Search User Guide
How do I leave a message for KALEOZ? What is Support Message?
Support Message is another way for users to leave messages to KALEOZ. We recommend that users use Kchat instead of support messages to get quicker responses. Click HERE if you wish to leave us a message.*Please note that you are only able to leave us the font message in Support Message. Kindly contact us through Kchat if you wish to send us a picture/screenshot.Here's a short guide on how to use Support Message.Step 1. Go to "Support Message". Click "Send New Message to KALEOZ".Step 2. Type in the message then clicks "Send Message". You will receive our response shortly.
How to pay using iDEAL [EUR] in KALEOZ?
Follow these simple steps below to pay with iDEAL [EUR]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Under "Online Banking" category, select "iDEAL [of your choices]" then click on Pay Now to proceed.
Step 3 : Kindly follow the on-screen instructions to complete the whole transaction. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 4 : After you're redirected back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
Why is the transaction amount charged on my bank account/e-wallet different from the amount shown on my order?
KALEOZ provides different kinds of payment channels for the convenience of customers from all countries to make payments. However, some of the service providers might charge certain processing fees on the transactions made, based on the agreed rate which can be found under the list of KALEOZ payment methods.
As the processing fee for each payment method is different, it is excluded from the order price. Once you have selected the payment method, our system will automatically calculate the total price, including the processing fees.
[Total Price = Order checkout price + Processing fees]Example: [i] Price before finalizing checkout: [ii] Fees applied after the user selected the payment method [Finalize]:
How to find my Super Mecha Champions User ID?
About Super Mecha Champions
Super Mecha Champions is an action shooter featuring mecha combats, which sets the scene in a neo-futuristic Alpha City. An exciting battle is taking place here, you need to overcome opponents with cutting-edge weapons, magnificent mechas, and vehicles, aiming for the highest honor of being a champion!
Top up your Crystals in KALEOZ with the lowest and most reasonable price. You only need to provide the User ID and User Name.
How to check Super Mecha Champions UID?
Step 1. Log in to the game.
Step 2. Click on the avatar located in the top left corner of the main screen.
Step 3. Your Super Mecha Champions User ID will be displayed.
Follow the simple steps guide picture below:
How to find My Hero ID in My Heroes?
About My Heroes: SEA
"My Heroes" is a classic pixel-style barrage shooting ARPG game that players can freely team up for adventure. The game is centered on the pursuit of refreshing and exciting barrage shooting battles, with a high degree of freedom and strategic Diablo-style building and development gameplay, creating an interesting pixel adventure world for players. Top up My Heroes Gems from trusted and reputable sellers at KALEOZ.com accessible, safe, secure environment and cheapest rates.
How to find Hero ID in My Heroes?
Step 1. Launch your My Heroes: SEA .
Step 2. Click on your character logo on the top left of the main screen.
Step 3. Your Hero ID was located right under your username.
Where to find my Light of Thel: Glory of Cepheus (SEA) user ID?
About Light of Thel: Glory of Cepheus (SEA)
Light of Thel: Glory of Cepheus (SEA) is an action-adventure game for mobile devices, set in an open, expansive world. It features gorgeous cartoon-style animation, slick visuals, a cute and colorful cast of characters, and a rich variety of game modes to satisfy all your fantasy cravings! Top up Light of Thel: Glory of Cepheus (SEA) crystals from trusted and reputable sellers at KALEOZ.com accessible, safe, secure environment, and cheapest rates.
How to find User ID in Light of Thel: Glory of Cepheus?
Step 1. Launch your Light of Thel: Glory of Cepheus.
Step 2. Click on your character logo on the top left of the main screen.
Step 3. Your User ID will be displayed.
How to check Goddess of Victory: NIKKE User ID?
About Goddess of Victory: NIKKE
Goddess of Victory: NIKKE is a third-person shooter game developed by Shift Up and published by Level Infinite. The game was released globally for Android and iOS in 2022. The role-playing game is free-to-play and features a gacha game system as a method for monetization.
