Search User Guide
How to find Jade Dynasty: New Fantasy User ID and Role ID?
About Jade Dynasty: New FantasyJade Dynasty: New Fantasy is a flagship, free roam mobile game based on Jade Dynasty. The game presents the eight sects and classic plot in the popular novel Jade Dynasty. With advanced technology the game not only presents the classic eighteen areas but also expanded the world! The Mortal Realm is within your reach. Come step into this fantastic world and create your own legend! To enhance your adventure and compliment your gameplay, you can buy Jade Dynasty: New Fantasy ingots, battle pass or packs from our list of reputable sellers here at Kaleoz.com in a safe secure environment and at cheap rates.How to buy Jade Dynasty: New Fantasy services? Select the goods of Jade Dynasty: New Fantasy. Click “Pay now” to make payment. After payment, notify the seller via Kchat and wait for your item to be delivered.How to find Jade Dynasty: New Fantasy User ID? Tap "Settings", then tap "User Center". Here your Jade Dynasty: New Fantasy User ID will be displayed.How
How do I view my account transaction history?
Step 1: Sign in to your KALEOZ account then click "My Account".Step 2: On the My Account page, you can check your account transactions in the "Transaction History" section as shown below.
Do I have to register a Rapyd account to withdraw my income?
No, you don't have to. Rapyd is our payout service provider. You may use a local bank to withdraw your income.Kindly contact our KALEOZ Support for more inquiries.
Boosting Service: Extending Delivery Time to 7 Days
Boosting Service sellers now have an extended 7-day delivery period. This means they have a full week to complete and deliver orders to their customers. After delivery, customers still have 3 days to confirm their orders. This adjustment recognises the unique complexity of Boosting Services and gives sellers the time they need to deliver quality results.
Why is my Cryptocurrency payment successful but my order still shows waiting payment?
It may be a system delay issue that the payment sometimes might be stuck/delayed. Kindly contact our KALEOZ Support to capture the payment. Once your payment has been captured, your order will be paid automatically.
How to pay via FPX Online Banking [MYR] in KALEOZ?
Financial Process Exchange (FPX) is a Malaysia-based payment method that allows customers to complete transactions online using their bank credentials. FPX is a convenient and secure online payment solution that allows real-time debiting of customers' internet banking accounts of multiple banks. It also allows direct crediting from users' savings/current accounts into a merchant's account by banks immediately. FPX service is suitable for all businesses that offer products or services via the internet 24/7.
Step 1: Choose the product you would like to purchase on the KALEOZ site, then add it to the shopping cart.
Step 2: Click on "Pay Now" to be directed to the payment checkout page.
Step 3: On the checkout page, click on "Online Banking" then select the bank that you wish to use. After that, click on "Pay Now" to proceed.
Step 4: You will be directed to the bank payment page. Kindly enter your bank login credentials and proceed with the final checkout.
Step 5: Once the transact
Paying with Razer Gold Wallet in KALEOZ
Razer Gold Wallet is the unified virtual credit for gamers worldwide, available for over 42,000 games and entertainment titles. Use Razer Gold to buy games and in-game content to get more bang for your buck—including getting rewarded with Razer Silver and exclusive game deals.Note: Razer Gold Wallet on KALEOZ is ONLY available for Malaysians using MYR currency. Razer Gold Wallet cannot be used for topping up your KALEOZ balance.Follow these simple steps below to pay with Razer Gold Wallet:Step 1: Add your desired product to your shopping cart. Then, in your shopping cart, click "PAY NOW" to proceed to the next page.Step 2: Select "Online Payment" > "Razer Gold Wallet" as your payment method > click on "Pay Now" to proceed.
Step 3: You will be directed to the Razer Gold checkout page. You should review your order and check all the details before clicking "Proceed To Checkout".
Step 4: Follow the on-screen instructions to complete the payment. Once completed, please allow the payme
Product Promo Feature
What is the Product Promo Feature?Sellers can feature their products that are currently on sale/promotion to attract more buyers and increase sales. Buyers can also set filters to only view products that currently have a promo on KALEOZ.Feature Introduction:1. Sellers can set or remove the Promo status on their products at any time.2. A seller can promote up to 2 Products in each product category for each game. - For example, Lost Ark has three product categories: Gold, Items, and Accounts. - A seller can set up to 2 products within the Gold category as Promo Products. - Likewise, they will only be able to set up to 2 Promo Products in the Items category and up to 2 Promo Products in the Accounts category.3. If the promoted product is removed, its Promo status will be removed also.4. Buyers can set filters to browse only promoted products through the game product page.How do I enable the Product Promo feature? Step 1: Log in to your KALEO
How to find Ys 6 Mobile Role ID?
