search
menu

Search User Guide

Why did my payment attempt fail?
It's possible that the payment you're referring to has been stopped by the payment source. When a payment is stopped, it may be a pattern associated with a higher-than-normal risk detected by the internal security system. Failed payment may be caused by one of the reasons below: Insufficient balance in your bank account/card. Incorrect payment details entered.Payment might not be able to proceed if the mobile number is unverified.  Payment limit reached. You are advised to use alternative payment methods available by selecting your country. Declined by the bank. Contact the respective bank to inquire about the issue. If you still have issues with your payment, try using different payment methods. If you wish to further check on your payment issue, please contact KALEOZ Support via Kchat.
Where to find my User ID for Nimo TV?
Nimo TV is a leading global game live streaming platform around the world. Watch the hottest PC games live stream, mobile games live stream, and esports live now. Purchase your Nimo TV diamonds at the lowest price from our trusted KALEOZ sellers to buy virtual gifts for your favorite live streamers. Users only need to provide the User ID. Check this out on where to find your Nimo TV User ID: Step 1. Launch your Nimo TV app. Step 2. Click on your "Me" on the bottom right of the main screen. Step 3. Your User ID is located right under your nickname.
Where to find my User ID for Blockman GO?
Blockman Go is a free Arcade game by Blockman GO Studio that includes minigames, chatting, and making new friends. There are various block-style minigames you can play. Various minigames allow multiple players to play together and continuously update the games. Players can join the game with just a simple tap. Purchase your G-Cube at the lowest price from our trusted KALEOZ sellers to enhance your gaming experience. Users only need to provide their User ID. Check this out on where to find your Blockman GO User ID: Step 1. Launch your Blockman GO mobile game. Step 2. Click on the Icon in the bottom right corner of the main screen. Your User ID can be found here.
I delivered the order to the buyer but the buyer insists that they did not receive the item(s). What can I do?
Encountering a refund request after delivering an order? Here's a comprehensive guide on how to handle the situation:Step 1: Understand the SituationPromptly review the details by clicking "Order Detail". Utilize KChat for effective communication with the customer, seeking to comprehend the reason behind their refund request.Step 2: Decline the RefundIf you decide not to approve the refund, take action within 24 hours. Navigate to the "Refuse Refund" option on the Order Details page and provide a clear and concise reason for your decision.Step 3: Service Dispute ResolutionEven after your refusal, the buyer can apply for a service dispute resolution within 72 hours, triggering a thorough investigation. If the buyer fails to respond, Kaleoz will consider the refund request waived, and the order amount will be automatically credited to your account.Step 4: Notification of DisputeIf the buyer escalates the refund request to a dispute, you will receive a notification. Stay vigilant and info
How do I check my order details?
Step 1: Login to your KALEOZ account. Mouse over your username to see your user panel then go to "My Orders".Step 2: You will see a list of all orders made. Find the order you wish to check and click on the order number (eg: KXXXXXXX). Step 3: Your order information will be displayed. Check the image below for an example.
How to find Flash Party ID?
About Flash PartyFlash Party is a Platform Fighting mobile game featuring vibrant characters to battle your friends with. Jump, dodge, and deflect incoming attacks and unleash an array of fighting moves on your opponents. Deliver the smackdown by knocking them off the arena floor using your best combo! Dominate in various game modes that include 1v1, 2v2, Brawl, Arena and Soccer Showdown, each with its own victory conditions. Unlock rewards like rare costumes, KO effects, as well as coins you can use to redeem items. Level up your heroes and increase your player proficiency the more you play! How to find Flash Party ID?Step 1: Tap your profile picture.Step 2: Your ID will be displayed.
How to find Phantasy Star Online 2 New Genesis Player ID?
