Search User Guide
How do I setup quick replies and use it in KChat?
Step 1: Go to the KChat Settings page.Step 2: You may save the frequently used message under the Quick Reply settings section. You can set up to 10 quick replies with a maximum of 250 words each.
Step 3: Click "Save" once you have input the messages.
Step 4: Start a chat on the KChat page. Click on the "Quick Reply" icon right beside the text box.
Step 5: When the list of saved quick replies pops up, select the one you'd like to send.
Step 6: Once a Quick Reply is selected, the message will be sent.
Notes: You can add, remove or edit your quick replies by clicking the "Edit" icon.
How do I Identify a Reliable Sellers and Assessing their Reputation
When shopping on KALEOZ, choosing the right seller is the key to a smooth and satisfying experience. A trustworthy seller doesn’t just deliver quality products — they also provide timely shipping, clear communication, and dependable customer service.
Why Seller Reputation Matters
Before placing an order, take a moment to check the seller’s profile. Reliable sellers usually stand out with:
High ratings & positive reviews
Strong response rates (quick replies to questions)
Consistent performance across transactions
Seller Reputation Tier List
On KALEOZ, sellers are ranked by hearts, diamonds, or crowns beneath their name. These icons reflect the number of successful transactions they’ve completed.
Hearts → New or growing sellers
Diamonds → Established sellers with solid track records
Crowns → Top‑tier sellers with excellent reput