Search User Guide
Why Can't My Seller Application Be Submitted?
You cannot submit a seller application at this time because KALEOZ does not currently offer a withdrawal method for your currency.
Which currency does KALEOZ support for seller applications?
Currently, KALEOZ supports the following currencies:MYR (Malaysian ringgit)SGD (Singapore Dollar)PHP (Philippine Peso)THB (Thai baht)VND (Vietnamese đồng)IDR (Indonesian Rupiah)Important NotesYou'll need a local bank account to withdraw your income in the supported currencies.We can’t process withdrawals through WISE, Crypto, Payoneer, Skrill, PayPal, Revolut, or similar services.What if I don’t have a local bank account in a supported currency?If you don’t have a local bank account in one of the supported currencies, don’t worry! We’ll do our best to find an alternative withdrawal method for you as soon as possible.If you have any questions or need assistance, please feel free to contact our friendly KALEOZ Support team, and we’ll be more than happy to assist you!
How to find my ZEPETO ID?
About ZEPETOZEPETO is a South Korean mobile chat app where users create and interact as 3D avatars in different worlds. Some of these worlds are chat-based while others are game-based, and users can decide on whether these worlds are public or for friends only. Create who you want to be, and meet friends across the world!How to find my ZEPETO ID?Step 1: Proceed to "Profile" which located at the bottom right.Step 2: Your ZEPETO ID is displayed below your profile picture.
How to find Harry Potter: Magic Awakened User ID?
Are you ready to embark on magical adventures in the enchanting world of Harry Potter: Magic Awakened? If you're seeking to enhance your gaming experience with recharge services on Kaleoz, you'll need your unique User ID.
Discovering your User ID is as simple as casting a charm:
Open Harry Potter: Magic Awakened on your device and log in to your wizarding account.
Tab to open your Knapsack, and then tab the Info
Your User ID will be seen on the Info
Perform a wizardly copy spell on your User ID by tapping on it or using the enchanted copy function.
Stay Alert: Avoid Impersonation Scams
We have received reports of social media accounts pretending to be KALEOZ. To maintain a safe trading environment, we urge all users to be cautious of impersonation scams occurring outside our platform.
What’s the Risk?
Scammers may create fake profiles or pages claiming to represent our platform. Their goal is to mislead users into:
- Sharing sensitive account or personal information
- Making payments or trades outside our official website
- Clicking on malicious links or downloading harmful files
Such actions can lead to financial loss, identity theft, and compromised account access
Our Commitment to Safety
- We do not use third-party agents or intermediaries
- All transactions and communication must occur only on our official platform
- Any request for payment or trade outside our system is fraudulent
If you receive messages from individuals claiming to be our representatives outside the platform, DO NOT engage. Report them to our support team immediately.
Tips to Stay Safe
- Inte
How to find my MeMe Live ID?
About MeMe LiveMeMe Live is a real live streaming platform to make friends and show talent. It allows you to live-stream your special moments, live talk and make video calls with your friends.MeMe Live FeaturesWatch Live StreamingThere are millions of talented broadcasters, passionate dancers and singers, big eaters, comedians, etc. present you amazing live streams and live videos.Go live to share your lifestyleShow your talents, get more followers, receive many gifts, earn money and be an idol easily. Just 1 tap to go live!Free Live Video Chat & Video CallYou can create a room to start voice chat with friends in Multi-Call Room.Multi Call Chat RoomTalk with pretty girls or handsome boys from all India. With this chat room, you can talk about life and learn foreign languages with your new friends.Beauty EffectThe advanced beauty filters attached, beauty effect will be applied automatically when you go live streaming and video chatting.PK Live HouseJoin PK live House to challenge ho
How do I leave a message for KALEOZ? What is Support Message?
Support Message is another way for users to leave messages to KALEOZ. We recommend that users use Kchat instead of support messages to get quicker responses. Click HERE if you wish to leave us a message.*Please note that you are only able to leave us the font message in Support Message. Kindly contact us through Kchat if you wish to send us a picture/screenshot.Here's a short guide on how to use Support Message.Step 1. Go to "Support Message". Click "Send New Message to KALEOZ".Step 2. Type in the message then clicks "Send Message". You will receive our response shortly.
How to find Ragnarok:The Lost Memories UID?
About Ragnarok: The Lost Memories Ragnarok: The Lost Memories, the follow-up to Ragnarok Online is finally here! Ragnarok: The Lost Memories brings back all the nostalgia and classic game experience to you. You can now enjoy the Cinematic Newtro RPG experience on your mobile device!
Experience a storyline never seen before in all Ragnarok Series. Choose your path to unlock the story and truth in Ragnarok: The Lost Memories. It will keep you engaged and wanting to know more about what happens next. The game allows you to play at your own pace and no need to chase. This is an adventure RPG game, treat it as your challenge to beat the monsters, clear the dungeons, and battle the bosses to move forward with your story adventure in the game. Free-to-play adventure strategy game with card battle system and hero character collection squad system!How to find Ragnarok: The Lost Memories UID?Step 1: Tap the Setting icon then tap the options.Step 2: You can copy the UID as displayed.
How can I rate a KALEOZ LiveChat conversation?
When you engage with KALEOZ customer support through LiveChat, you have the opportunity to provide feedback on the service received. After concluding a LiveChat conversation, an automatic popup will appear, prompting you to rate the customer service experience.1. Rating Options:Excellent: If you are highly satisfied with the service.Great: If the service met your expectations and was satisfactory.Average: If the service was okay but could be improved.Poor: If the service did not meet your expectations.Bad: If the service was unsatisfactory.2. Adding Comments:Alongside the rating options, there is a space provided for comments. Feel free to elaborate on your experience or provide specific details about the service you received. Your comments can offer valuable insights for continuous improvement.**In the event that the rating popup does not appear automatically, there's no need to worry. Simply request it from the chat representative, and a chat rating will be sent out manually.
