Support Message is another way for users to leave messages to KALEOZ. We recommend that users use Kchat instead of support messages to get quicker responses. Click HERE if you wish to leave us a message.*Please note that you are only able to leave us the font message in Support Message. Kindly contact us through Kchat if you wish to send us a picture/screenshot.Here's a short guide on how to use Support Message.Step 1. Go to "Support Message". Click "Send New Message to KALEOZ".Step 2. Type in the message then clicks "Send Message". You will receive our response shortly.

On KALEOZ platform, there are multiple ways to contact KALEOZ Customer Service and Support. 1. KALEOZ Support - Visit the "Contact Us" page, and click on the "KALEOZ Support" button to initiate a chat with KALEOZ support. 2. Support Message - Click on the "Support Message" option to send a new message to KALEOZ. - A customer service officer will respond to your message within 24 hours. 3. Facebook Messenger/Instagram Direct - You can also reach out to us by sending a message via Facebook Messenger or Instagram Direct. 4. KALEOZ Email - If you are unable to contact us through the above options, you can email us at [email protected]. Function Buttons in KALEOZ Support Chatbox: 1. Send Button: To send your message in the chatbox, type your message and click on the arrow button. This will send your message to the KALEOZ Support. 2. Attach Button (Bottom Left): The button located at the bottom left of the chatbox allows you to attach a picture or screenshot. Clicking on this button wi

Get ready to team up and battle it out in Pokémon UNITE! To take full advantage of recharge services on Kaleoz, you'll need your unique Support ID. Here's how to find it: Launch Pokémon UNITE on your device and log in to your account. Tap the avatar icon in the top left corner of the main screen, then scroll down and tap the settings icon. Click on "Account Settings", and your Support ID will be displayed. Tap on the Support ID or use the copy option to save it.

Important Notice: You cannot submit a seller application at this time because KALEOZ does not offer a withdrawal method for your currency. If your currency is not currently supported by KALEOZ for seller withdrawals, you will not be able to submit a seller application at this time. Currently, KALEOZ supports the following currencies for seller applications: MYR (Malaysian Ringgit) SGD (Singapore Dollar) PHP (Philippine Peso) THB (Thai Baht) VND (Vietnamese Dong)

Our fraud control system might have detected some unusual activities in your account.Once your account suspension has been lifted. Kindly login to your account. If the problem persists, you may try the following:Restart your internet connection point (modem)Only log in using the same device/IPTry to log in using a different web browserDisable your VPN when accessing our website (if using any)Reset your account login password

In KALEOZ, users can place orders from multiple sellers by adding products to their shopping cart and checking out in a single payment. A maximum of 5 orders can be added at one time. To add more than 5 orders, users may either remove an existing order or complete checkout for current orders before adding new ones. Upon clicking "Checkout", the total price for all items in the shopping cart will be displayed. /* ===== Scoped to .guide-article ONLY — no :root, no body ===== */ .guide-article { --guide-text: #2c3e50; --guide-text-secondary: #555e68; --guide-heading: #1a1a2e; --guide-accent: #4a6cf7; --guide-accent-hover: #3b5de7; --guide-border: #e2e8f0; --guide-note-bg: #fff8e1; --guide-note-border: #ffca28; --guide-note-text: #5d4e00; --guide-note-icon: #e6a700; --guide-step-num: #4a6cf7; --guide-step-num-bg: #eef2ff; --guide-card-bg: #f8fafc; --

In the Kaleoz Seller Portal, sellers can create and list new products by following a series of guided steps. Steps to Create and List Products Log in to the Kaleoz Seller Portal. Go to the Product page and click Create New Product. Select the game you want to list. Choose the appropriate category. Each game offers different options: Top Up: UID top-up. Denominations are pre-set.Game Offers: Custom products. Multiple items can be listed.Currency: In-game currency. Units are fixed. According to the category, follow the corresponding steps below: Category: Top Up Select Top Up as the category, then click Save draft and continue editing product.Enter Delivery Instructions (maximum 200 characters). P

Note: - Not all payment methods are eligible for refunds.- Refunds do not include any processing or handling fees charged by the payment merchant. - KALEOZ shall not be responsible for any handling fees incurred by the payment merchant during the refund process. When your order is cancelled by the seller, the order amount will be credited to your KALEOZ Account Balance by default. This balance can be used immediately for new purchases, making it a fast and convenient option without any extra fees. If, unfortunately, there is no suitable offer for the item you want and you decide to request a payment refund, please contact our KALEOZ Support Team. Refunds are only available for eligible payment methods, and our team will assist you with the process. Frequently Asked Questions (FAQ) When an order is refunded, why is the amount in my KALEO

Account currency determines the currency used to display prices and the payment methods available on your account. For example, if your account currency is MYR, prices and payment methods will be based on MYR. Users may change the account currency by contacting our Kaleoz Support team. Please follow the steps below: Kindly contact Kaleoz Support via Kchat. https://livechat.seagm.com/api/redirect/kaleoz-livechat Let Kaleoz Support know that you would like to change your account currency, and provide the email address registered to your Kaleoz account. Kaleoz Support will assist you further with your request. PLEASE NOTE: •If you have previously created an order using your current currency, you will no longer be able to change the acc