Create your own infinitely unique character with powerful customization tools and embark on an adventure without end! Dash and glide across a vast open world with up to 32 other players and explore tons of new features to find new and exciting experiences. Purchase your AC Exchange Ticket at the lowest price from our trusted KALEOZ sellers to purchase items at the AC Shop and AC Scratch Tickets to strengthen your character. Users only need to provide the Player ID. Here is a quick guide to find Phantasy Star Online 2 New Genesis Player ID Step 1 : Open the Main Menu and select "Personal". Step 2 : Open "Character Info". Step 3: Place the cursor over "Stat Information" to view your Player ID displayed in "Basic Information".
How to buy Genshin Impact Genesis Crystals?
Genshin Impact is an open-world action role-playing game developed and published by Chinese game developer miHoYo. It is available on several platforms, such as Microsoft Windows, PlayStation 4, PlayStation 5, Android and IOS. Let's begins your journey across Teyvat, the fantasy world of Genshin Impact and reunite with your long-lost sibling to discover the mysteries of Teyvat. .guide-content { max-width: 650px; margin: 0 auto; padding: 20px; line-height: 1.6; box-sizing: border-box; } .guide-content p { margin-bottom: 20px; color: inherit; opacity: 0.9; background: linear-gradient(135deg, rgba(135, 206, 235, 0.15) 0%, rgba(30, 58, 138, 0.1) 100%); border-left: 4px solid #1e90ff; padding: 15px; border-radius: 8px; box-shadow: 0 2px 8px rgba(30, 144, 255, 0.1); font-size: 0.95em; } .guide-content h4 { color: #f7931e; font-size: 1.3em;
How to top up Cheap WeSing Kcoins in KALEOZ
Game Guide How to Top Up WeSing KCoins on KALEOZ – A Fast, Secure, and Affordable Recharge Guide Recharge your KCoins effortlessly in just a few steps with a fast, safe, and trusted service. KALEOZ June 16, 2026 5 min read In an era dominated by short-form video and instant messaging, a different kind of social platform has quietly captured the hearts of millions of music lovers worldwide. WeSing, developed by tech giant Tencent Music Entertainment, transforms your smartphone into a fully equipped, professional-grade karaoke studio. What Are WeSing KCoins and How Do They Work? Kcoins are the official in-app virtual currency used within the WeSing karaoke application. They act as a digital form of money that users purchase with real currency to unlock premium features and participate in the app's social economy. Why Choose K
How do I change my region setting?
Step 1: Click on the flag at the top right corner of the KALEOZ page. Step 2: From the Country/Region menu, select your country or region. Step 3: Click save to update your region.
How to buy Hay Day Diamonds in KALEOZ?
Hay Day is a freemium mobile farming game developed and published by Supercell. It is available for iOS and Android platforms. It is a farming simulator where you can plant crops and trees, raise animals, sell products, compete in derbies, and much more. How to buy Hay Day Diamonds in KALEOZ? Select the diamond denomination. Choose the package and enter your Hay Day Player TAG. Then select your payment method. Once payment is made, kindly contact the seller to deliver your order.  Where to find Player TAG? Tap the 'Friend List' icon on the bottom right. Then tap the 'Book' icon on the left side of the list. Player TAG is shown under the search bar. Follow the simple steps guide picture below:
How to duplicate an item listing? What is the "Duplicate" option?
What is the "Duplicate" option? The "Duplicate" option is a simple way of copying a product listing multiple times.Follow these simple steps to duplicate an item in your product list: Go to "My Product" and select the items you want to duplicate.  Click on the gear wheel icon on the side and then click ”Duplicate". Fill in the product title and click "Duplicate & Save item". You can refer to the visual guide below.
How to find my MICO ID?
About MICO LiveMICO Live is a clean and healthy social platform that will bring you to strike up a friendship and get started live streaming. There are many entertaining stories shared by popular people nearby and interactive live video streams performed by tons of talented broadcasters Worldwide. You can also capture and share moments, follow users that you like and discover accounts globally that share the same interests!How to find my MICO ID?Step 1: Proceed to your profile.Step 2: Your MICO ID is displayed under your username.
