Online transactions are fast and convenient, but they can expose your personal and financial information if proper precautions aren’t taken. Protect yourself with these essential tips: 1. Enable payment alerts Enable payment alerts from your wallet or bank account. Real-time notifications allow you to monitor your account activity and quickly detect any suspicious transactions. If you catch an alert in time, you might even be able to stop the transaction before the order is processed or delivered. 2. Log out after transactions Always log out after completing your shopping on KALEOZ, especially on shared or public devices. This helps prevent unauthorised access to your account, which could lead to unauthorised transactions, data leaks, or purchases being wrongly claimed. 3. Use strong and unique passwords Using strong and unique passwords is essential for keeping your KALEO

Step 1: Under "My Product", click on "Create new item"Step 2: Input the game name you wish to sell, then select the item type and platform. Step 3: Input the item details clearly in the particular column. Select a cover photo for your product. Step 4: You may click "Save and List Product" once you have done inputting all the details to list your product on sale. Or you may choose "Save as my Product" and list your product later.

This refund went through in the form of a reversal. In the case of a reversal, you won't see a refund credit on your statement—you'll just see the original authorization drop off your statement entirely after a few days. There will be no payment and no refund. It'll appear as if the whole transaction never happened. Your bank should be able to confirm this for you.

At KALEOZ, all user's order must be paid within 1 hour of creation. This guide explains what happens if payment is not completed within the given time period and what should I do if the order expires. Automatic Order Cancellation and Expiration If payment is not received within this period, the system will automatically cancel the order and update its status to Expired. There are no further action is required on your part to cancel the order. This automatic process is designed to prevent unpaid orders from Blocking product availability Allow other buyers to purchase the item Keep the marketplace running smoothly What should I do if my payment was successfully deducted but the order shows as expired? If your payment was successfully deducted but the order shows Expired, please feel free to contact our friendly KALEOZ Suppor

It may be a system delay issue that the payment sometimes might be stuck/delayed. Kindly contact our KALEOZ Support to capture the payment. Once your payment has been captured, your order will be paid automatically. 

Sellers are recommended to check the order status before delivering. Please ensure the order status is "Waiting delivery". REMINDER: Do check the quantity before delivering.