Top up your Gems in KALEOZ with the lowest and reasonable price. Customers only need to provide their User ID and Character Name.
How to check Goddess of Victory: NIKKE User ID ?
Step 1. Log in to the game.
Step 2. Click on the avatar located in the top left corner of the main screen.
Step 3. Your Goddess of Victory: NIKKE User ID will be displayed.
Follow the simple steps guide picture below:
Where can I find my Account ID for Puzzles & Survival?
Puzzles & Survival is a Match-3 Puzzle strategy game published by 37GAMES. The game features include killing zombies by solving puzzles with strategy and tactics and building a sanctuary to lead survivors to the last bastion of humanity. It combines a tactical wargame and casual puzzle gameplay and an innovative post-apocalyptic for players to experience.
Purchase your Diamonds and Vouchers at the lowest price from our trusted KALEOZ sellers to enhance your gaming experience. Users only need to provide the Account ID.
Check this out on where to find your Puzzles & Survival's Account ID:
Step 1: Launch your Puzzles & Survival mobile game.
Step 2: Click on the "Settings" on the bottom right corner of the main screen, then click on "Account".
Step 3: Your Account ID can be found here.
How to pay using KakaoPay [KRW] in KALEOZ?
Follow these simple steps below to pay with KakaoPay [KRW]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Online Payment" under E-wallets category, select "KakaoPay" then click on "Pay Now" to proceed.
Step 3 : Once clicked, you will be directed to the Rapyd KaKaoPay page. Kindly follow the instructions provided to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 4 : After you're re-directed you back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to Redeem a Roblox Gift Card?
Note: Roblox Gift Cards can only be redeemed in a browser at Roblox.com/redeem - they can't be redeemed in the Roblox mobile app or any video game console.Step-by-Step Instructions: 1. Go to the Roblox Redemption Page. 2. Log in to your Roblox account. 3. Redeem the Gift Card: - Enter the PIN code in the provided field. - Click "Redeem" to proceed.
- A success message will appear once the credit has been successfully added to your account. By following these steps, you can easily redeem your Roblox Gift Card and enjoy your new credit.
How to find Lovebrush Chronicles User ID?
Lovebrush Chronicles is a narrative romance game set in a multiverse. With lots of beautiful original artwork and intricate background music, Lovebrush Chronicles will immerse you in tales of romance and adventure and traveling through many other worlds to find your love, which is where your tales begin.
Purchase Diamonds at the lowest price from our trusted KALEOZ sellers to summon new characters to travel the world and chase your dreams. Users only need to provide the User ID.
Here is a quick guide to find Lovebrush Chronicles User ID
Step 1 : Launch the game.
Step 2: Tap the character profile icon in the bottom left corner.
Step 3: Your User ID will be appear as Student ID. Tap on the "+" icon to copy your User ID.
Seller Assistant FAQ
How to recruit a seller assistant on KALEOZ
To recruit a seller assistant, please refer to the steps below:
Click on your username as displayed and choose “My Assistant” from the drop-down list.
Insert the email address of the person you wish to recruit in the “User email address” box and click “Send”.
Once the recruitment email has been sent, the user will receive an invitation from you and the user is required to click “Accept” in order to become your seller assistant.
What is a seller assistant & what do they do?
A seller assistant can assist in managing orders, product management and also chat with the buyers via Kchat. Take note that the invitation is only valid for 24 hours.
Does the seller assistant require a registered KALEOZ account?
Yes, this is compulsory.
Can a user become a seller assistant of more than one seller?
No, this is not allowed.
Can a seller assistant apply to become a seller?
Once you become an assistant, you’re not eligible
How to pay using TrueMoney E-wallet (THB) in KALEOZ?
What is TrueMoney E-wallet?
TrueMoney E-wallet is a specific version of the TrueMoney E-wallet designed for users in Thailand. It is a digital payment solution that enables individuals to conduct financial transactions using the Thai Baht currency. With TrueMoney E-wallet, users can securely store and manage their Thai Baht funds, make online and offline payments in the local currency, transfer money to other users, pay bills, purchase goods and services, and even withdraw cash from authorized agents, all within the Thai financial ecosystem. It provides a convenient and efficient way for individuals in Thailand to handle their day-to-day financial transactions using their smartphones.