5 Tips for KALEOZ sellers
5 Tips for KALEOZ Sellers Whether you're a new seller or an experienced one, consistently providing excellent service can help you attract more customers, build trust, and increase your sales. Follow these best practices to improve your seller performance on KALEOZ. 1. Prioritize Customer Satisfaction Deliver Orders Quickly Fast delivery is one of the most important factors customers consider when choosing a seller. Complete orders as quickly as possible to meet customer expectations. If you're taking a break, unavailable, or temporarily out of stock, enable the Close Store feature to prevent customers from placing orders that you cannot fulfill promptly. Learn More: What is the "Close Store" feature? Respond to Buyers Professionally Reply to buyer messages promptly and politely. Friendly, helpful communication builds customer trust and encourages repeat purchases. Excellent customer service can: Increase customer satisfaction. Encourage repeat
How to make payment via Boost e-wallet [MYR] in KALEOZ?
Boost is an e-wallet that you can use to pay without the hassle of using physical cash. Boost is proudly Malaysia’s homegrown lifestyle e-wallet app that is both secure and rewarding. When it comes to topping up on the Boost, it’s as easy as one, two, three! Boost is now partners with 17 banks such as Maybank, CIMB, RHB Bank, Public Bank, Hong Leong Bank, and many more. Note: Boost pay is only available in Malaysian Currency (MYR). Step 1: Choose the product you want to purchase on the KALEOZ site, then add it to the shopping cart. Step 2: In your shopping cart, click on "Pay Now" to be directed to the payment checkout page. Step 3: On the checkout page, click "Online Payment" and select "Boost" under the E-Wallets category. Then, click on "Pay Now" to proceed. Step 4: A QR Code will be generated. Kindly login to your Boost Apps to proceed with payment. Step 5: In your Boost account, kindly click on the "Scan" icons located in the middle of the menu on the bottom page. S
What should I do about an abusive review?
KALEOZ is committed to maintaining a fair and respectful marketplace for both buyers and sellers. If you receive a review that violates our community standards, you can report it for investigation. Our moderation team will review each report and take appropriate action where necessary. What Can Be Reported? You may report reviews that contain inappropriate or abusive content, including but not limited to: Advertisements or promotional content Defamatory or slanderous statements Offensive or abusive language Harassment or personal attacks Spam or irrelevant content Any content that violates KALEOZ's platform policies How to Report an Abusive Review Log in to your KALEOZ seller account. Go to the Seller Info page. Locate the review you wish to report. Click the Report Abuse button next to the review. Submit you
How to Top Up Once Human Crystgin in KALEOZ
GAME GUIDE Once Human Recharge Guide – Fast & Reliable The safest and fastest way to recharge Once Human Crystgin KALEOZ Team August 21, 2026 5 min read Once, you were merely human. Now, you have the power to remake the world. Once Human is a Strange Worlds Survival Game set in a strange, post-apocalyptic future. Unite with friends to fight monstrous enemies, uncover secret plots, compete for resources, and build your own territory. Once, you were merely human. Now, you have the power to remake the world. Explore and Survive The World of Post-Apocalyptic Future You wake up in the middle of nowhere, with danger all around you. From hostile monsters to limited food and clean water, you'll need to stay alert and prepared. Stardust’s reach extends beyond living bein
How to find Character ID in Entropy 2099?
About Entropy 2099 Entropy 2099 is a strategy game developed by Puzala. BlueStacks app player is the best platform to play this Android game on your PC or Mac for an immersive gaming experience. Download Entropy 2099 on PC and join other returners as you rebuild your home after it was destroyed by the Grods. Top up Entropy 2099 coins from trusted and reputable sellers at KALEOZ.com accessible, safe, secure environment and cheapest rates. How to find Character ID in Entropy 2099? Step 1. Launch your Entropy 2099. Step 2. Click on your character logo on the top left of the main screen. Step 3. Your Character ID is displayed.
Loading...