Search User Guide
How to find Lords Mobile IGG ID?
About Lords MobileLords Mobile combines open-space RPG, real-time strategy and world-building mechanics. Its gameplay consists of several game modes, the most notable of which are PVP-battles. Players should develop their own base and build an army in order to attack enemy bases, destroy them, seize resources and capture enemy leaders. Usually, players can attack only enemies from their own kingdom, but during the Kingdom War (KvK), all servers (sometimes, only one selected by system) are opened for attacks (excluding new servers which protected by shields). Players can attack monsters and other world bosses (Darknests) that periodically appear on the kingdom map in order to claim resources from them. Enhance your Lords Mobile adventure and compliment your game play by purchasing diamonds or gems from our list of trusted sellers here at KALEOZ.com in a safe secure environment and at cheap rates.How to buy Lords Mobile Diamonds:Select the goods of Lords Mobile.Click “PAY NOW” to make a
How do I identify a good seller?
The rating for sellers is shown on the product page. The seller’s level is indicated by the number of hearts, diamonds, or crowns below the seller’s name. Please refer to the image below to further understand a seller’s tier. A seller’s rating is determined by the number of completed transactions.
However, some sellers with lower ratings might just be new users. If they happen to offer an item with desirable pricing, you may consider purchasing from them. Despite a lower seller rating, users can still shop on KALEOZ safely as we offer complete protection from possible frauds or scams.
Where is my User ID for Ludo Club?
Ludo Club is a free online multiplayer board game developed by Moonfrog. Ludo can be played with one dice or two dice, and the objective is to get all four counters to the center of the board.
Purchase your Ludo Coins and Cash at the lowest price from our trusted KALEOZ sellers to enhance your gaming experience. Users only need to provide the User ID.
Check this out on where to find your Ludo Club User ID:
Step 1. Launch your Ludo Club mobile game.
Step 2. Click on the "Setting" Icon on the top right corner of the main screen. Your User ID can be found here.
How to find Draconia Saga User ID?
Are you ready to soar through the mystical realms of Draconia Saga? To enhance your journey with recharge services on Kaleoz, you'll need your unique User ID.
Follow these steps to locate your User ID:
Open Draconia Saga on your device and log in to your account.
Tap the profile icon, typically found in the upper left corner of the screen.
Your User ID will be prominently displayed in your profile section.
Tap on your User ID or use the copy feature to save it.
How to pay via AXS Kiosk [SGD] in KALEOZ?
What is AXS Kiosk?
AXS Kiosk serves as a versatile and interactive self-service hub, offering a wide array of functions. These encompass bill and fine payments, access to online government e-Services, prepaid top-up options, ticket purchasing, and more. Boasting a network of over 670 AXS Kiosks spread throughout Singapore, operating round the clock, the AXS Station network holds the distinction of being the country's most expansive public broadband transactional terminal network. Moreover, payments can be made conveniently at all Kiosk stations using ATM cards, specific credit cards, and the PayNow platform.
Follow the steps to pay using AXS Kiosk
Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now".
Step 2: You will be redirected to the payment checkout page by clicking "Pay Now".
Step 3: On the checkout page, choose "AXS Kiosk" from the Kiosk category under "Offline Payment." Click on "Create Payment" to proceed.
Step 4: The transaction ID and barco
How to buy Genshin Impact Genesis Crystals?
Genshin Impact is an open-world action role-playing game developed and published by Chinese game developer miHoYo. It is available on several platforms, such as Microsoft Windows, PlayStation 4, PlayStation 5, Android and IOS. Let's begins your journey across Teyvat, the fantasy world of Genshin Impact and reunite with your long-lost sibling to discover the mysteries of Teyvat.
The in-game currency for Genshin Impact is known as Genesis Crystals, and you can acquire the crystals by placing an order with our trustable sellers. As a traveler, you may use the crystals to purchase several in-game items such as draw special characters and weapons in "Wish".
How to buy Genshin Impact Genesis Crystals?
1. Select the Genesis Crystals denomination from Genshin Impact product page.
2. Choose your Genshin Impact server and enter your User ID.
3. Add to cart and proceed to the payment page.
4. Once payment is made, notify the seller via KChat and wait for your Genesis Crystals to be delivered.
How to find my Player ID for Tom and Jerry: Chase?
