Search User Guide
How to pay using MyBank [EUR] in KALEOZ?
Follow these simple steps below to pay with MyBank [EUR]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Online Banking", select "Mybank" then click on "Pay Now" to proceed.
Step 3 : Once clicked, you will be directed to the MyBank official payment page. Kindly select your bank and fill in your email and surname in the provided space then click "Continui" to proceed.
Step 4 : Kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 5 : After you're re-directed you back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using QRIS [IDR] in KALEOZ?
Follow these simple steps below to pay with QRIS [IDR]:
Step 1: Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2: On the Payment page, select Online Payment, choose "QRIS" and then click "Pay Now" to proceed.
Step 3: Once clicked, a QR code will be generated for the order created and should only be used for payment ONCE.
Step 4: Scan the QR Code above with your QRIS Account in order to proceed with the payment.Note: The payment will expire in 1 hours. You will have to create a new payment if the payment is expired.
Step 5: Once the transaction is completed, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to buy Slam Dunk Mobile Point?
About Slam Dunk Mobile
Slam Dunk Mobile is a Real-Time 3v3 Basketball game adapted from the Japanese Anime – “Slam Dunk”. The production is supervised by Toei Animation and distributed by DeNA. Meet the original characters, watch the original story and those classic scenes.
Top up your Slam Dunk Point in KALEOZ with the lowest and most reasonable price. Customers only needs to provide the Slam Dunk DeNa ID and Platform Name.
How to buy Slam Dunk Point?
1. Select the product from the Slam Dunk product page.
2. Fill in your Slam Dunk DeNa ID and Platform Name.
3. Add to cart and proceed to the payment page.
4. Once payment is done, kindly notify the seller via KChat and ask for your Slam Dunk Point delivery.
How to check Slam Dunk DeNa ID?
1. Log in to the game with your account.
2. Open in-game setting and click User Center.
3. Your DeNa ID will be displayed.
How do I check and pay using my KALEOZ balance?
I) Checking KALEOZ BalanceLogin to your KALEOZ account and then go to "My Account". The KALEOZ balance will be shown under the "I am Buyer" category.II) Pay using KALEOZ Balance Step 1: Choose your products in KALEOZ and then click "Pay Now" from your shopping cart to be directed to the next page.
Step 2: Select “Pay with KALEOZ Account Balance,” and enter your six-digit numeric trading password to complete the payment.Note: If you forgot your trading password, you may refer to this guide to reset your trading password. If you're still unable to reset your password, kindly contact our KALEOZ Support via Kchat for further assistance.
How to use Multiple Edits feature to manage bulk product listings?
Managing a diverse product inventory can be a demanding task, especially when you need to make changes to multiple items simultaneously. This is where the "Multiple Edits" feature comes into play. It is used to edit essential product details for a selected group of items all at once, eliminating the need to edit each item individually.This guide will walk you through two methods: "Export and Edit" and "Edit Directly on Kaleoz." Both methods are designed to make your product management more efficient and hassle-free.Method 1: Export and EditStep 1: Go to the "My Product" page and filter the products you want to edit. Click on "Multiple Edits Download" to export an Excel file.Step 2: Open the downloaded Excel file. The following product details can be modified for each product:Package Size: The quantity or amount of the product that is included in a single unit.Unit Price: The price at which a single unit of the product is sold.Quantity: The number of units of the product available for p
How do I check my order details?
Step 1: Login to your KALEOZ account. Mouse over your username to see your user panel then go to "My Orders".Step 2: You will see a list of all orders made. Find the order you wish to check and click on the order number (eg: KXXXXXXX).
Step 3: Your order information will be displayed. Check the image below for an example.
How to find my ZEPETO ID?
About ZEPETOZEPETO is a South Korean mobile chat app where users create and interact as 3D avatars in different worlds. Some of these worlds are chat-based while others are game-based, and users can decide on whether these worlds are public or for friends only. Create who you want to be, and meet friends across the world!How to find my ZEPETO ID?Step 1: Proceed to "Profile" which located at the bottom right.Step 2: Your ZEPETO ID is displayed below your profile picture.