How to buy Identity V Echoes?
Identity V is the first asymmetrical horror mobile game developed by NetEase. With a gothic art style, mysterious storylines, and exciting 1vs4 gameplay, Identity V will bring you a breathtaking experience. It can download for free on the App Store, Google Play, and PC versions. Besides, multiple characters to choose from, customized characters to fit your strategy and get the final victory!The in-game currency for Identity V is known as Echoes, and you can acquire the Echoes by placing an order with our trustable sellers. In addition, you may use the Echoes to purchase several in-game items.How to buy Identity V Echoes? Select the Echoes denomination from the Identity V product page. Choose your Identity V server and enter your User ID. Add to cart and proceed to the payment page. Once payment is made, notify the seller via KChat and wait for your Echoes to be deliveredHow to find Identity V User ID? Use your account to log in to the game. Click the
What is auto-reply and how do I setting it up?
Auto-reply is a feature that allows sellers to automatically respond to buyers who initiate a conversation via KChat. It helps ensure timely communication, especially when you're not available to reply immediately.
How Does It Work?
Auto-reply behavior depends on whether you have any Assistant account:
- If you do NOT have an Assistant account:
Auto-reply will be sent immediately when a buyer initiates a chat.
- If you DO have an Assistant account:
Auto-reply will only be sent when none of your Assistant accounts are online.
If any Assistant account is active, auto-reply will not be triggered.
How to Set Up Auto-Reply?
Step 1: Go to the KChat Settings page.
Step 2: Scroll down and tick the checkbox next to “Enable auto reply”.
Step 3: Enter your custom message (up to 500 characters).
Step 4: Click “Save” to apply your settings.
How to pay using E Money [USD] in KALEOZ?
Follow these simple steps below to pay with E Money [USD]:
Step 1: Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2: On the checkout page, select "Online Banking" then select "e money" under E-Wallet section and click on 'Pay Now".
Step 3: Once clicked, you will be directed to the E Money merchant page to complete the transaction.
Step 4: On the payment page, you will be requested to enter your eMoney account phone number and validate the number through the OTP code in order to proceed your payment.
Step 5: Kindly follow the on-screen instructions to complete the transaction. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 6: After you're redirected back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using Acleda Bank [USD] in KALEOZ?
Follow these simple steps below to pay with Acleda Bank [USD]:
Step 1: Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2: On the checkout page, select "Online Banking" then select "Acleda" and click on "Pay Now".
Step 3: Once clicked, you will be directed to the Acleda iPay88 merchant page to complete the transaction. On the payment page, you will be requested to enter your card number and validate the card in order to proceed.
Step 4: Kindly follow the on-screen instructions to complete the transaction. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 5: After you're redirected back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using AMK Bank [USD] in KALEOZ?
Follow these simple steps below to pay with AMK Bank [USD]:
Step 1: Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2: On the checkout page, select "Online Banking" then select "AMK" and click on "Pay Now".
Step 3: Once clicked, you will be directed to the AMK iPay88 merchant page to complete the transaction. On the payment page, you will be requested to enter your card number and validate the card in order to proceed.
Step 4: Kindly follow the on-screen instructions to complete the transaction. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 5: After you're redirected back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
When should I click "Confirmed received"?
You are advised to check whether you receive the right thing and amount before you click "Confirmed received". Once confirmed, the order payment will be transferred to the seller's account and it cannot be reversed.
Any issues, such as scams, items not delivered, or items different from the description will not be under our obligation anymore since the order was completed under your consent via clicking “Confirmed received”.
How to pay using Brazil Itau Bank [BRL] in KALEOZ?
Follow these simple steps below to pay with Brazil Itau Bank [BRL]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Online Banking", select "Brazil Itau Bank" then click on "Pay Now" to proceed.
Step 3 : Once clicked, you will be directed page for the order created and kindly enter the required info then click "Enter and Continue Payment". The payment order will expire in 4 hours. Please complete your payment before the order expire.
Step 4 : Kindly follow the on-screen instructions to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 5 : After you're re-directed you back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
How to pay using Brazil Banco do brazil [BRL] in KALEOZ?
Follow these simple steps below to pay with Brazil Banco do brazil [BRL]:
Step 1 : Choose your products in KALEOZ and then click "Pay Now" to be directed to the next page.
Step 2 : Select "Online Banking", select "Brazil Banco do brazil" then click on "Pay Now" to proceed.
Step 3 : Once clicked, you will be directed page for the order created and kindly enter all the required info then click "Enter and Continue Payment". The payment order will expire in 4 hours. Kindly complete your payment before the order expired.
Step 4 : Kindly follow the instructions provided to make the payment. Once the transaction is completed, please allow the payment gateway to re-direct you back to our website to fully complete the transaction.
Step 5 : After you're re-directed you back to our website, you may contact the seller to deliver your order. You may check your order status under the KALEOZ profile "My Orders" section.
I paid for my order. What should I do now?
After paying for your order, you should contact the respective seller on KChat to proceed with your order. You can click on the chatbox to start chatting with the seller. Additional info: A BLUE dialogue box means that the seller is online, a GREY dialogue box means that they are offline.Please note that in some cases the seller might not be able to respond to you immediately due to various reasons. We advise checking for the seller's availability before placing an order by contacting the seller.
How do I check seller's reputation?
Buyers may check the seller's reputation before ordering for a better purchasing experience. Kindly follow the guide below on how to do so.Step 1: On the products page, click on the seller username to check the seller's info.Step 2: On the seller's info page, you may check for the seller service rate, trading status, customer satisfaction, and reviews.