Tom and Jerry: Chase is a 1v4 casual mobile game where four mice have to face a cat on a specific map full of items. The game is officially licensed by Warner Bros. and presented by NetEase Games. The game perfectly recreates the art style of the original classic.
Enhance your gaming experience by purchasing Diamond top-up to buy Chase Pass, Characters, Skins and etc. Purchase your Diamond top-up at the lowest price from our trusted KALEOZ sellers. Players only need to provide the Player ID.
Check this out on how to find your Player ID:
Step 1. Launch your Tom and Jerry: Chase mobile game.
Step 2. Click on the avatar located in the top left corner of the main screen.Step 3. Your Player ID is located right under your Player Name.Note: Reload is only applicable to Android users.
Paying via Razer Cash with 7-Eleven/Physical Store
Razer Cash aims to provide a convenient solution to users of all circumstances. One of the options available is to pay through 7-Eleven! You can do so by following the steps below:Step 1: Select the products you wish to purchase, then proceed to the checkout page and choose Offline Payment > Physical Store > 7-ElevenStep 2: After clicking on "Create Payment", you'll be directed to the online secure payment page to proceed with the transaction. Review your order, check the box for the Terms of Service & Privacy Policy, then click "Pay Online".Step 3: A transaction ID and Verification Code will be shown on a receipt page for you. You can now pay for this order at any 7-Eleven outlet. We advise that buyers screenshot the receipt page and show it to the relevant 7-Eleven cashier for your own convenience.Step 4: After the cash payment is completed, please keep the payment receipt and contact our customer support via Kchat for payment confirmation.Step 5: Once the payment is made,
Seller Assistant FAQ
How to recruit a seller assistant on KALEOZ
To recruit a seller assistant, please refer to the steps below:
Click on your username as displayed and choose “My Assistant” from the drop-down list.
Insert the email address of the person you wish to recruit in the “User email address” box and click “Send”.
Once the recruitment email has been sent, the user will receive an invitation from you and the user is required to click “Accept” in order to become your seller assistant.
What is a seller assistant & what do they do?
A seller assistant can assist in managing orders, product management and also chat with the buyers via Kchat. Take note that the invitation is only valid for 24 hours.
Does the seller assistant require a registered KALEOZ account?
Yes, this is compulsory.
Can a user become a seller assistant of more than one seller?
No, this is not allowed.
Can a seller assistant apply to become a seller?
Once you become an assistant, you’re not eligible
How to find Torchlight: Infinite Character ID and Name?
About Torchlight: InfiniteTorchlight: Infinite is a mobile game set in the Torclight universe. Take off to the journey with Torchlight heroes dedicated in conquering the darkness and restoring light to the land of Leptis in this true loot-based ARPG. Build your very own heroes with ultimate build flexibility, loot-based grinding and extravagant boss fights. To enhance your adventure and compliment your gameplay, you can buy Torchlight: Infinite reload services from our list of reputable sellers here at Kaleoz.com in a safe secure environment and at cheap rates.How to find Torchlight: Infinite Character ID and Name?Use your account to log into the game.Tap the icon on the upper right corner .The Torchlight: Infinite Character ID and Name will be displayed.
What is auto-reply and how do I setting it up?
Auto-reply is a feature that is available for sellers to use in Kchat. When enabled, an auto-reply message will be sent once the buyer initiates a conversation via KChat.How do I enable the auto-reply feature?Step 1: Go to the KChat Settings page.Step 2: Enable auto-reply at the bottom of the page.
Step 3: Customise the contents of your reply (up to 500 words).
Step 4: Click "Save" once done.
How to buy MapleStory R: Evolution Colored Diamonds?
How to buy MapleStory R: Evolution Colored Diamonds?
MapleStory R: Evolution is a role-playing game developed by RASTAR GAMES HK. Countless creatures live in the beautiful continent of Maple World. People live and work in peace and contentment. However, one day, a huge black hole appeared in the sky, breaking the peace, and the connection between human beings and civilization disappeared. The survivors united to form an adventure alliance to save the broken world. Besides, the game integrates battle, collection, cultivation, social interaction, and team battles. You can idle your character to battle and win a breeze.
How to buy MapleStory R: Evolution Colored Diamonds?
