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Why is the transaction amount charged on my bank account/e-wallet different from the amount shown on my order?
KALEOZ provides different kinds of payment channels for the convenience of customers from all countries to make payments. However, some of the service providers might charge certain processing fees on the transactions made, based on the agreed rate which can be found under the list of KALEOZ payment methods. As the processing fee for each payment method is different, it is excluded from the order price. Once you have selected the payment method, our system will automatically calculate the total price, including the processing fees. [Total Price = Order checkout price + Processing fees]Example: [i] Price before finalizing checkout: [ii] Fees applied after the user selected the payment method [Finalize]: 
How to pay using iDEAL [EUR] in KALEOZ?
Follow these simple steps below to pay with iDEAL [EUR]: Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page. Step 2 : Under "Online Banking" category, select "iDEAL [of your choices]" then click on Pay Now to proceed. Step 3 : Kindly follow the on-screen instructions to complete the whole transaction. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction. Step 4 : After you're redirected back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using KakaoPay [KRW] in KALEOZ?
Follow these simple steps below to pay with KakaoPay [KRW]: Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page. Step 2 : Select "Online Payment" under E-wallets category, select "KakaoPay" then click on "Pay Now" to proceed. Step 3 : Once clicked, you will be directed to the Rapyd KaKaoPay page. Kindly follow the instructions provided to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction. Step 4 : After you're re-directed you back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
What is the "Close Store" feature?
If you want to take a break and are unwilling/unable to accept orders, you can use the Close Store feature. This feature allows KALEOZ sellers to close their store temporarily, without losing any account data or their seller status. While your store is closed, all of your listings will be inactive, and buyers will not be able to place new orders from your store. However, you can still log in to your KALEOZ account normally during that period.How do I use the Close Store feature? Step 1: Log in to your KALEOZ account and go to "My Product". Step 2: Click the "Close Store" button to close your store temporarily. Step 3: Resume your business by clicking the "Open Store" button at any time you want.
How to check Goddess of Victory: NIKKE User ID?
About Goddess of Victory: NIKKE Goddess of Victory: NIKKE is a third-person shooter game developed by Shift Up and published by Level Infinite. The game was released globally for Android and iOS in 2022. The role-playing game is free-to-play and features a gacha game system as a method for monetization. Top up your Gems in KALEOZ with the lowest and reasonable price. Customers only need to provide their User ID and Character Name. How to check Goddess of Victory: NIKKE User ID ? Step 1. Log in to the game. Step 2. Click on the avatar located in the top left corner of the main screen. Step 3. Your Goddess of Victory: NIKKE User ID will be displayed. Follow the simple steps guide picture below:
How to find My Hero ID in My Heroes?
About My Heroes: SEA "My Heroes" is a classic pixel-style barrage shooting ARPG game that players can freely team up for adventure. The game is centered on the pursuit of refreshing and exciting barrage shooting battles, with a high degree of freedom and strategic Diablo-style building and development gameplay, creating an interesting pixel adventure world for players. Top up My Heroes Gems from trusted and reputable sellers at KALEOZ.com accessible, safe, secure environment and cheapest rates. How to find Hero ID in My Heroes? Step 1. Launch your My Heroes: SEA . Step 2. Click on your character logo on the top left of the main screen. Step 3. Your Hero ID was located right under your username. 
Where to find my Light of Thel: Glory of Cepheus (SEA) user ID?
About Light of Thel: Glory of Cepheus (SEA) Light of Thel: Glory of Cepheus (SEA) is an action-adventure game for mobile devices, set in an open, expansive world. It features gorgeous cartoon-style animation, slick visuals, a cute and colorful cast of characters, and a rich variety of game modes to satisfy all your fantasy cravings! Top up Light of Thel: Glory of Cepheus (SEA) crystals from trusted and reputable sellers at KALEOZ.com accessible, safe, secure environment, and cheapest rates. How to find User ID in Light of Thel: Glory of Cepheus? Step 1. Launch your Light of Thel: Glory of Cepheus. Step 2. Click on your character logo on the top left of the main screen. Step 3. Your User ID will be displayed.
How to find my Super Mecha Champions User ID?
About Super Mecha Champions Super Mecha Champions is an action shooter featuring mecha combats, which sets the scene in a neo-futuristic Alpha City. An exciting battle is taking place here, you need to overcome opponents with cutting-edge weapons, magnificent mechas, and vehicles, aiming for the highest honor of being a champion! Top up your Crystals in KALEOZ with the lowest and most reasonable price. You only need to provide the User ID and User Name. How to check Super Mecha Champions UID? Step 1. Log in to the game. Step 2. Click on the avatar located in the top left corner of the main screen. Step 3. Your Super Mecha Champions User ID will be displayed. Follow the simple steps guide picture below:
Where can I find my Account ID for Puzzles & Survival?
Puzzles & Survival is a Match-3 Puzzle strategy game published by 37GAMES. The game features include killing zombies by solving puzzles with strategy and tactics and building a sanctuary to lead survivors to the last bastion of humanity. It combines a tactical wargame and casual puzzle gameplay and an innovative post-apocalyptic for players to experience. Purchase your Diamonds and Vouchers at the lowest price from our trusted KALEOZ sellers to enhance your gaming experience. Users only need to provide the Account ID. Check this out on where to find your Puzzles & Survival's Account ID: Step 1: Launch your Puzzles & Survival mobile game. Step 2: Click on the "Settings" on the bottom right corner of the main screen, then click on "Account". Step 3: Your Account ID can be found here.
