay by entering your phone number or by scanning the QR code provided.
Step 4 : After the payment is successfully paid, you will be redirected back to our website. You may contact the seller to deliver your order. You may
check your order status under the KALEOZ profile "My Orders" section.
How to pay using Lawson [JPY] in KALEOZ?
Follow these simple steps below to pay with Lawson [JPY]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Online Payment" under "Japan Cash Payment" category, select "Lawson" then click on Pay Now to proceed.
Step 3 : Once clicked, you will be provided with a group of numbers to proceed with the payment at the Lawson store. The guide was also provided at the below of the numbers.
Note : The account number provided can only be used once. A new group of numbers will be provided for the next order made.
Step 4 : After the payment is successfully paid, you will be redirected back to our website. You may contact the seller to deliver your order. You may
check your order status under the KALEOZ profile "My Orders" section.
How to pay using FamiPay Ewallet [JPY] in KALEOZ?
Follow these simple steps below to pay with FamiPay Ewallet [JPY]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Online Payment" under "E-Wallets" category, select "Famipay" then click on "Pay Now" to proceed.
Step 3 : Once clicked, you will be directed to the FamiPay website, kindly enter your FamiPay phone number and password then click login to proceed.
Step 4 : Kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 5 : After you're re-directed you back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using Pipay [USD] in KALEOZ?
Follow these simple steps below to pay with Pipay [USD]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Online Payment" under "E-Wallets" category, select "Pipay" then click on "Pay Now" to proceed.
Step 3 : Once clicked, you will be directed to the Pipay iPay88 merchant page to complete the transaction. On the payment page, kindly enter your PiPay wallet number in order to proceed.
Step 4 : Kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 5 : After you're re-directed you back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using Brazil Itau Bank [BRL] in KALEOZ?
Follow these simple steps below to pay with Brazil Itau Bank [BRL]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Online Banking", select "Brazil Itau Bank" then click on "Pay Now" to proceed.
Step 3 : Once clicked, you will be directed page for the order created and kindly enter the required info then click "Enter and Continue Payment". The payment order will expire in 4 hours. Please complete your payment before the order expire.
Step 4 : Kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 5 : After you're re-directed you back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using Brazil Banco do brazil [BRL] in KALEOZ?
Follow these simple steps below to pay with Brazil Banco do brazil [BRL]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Online Banking", select "Brazil Banco do brazil" then click on "Pay Now" to proceed.
Step 3 : Once clicked, you will be directed page for the order created and kindly enter all the required info then click "Enter and Continue Payment". The payment order will expire in 4 hours. Kindly complete your payment before the order expired.
Step 4 : Kindly follow the instructions provided to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 5 : After you're re-directed you back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using KakaoPay [KRW] in KALEOZ?
Follow these simple steps below to pay with KakaoPay [KRW]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Online Payment" under E-wallets category, select "KakaoPay" then click on "Pay Now" to proceed.
Step 3 : Once clicked, you will be directed to the Rapyd KaKaoPay page. Kindly follow the instructions provided to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 4 : After you're re-directed you back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using MyBank [EUR] in KALEOZ?
Follow these simple steps below to pay with MyBank [EUR]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Online Banking", select "Mybank" then click on "Pay Now" to proceed.
Step 3 : Once clicked, you will be directed to the MyBank official payment page. Kindly select your bank and fill in your email and surname in the provided space then click "Continui" to proceed.
Step 4 : Kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 5 : After you're re-directed you back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using Permata Bank [IDR] in KALEOZ?
Follow these simple steps below to pay with Permata Bank [IDR]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Online Payment", under "Transfer Virtual Account (Verifikasi Automatis)" select "PermataBank" then click on "Pay Now" to proceed.
Step 3 : Once clicked, you will be provided with the banking virtual account number. You may proceed to make the payment with the number given. You may pay via PermataBank Mobile apps or from other banks.
Note: The banking virtual account number can only be used ONCE. The order will be expired in 4 hours. Kindly complete the payment before the order expire.
Step 4 : After the payment is successful, the order will be processed automatically. You may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using TrueMoney E-wallet (THB) in KALEOZ?
What is TrueMoney E-wallet?
TrueMoney E-wallet is a specific version of the TrueMoney E-wallet designed for users in Thailand. It is a digital payment solution that enables individuals to conduct financial transactions using the Thai Baht currency. With TrueMoney E-wallet, users can securely store and manage their Thai Baht funds, make online and offline payments in the local currency, transfer money to other users, pay bills, purchase goods and services, and even withdraw cash from authorized agents, all within the Thai financial ecosystem. It provides a convenient and efficient way for individuals in Thailand to handle their day-to-day financial transactions using their smartphones.
Follow the steps to pay using TrueMoney E-wallet
Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now".
Step 2: You will be redirected to the payment checkout page by clicking "Pay Now".
Step 3: On the checkout page, choose "TrueMoney E-wallet" from the E-Wallets cat
Paying via Razer Cash with 7-Eleven/Physical Store
Razer Cash aims to provide a convenient solution to users of all circumstances. One of the options available is to pay through 7-Eleven! You can do so by following the steps below:Step 1: Select the products you wish to purchase, then proceed to the checkout page and choose Offline Payment > Physical Store > 7-ElevenStep 2: After clicking on "Create Payment", you'll be directed to the online secure payment page to proceed with the transaction. Review your order, check the box for the Terms of Service & Privacy Policy, then click "Pay Online".Step 3: A transaction ID and Verification Code will be shown on a receipt page for you. You can now pay for this order at any 7-Eleven outlet. We advise that buyers screenshot the receipt page and show it to the relevant 7-Eleven cashier for your own convenience.Step 4: After the cash payment is completed, please keep the payment receipt and contact our customer support via Kchat for payment confirmation.Step 5: Once the payment is made,
Is there a limit to the payment amount for a single order?
Yes, each user will have a preset single payment limit, weekly payment limit, and monthly payment limit. Users can contact our KALEOZ Support via Kchat to increase the payment limit.
Notes: Payment limits vary for all available currencies.