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Search User Guide

How do I make a purchase on KALEOZ?
1. Choose your game Sign in to KALEOZ or register a SEAGM ID on www.seagm.com. Choose the game you wish to browse by going to the BUY page or searching it directly from the search box. 2. Choose your item Use the filter to choose server, price and etc. Next, click the product title to go into the product page. Enter all the required information about your purchase and click “Add to cart”. 3. Complete checkout Check the items in your shopping cart and then click “Checkout” to make payment. 4. Receive Items Contact the seller via KChat to notify them of your order and wait for your item delivery.
Why did my payment attempt fail?
It's possible that the payment you're referring to has been stopped by the payment source. When a payment is stopped, it may be a pattern associated with a higher-than-normal risk detected by the internal security system. Failed payment may be caused by one of the reasons below: Insufficient balance in your bank account/card. Incorrect payment details entered.Payment might not be able to proceed if the mobile number is unverified.  Payment limit reached. You are advised to use alternative payment methods available by selecting your country. Declined by the bank. Contact the respective bank to inquire about the issue. If you still have issues with your payment, try using different payment methods. If you wish to further check on your payment issue, please contact KALEOZ Support via Kchat.
Where to find my User ID for Nimo TV?
Nimo TV is a leading global game live streaming platform around the world. Watch the hottest PC games live stream, mobile games live stream, and esports live now. Purchase your Nimo TV diamonds at the lowest price from our trusted KALEOZ sellers to buy virtual gifts for your favorite live streamers. Users only need to provide the User ID. Check this out on where to find your Nimo TV User ID: Step 1. Launch your Nimo TV app. Step 2. Click on your "Me" on the bottom right of the main screen. Step 3. Your User ID is located right under your nickname.
How to find my Business Registration No. in Counter:Side - SEA?
About Counter:Side - SEA Counter:Side is a next-gen mobile RPG set in an apocalyptic world. You will take on the role of a CEO, assigning Counters to fight against unknown monsters and protect the world. Each Counter in the game has unique Live2D effects. Various high-tech ships and Counters with seven different roles offer countless squad forming options to win the battle! How to find the Business Registration No.Step 1: Click your "Profile".Step 2: The Business Registration No. is displayed.
How to find the user ID in MARVEL Super War (SEA)?
About MARVEL Super War (SEA)MARVEL Super War is a classic representation of the MOBA genre, with three lines and a 5 vs 5 team battle layout. Featuring all our favorite heroes from the MARVEL comic book universe, including Spider-Man, X-Men, Iron Man, Hawkeye, Deadpool and many others.1. Proceed to your profile.2. Tap the QR code.3. Your user ID will be displayed.
Where to find my User ID for Blockman GO?
Blockman Go is a free Arcade game by Blockman GO Studio that includes minigames, chatting, and making new friends. There are various block-style minigames you can play. Various minigames allow multiple players to play together and continuously update the games. Players can join the game with just a simple tap. Purchase your G-Cube at the lowest price from our trusted KALEOZ sellers to enhance your gaming experience. Users only need to provide their User ID. Check this out on where to find your Blockman GO User ID: Step 1. Launch your Blockman GO mobile game. Step 2. Click on the Icon in the bottom right corner of the main screen. Your User ID can be found here.
How do I check my order details?
Step 1: Login to your KALEOZ account. Mouse over your username to see your user panel then go to "My Orders".Step 2: You will see a list of all orders made. Find the order you wish to check and click on the order number (eg: KXXXXXXX). Step 3: Your order information will be displayed. Check the image below for an example.
How to find Phantasy Star Online 2 New Genesis Player ID?
Create your own infinitely unique character with powerful customization tools and embark on an adventure without end! Dash and glide across a vast open world with up to 32 other players and explore tons of new features to find new and exciting experiences. Purchase your AC Exchange Ticket at the lowest price from our trusted KALEOZ sellers to purchase items at the AC Shop and AC Scratch Tickets to strengthen your character. Users only need to provide the Player ID. Here is a quick guide to find Phantasy Star Online 2 New Genesis Player ID Step 1 : Open the Main Menu and select "Personal". Step 2 : Open "Character Info". Step 3: Place the cursor over "Stat Information" to view your Player ID displayed in "Basic Information".
How to find Flash Party ID?
About Flash PartyFlash Party is a Platform Fighting mobile game featuring vibrant characters to battle your friends with. Jump, dodge, and deflect incoming attacks and unleash an array of fighting moves on your opponents. Deliver the smackdown by knocking them off the arena floor using your best combo! Dominate in various game modes that include 1v1, 2v2, Brawl, Arena and Soccer Showdown, each with its own victory conditions. Unlock rewards like rare costumes, KO effects, as well as coins you can use to redeem items. Level up your heroes and increase your player proficiency the more you play! How to find Flash Party ID?Step 1: Tap your profile picture.Step 2: Your ID will be displayed.
I delivered the order to the buyer but the buyer insists that they did not receive the item(s). What can I do?