How to find Lovebrush Chronicles User ID?
Lovebrush Chronicles is a narrative romance game set in a multiverse. With lots of beautiful original artwork and intricate background music, Lovebrush Chronicles will immerse you in tales of romance and adventure and traveling through many other worlds to find your love, which is where your tales begin. Purchase Diamonds at the lowest price from our trusted KALEOZ sellers to summon new characters to travel the world and chase your dreams. Users only need to provide the User ID. Here is a quick guide to find Lovebrush Chronicles User ID Step 1 : Launch the game. Step 2: Tap the character profile icon in the bottom left corner. Step 3: Your User ID will be appear as Student ID. Tap on the "+" icon to copy your User ID.
How to Redeem a Roblox Gift Card?
Note: Roblox Gift Cards can only be redeemed in a browser at Roblox.com/redeem - they can't be redeemed in the Roblox mobile app or any video game console.Step-by-Step Instructions: 1. Go to the Roblox Redemption Page. 2. Log in to your Roblox account. 3. Redeem the Gift Card: - Enter the PIN code in the provided field. - Click "Redeem" to proceed. - A success message will appear once the credit has been successfully added to your account. By following these steps, you can easily redeem your Roblox Gift Card and enjoy your new credit.
How to find the user ID in MARVEL Super War (SEA)?
About MARVEL Super War (SEA)MARVEL Super War is a classic representation of the MOBA genre, with three lines and a 5 vs 5 team battle layout. Featuring all our favorite heroes from the MARVEL comic book universe, including Spider-Man, X-Men, Iron Man, Hawkeye, Deadpool and many others.1. Proceed to your profile.2. Tap the QR code.3. Your user ID will be displayed.
How do I contact a buyer?
Communication between buyers and sellers can be done via KChat by clicking on the chat box icon below the buyer's name.
How to pay using PromptPay Bank Transfer (THB) in KALEOZ?
What is PromptPay? PromptPay is a mobile payment service in Thailand that allows users to make secure and convenient transactions using their mobile phone numbers or National ID numbers. It is an electronic funds transfer system that enables individuals to send and receive money in Thai Baht (THB) using their smartphones or digital devices. PromptPay is widely accepted at various merchants, including retail stores, online platforms, and service providers throughout Thailand. It provides a convenient and cashless payment option for users, promoting digital financial transactions in the country. Follow the steps to pay using PromptPay Bank Transfer Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now". Step 2: You will be redirected to the payment checkout page by clicking "Pay Now". Step 3: On the checkout page, choose "PromptPay Bank Transfer" from the Bank Transfer category under "Online Payment." Click on "Pay Now" to proceed. Step 4: You will be tak
How to pay using Rabbit Line Pay (THB) in KALEOZ?
What is Rabbit LINE Pay? Rabbit LINE Pay is a digital wallet that offers users the convenience of making both online and offline payments, transferring money to other LINE users, paying utility bills and motorway tolls, and purchasing cinema tickets. Rabbit serves as an offline payment platform, providing a seamless payment experience for both transit and retail customers. Presently, there are more than 7 million Rabbit Card holders and over 4,000 Rabbit Card readers, predominantly located in the Bangkok Metropolitan Region. Follow the steps to pay using Rabbit LINE Pay Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now". Step 2: You will be redirected to the payment checkout page by clicking "Pay Now". Step 3: On the checkout page, choose "Rabbit Line Pay" from the E-Wallets category under "Online Payment." Click on "Pay Now" to proceed. Step 4: You will be taken to the Rabbit LINE Pay page to continue with the payment process. Please log in to your
How to pay using Pi Pay [USD] in KALEOZ?
What is Pi Pay? Pi Pay is a mobile payment and digital wallet platform in Cambodia. Launched in 2017, it enables users to make payments, transfers, and manage funds via a mobile app. Pi Pay promotes financial inclusion through digital technology, especially in developing countries like Cambodia. Users can link their bank accounts, facilitating transactions like shopping, bill payments, and transfers. It also offers features like mobile top-up and prepaid cards. Pi Pay's presence contributes to Cambodia's digital finance growth, providing a convenient and secure solution for smartphone users without traditional bank accounts. Follow the steps to pay using Pi Pay Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now". Step 2: You will be redirected to the payment checkout page by clicking "Pay Now". Step 3: On the checkout page, choose "Pi Pay" from the E-Wallets category under "Online Payment." Click on "Pay Now" to proceed. Step 4: Fill in your pho
How do I change my username on KALEOZ?
In KALEOZ, users have the flexibility to change their username. Here are the steps to change your username in KALEOZ. Step 1: Click on your username, then go to the 'User Control Panel' and select 'My Profile'. Step 2: Under 'User Information', click the 'Modify' button next to your username. Step 3: In the 'Your Username' section, enter the new username you wish to use in the space provided. Usernames must contain 6 to 32 letters or numbers, and must not include spaces or special characters. Step 4: Once you have chosen your username, click 'Save' to update it. Note: If you're not a seller on KALEOZ, usernames can only be modified once every 180 days. If you are a seller on KALEOZ, your username is linked to your store and cannot be easily changed. If you have a valid reason for requesting a username change, please contact KALEOZ Support for further assistance. Please note that each seller is allowed only ONE username change, so it's important to choose a username that you will
Is there a limit for how many items I can add to my shopping cart?
Yes, you can only add up to 5 items to your shopping cart. If you add more than five items, an error message shown in the figure below will be displayed.
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