Search User Guide
How can I top up my KALEOZ balance?
The KALEOZ Account Balance is a virtual currency that you can use to purchase game reload services, gift cards, and in-game virtual goods on KALEOZ.
You can top up your KALEOZ balance using the payment methods available on our platform by following the steps below.
I) What are the steps to top up my KALEOZ balance?
Step 1: Log in to your account, click on your username, and then select 'My Account'.
Step 2: Click on 'Top Up Account Balance,' or use this link to go directly to the page.
Step 3: Enter the amount and click 'Top up'.
Step 4: Choose your preferred payment method and complete the payment accordingly.
Step 5: Once the payment is complete, you're able to pay your order by selecting "KALEOZ Account Balance".
Note: You can check and pay using your KALEOZ balance by referring to this guide here.
II) Why am I unable to top up my KALEOZ balance?
Due to the laws and regulations of individual countries, buyers using certain currencies may be unable to top up their KALEOZ
Where to find my User ID for Blockman GO?
Blockman Go is a free Arcade game by Blockman GO Studio that includes minigames, chatting, and making new friends. There are various block-style minigames you can play. Various minigames allow multiple players to play together and continuously update the games. Players can join the game with just a simple tap.
Purchase your G-Cube at the lowest price from our trusted KALEOZ sellers to enhance your gaming experience. Users only need to provide their User ID.
Check this out on where to find your Blockman GO User ID:
Step 1. Launch your Blockman GO mobile game.
Step 2. Click on the Icon in the bottom right corner of the main screen. Your User ID can be found here.
How to find Zenless Zone Zero User ID?
Ready to dive into the action-packed world of Zenless Zone Zero? To boost your gaming experience with recharge services on Kaleoz, you’ll need your unique User ID.
Here’s how you can find your User ID:
Launch Zenless Zone Zero on your device and sign in to your account.
Tap the Menu icon located at the top left corner of your screen.
Your User ID will be displayed on your personal homepage.
Tap on your User ID or use the copy function to save it.
How to find Clash Royale Player Tag?
Are you a passionate strategist in the intense arena battles of Clash Royale? If you're eager to amplify your gaming journey with recharge services on Kaleoz, you'll need your exclusive Clash Royale player tag.
Here's a step-by-step guide to uncovering your Clash Royale player tag:
Launch Clash Royale on your device and sign in to your account.
Head over to your profile section, usually situated in the top left corner of the screen.
Your Clash Royale player tag will be prominently displayed beneath your username.
Easily copy your player tag by tapping on it.
How to find my Game ID for Bullet Angel?
Bullet Angel: Xshot Mission M is the official mobile game developed by Xshot. Bullet Angel was originally a PC game that launched in 2009 and is quite popular in South East Asia. From PC to mobile, Bullet Angel is much more than a simple remake. It's a modern, stylish and high-quality FPS game with all the classic weapons, maps and modes.
Most players will top up Gems to purchase supply boxes and angel pass to enhance the gaming experience.
Top up your Gems in KALEOZ with the lowest and reasonable price. Players only need to provide the Game ID and Character Name.Check this out on how to find your Game ID and Character Name:Step 1. Launch your Bullet Angel mobile game.Step 2. Click on the avatar located in the top left corner of the main screen.Step 3. Character Name located right beside the avatar. You may find your Game ID on the middle top.Step 4. Click on the "Copy" logo behind the Game ID and paste it to the order page.
How to find my Onmyoji Arena Player ID
About Onmyoji Arena
Onmyoji Arena is a MOBA game that has elegant Japanese aesthetics and original voice talents to faithfully recreate Kyoto in the Heian era.
Top up your Jade in KALEOZ with the lowest and most reasonable price. Customers only need to provide the Player ID and Character Name.
How to check Onmyoji Arena Player ID?
Step 1. Log in to the game.
Step 2. Click on the avatar located in the top left corner of the main screen.
Step 3. Your Onmyoji Arena Player ID will be displayed.
Follow the simple steps guide picture below:
How to find my User ID for Ulala: Idle Adventure?
