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How to pay using OneCard in KALEOZ?
What is OneCard? OneCard is a prepaid card service operating in the Middle East, enabling users to make online purchases. These prepaid cards by OneCard are accessible for purchase in 13 countries, encompassing Egypt, Saudi Arabia, Kuwait, and the UAE. Follow the steps to pay using OneCard Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now". Step 2: You will be redirected to the payment checkout page by clicking "Pay Now". Step 3: On the checkout page, choose "OneCard" from the Prepaid Card/Gift Card category under "Online Payment." Click on "Pay Now" to proceed. Step 4: You'll be directed to the OneCard payment page via Smart2Pay. Kindly enter your Paysafecard code and tick the small box below. Then click on "Pay" to proceed. Step 5: Follow the on-screen instructions to complete the payment. Once the transaction is finished, please allow the payment gateway to redirect you back to our website for the final completion of the transaction. NOTE:
Why do I got charged more than the total price when I used the Cryptocurrency to pay for the order?
If you've been charged more than the total price when using cryptocurrency to pay for an order, there are a few potential reasons for this: Network Fees: Cryptocurrency transactions often involve network fees, which are charges for processing and confirming transactions on the blockchain. The fees can vary based on network congestion and the type of cryptocurrency you're using. Sometimes, these fees are not explicitly stated during the checkout process but are deducted from the total amount sent. Exchange Rate Fluctuations: Cryptocurrency prices are highly volatile and can change rapidly. If there was a delay between the time you initiated the transaction and the time it was confirmed on the blockchain, the exchange rate might have changed, resulting in a slightly different amount being deducted from your wallet. Conversion Fees: If you're using a cryptocurrency that's different from the one the merchant accepts, your cryptocurrency might be converted to the merchant's preferred curre
What should I do if my KALEOZ account shows suspended?
Why is my account suspended? Our Risk Management Team does regular checks and will suspend members, and lock them out of our website. Our system is also equipped with a machine learning algorithmic identity management system that automatically scans and monitors user registration and logins. This is to protect our system from fraudulent users, hackers and accounts taken over by an unauthorized person. The most common reason for accounts to be suspended will be multiple accounts, VPN, different IP address login, and much more. To have a more detailed explanation, you may check it on our KALEOZ user guide under "General FAQ". Account suspended? No worries! Kindly follow the steps below to regain access to your KALEOZ account: Step 1: During login, the page shows "Your account was being suspended". Do stay calm and contact our support team. Step 2: Kindly contact our KALEOZ Support and provide your KALEOZ registered email address for checking. The checking time would be estimated w
How to pay via AXS Kiosk [SGD] in KALEOZ?
What is AXS Kiosk? AXS Kiosk serves as a versatile and interactive self-service hub, offering a wide array of functions. These encompass bill and fine payments, access to online government e-Services, prepaid top-up options, ticket purchasing, and more. Boasting a network of over 670 AXS Kiosks spread throughout Singapore, operating round the clock, the AXS Station network holds the distinction of being the country's most expansive public broadband transactional terminal network. Moreover, payments can be made conveniently at all Kiosk stations using ATM cards, specific credit cards, and the PayNow platform. Follow the steps to pay using AXS Kiosk Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now". Step 2: You will be redirected to the payment checkout page by clicking "Pay Now". Step 3: On the checkout page, choose "AXS Kiosk" from the Kiosk category under "Offline Payment." Click on "Create Payment" to proceed. Step 4: The transaction ID and barco
How do I refund/cancel an order to the buyer?
If the buyer requests for cancellation or there is a mistake on your order listing and you wish to cancel your order, you may click on “Refund to Buyer” to cancel the order.For a seller to refund an order to the buyer, follow these steps: Step 1: Go to your My Sales Orders. Click on the order number "KXXXXXXX" or the "Order details". Step 2: On the "Order details" page, click on "Refund to Buyer". Step 3: Select the appropriate option in the "Refund Reason" list. Step 4: Type in the refund description, then click on "Refund".Notes: Once the order is refunded, the money will be credited to the buyer's KALEOZ Account Balance immediately.  If the buyer request to refund the balance back to their bank, kindly ask the buyer to contact KALEOZ Support for further assistance.
Can I have multiple KALEOZ accounts?