Follow the steps to pay using TrueMoney E-wallet
Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now".
Step 2: You will be redirected to the payment checkout page by clicking "Pay Now".
Step 3: On the checkout page, choose "TrueMoney E-wallet" from the E-Wallets cat
How do I setup quick replies and use it in KChat?
Step 1: Go to the KChat Settings page.Step 2: You may save the frequently used message under the Quick Reply settings section. You can set up to 10 quick replies with a maximum of 250 words each.
Step 3: Click "Save" once you have input the messages.
Step 4: Start a chat on the KChat page. Click on the "Quick Reply" icon right beside the text box.
Step 5: When the list of saved quick replies pops up, select the one you'd like to send.
Step 6: Once a Quick Reply is selected, the message will be sent.
Notes: You can add, remove or edit your quick replies by clicking the "Edit" icon.
How to find my Business Registration No. for Counter:Side?
Counter:Side is a 2D strategic RPG mobile game published by Zilong Game Limited. Counter:Side is a free-to-play RPG featuring more than 100 characters fighting in a Virtual World. Players play as the CEO of the Future Affairs Company and recruit Counters to build an army to fight against monsters to protect the world.In order to enhance the gaming experience, players will purchase reload services for Counter:Side. You can purchase the cheapest reload services here at KALEOZ.com in a safe and secure environment. Players only need to provide Business Registration No. and Nickname.Check this out on how to find your Business Registration No. and Nickname:Step 1. Launch your Counter:Side mobile game.Step 2. Click on the circle located on the top left corner of the main screen.Step 3. Your Nickname and Business Registration No. are located right under the experience bar.
How to find my RID and Server for MU Archangel?
MU Archangel is a mobile MMORPG game published by Webzen. MU Archangel provides a classic MU experience for players to play on mobile devices. There are 3 different classes for players to choose from - Dark Knight, Dark Wizard, or Elf. The classic elements of PC MMORPG MU Online have been reflected on mobile devices, providing users with the best MU gaming experience.Purchase MU Archangel Diamonds from us to enhance your gaming experience in a safe and secure environment. Players only need to provide RID and Server.Check this out on how to find your RID and Server:Step 1. Launch your MU Archangel mobile game.Step 2. Expand the menu by clicking on the Circle located on the bottom right of the main screen. Open the "Settings".Step 3. Go to "Account" tab. You may find your RID and Server here.
How to find my Space ID for Super Sus -Who Is The Impostor?
Super Sus -Who Is The Impostor is the social deduction action game by PIProductions. Play with the other 9 real players as you attempt to hold your spaceship together and survive, but be careful. One or more random players among the spacecrews are Impostors bent on killing everyone!
Most players will top up Golden Star to purchase Super Pass to enhance their gaming experience. Purchase your Golden Star top up at the lowest price from our trusted KALEOZ sellers. The player only needs to provide a Space ID and Character Name.
Check this out on how to find your Space ID and Character Name:
Step 1. Launch your Super Sus - Who Is The Impostor mobile game.
Step 2. Click on the avatar located in the top left corner of the main screen.
Step 3. Your Space ID is located on the top left corner of the Homepage.
How to find my Kumu Live User ID?
Kumu Live is a pinoy community platform where you can just hang out, explore the many livestreams the Kumunity has to offer, meet and chat with fellow Filipinos all around the world. Join the coolest Pinoy live streaming community!
Enhance your interactive experience by purchasing Kumu Coins to buy virtual gifts for your favorite live streamers. Purchase your Kumu Coins at the lowest price from our trusted KALEOZ sellers. Users only need to provide the Kumu User ID (Kumu Username).
Check this out on how to find your Kumu Live User ID:
Step 1. Launch your Kumu Live app.
Step 2. Your User ID is located right above your profile pic.
Step 3. You may double confirm your User ID by clicking on "Edit Profile", your Username was your Kumu User ID.