Ulala: Idle Adventure is a Multiplayer Online Role-Playing Games that set in the stone age. Ulala allows players to enjoy the exciting simple hunting life, explore vast ancient forests, and collect valuable resources to upgrade your equipment! You can form a party with friends to start your adventure in this dangerous world!
To enhance the gaming experience, most players will top up Pearls to purchase gift packs. Purchase your Pearls top up at the lowest price from our trusted KALEOZ sellers. The player only needs to provide a User ID and Player Name.
Check this out on how to find your User ID and Player Name:
Step 1. Launch your Ulala: Idle Adventure mobile game.
Step 2. Click on the avatar located in the top left corner of the main screen.
Step 3. Your User ID is located right under your Player Name. Click on the "Copy" logo behind the Character ID and paste it to the order page.
How to buy Fantasy Town Ruby?
About Garena Fantasy Town
Fantasy Town is a free-to-play farming simulation game, that allows players to build their dream towns as they explore local cultures from around the world.
Top up your Fantasy Town Ruby in KALEOZ with the lowest and most reasonable price. Customer only needs to provide the Player ID and platform name.
How to buy Fantasy Town Ruby?
1. Select the product from the Fantasy Town product page.
2. Fill in your Fantasy Town Player ID and Platform Name.
3. Add to cart and proceed to the payment page.
4. Once payment is done, kindly notify the seller via KChat and ask for your Fantasy Town Ruby delivery.
How to check Fantasy Town Player ID?
1. Log in to the game with your account.
2. Click on the avatar located on the top left corner of the main screen.
3. Your Player ID will be displayed.
How to buy DC Worlds Collide Diamonds?
About DC Worlds Collide
DC Worlds Collide is an idle mobile card game with jaw-dropping visuals, officially licensed by DC. The gameplay includes collecting and training characters from DC Comics, battling your way through the game, and rogue-like RPG-style instance diving! Recruit and Train DC Super Heroes & Super-Villains. Top up your DC Worlds Collide Diamonds in KALEOZ with the lowest and most reasonable price. Customers only need to provide the Player ID and Character name.
How to buy DC Worlds Collide Diamonds?
1. Select the product from the DC Worlds Collide product page.
2. Fill in your DC Worlds Collide Player ID and Character name.
3. Add to cart and proceed to the payment page.
4. Once payment is done, kindly notify the seller via KChat and ask for your DC Worlds Collide Diamonds delivery.
How to check DC Worlds Collide ID?
1. Log in to the game with your account.
2. Click on the avatar located in the top left corner of the main screen.
3. Your Player ID will be d
How to request a refund for Stripe Payments (Credit/Debit Card)?
You can request a cancellation or refund for orders that have been paid for but are not completed, delivered, or disputed.
1. Where can I request a refund and what do I need to know?
You can contact our KALEOZ Support via KaleozChat to provide your payment information. We will process the refund immediately upon your request. Refunds can only be sent back to the original payment method used for the transaction (bank account or card issuer). Fees associated with the original charge are non-refundable. Refunds cannot be sent to a different destination, such as another card or bank account.
Once the refund has been initiated, it cannot be cancelled. Refunds typically take approximately 5–10 business days to be credited, depending on your bank. Stripe will send you an email notification once the refund has been processed.
2. How do I track my refund?
You can request the Acquirer Reference Number (ARN) from our KALEOZ Support team via KaleozChat to track your refund. An ARN is a unique n
How do I rate a seller?
After delivery is completed, buyers may rate the quality of service provided by the seller. You can also leave a comment or review, which will be shown to other future buyers that view the product.
How to find my Sausage Man ID?
Sausage Man is a cartoon-styled multiplayer shooting game launched by XD Entertainment Pte Ltd., which allows you to play as a sausage. Sausage Man is a game that you can quickly start and play anytime, anywhere. You will roleplay as a funny and adorable sausage and fight in an exciting 100-player battlefield.
To enhance the gaming experience, most players will top up Candies to purchase the supply boxes and season pass. Purchase your Candies top up at the lowest price from our trusted KALEOZ sellers. The player only needs to provide a Character ID and Character Name.
Check this out on how to find your Character ID and Character Name:
Step 1. Launch your Sausage Man mobile game.