Users are advised that only ONE KALEOZ account per individual is permissible. The platform strictly prohibits the creation of multiple accounts by the same person. Engaging in such activities will lead to the suspension of all associated accounts. It is crucial to maintain a single active account to ensure compliance with KALEOZ's policies and maintain a fair and secure trading environment. By adhering to this guideline, users contribute to fostering trust and transparency within the community. Should you require any assistance or encounter any issues with your existing account, please reach out to our KALEOZ Support for prompt resolution. We are dedicated to providing a seamless and reliable user experience for all KALEOZ users. Thank you for your cooperation in adhering to our account policy.
How do I make a purchase on KALEOZ?
1. Choose your game Sign in to KALEOZ or register a SEAGM ID on www.seagm.com. Choose the game you wish to browse by going to the BUY page or searching it directly from the search box. 2. Choose your item Use the filter to choose server, price and etc. Next, click the product title to go into the product page. Enter all the required information about your purchase and click “Add to cart”. 3. Complete checkout Check the items in your shopping cart and then click “Checkout” to make payment. 4. Receive Items Contact the seller via KChat to notify them of your order and wait for your item delivery.
I paid for my order. What should I do now?
After paying for your order, you should contact the respective seller on KChat to proceed with your order. You can click on the chatbox to start chatting with the seller. Additional info: A BLUE dialogue box means that the seller is online, a GREY dialogue box means that they are offline.Please note that in some cases the seller might not be able to respond to you immediately due to various reasons. We advise checking for the seller's availability before placing an order by contacting the seller.
How to pay using Rabbit Line Pay (THB) in KALEOZ?
What is Rabbit LINE Pay? Rabbit LINE Pay is a digital wallet that offers users the convenience of making both online and offline payments, transferring money to other LINE users, paying utility bills and motorway tolls, and purchasing cinema tickets. Rabbit serves as an offline payment platform, providing a seamless payment experience for both transit and retail customers. Presently, there are more than 7 million Rabbit Card holders and over 4,000 Rabbit Card readers, predominantly located in the Bangkok Metropolitan Region. Follow the steps to pay using Rabbit LINE Pay Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now". Step 2: You will be redirected to the payment checkout page by clicking "Pay Now". Step 3: On the checkout page, choose "Rabbit Line Pay" from the E-Wallets category under "Online Payment." Click on "Pay Now" to proceed. Step 4: You will be taken to the Rabbit LINE Pay page to continue with the payment process. Please log in to your
How to pay using PromptPay Bank Transfer (THB) in KALEOZ?
What is PromptPay? PromptPay is a mobile payment service in Thailand that allows users to make secure and convenient transactions using their mobile phone numbers or National ID numbers. It is an electronic funds transfer system that enables individuals to send and receive money in Thai Baht (THB) using their smartphones or digital devices. PromptPay is widely accepted at various merchants, including retail stores, online platforms, and service providers throughout Thailand. It provides a convenient and cashless payment option for users, promoting digital financial transactions in the country. Follow the steps to pay using PromptPay Bank Transfer Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now". Step 2: You will be redirected to the payment checkout page by clicking "Pay Now". Step 3: On the checkout page, choose "PromptPay Bank Transfer" from the Bank Transfer category under "Online Payment." Click on "Pay Now" to proceed. Step 4: You will be tak
How to pay using Pi Pay [USD] in KALEOZ?
What is Pi Pay? Pi Pay is a mobile payment and digital wallet platform in Cambodia. Launched in 2017, it enables users to make payments, transfers, and manage funds via a mobile app. Pi Pay promotes financial inclusion through digital technology, especially in developing countries like Cambodia. Users can link their bank accounts, facilitating transactions like shopping, bill payments, and transfers. It also offers features like mobile top-up and prepaid cards. Pi Pay's presence contributes to Cambodia's digital finance growth, providing a convenient and secure solution for smartphone users without traditional bank accounts. Follow the steps to pay using Pi Pay Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now". Step 2: You will be redirected to the payment checkout page by clicking "Pay Now". Step 3: On the checkout page, choose "Pi Pay" from the E-Wallets category under "Online Payment." Click on "Pay Now" to proceed. Step 4: Fill in your pho
How to pay using TrueMoney E-wallet (THB) in KALEOZ?