What should I do if my KALEOZ account shows suspended?
Why is my account suspended?
Our Risk Management Team does regular checks and will suspend members, and lock them out of our website. Our system is also equipped with a machine learning algorithmic identity management system that automatically scans and monitors user registration and logins. This is to protect our system from fraudulent users, hackers and accounts taken over by an unauthorized person. The most common reason for accounts to be suspended will be multiple accounts, VPN, different IP address login, and much more. To have a more detailed explanation, you may check it on our KALEOZ user guide under "General FAQ". Account suspended? No worries! Kindly follow the steps below to regain access to your KALEOZ account:
Step 1: During login, the page shows "Your account was being suspended". Do stay calm and contact our support team.
Step 2: Kindly contact our KALEOZ Support and provide your KALEOZ registered email address for checking. The checking time would be estimated w
How can I top up my KALEOZ balance, and why might I encounter issues when attempting to do so?
The KALEOZ Account Balance is a virtual currency that you can use to purchase game reload services, gift cards, and in-game virtual goods on KALEOZ.
You can top up your KALEOZ balance using the payment methods available on our platform by following the steps below. Additionally, this section explains why some payment methods may not be available for topping up your KALEOZ balance.
I) What are the steps to top up my KALEOZ balance?
Step 1: Log in to your account, click on your username, and then select 'My Account'.
Step 2: Click on 'Top Up Account Balance,' or use this link to go directly to the page.
Step 3: Enter the amount and click 'Top up'.
Step 4: Choose your preferred payment method and complete the payment accordingly.
Step 5: Once the payment is complete, you're able to pay your order by selecting "KALEOZ Account Balance".
Note: You can check and pay using your KALEOZ balance by referring to this guide here.
II) Why am I unable to top up my KALEOZ balance?
Due to the l
How do I delete my account?
If you wish to delete your Kaleoz account, please follow these steps carefully. Deleting your Kaleoz account will also delete any associated SEAGM-related platform accounts, as they are interconnected. Step 1: Log in to your account at the SEAGM website, then click the user icon on the main page and select "My Account".
Step 2: Go to the User Profile page by clicking on "Edit Profile".
Step 3: Look for the "Delete Account" option on your profile page and click on it. Make sure to read any information that is displayed carefullyStep 4: After confirming your decision, click on "Delete Account." Please note that your account will be frozen/suspended immediately, and it will be completely deleted after a waiting period of 30 days.
Note:
1. After you request the account deletion, SEAGM will send you a confirmation email to your registered email address. If you change your mind during the account freeze period, you can cancel the account deletion by following the l
Paying via Razer Cash with 7-Eleven/Physical Store
Razer Cash aims to provide a convenient solution to users of all circumstances. One of the options available is to pay through 7-Eleven! You can do so by following the steps below:Step 1: Select the products you wish to purchase, then proceed to the checkout page and choose Offline Payment > Physical Store > 7-ElevenStep 2: After clicking on "Create Payment", you'll be directed to the online secure payment page to proceed with the transaction. Review your order, check the box for the Terms of Service & Privacy Policy, then click "Pay Online".Step 3: A transaction ID and Verification Code will be shown on a receipt page for you. You can now pay for this order at any 7-Eleven outlet. We advise that buyers screenshot the receipt page and show it to the relevant 7-Eleven cashier for your own convenience.Step 4: After the cash payment is completed, please keep the payment receipt and contact our customer support via Kchat for payment confirmation.Step 5: Once the payment is made,
Topping up your KALEOZ Balance with a Razer Gold prepaid card
Here are the simple steps to top up your KALEOZ Balance with Razer Gold Cards:Step 1: Log in to your KALEOZ account, then go to "Account Balance Top Up".Step 2: Choose "Top up via Prepaid Card - Razer Gold Pin". The system will direct you to Razer Gold PIN top up page.Step 3: Key in the "Serial Number" and "PIN". Next, tick the "I'm not a robot" box and answer the authentication prompt. Once you're done, click "Next" to proceed.Step 4: You have successfully topped up your KALEOZ balance! You would also have earned Razer Silver, which can be used to redeem various rewards. You can click on "Redeem Now" to view a full list of claimable rewards.
