Online transactions are fast and convenient, but they can expose your personal and financial information if proper precautions aren’t taken. Protect yourself with these essential tips:
1. Enable payment alerts
Enable payment alerts from your wallet or bank account. Real-time notifications allow you to monitor your account activity and quickly detect any suspicious transactions. If you catch an alert in time, you might even be able to stop the transaction before the order is processed or delivered.
2. Log out after transactions
Always log out after completing your shopping on KALEOZ, especially on shared or public devices. This helps prevent unauthorised access to your account, which could lead to unauthorised transactions, data leaks, or purchases being wrongly claimed.
3. Use strong and unique passwords
Using strong and unique passwords is essential for keeping your KALEOZ account secure. Combine uppercase and lowercase letters, numbers, and symbols to create a password that is difficult to guess. Avoid using the same password across multiple sites to minimise risk if one account is compromised.
4. Avoid auto-saving payment information online
While it may be convenient, auto-saving your payment details online can increase the risk if your device or account is ever compromised. To stay safer, manually enter your payment information for each transaction whenever possible. This reduces the chance of unauthorised access to your financial data.
5. Avoid using shared computers for transactions
Public or shared computers can be risky, as they may contain malware or keyloggers that can capture your login credentials and payment information. For safer transactions, always use your personal devices whenever possible.
6. Avoid public Wi-Fi for transactions
Public networks in cafes, airports, or hotels can be easily targeted by hackers. For sensitive transactions, use a trusted private network such as your home Wi-Fi or secure mobile data.
7. Be cautious with public charging stations
Public USB ports or charging stations may be compromised with malware designed to steal data (“juice jacking”). Use your own charger with a trusted outlet or carry a power bank instead.
Stay vigilant. Always be cautious when sharing personal or financial information online. Regularly update your passwords, and use multi-factor authentication (MFA) or two-factor authentication (2FA) wherever possible to add an extra layer of protection. Monitor your accounts frequently for any unusual activity, and report suspicious transactions immediately.
If you have any questions, please contact our Customer Support team.