Step 2. Click on the avatar located in the top left corner of the main screen.Step 3. Character Name located right beside the avatar. You may find your Character ID right under your sausage character.Step 4. Click on the "Copy" logo behind the Character ID and paste it to the order page.
How do I check a buyer's purchase history?
There are two ways for the seller to check the buyer's purchase history from your store.1. Search for the buyer's username on the "My Sales Orders" page.
2. View the buyer's purchase history under the "Transaction" tab in Kchat.Step 1: Click on the bottom right chat bubble and enlarge the Kchat to a new tab.Step 2: Select the buyer of your choice and click on the "Transaction" tab.Step 3: You may now view the buyer's purchase history here.
How to pay using OneCard in KALEOZ?
What is OneCard?
OneCard is a prepaid card service operating in the Middle East, enabling users to make online purchases. These prepaid cards by OneCard are accessible for purchase in 13 countries, encompassing Egypt, Saudi Arabia, Kuwait, and the UAE.
Follow the steps to pay using OneCard
Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now".
Step 2: You will be redirected to the payment checkout page by clicking "Pay Now".
Step 3: On the checkout page, choose "OneCard" from the Prepaid Card/Gift Card category under "Online Payment." Click on "Pay Now" to proceed.
Step 4: You'll be directed to the OneCard payment page via Smart2Pay. Kindly enter your Paysafecard code and tick the small box below. Then click on "Pay" to proceed.
Step 5: Follow the on-screen instructions to complete the payment. Once the transaction is finished, please allow the payment gateway to redirect you back to our website for the final completion of the transaction.
NOTE:
How to pay using iDEAL [EUR] in KALEOZ?
Follow these simple steps below to pay with iDEAL [EUR]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Under "Online Banking" category, select "iDEAL [of your choices]" then click on Pay Now to proceed.
Step 3 : Kindly follow the on-screen instructions to complete the whole transaction. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 4 : After you're redirected back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to Top Up Identity V Echoes on KALEOZ Safely and Affordably
GAME GUIDE
Identity V Recharge Guide – Fast & Convenient
Recharge Echoes securely with our fast and reliable top-up service.
KALEOZ Team
August 13, 2026
5 min read
NetEase’s Identity V is a thrilling 1 vs 4 asymmetrical mobile game! Step into a mysterious gothic world filled with suspense, secrets, and unexpected twists.
You’ll begin your journey as a detective who receives a mysterious letter inviting you to investigate an abandoned manor and uncover the truth behind a missing girl.
As you explore the manor and piece together the clues, you’ll find yourself drawn deeper into a story where nothing is quite as it seems. Are you ready to uncover the mystery?
With KALEOZ, topping up your Echoes is fast, secure, and hassle-free. Simply follow the guide below to find your User ID and top up your Echoes in
Where to find my Role ID for Never After?
Never After is an adventure mobile RPG game based on Grimms' Fairy Tales, published by NetEase Interactive. Embark on adventures in the vast fairy tale world, where you'll meet familiar characters such as Little Red Riding Hood, and write a new storyline for fairy tales with them.
Purchase your Never After Diamonds at the lowest price from our trusted KALEOZ sellers to enhance your gaming experience. Users only need to provide the Role ID.
Check this out on where to find your Never After Role ID:
Step 1. Launch your Never After mobile game. Click on the avatar on the top left of the main screen.
Step 2. Your Role ID can be found here. Click on the "Copy" logo to copy your Role ID.
How to find Auto Chess User ID?
About Auto Chess Auto Chess is a brand new, highly competitive multiplayer online strategy game created by Drodo and Dragonest Co.Ltd, released and technically supported by Dragonest Co.Ltd. Players will build their own economy system and use unique units to fight against each other in a 8 player last man standing scenario. Pit your strategy skills against 7 other players at the same time and proof your skill to adapt your stragies in real-time. ImbaTV will manage Auto Chess' global esports tournaments. No matter where you're from, you can challenge the top players from all over the world. The world's top Auto Chess eSports league is waiting for you! Purchase Auto Chess Donuts from our list of reputable sellers here at Kaleoz.com in a safe secure environment and at cheap rates.How to find the User ID?Step 1: Proceed to the "Personal Information".Step 2: The User ID is displayed.