KALEOZ user could change their account language based on their preference. Here are the steps for changing your account language. Log in to your KALEOZ account. Click on your Country/Region option on top left of the page. A small pop-up window will appeared. Select the desired language, then click "Save Settings". If you have any questions, please contact our Customer Support team. :root{--art-bg:transparent;--art-text:#3a3632;--art-heading:#1a1714;--art-muted:#6e6960;--art-subtle:#7a8a9e;--art-accent:#3b82f6;--art-accent-dim:rgba(59,130,246,.15);--art-card-bg:rgba(0,0,0,.03);--art-card-border:rgba(0,0,0,.08);--a

Staying updated on the latest game top-ups is essential for every gamer. KALEOZ frequently adds new options, but locating them quickly can be challenging. This guide provides simple and clear steps to help you find the most recently added game top-ups with ease. Go to the official KALEOZ website. Scroll down the homepage until you reach the section labeled 'New Games'. Click on the game you are interested in to open its product page and view all available listings. Note: We recommend checking this section regularly as our catalog is updated frequently. If you cannot find a specific game, you can also use the search bar at the top of the page to check for its availability.

If you’ve recently changed your mobile number and need to update the details on your Kaleoz account, don’t worry—the process is quick and straightforward. Simply follow the step-by-step instructions below to successfully update your information. Note: Your mobile number can only be updated once every 90 days. Steps to Follow Visit the following link: https://member.seagm.com/ucp/security/info In the Mobile Number section, select the option labeled [Modify phone] to start updating your mobile number. To proceed you will need to verify your identity using one of the available verification options. Select your preferred method and click [Send Verification Code].

Want to stay ahead in the gaming world? KALEOZ is your go-to destination for popular game top-ups and digital gaming products. This guide will help you discover the most in-demand games and top-up options, so you can power up your favorite titles instantly and stay ahead of the competition. Step 1: Go to the official KALEOZ website. Step 2: Scroll down a little at homepage to find the section labelled “Popular Mobile Games” or “Popular PC Games.” Tip: Check KALEOZ regularly to discover popular game top-ups, trending titles, and great deals that help you get more value from your gaming experience. If you have any questions, please contact our Customer Support team. :root{--art-bg:transparent;--art-text:#3a3632;--art-heading:#1a1714;--art-muted:#6e6960;--art-subtle:#7a8a9e;--art-accent:#3b82f6;--art-accent-dim:rgba(59,

Note: 1. A processing fee is automatically applied at checkout. The applicable fee may vary and is subject to change without prior notice. 2. PayNow (SGD) is only available when Singapore Dollar (SGD) is selected as the payment currency for the Singapore region. 3. Ensure that your Virtual Private Network (VPN) is disabled before proceeding with checkout. Step 1: Select your products on KALEOZ, then click "PayNow" to proceed to the checkout page. Step 2: Select PayNow as your payment method, then click "Create Payment." Step 3: You will be redirected to the Tazapay PayNow payment page. Step 4: Follow the on-screen instructions to complete your payment. After the transaction is successful, wait for the payment gateway to automatically redirect y

A Payment PIN is required to authorize payments using your KALEOZ account balance. Setting up a Payment PIN helps you complete payments securely and protects your funds against unauthorized use. For enhanced security, we recommend changing your Payment PIN regularly. Note: The same procedure applies when changing or resetting your Payment PIN. Follow the steps below to set up your Payment PIN: Go to the Set Payment PIN page. Select your preferred verification method, then click Send Verification Code. Enter the verification code you received. Enter a 6-digit Payment PIN. Re-enter your 6-digit

If you’ve recently changed your email address and need to update your Kaleoz account, the process is quick and straightforward. Just follow the step-by-step instructions below to successfully refresh your contact details and ensure you keep receiving important notifications. Note:Your email can only be updated once every 90 days. Steps to Follow Visit the following link: https://member.seagm.com/ucp/security/info In the Email section, select the [Modify email] option to begin updating your contact information. To proceed, you'll need to complete a quick two-factor authentication (2FA) check. Simply click Send verification code to receive your verification code.

1. Offline Payment Method - Fund Transfer via Internet Banking/ATM/CDM If your funds have been successfully debited from your bank account or cash has been transferred, please save or take a screenshot of the payment receipt as proof. Contact our Kaleoz Support via LiveChat immediately to claim your order payment. All manual transfer payments require contacting our support team to proceed with order collection. 2. Online Payment Method - Credit/Debit Card, Cryptocurrency, E-wallets, etc. If your payment was successfully deducted but your Kaleoz order status under "My Orders" remains unpaid or expired, the possible reasons are: (a) Pre-Authorized Payments (Failed Transactions) Your bank may temporarily hold the payment while waiting for confirmation from the merchant. If our Kaleoz Support confirms the transaction was unsuccessful, the payment should be returned to your account within a few days, depending on your bank’s processing time. (b) Payment Processing Delays Some payments

Important: We have received reports of social media accounts impersonating KALEOZ. To maintain a safe trading environment, all users are advised to remain vigilant and be cautious of impersonation scams occurring outside the KALEOZ platform. What Are the Risks? Scammers may create fake profiles, pages, or accounts claiming to represent KALEOZ. Their goal is to mislead users into: Sharing sensitive account or personal information. Making payments or conducting trades outside the official KALEOZ website. Clicking on malicious links or downloading harmful files. Warning: Engaging with impersonators may result in financial loss, identity theft, or compromised account access. Our Commitment to Safety KALEOZ does n