What is TrueMoney E-wallet? TrueMoney E-wallet is a specific version of the TrueMoney E-wallet designed for users in Thailand. It is a digital payment solution that enables individuals to conduct financial transactions using the Thai Baht currency. With TrueMoney E-wallet, users can securely store and manage their Thai Baht funds, make online and offline payments in the local currency, transfer money to other users, pay bills, purchase goods and services, and even withdraw cash from authorized agents, all within the Thai financial ecosystem. It provides a convenient and efficient way for individuals in Thailand to handle their day-to-day financial transactions using their smartphones. Follow the steps to pay using TrueMoney E-wallet Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now". Step 2: You will be redirected to the payment checkout page by clicking "Pay Now". Step 3: On the checkout page, choose "TrueMoney E-wallet" from the E-Wallets cat
Offline Payment by Internet Banking Transfer, ATM Transfer and Cash Deposit Machine
KALEOZ accepts offline banking payments for several currencies. You can choose either manual online banking, ATM transfer, or cash deposit machine to manually deposit into our bank accounts. Please check the availability of offline banking payments for your currency here. (I) Payment by Manual Online Banking: Go to your online banking website or App, and transfer the payment amount by using the bank account information shown in the order payment checkout. Kindly key in our support email [email protected] in the recipient email when you make an online banking transfer to our bank account. This allows us to know that you are transferring payment to us. Take a screenshot of your payment receipt or your transaction history for verification purposes. Contact our KALEOZ Support via Kchat to verify and confirm your payment. Once your payment is claimed, the amount will be credited to your KALEOZ account. You may use the balance to pay for the order. Example of the payment receipt:(II)
FAQs: KALEOZ Account Identity Verification
Important Note:[a] Please do not submit any personal information about yourself to anyone [such as other social platforms/networks] claiming to be from SEA Gamer Mall Sdn Bhd (“SEAGM”) or KALEOZ, nor respond to any communications from anyone other than the SEAGM/KALEOZ Official Site. If you are not sure, kindly contact our KALEOZ Support for further assistance.[b] Please do not upload your personal information to any public converter site such as postimages, Imgur, and much more. If you have difficulties submitting the documents, kindly contact our KALEOZ Support team via KChat for further assistance. 1. What is the KALEOZ account identity verification and why do I need to go through the process?KALEOZ account verification is basically on identity card and payment verification before completing the payment order process. This verification process is required to avoid possible online fraud or scams, credit card theft, and unauthorized access to one's payment accounts such as C
What should I do to an abusive review?
Sellers can report any abusive reviews, which include advertisements, slander, foul language, etc. Our management team will then conduct an investigation and take the appropriate measures. Sellers can check all their reviews on the "Seller Info" page. Please report any abusive reviews to us using the "Report Abuse" button beside the review. Our management team will examine the report and take any necessary actions to protect our sellers. Take note:This reporting function is only applicable for reviews made in the past 30 days.Each review can only be reported once. If the report is successful, the review's content will be hidden (not visible to other users) and will not be used to calculate your seller service rating.Click HERE to chat with KALEOZ Support for further assistance.
How to buy Hay Day Diamonds in KALEOZ?
Hay Day is a freemium mobile farming game developed and published by Supercell. It is available for iOS and Android platforms. It is a farming simulator where you can plant crops and trees, raise animals, sell products, compete in derbies, and much more. How to buy Hay Day Diamonds in KALEOZ? Select the diamond denomination. Choose the package and enter your Hay Day Player TAG. Then select your payment method. Once payment is made, kindly contact the seller to deliver your order.  Where to find Player TAG? Tap the 'Friend List' icon on the bottom right. Then tap the 'Book' icon on the left side of the list. Player TAG is shown under the search bar. Follow the simple steps guide picture below:
How to pay using Kasikorn Bank [Offline Payment] in KALEOZ?
Kasikorn Bank (KBank) is one of the largest banks in Thailand, providing a wide range of financial services, including online banking and payment solutions. With Kasikorn Bank, you can easily make offline payments for your purchases. This user guide will take you through the step-by-step process of using Kasikorn Bank for transfers and payments on the KALEOZ.Step 1: Adding Items to Cart and Proceeding to Payment:Choose your desired item and add it to your cart. Go to your shopping cart page and click "Pay Now" to proceed.Step 2: Selecting Offline Payment and Choosing KASIKORNBANK:On the checkout page, choose "Offline Payment." Select "KASIKORNBANK" from the list and click "Create Payment" to continue.Step 3: Bank Account Details and Payment Transfer:Note down the provided bank account number and details. Log in to your KASIKORNBANK account and make the payment transfer using the provided details.Step 4: Contacting Kaleoz Support with Payment Receipt:Once the transfer is complete, conta
How to pay using iDEAL [EUR] in KALEOZ?
Follow these simple steps below to pay with iDEAL [EUR]: Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page. Step 2 : Under "Online Banking" category, select "iDEAL [of your choices]" then click on Pay Now to proceed. Step 3 : Kindly follow the on-screen instructions to complete the whole transaction. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction. Step 4 : After you're redirected back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
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