Step 5: You may also check your KALEOZ account balance at My Account.
Important notice:Service charges will be applicable for Razer Gold Top Up. You may check HERE for a list of payment methods and their respective processing fees.
How to pay using OneCard in KALEOZ?
What is OneCard?
OneCard is a prepaid card service operating in the Middle East, enabling users to make online purchases. These prepaid cards by OneCard are accessible for purchase in 13 countries, encompassing Egypt, Saudi Arabia, Kuwait, and the UAE.
Follow the steps to pay using OneCard
Step 1: Select the desired product on the KALEOZ platform, and then click on "Pay Now".
Step 2: You will be redirected to the payment checkout page by clicking "Pay Now".
Step 3: On the checkout page, choose "OneCard" from the Prepaid Card/Gift Card category under "Online Payment." Click on "Pay Now" to proceed.
Step 4: You'll be directed to the OneCard payment page via Smart2Pay. Kindly enter your Paysafecard code and tick the small box below. Then click on "Pay" to proceed.
Step 5: Follow the on-screen instructions to complete the payment. Once the transaction is finished, please allow the payment gateway to redirect you back to our website for the final completion of the transaction.
NOTE:
How to pay using Bancontact/Mister Cash [EUR] in KALEOZ?
Follow these simple steps below to pay with Bancontact/Mister Cash [EUR]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Under "Online Banking" category, select "Bancontact/Mister Cash" then click on Pay Now to proceed.
Step 3 : Choose either to pay using Apps or Card.
[I] If payment is made through Bancontact Apps, kindly scan the QR code and follow the instructions provided.
[II] If payment is through cards, kindly enter your cardholder's name, card number, and expiry date, then click the 'Yes, I confirm my order" to continue.
Step 4 : Kindly follow the on-screen instructions to complete the whole transaction. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 5 : After you're redirected back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ
How to find my PUBG Mobile Player ID?
PlayerUnknown's Battleground (PUBG) Mobile is one of the most famous battle royale games. Most of the players will top-up PUBG M Unknown Cash (UC) to enhance their gaming experience. When top-up PUBG M UC, players will be required to provide their Player ID, but many novice players are unsure where they can find the ID. If you are one of those, you’ve come to the right place.
The Player ID is a unique number used to identify your PUBG M account. Unlike the character name, the Player ID cannot be changed or customized. It is assigned to you by the system during account creation.
Now, let’s take a look at how to find the PUBG M Player ID.Step 1: Log in to your PUBG M game account.Step 2: Go to your player profile by clicking your avatar on the top-left corner.
Step 3: Your PUBG M Player ID and Character Name will be displayed.Step 4: Click on the "Menu" icon, and then you can copy your Player ID and Character Name from there.
How to duplicate an item listing? What is the "Duplicate" option?
What is the "Duplicate" option? The "Duplicate" option is a simple way of copying a product listing multiple times.Follow these simple steps to duplicate an item in your product list: Go to "My Product" and select the items you want to duplicate. Click on the gear wheel icon on the side and then click ”Duplicate". Fill in the product title and click "Duplicate & Save item". You can refer to the visual guide below.
How to find my Mango Live user ID?
About Mango LiveMango Live is a global live broadcasting Platform on entertainment that focuses on entertainment lifestyle and streaming of broadcasting artists. People can learn about the living style of celebrities through live broadcasts. Mango Live provides online entertainment to enrich the way people live and communicate and empowers people to share their creativity, passion, and happiness in life.How to find my Mango Live user ID?Step 1: Proceed to "me" which is located at the bottom right.Step 2: Your Mango Live user ID is displayed in numerical form.
How to find my MICO ID?
About MICO LiveMICO Live is a clean and healthy social platform that will bring you to strike up a friendship and get started live streaming. There are many entertaining stories shared by popular people nearby and interactive live video streams performed by tons of talented broadcasters Worldwide. You can also capture and share moments, follow users that you like and discover accounts globally that share the same interests!How to find my MICO ID?Step 1: Proceed to your profile.Step 2: Your MICO ID is displayed under your username.