About Ys 6 MOBILE – THE ARK OF NAPISHTIMOfficially licensed by Falcom and published by VNG Games, Ys 6 Mobile is the next-generation masterpiece from Ys – an RPG classic series that has captured the hearts of millions of adventurers for over 30 years. Ys 6 Mobile not only perfectly replicates the legendary story of Ys VI: The Ark of Napishtim, but also opens up new chapters of exciting adventure. Immerse yourself in the familiar world of Ys 6, with all original characters and classic maps in a more refined form and a refreshing playing experience. Daring adventure awaits - Are you ready to SAY YES TO YOUR DESTINY? To enhance and compliment your gameplay, you can buy Ys 6 Mobile Ys Tickets & Emelas from our list of reputable sellers here at Kaleoz.com in a safe secure environment and at cheap rates.How to buy Ys 6 Mobile Services?Select the goods of Ys 6 Mobile.Click “PAY NOW” to make a payment.After payment, notify the seller via Kchat and wait for your item to be delivered.Check t
What shall I do before delivering the orders?
Sellers are recommended to check the order status before delivering. Please ensure the order status is "Waiting delivery". REMINDER: Do check the quantity before delivering.
How to find Character ID in Knives Out?
About Knives OutWelcome to the 6400m*6400m battle royale arena! 100 warriors dive in the battle, but only 1 can walk out! Are you ready to draw your knives out?How to find Knives Out Character ID?1. Tap the "Star" icon.2. Your Character ID will be displayed.
How do I check my purchase history?
Step 1: Log in to your KALEOZ account. From your control panel, go to "My Orders" to view all the orders that you have made.Step 2: Clicking on the Order ID (KXXXXXXX) will let you check the order details. You may also click the Payment ID (PXXXXXXX) to check payment details.
Can I request the seller to provide the recharge invoice?
We want to inform you that sellers can choose whether or not to provide a recharge invoice for your orders. It's recommended that you ask the seller about their policy on providing an invoice before placing an order.
Clear communication between buyers and sellers ensures a smoother transaction experience. If you have any questions, feel free to contact the seller via KALEOZ Chat.
Thank you for your understanding.
How to find LifeAfter Account ID?
About LifeAfterA blizzard of deadly viruses has overtaken the world, bringing about a catastrophic disintegration of orders and covenants. The world turned into a living hell, swarming with Infected. How long can you survive in this post-apocalyptic world of adventure in LifeAfter?How to find LifeAfter Account ID?Click the "Setting" option to find your Account ID.
FAQs: KALEOZ Account Identity Verification
Important Note:[a] Please do not submit any personal information about yourself to anyone [such as other social platforms/networks] claiming to be from SEA Gamer Mall Sdn Bhd (“SEAGM”) or KALEOZ, nor respond to any communications from anyone other than the SEAGM/KALEOZ Official Site. If you are not sure, kindly contact our KALEOZ Support for further assistance.[b] Please do not upload your personal information to any public converter site such as postimages, Imgur, and much more. If you have difficulties submitting the documents, kindly contact our KALEOZ Support team via KChat for further assistance. 1. What is the KALEOZ account identity verification and why do I need to go through the process?KALEOZ account verification is basically on identity card and payment verification before completing the payment order process. This verification process is required to avoid possible online fraud or scams, credit card theft, and unauthorized access to one's payment accounts such as C
I paid for my order. What should I do now?
After paying for your order, you should contact the respective seller on KChat to proceed with your order. You can click on the chatbox to start chatting with the seller. Additional info: A BLUE dialogue box means that the seller is online, a GREY dialogue box means that they are offline.Please note that in some cases the seller might not be able to respond to you immediately due to various reasons. We advise checking for the seller's availability before placing an order by contacting the seller.
Offline Payment by Internet Banking Transfer, ATM Transfer and Cash Deposit Machine
KALEOZ accepts offline banking payments for several currencies. You can choose either manual online banking, ATM transfer, or cash deposit machine to manually deposit into our bank accounts.
Please check the availability of offline banking payments for your currency here.
(I) Payment by Manual Online Banking:
Go to your online banking website or App, and transfer the payment amount by using the bank account information shown in the order payment checkout.
Kindly key in our support email [email protected] in the recipient email when you make an online banking transfer to our bank account. This allows us to know that you are transferring payment to us.
Take a screenshot of your payment receipt or your transaction history for verification purposes.
Contact our KALEOZ Support via Kchat to verify and confirm your payment. Once your payment is claimed, the amount will be credited to your KALEOZ account. You may use the balance to pay for the order.
Example of the payment receipt:(II)
How to check Path to Nowhere User ID?
About Path to NowherePath to Nowhere is a SRPG featured by Real-time Tower Defense gameplay. In the year N.F.112, you are appointed to be the Chief of MBCC. Welcome to Minos Bureau of Crisis Control. As the Chief, you are obligated to Shackle and Control the most vicious outlaws—Sinners, to Protect the city from falling. Hold on to the light in the darkness and salvage hope from despair.How to check Path to Nowhere User ID?Use your account to log in to the game.Click on your avatar in the top-left corner (Profile Page).Your User ID will be displayed.