Encountering a refund request after delivering an order? Here's a comprehensive guide on how to handle the situation:Step 1: Understand the SituationPromptly review the details by clicking "Order Detail". Utilize KChat for effective communication with the customer, seeking to comprehend the reason behind their refund request.Step 2: Decline the RefundIf you decide not to approve the refund, take action within 24 hours. Navigate to the "Refuse Refund" option on the Order Details page and provide a clear and concise reason for your decision.Step 3: Service Dispute ResolutionEven after your refusal, the buyer can apply for a service dispute resolution within 72 hours, triggering a thorough investigation. If the buyer fails to respond, Kaleoz will consider the refund request waived, and the order amount will be automatically credited to your account.Step 4: Notification of DisputeIf the buyer escalates the refund request to a dispute, you will receive a notification. Stay vigilant and info
How to find my MICO ID?
About MICO LiveMICO Live is a clean and healthy social platform that will bring you to strike up a friendship and get started live streaming. There are many entertaining stories shared by popular people nearby and interactive live video streams performed by tons of talented broadcasters Worldwide. You can also capture and share moments, follow users that you like and discover accounts globally that share the same interests!How to find my MICO ID?Step 1: Proceed to your profile.Step 2: Your MICO ID is displayed under your username.
How to duplicate an item listing? What is the "Duplicate" option?
What is the "Duplicate" option? The "Duplicate" option is a simple way of copying a product listing multiple times.Follow these simple steps to duplicate an item in your product list: Go to "My Product" and select the items you want to duplicate.  Click on the gear wheel icon on the side and then click ”Duplicate". Fill in the product title and click "Duplicate & Save item". You can refer to the visual guide below.
How do I change my region setting?
Step 1: Click on the flag at the top right corner of the KALEOZ page. Step 2: From the Country/Region menu, select your country or region. Step 3: Click save to update your region.
How to buy Hay Day Diamonds in KALEOZ?
Hay Day is a freemium mobile farming game developed and published by Supercell. It is available for iOS and Android platforms. It is a farming simulator where you can plant crops and trees, raise animals, sell products, compete in derbies, and much more. How to buy Hay Day Diamonds in KALEOZ? Select the diamond denomination. Choose the package and enter your Hay Day Player TAG. Then select your payment method. Once payment is made, kindly contact the seller to deliver your order.  Where to find Player TAG? Tap the 'Friend List' icon on the bottom right. Then tap the 'Book' icon on the left side of the list. Player TAG is shown under the search bar. Follow the simple steps guide picture below:
How to top up Cheap WeSing Kcoins in KALEOZ
Game Guide How to Top Up WeSing KCoins on KALEOZ – A Fast, Secure, and Affordable Recharge Guide Recharge your KCoins effortlessly in just a few steps with a fast, safe, and trusted service. KALEOZ June 16, 2026 5 min read In an era dominated by short-form video and instant messaging, a different kind of social platform has quietly captured the hearts of millions of music lovers worldwide. WeSing, developed by tech giant Tencent Music Entertainment, transforms your smartphone into a fully equipped, professional-grade karaoke studio. What Are WeSing KCoins and How Do They Work? Kcoins are the official in-app virtual currency used within the WeSing karaoke application. They act as a digital form of money that users purchase with real currency to unlock premium features and participate in the app's social economy. Why Choose K
How to find my Onmyoji Arena Player ID
About Onmyoji Arena Onmyoji Arena is a MOBA game that has elegant Japanese aesthetics and original voice talents to faithfully recreate Kyoto in the Heian era. Top up your Jade in KALEOZ with the lowest and most reasonable price. Customers only need to provide the Player ID and Character Name. How to check Onmyoji Arena Player ID? Step 1. Log in to the game. Step 2. Click on the avatar located in the top left corner of the main screen. Step 3. Your Onmyoji Arena Player ID will be displayed. Follow the simple steps guide picture below:
How to find Ensemble Stars Music User ID?
Ensemble Stars!! Music, the all-direction immersive mobile rhythm game, the essential sequel of Ensemble Stars! Basic, will be released soon! Idols from Yumenosaki Academy start their brand-new journey. You will surely find your ideal type among all 49 stylish, shining stars! Purchase your ES Points at the lowest price from our trusted KALEOZ sellers to summon stylish idols and purchase costumes for the idols from the shop. Users only need to provide the User ID. Here is a quick guide to find Ensemble Stars Music User ID Step 1 : Tap on the idol icon on the left top corner. Step 2 : Your UID will be displayed on the left top. Step 3: Tap on "Copy" to copy your UID.
How do I double-check my order game UID before making payment?
Buyers could double-check the purchase order's input UID before making payment in the shopping cart. This is to prevent the products from being delivered to the wrong UID. Notes: The seller did not take any responsibility for the UID mistake. Once the seller completes the top-up based on the UID you provided, the order is not available for refund or change of UID.There are two ways that you could check your UID before making a payment.I) On Product Page: You could check your UID here before adding the product to the cart.II) In Shopping Cart: Before the payment, click on the "Order Information" to check the UID.
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