Select the colored diamonds denomination.
Choose the amount of colored diamonds package and enter your User ID.
Add to cart and proceed to the payment page.
Once payment made, kindly contact the seller via KChat to deliver your order.
Where to find User ID?
Log in to the game.
At the login interface click "A/C
How to find LifeAfter Account ID?
About LifeAfterA blizzard of deadly viruses has overtaken the world, bringing about a catastrophic disintegration of orders and covenants. The world turned into a living hell, swarming with Infected. How long can you survive in this post-apocalyptic world of adventure in LifeAfter?How to find LifeAfter Account ID?Click the "Setting" option to find your Account ID.
How to pay using Lawson [JPY] in KALEOZ?
Follow these simple steps below to pay with Lawson [JPY]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Online Payment" under "Japan Cash Payment" category, select "Lawson" then click on Pay Now to proceed.
Step 3 : Once clicked, you will be provided with a group of numbers to proceed with the payment at the Lawson store. The guide was also provided at the below of the numbers.
Note : The account number provided can only be used once. A new group of numbers will be provided for the next order made.
Step 4 : After the payment is successfully paid, you will be redirected back to our website. You may contact the seller to deliver your order. You may
check your order status under the KALEOZ profile "My Orders" section.
How to request a refund for Stripe Payments (Credit/Debit Card)?
You can request a cancellation or refund of your orders that are paid but non-completed, non-delivered, or non-disputed.
1. Where can I request a refund and what do I need to know?
You can find our KALEOZ Support via KaleozChat to provide your payment information. We will process the refund immediately upon your request. Refunds can be sent back only to the original payment method used in a charge (Bank or Card issuer), and the fees from the original charge aren’t returned. It’s not possible to send a refund to a different destination (e.g., another card or bank account).
Once the refund is initiated, it cannot be cancelled, and the refund takes approximately 5-10 business days depending on the bank. Stripe will send you an email notification once the refund is processed.
2. How do I track my refund?
You can request the Acquirer Reference Number (ARN) from our KALEOZ Support via KaleozChat to track your refund. An ARN is a unique number assigned to a card transaction as it moves thr
How to pay using EPS (Netpay) [EUR] in KALEOZ?
Follow these simple steps below to pay with EPS (Netpay) [EUR]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Under "Online Banking" category, select "EPS (Netpay)" then click on Pay Now to proceed.
Step 3 : Once clicked, kindly enter your bank name, code/ BIC and click on "Weiter zum Bezahlen" to continue.
Note: You may key in the first alphabet of your bank, and a list of bank names will be shown,
kindly select the one you need.
Step 4 : Once selected the bank of your choice, you will be directed to the payment page of the relevant bank. Kindly enter the login information to continue.
Step 5 : Kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 6 : After you're redirected back to our website, you may contact the seller to deliver your ord
Sales Order Status Guide and Overview
About Sales Order Status guidelines
You may click on "My Sales Orders" to check your sales order history.
· Waiting Delivery - Paid order awaiting for the seller to deliver.Sellers will be given 72 hours to deliver the products/services. Otherwise, our system will refund the order automatically.- Click on the “Delivered” button once you've delivered the goods.- You may choose "Refund to Buyer" if you're unable to deliver the goods or the buyer request to refund the order. (To avoid bad reviews from buyers).· Waiting Confirmation - Delivered order waiting for the buyer to confirm the delivery.For security reasons and in accordance with the KALEOZ Protect policy, sellers need to wait for buyers to click 'Order Received' after completing an order.- The system will automatically mark a delivered order as completed after 72 hours (3 days).- Sellers may contact the buyer through KChat to inform the delivered order and ask for a good review.· Refunding - Buyer requested a refund for an order.
Where to find my Player ID for Teen Patti Gold?
Teen Patti Gold is a popular household card game of Indian origin, and is one of the highest-grossing games in India with over 6 million monthly active players globally. You can play this game for free.
Purchase your Teen Patti Gold Chips Pack and Gold Pass at the lowest price from our trusted KALEOZ sellers to enhance your gaming experience. Users only need to provide the Player ID.
Check this out on where to find your Player ID:
Step 1. Launch your Teen Patti Gold app.
Step 2. Click on the "Setting" logo on the top right of the main screen.
Step 3. Your Player ID can be found here